CELEBRATING CONFERENCE...GOLD SPONSORS SILVER SPONSORS ALLIANCE SPONSORS American Express continues...
Transcript of CELEBRATING CONFERENCE...GOLD SPONSORS SILVER SPONSORS ALLIANCE SPONSORS American Express continues...
20CELEBRATING
YEARS CONFERENCECOMMERCIAL CARD AND PAYMENT
APRIL 15-18, 2019 • MIAMI, FLORIDA
Download the conference app at www.guidebook.com/g/napcp2019
Advancing Commercial Card and Payment Practices Worldwide Since 1999
2019 CONFERENCE PROGRAM
GOLD SPONSORS
SILVER SPONSORS
ALLIANCE SPONSORS
American Express continues to support the NAPCP for the 19th year, demonstrating a solid commitment to Commercial Card program success, payment innovation and new ways to work smarter.
The NAPCP thanks Capital One® for their Gold Partner Sponsorship for the third year. Our members benefit tremendously from Capital One’s commitment to the industry and their efforts to offer innovative card and payment solutions.
Visa Inc., one of the NAPCP’s founding sponsors, has been a lifelong supporter of the NAPCP and maintains its commitment to the Gold Partner Sponsor level.
The NAPCP thanks PNC for its consistent contributions, expertise and support for the association. We celebrate PNC’s seventh year at the Silver Partner Sponsor level.
The NAPCP thanks Priority Commercial Payments for its second year as a Silver Partner Sponsor, and extend our gratitude for their commitment to support and grow the Commercial Card industry.
U.S. Bank returns for its tenth year as a Silver Partner Sponsor, continuing with its commitment to quality solutions.
As of March 1, 2019
Fifth Third Bank is in its second year as a Silver Partner Sponsor. We look forward to developing our relationship to the benefit of the NAPCP community.
Mastercard Incorporated became a founding Partner Sponsor in 1999 and continues to demonstrate its confidence in the NAPCP and the industry with Silver Partner Sponsorship today.
MUFG Union Bank, N.A., is in its fifth year as a Silver Partner Sponsor and we thank MUFG for its committment to the industry.
PARTNER SPONSOR RECOGNITION
Bank of America Merrill Lynch | BBVA Compass | BMO | Citi® | Fraedom | KeyBank | Wells Fargo
NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida3
7:00 a.m.–8:00 p.m. Registration (Registration Desk—Mezzanine)
8:00 a.m.–12:00 p.m. CPCP Exam (Pre-Registered only) (Junior Ballroom)
8:00 a.m.–4:00 p.m. Pre-Conference Workshops (Trade Room)Separate registration and fee required for the pre-conference workshops.
3:00–4:00 p.m. Speaker and Session Host Orientation (Biscayne Ballroom)
4:00–5:00 p.m. Meet & Greets for Higher Ed (Sevilla), and Government/K-12, Corporate and Provider (Bayfront Ballroom)
5:00–8:00 p.m. Exhibit Hall Open (Mezzanine)
6:30–7:30 p.m. Opening Night Cocktail Reception in the Exhibit Hall (Mezzanine)
7:00 a.m.–6:00 p.m. Registration (Registration Desk—Mezzanine)
7:15–8:15 a.m. Continental Breakfast in the Exhibit Hall (Mezzanine)
8:30–10:15 a.m. Opening General Session (Grand Ballroom)
10:30–11:15 a.m. Breakout Session 1
10:30 a.m.–4:45 p.m. Scheduled One-on-One Provider Meetings, by appointment only (Locations vary, see conference app for contact information)
11:00 a.m.–6:00 p.m. Exhibit Hall Open (Mezzanine)
11:30 a.m.–12:15 p.m. Breakout Session 2
12:15–1:00 p.m. Lunch in the Exhibit Hall (Mezzanine)
1:15–2:15 p.m. Roundtable Session (Grand Ballroom)
2:15–3:00 p.m. Afternoon Break in the Exhibit Hall (Mezzanine)
3:15–4:00 p.m. Breakout Session 3
4:15–5:00 p.m. Breakout Session 4
5:00–6:00 p.m. Attendee Cocktail Reception in the Exhibit Hall (Mezzanine)
7:30 a.m.–4:30 p.m. Registration (Registration Desk—Mezzanine)
7:30–8:30 a.m. Continental Breakfast (Mezzanine)
8:45–10:30 a.m. General Session (Grand Ballroom)
10:45–11:30 a.m. Breakout Session 5
10:45 a.m.–4:30 p.m. Scheduled One-on-One Provider Meetings, by appointment only (Locations vary, see conference app for contact information)
11:45 a.m.–12:30 p.m. Breakout Session 6
12:30–1:30 p.m. Networking Luncheon (Grand Ballroom)
1:45–2:30 p.m. Breakout Session 7
2:45–3:30 p.m. Breakout Session 8
3:45–4:30 p.m. Breakout Session 9
5:00–9:00 p.m. Members and Speakers-Only Event (Off-site, aboard the Biscayne Lady yacht. Become a member today and join us!)
