2019Annual Report

Center of Help / Centro de AyudaAnnapolis, MD 21401

410-295-3435www.centerofhelp.org

The Center of Help (COH) assists immigrants socially, educationally, and economically to become contributive citizens in the Anne Arundel County community.

The Center of Help’s objectives are:

To provide conflict resolution, translation, health, citizenship, education, and employment services to Hispanic-Latinos and other immigrant families in Annapolis and Anne Arundel County.

To inform and sensitize the community and local leaders on immigration and multicultural issues through establishing relationships

To advocate on behalf of the Hispanic-Latino community by representing their interests in cultural integration and English access

Mission:

ESOL Classes year-round: English classes are taught in English by English speakers. We offer five classes every week, three iterations for each level.

Community Plaza: a self-paced, online high school equivalency program for native Spanish speakers to receive a diploma from Mexico through the Mexican Consulate

Citizenship Classes: Thursdays 7 – 9 pm, taught by volunteers from St. Margaret’s

Computer and Financial Literacy Classes: Saturdays from 2- 4 pm

Programs:Adult Education

Assistance & Referral Translations/interpretations: Bilingual employees assist clients interpreting or translating documents for immigrants to successfully and lawfully navigate their environments.

Financial assistance: The Center offers workshops, one-on-one financial advice and guidance about organizations that may benefit clients and their families.

Medical issues: The Center helps clients understand their medical bills and create payment plans, provides resources and helps them enroll in programs. HealthCare Access Maryland provides a Health Navigator one day per week to attend to cases.

Housing and financial issues: The Center helps clients navigate housing opportunities, leases, payment schedules and fees, and educates clients about what entails being a good neighbor in their new community.

Court issues: Pro-bono bilingual lawyers come to the Center to assist clients offering legal advice.

Employment and workers compensation: The Center supports the Hispanic, Latino community and other immigrants with job search, job applications, and resume writing, and provides information about immigration-related unfair employment practices.

Applications assistance: The Center assists clients with correctly completing any and all types of applications.

Youth Education María de la Paz Youth Outreach Center: for Hispanic youth, ages 12-17, opened in June 2018 to provide a safe space for learning and personal growth among youth facing pressures from gangs and violence.

Leadership and Learning Program: for ages 6-17, began in 2012 as a once-a-week program and was expanded to two days a week with a 2-week summer camp in 2018. The program will operate in 2020 on Wednesdays and Saturdays with a 3-week summer camp.

Collaborated with the City of Annapolis to host two community events: Day of the Dead and Festival of FlowersAdded two new Board membersWelcomed a new Executive DirectorBegan offering no cost mental health services on siteHosted summer camp for 3 full weeksDeveloped new partnerships with REACH and Howard Community CollegeOpened our first English Conversation ClubAdvocated for Immigrant Families through: Mental Health Task Force, Joint Initiative to Eliminate the Achievement Gap and Global Community Citizenship Provided professional development to AACPS school counselorsOpened our newest program, Plaza Comunitaria, in partnership with the Consulate of Mexico in Washington D.C.Offered special workshops for First Time Homebuyers and a Special Opportunity Fair with Anne Arundel Medical CenterOffered therapeutic art classes to youth programsProvided emergency supplies, services, and financial assistance to clients who demonstrated emergency needs

Highlights2019 at a Glance:

Total of 5,511 cases (5% increase from 2018)A total of 1,821 individuals servedProvided assistance and/or referral services to 1,580 individuals128 adults attended ESL classes at no cost 23 people attended Citizenship classes to prepare for their examProvided computer literacy classes for 21 adultsProvided year-round educational and character building activities for a total of 69 youth Welcomed 83 new volunteers38 individuals received no-cost mental health servicesProvided pro-bono legal assistance twice a month with an immigration lawyer and a criminal and civil litigation lawyerAssisted Seedco in exceeding their yearly outreach goal by attending 40 outreach events Screened 40 families for SNAP benefit eligibilityEnrolled 36 adults in our newest program to obtain a high school equivalency from Mexico100% of youth participants report that CoH activities help them at schoolProvided a safe space for up to 15 youth for 20+ hours per week year roundProvided weekly classical guitar lessons to 10+ youth in partnership with Baltimore Classical Guitar SocietyGuest artists from Maryland Hall taught art classes to youth 3 times per week

By the Numbers

Looking Forward:SalariesGeneral operating costsMoving costsProgramsTransportation for the youth (a 15 passenger van)MPYOC Mindfulness & Physical Education teacher costsMusic and arts teacher costsSummer Camp Adult EducationPrinting costs for Community Plaza programComputer Literacy teacher salaryMental Health Services

