Center for Digital Government 2014-01 Futureskills Presentation
Transcript of Center for Digital Government 2014-01 Futureskills Presentation
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utc.edu
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Arstechnica.com: Wendy RejanThese guys had career-long future skills
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flickr lynnecazaly.comNot the world of work you joined
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Capitol EMI/ Star TrakIf everything is changing
Mop Top Hat
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Boldolddphone./ TechfruitYour phone
Dial Tone Ring Tone
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Ford Motor Co.Your truck
Utility Lifestyle
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Your Home
Electric Electronic
Honeywell/ nest
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The Way Your Neighborhood Works
Over the Fence Over the Internet
Nextdoor
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The way work works
The Cubical The Network
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And the way government works
Physical Virtual
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PlaceholderStaffing is a Top 5 Priority for Public CIOs
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The Skills Gap flickr inbusiness
Lower staff productivity
Poor Citizen Service
Organizational Inefficiencies
Security vulnerabilities
Slow response to change
40%of SLG CIOs dont
believe they will be
able to recruit peoplewith the right skills.
CDG, 2013
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Sense of the Public Sector IT Workforce flickr Steve
Only
25%said their organizationhad a career
development strategy
in placeGoverning Institute ADP/IPMA HR,
2012
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From JFK to your Roth IRA: Working Longer flickr 401kcalculator
CIOs
anticipate
20-30%of SLG IT workforceeligible to retire in
next five yearsCDG, 2013
Only
50%of retirees will be able
to replace at least 90%
of their income at 65NRRI, 2014
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NPR Planet Money, May 9, 2014
Degrees Awarded 1971 2011
COMPUTER SCIENCE
POLITICAL SCIENCE
12K 47K
Undergraduate
28K 40K
State and Local Government
Share of Computer ScienceDegree Holders
All CS Degrees
Doctoral Degrees
4%
1%
National Science Foundation, National Center for Science and
Engineering Statistics, Scientists and Engineers Stastical Data System
(SESTAT) (1993-2008)
Talent Pipeline NPR Planet Money
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legaljuice.comA Six Pack of Lists for Navigating Work
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PlaceholderPlaceholder
flickr Nikolaos BogloglouNever Mentioned these back in School
1. Nostaligist
2. Telesurgeon
3. Rewilder
4. Garbage Designer
5. Simplicity Expert
6. Healthcare Navigator7. End of Life Therapist
8. Gamification Designer
9. Robot Counselor
10. Media Remixer
10 Crazy Jobs
predicted to exist
by 2030
Canadian Scholarship Trust Plan (CST) and Foresight
Strategists, 2014.
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PlaceholderPlaceholder flickr NYCEDBecause Systems Dont Take Care of Themselves
Recession Proof
IT Skills in SLG
Compiled by CDG from original research and industry
benchmarks (Foote Partners/ Pay Trends/ indeed).
1. IT Project Managers
2. Business Analyst
3. Cyber Security
4. All things Cloud
5. Software Engineer
6. Applications Developer7. Systems Architect
8. Systems Engineer
9. Systems Administrator
10. Systems Analyst
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PlaceholderPlaceholderBecause Systems Dont Take Care of Themselves
1. Big Data Analytics
2. Data Governance Skills
3. Network Security Mgmt.
4. Mobile App Development
5. Business Intelligence6. Business-Tech Alignment
7. Advanced Telecom (4G LTE)
8. GIS
9. Mobility
10. Findability/ Text Mining
High Demand
Non Certified IT
Skills in SLG
Compiled by CDG from original research and industry
benchmarks (Foote Partners/ Pay Trends/ indeed).
flickr Andy
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PlaceholderPlaceholderBecause Systems Are Changing
IT Skills with
Declining Demand
Compiled by CDG from original research and industry
benchmarks (Foote Partners/ Pay Trends/ indeed).
1. Tape Management
2. PC and Software Support
3. Mainframe Programmers
4. Traditional Telephony
5. Lotus Notes Administrator6. Novell GroupWise Admin
7. Server-only Administrator
8. Windows XP Administrator
9. COBOL/ FORTRAN
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PlaceholderPlaceholder flickr Evan/ TerminalBecause Systems and Society are Changing
Things Your Next
Hire Should Know
About or Do
Compiled by CDG from original research and industry
benchmarks (Foote Partners/ Pay Trends/ indeed).