8:00–9:00 a.m. Continental Breakfast (Mezzanine)
9:15–10:00 a.m. Breakout Session 10
10:15–11:00 a.m. Breakout Session 11
11:15 a.m.–12:00 p.m. Breakout Session 12
Download the conference app for information about schedule changes: www.guidebook.com/g/napcp2019.
SCHEDULE-AT-A-GLANCE
15
16
17
18
APRIL
APRIL
APRIL
APRIL
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
SCH
EDU
LE-AT-A
-GLA
NC
E
BROUGHT TO YOU BY SILVER PARTNER SPONSOR
BROUGHT TO YOU BY GOLD PARTNER SPONSOR
BROUGHT TO YOU BY SILVER PARTNER SPONSOR
4
Tim
e Ev
ent
Loca
tion
7:00
a.m
.–8:
00 p
.m.
Regi
strat
ion
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ksho
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tend
ees
and
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ectiv
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zani
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orks
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4:0
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lroom
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:00
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30–7
:30
p.m
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hibi
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peni
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MO
ND
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IL 15
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MONDAY, APRIL 15 SCHEDULE
Dow
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nfer
ence
app
for s
essio
n de
scrip
tions
: ww
w.g
uide
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apcp
2019
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5
TUES
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LETUESDAY, APRIL 16 SCHEDULE
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app
for s
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: ww
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book
.com
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2019
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Mez
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Bric
kell
Chop
in B
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Bisc
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iche
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Esco
rial
7:00
a.m
.–6:
00 p
.m.
Regi
strat
ion
Ope
n
7:15
–8:1
5 a.
m.
Con
tinen
tal B
reak
fast
Exhi
bit H
all O
pen
8:30
–10:
15 a
.m.
Exhi
bit H
all C
lose
dG
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essi
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Cel
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ired
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aniz
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10:3
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4:45
p.m
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ne-o
n-O
ne P
rovi
der M
eetin
gs (a
ppoi
ntm
ent r
equi
red—
see
conf
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ce a
pp fo
r con
tact
info
rmat
ion)
10:3
0–11
:15
a.m
.
Bre
ako
ut 1
Exhi
bit H
all C
lose
dA
Tra
vel C
ard
Man
ager
’s G
uide
to M
anag
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Proc
rasti
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Forg
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dhol
ders
with
th
e U
se o
f a D
ashb
oard
Glo
ria M
icha
lik, C
PAW
aste
Man
agem
ent,
Inc.
(Tra
vel)
Ass
essin
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e Ro
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P-C
ards
Pla
y in
Sup
ply
Cha
in M
anag
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t Dat
a Q
ualit
y/G
over
nanc
e—
An
Exec
utiv
e Pe
rspe
ctiv
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Jose
ph A
. Yac
ura,
M
BA, M
S, M
QM
Su
pply
Cha
in M
anag
emen
t, LLC
(P-C
ard)
Firs
t Tim
e at
the
Con
fere
nce?