Funding Needs

Ensure access to mental health services by providing no-cost services at the Center of Help, collaborating with partners to increase the number of bilingual practitioners available in the community, providing conflict resolution workshops and mediation, promoting healthy family relationships through casework and the Strengthening Families Program, and advocating for language access and cultural sensitivity in community initiatives

Strengthen the adult education program by expanding hours for ESOL courses, offering conversation clubs, creating a sustainable framework for the Community Plaza program, recognizing the service of volunteers, and providing compensation for Computer Literacy instructor

Increase retention and effectiveness in youth programs by providing physical activity for MPYOC participants, strengthening partnerships; promoting Program Specialist to full-time Education Coordinator; and increasing volunteer retention. Restructure the casework program by creating a Lead Caseworker position, standardizing services, and securing regular professional development; securing funding for 3 full time caseworkers; strengthening the satellite location in Glen Burnie and exploring options for further expansion

Diversify and expand funding sources in order to create sustainable revenue to fund operations and programs.

Conduct in-depth needs assessments, both internally and externally in order to determine the community needs that are not being met and the Center of Help’s capacity to help meet those needs through programming, partnerships, etc.

Strategic Goals

Income

Direct Public GrantsCorporate and Business Grants Foundation and Trust Grants Nonprofit Organization Grants Total Direct Public Grants

Direct Public SupportBusiness Contributions Individual contributions Total Direct Public Support

Government GrantsAgency (Government) GrantsLocal Government Grants

Scholarship FundIndirect Public Support Investment Income Donation from Services Special Events Income Cinco de Mayo Total Income

Expenses

Special Events Expenses Contract Services Facilities and Equipment Operations Leadership and Learning Adult Education Summer Camp Mental Health Services Strengthening Families María de la Paz Youth Outreach Center Other Administrative Expenses Meals & Entertainment Salaries and Benefits Travel and Meetings Total Expenses

Net Surplus

2020 Budget

$0$30,000.00

$120,000.00 $68,000.00 $218,000.00

$0$13,500.00

$40,000.00 $53,500.00

$97,000$7,000

$104,000.00

$0 $6,500.00

$25.00 $30,000.00 $20,000.00

$5,000.00 $437,025.00

$5,000.00 $24,600.00 $37,800.00 $13,219.00 $20,700.00 $9,800.00 $7,450.00

$30,000.00 $39,120.00

$34,640.00 $3,000.00

$200.00 $209,994.00

$700.00 $436,223.00

$802.00

Income

Direct Public Grants Corporate and Business Grants Foundation and Trust Grants Nonprofit Organization Grants Total Direct Public Grants

Direct Public SupportBusiness Contributions Individual contributions Total Direct Public Support

Government Grants Agency (Government) Grants Local Government Grants

Scholarship Fund Indirect Public Support Investment Income Donation from Services Special Events Income Cinco de MayoTotal Income

Expenses

Special Events Expenses Contract Services Facilities and Equipment Operations Leadership and Learning Adult EducationSummer CampMental Health Services Strengthening Families María de la Paz Youth Outreach Center Other Administrative ExpensesMeals & EntertainmentSalaries and Benefits Travel and MeetingsTotal Expenses

Net Surplus

$14,166.66 $11,240.00 $78,243.25 $23,491.00 $127,141.45

$5,252.00 $9,302.64 $36,464.24 $48,281.88

$88,780.00 $3,250.00 $92,030.00

$15,000.00 $20.00 $25.72 $26,851.50 $9,592.59

$0 $338,943.14

$3,792.25 $34,286.22 $46,107.00 $22,872.00 $1,345.99 $0

$0$0$0

$1,423.04$0$0

$168,197.11$0

$277,166.49

$41,776.65

2019 Income & Expenses

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*Listed $0 items have been incorporated into other categories due to cross-funding.

Kirsten ClarkExecutive Director

kclark@centerofhelp.org1906 Forest Drive, Suite 2A- 2B

Annapolis, MD 21401410-295-3435

www.centerofhelp.orgTax ID#: 52-2282782

Contact Info:

Maryland Hall for the Creative ArtsAnne Arundel Conflict Resolution Center

Annapolis Soccer ClubTennis AllianceCRAB Sailing

Historic AnnapolisAnne Arundel County Public Library

Anne Arundel County Police DepartmentAnnapolis Police Department

St. Margaret’s Episcopal ChurchUnited States Naval Academy Midshipmen

Howard Community CollegeQuiet Waters Park

Anne Arundel County Public SchoolsAnne Arundel County Partnership for Children, Youth and Families

Baltimore Classical Guitar SocietyMexican Consulate of Washington D.C.