1. Cyber Security
2. Big Data and Video Analytics
3. Open Data
4. Web, Mobile
5. Social Media6. Cloud
7. Sensors, Cameras, Drones
8. Predictive, Contextual, Aware
Technologies
9. Gamification as Engagement
10. Focus Groups, Charrettes
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PlaceholderPlaceholder flickr sehgao asadBecause Systems and Organizations are Changing
The Things that
Count in Your Role
Compiled by CDG from original research
1. Creating Public Value
2. Techs contribution to Smart/
Livable Communities
3. Tender/ Contract Mgmt.
4. Vendor/ Partner Relationships
5. Multi Supplier Management
6. Service Integration
7. Business Service Management
8. Promoting Innovation
9. Community Engagement
10. Succession Planning
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PlaceholderPlaceholder flickr sehgao asadBecause Systems and Organizations are Changing
http://www.govtech.com/library/papers/Best-Practice-Guide-for-Cloud-and-As-A-Service-Procurements.html -
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From the Laboratories of Democracy flickr Kevin Hutchinson
TrentonProblem-solving
fellowships, incubators
and accelerators
BostonPaid internships
and fellowships
Atlanta200 interns placed across
50 counties
Cook CountyRecruitment and system
modernization
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Take a page from Industry flickr staffing talk
Recruit via Social
Retain w/ flexibility
Co-ops and coordination
with community colleges
Dynamic online
knowledge centers
Cloud/BD Curriculum
Sponsor C4A Fellow
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What Your Organization Can Do flickr David Gn
Make skills refresh and
contemporary IT certifications a
priority
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What Your Organization Can Do flickr David Gn
Introduce new talent through
purposeful internships
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What Your Organization Can Do flickr David Gn
Recognize the age of
permanent managed services
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What Your Organization Can Do flickr David Gn
Find a place for seasoned IT
pros discarded by industry
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Government as Refuge from Ruthless Tech Culture New Republic
Young people are just smarter.
We want people who have their best work years are ahead of them, not behind them.
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PlaceholderPlaceholderThe Old Dog That Taught Himself a New Trick
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What You Can Do flickr kristof ramon
Take the Long View
Fosterand adopt a sensibility that
everybodys jobs includes: fiscal and environment
sustainability
energy efficiency
Information security
Takeon a both/and sensibility,
embracing: legacy and cloud
mobile and wearable
Keepa keen eye on what is in the
pipeline; and,
Knowand use your network
because it keeps you fresh and
safe
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Get a Side Gigflickre cdubya1971
Create
allowances and
encourage employees
to take on side gigswhere they are likely
to work on different
problems, see new
things and pick up
new ideas and skills.
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flickr Scott McLeodHow far does it er, do we go?flickr.com/photos/retrocactus/717906710
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So whats with the
Bird?
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It is not about being
a mutant cousin to this
guy
Twitter
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It isnt even about
these guys
although we can learn from them too. Detroit Red Wings
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It is about the
Redwing Black Bird
chrisupdegrave.comA Lesson from Ornithology (Study of Birds)
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In times of stability,
the specialist wins.
chrisupdegrave.comIt Does Something Pretty Special
In disruptive
times, the
generalistwins.
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PlaceholderPlaceholderThe Energizer Bunny is Famous for Doing It
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PlaceholderPlaceholderEven Pioneers of the New Economy Do IT
Incorporated September 4, 1998
A search engine
What a difference 16 years makes
A technology company focused on
owning our data and signals, with one product
that happens to be a search engine
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PlaceholderPlaceholderPeople Pivot!
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PlaceholderPlaceholderBecause Systems Are Changing
IT Skills with
Declining Demand
1. Tape Management2. PC and Software Support
3. Mainframe Programmers
4. Traditional Telephony
5. Lotus Notes Administrator
6. Novell GroupWise Admin
7. Server-only Administrator
8. Windows XP Administrator
9. COBOL/ FORTRAN
Where are they
headed?
1. Data Backup Specialist
2. End User Support
3. Cloud Specialist
4. VOIP/ Unified Comm Admin
5. Office
365/Google/Box/SharePoint
Admin6. Hosted solutions specialist
7. Cloud Administrator
8. Windows 7 or 8 Admin
9. Drupal, Salesforce, Google
Apps, SharePoint
10. Social, Social, Social
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And the way government works PlaceholderPriority Training Needs through 2016
PUBLIC IT STAFF TRAINING NEEDS
Cyber Security (91%)
Applications (58%) Project Management (51%)
Operating Systems (34%)
Networking (33%)
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flickr Ehsan HoqueThere are Only Two Choices
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flickr Neil MoraleeThere are Only Two Choices
150
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Flikr: Ehsan Hoqflickr DinosaursAreNotDeadThere are Only Two Choices
150CHALLENGE
THE
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Perspective Matters
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Perspective Matters Bill Waterson
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Perspective Matters
Were here to put a
dent in the universe.
Otherwise why elseeven be here?
Steve Jobs, Apple
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