So
Muc
h to
C
onsid
er B
ut Y
ou C
an D
o It
Mar
k O
glet
ree
The
Poké
mon
Com
pany
In
tern
atio
nal
and
Hea
ther
Mille
r, C
PCP,
MBA
, NA
PCP
How
Dig
ital B
2B P
aym
ents
Fits
With
in Y
our D
igita
l Tr
ansfo
rmat
ion
Effo
rts
Cap
ital O
ne
Build
ing
an U
nder
stand
ing
of
Com
mer
cial
Pay
men
t Ty
pes
and
Tren
ds
Prio
rity
Com
mer
cial
Pa
ymen
ts
(ePa
yabl
es)
Visa
Pro
duct
s to
Hel
p
Mid
-Siz
e C
ompa
nies
M
anag
e Th
eir
Prog
ram
Nee
ds
Visa
Inc.
(End
-Use
rs O
nly)
11:0
0 a.
m.–
6:00
p.m
. Ex
hibi
t Hal
l Ope
n
11:3
0 a.
m.–
12:1
5 p.
m.
Bre
ako
ut 2
Exhi
bit H
all O
pen
Con
cur M
odul
es a
nd
Less
ons
Lear
ned
Shel
ley
Shea
rer,
CPC
P Th
e G
eorg
e W
ashi
ngto
n U
nive
rsity
(Tra
vel/
P-Ca
rd)
Sellin
g C
hang
e:
Con
vinc
ing
Your
Lea
ders
to
Buy
Into
a P
-Car
d RF
P
Kenn
y St
one
Blue
knig
ht En
ergy
Par
tners,
L.P.
(P-C
ard)
One
Pie
ce a
t a T
ime
Deb
Wal
lace
and
Aus
tin M
aybe
rry, C
PA, C
FESt
ate
of G
eorg
ia In
spec
tor
Gen
eral
’s O
ffice
(P-C
ard)
Let’s
Tak
e a
Trip
to
Latin
Am
eric
a an
d th
e C
arib
bean
—Ex
plor
ing
Com
mer
cial
Car
d Iss
uanc
e in
the
Regi
on
Visa
Inc.
(Glo
bal)
HO
T TO
PIC
DIS
CUSS
ION
How
Sho
uld
Com
mer
cial
C
ards
Evo
lve to
Mee
t the
C
hang
ing
Nee
ds o
f a
Glo
bal,
Dig
ital-S
avvy
, M
oder
n W
orkf
orce
?
Am
eric
an E
xpre
ss
‘Pla
nes,
Tra
ins
and
Aut
omob
iles’
— E
xplo
ring
th
e Be
nefit
s of
Virt
ual
Trav
el A
ccou
nts
PNC
(End
-Use
rs O
nly)
Thre
ats
and
Tren
ds in
Pa
ymen
ts Fr
aud
BBVA
Com
pass
(End
-Use
rs O
nly)
12:1
5–1:
00 p
.m.
Boxe
d Lu
nch
Exhi
bit H
all O
pen
1:15
–2:1
5 p.
m.
Exhi
bit H
all O
pen
Roun
dtab
le S
essio
n
2:15
–3:0
0 p.
m.
Afte
rnoo
n Br
eak
Exhi
bit H
all O
pen
3:15
–4:0
0 p.
m.
Bre
ako
ut 3
Exhi
bit H
all O
pen
EMEA
Reg
ion—
Mas
terin
g G
loba
l Car
d Ro
llout
s to
M
axim
ize
Com
plia
nce
an
d A
dopt
ion
Kath
leen
Bro
ddus
Lan
eXy
lem
Inc.
(Glo
bal/
Trav
el/P
-Car
d)
I’m N
ot F
acul
ty! C
reat
e an
d Te
ach
a Tra
inin
g th
at W
on’t
Bore
You
or Y
our S
tude
nts
Mol
ly G
ross
, CPC
PVi
rgin
ia C
omm
onw
ealth
U
nive
rsity
(P-C
ard)
One
Car
d, O
ne P
roce
ss,
One
Sol
utio
n
Mic
hael
Gel
dert
CH
S, In
c.