Partners: Arundel Rivers FederationArundel Lodge

City of AnnapolisMotivation Education (ECRC)

Anne Arundel Community CollegeHealthcare Access Maryland

SEEDCOHonda of Annapolis

Transportation Solutions

Donors:Platinum Level$10, 000 plus

The Beverly and Stephen Marcus Foundation  Anne Arundel County Partnership for  Children, Youth and FamiliesThe Phillips FoundationCarol M. Jacobsohn FoundationCohen Opportunity FundSEEDCOHonda of AnnapolisCity of AnnapolisMerrill Family Foundation

Gold Level$5, 000 to 9,999

The Gardner CenterChaney Enterprises Foundation FundNora Roberts FoundationArundel Rivers Federation

Silver Level$1, 000 to 4,999

The Klein FamilyITnovaDr. Rudi RodriguezLaura TangRotary Club of AnnapolisBaltimore Classical Guitar SocietyJason Music CenterHartcorn StudiosUnitarian Universalist Church of AnnapolisBrown AdvisoryThe J.M. Kaplan FundSevern BankParole Rotary Club

St. Johns College New York LifeFord & Patricia B RowanJack and Barbara ClarkeJane CooperJanelle StewartKyle Todd Public Service FoundationCaliente Grill Restaurant

Bronze Level$101 to 999

Katherine HaasDeborah FureyEd and B. J. SkinnerJay ThompsonDr. Annie JohnsonLotsa PastaMarylyn MasonTrish and Greg Strott FundUSNA Religious OfferingJim and Niecy ChambersJoe BudgeMarie BrockhurstAnita BhatiaCarol LambTeri HockingOne Inc.Robert FeldmannBrenda FigueroaJudy Family FoundationMid-Atlantic Legal & Immigration ServicesMAB Painting and Decorating, LLCRoberto Veloso, Attorney at LawBrows by AlisonKari Alperovitz-BichellJoshua CohenLucy IliffPhilip Tawes

Alejandro UribeElizabeth Langbein Flor VelazquezECRCZaida Arguedas

Amigo Levelup to $100

Rene CantoriPrudence ClendenningJennifer CorwellCarol CroninSaundra CurryMegan EckmanMary EwensonEmmett GartnerThomas GartonCaroll GreveYuqun HeTheresa KurtzMaggie O’LearyGail SmithRonnie Velasco-TamayaJosé Romero Cortez ChavezGrisela Molina HuezoOscar A. Pleitez HernandezDonna AndersonAlice Ann LoftusKarin Castro MembrenoJuan Manuel Ariza VinaroTamara BeigelBronwyn BellingTheresa BergAlice ChambersEileen CimbolicSue ClarkMichael Drummond

Leticia Diaz-CalvoJosé R. Garcia GuillenScott GregoryFrancois HackettKarla HomichDiana HugueAlberto LopezCristian MenjivarJosé Andres OchaMiguel Ortiz Ana RamirezMarcela V. RomeroBelisario G. Santiz Lee Wolff-SilverJessica JohnsMercedes Landaverde de AquinoAleena SorathiaMarlene BallIrma Cabera-CruzCalebne Nehemias Canales Rosa Castañeda de MunozWanda EnidEva GomezBenjamin GuallpaSandra Yaneth GuardadoRosemary Guevara RiveraRosa HernandezJosé A. HenandezRuth HernandezKristina KoronaKarla MejíaKarla Rubio CabreraFredy SangurimaJosé C. RodriguezWilmer R. SosaMariana AlvarengaRory BrettElspeth Abraham FeldmanVilma MancíaSanta Mejía

Claudia Samantha DuganJohn GoldthwaitLiz Vanden HeuvelMerja Laakso WashburnBabette LeshinskyElizabeth LevyMarguerite McGillin-GreveSiobhan PerceyBessy Portillo Edvin PortilloMaría José RamosYasmeen SorathiaRahel Rohner TizroEunice Sosa-CanasAndres CruzFabio FuentesTimoteo Martinez DiazStephanie AndersonKeith BrockhurstIrma Cabrera CruzKirsten ClarkKimberly ElekCarol McLaineMaría MenjivarGlenda MerlosAnita RamundoJodie ShirleyNora TerresDiana ToebbeMary TruittJosé PiñedaJosé Alemán-AlarcónLeslie AdamsJulissa AguilarMiguel Alexander DíazCarlos AlvaradoWalter AlvarezDolores AquinoRonald AvelarMirna Barrientos

Special AcknowledgementsThe Center of Help wishes to extend our deepest gratitude to all of our partners and donors. Without your support and contributions,

our programs and services would not be possible.