(Tra
vel/
P-Ca
rd)
HO
T TO
PIC
DIS
CUSS
ION
Secu
ring
Aga
inst
eCom
mer
ce F
raud
—In
dustr
y Tr
ends
and
En
hanc
emen
ts Th
at H
elp
Secu
re O
nlin
e Tr
ansa
ctio
ns
Visa
Inc.
Faste
r Pay
men
ts—
Brid
ging
the
Gap
Bet
wee
n C
onsu
mer
Exp
erie
nces
and
Bu
sines
s Ex
pect
atio
ns
PNC
Stra
ight
Thr
ough
Pay
men
ts (S
TP):
Solvi
ng fo
r the
Er
gnom
ics
of V
irtua
l C
ard
Acc
epta
nce
Mas
terc
ard
Inco
rpor
ated
Usin
g Vi
rtual
Pay
men
ts to
M
anag
e C
ontra
ctor
and
Em
ploy
ee P
urch
ases
Am
eric
an E
xpre
ss
(End
-Use
rs O
nly)
4:15
–5:0
0 p.
m.
Bre
ako
ut 4
Exhi
bit H
all O
pen
The
Dig
ital C
onve
rgen
ce o
f C
ash
Cyc
le S
olut
ions
Stev
e M
urph
yM
erca
tor A
dviso
ry G
roup
, Inc
.
P-C
ard
Impl
emen
tatio
n:
Proj
ect P
lann
ing
Bern
ice
Trev
ino
Who
le F
oods
Mar
ket
(P-C
ard)
Nav
igat
ing
the
Com
plex
ity
of a
Cro
ss-B
orde
r Pro
gram
Rach
el M
adrid
Rack
Spac
e U
S, In
c.
(Glo
bal/
Trav
el)
Best
Prac
tices
and
New
O
ppor
tuni
ties
for t
he
Infre
quen
t Tra
vele
r Cha
lleng
e
U.S
. Ban
k
(Tra
vel)
Dat
a Pr
ivac
y—Th
e N
ew
Fron
tier o
f Cus
tom
er T
rust
Am
eric
an E
xpre
ss
Util
izin
g a
Fully
Ele
ctro
nic
and
Pape
rless
Sol
utio
n fro
m
Purc
hase
to P
aym
ent t
o D
rive
Busin
ess
Resu
lts
Fifth
Thi
rd B
ank
(End
-Use
rs O
nly)
Stak
ehol
der P
ersp
ectiv
e:
Trea
sury
, Fin
ance
and
Pr
ocur
emen
t on
Mak
ing
Ente
rpris
e-Le
vel P
ayab
les’
Stra
tegi
es W
ork
BMO
Fin
anci
al
(End
-Use
rs O
nly)
5:00
–6:0
0 p.
m.
Atte
ndee
Coc
ktai
l Rec
eptio
n in
Exh
ibit
Hal
l
____
__
Prov
ider
Dem
ons
tra
tio
ns
____
____
_ N
APC
P Pa
rtne
r Sp
onso
r Se
ssio
ns
___
Exhi
bit
Ha
ll a
nd R
egis
tra
tio
n
6
WED
NES
DAY
, A
PRIL
17 S
CH
EDU
LEWEDNESDAY, APRIL 17 SCHEDULE
Dow
nloa
d th
e co
nfer
ence
app
for s
essio
n de
scrip
tions
: ww
w.g
uide
book
.com
/g/n
apcp
2019
.
Mez
zani
neG
rand
Bal
lroo
mSa
ndri
ngha
mBa
yfro
nt B
allr
oom
Bric
kell
Chop
in B
allr
oom
Bisc
ayne
Bal
lroo
mM
iche
lang
elo
Esco
rial
7:30
a.m
.–4:
30 p
.m.
Regi
strat
ion
Ope
n
7:30
–8:3
0 a.
m.
Con
tinen
tal B
reak
fast
8:45
–10:
30 a
.m.
Gen
eral
Ses
sion
Be
yond
the
Hop
e an
d H
ype
of B
lock
chai
n an
d Bi
tcoin
: Bu
ildin
g Tru
st in
the
Age
of
Rad
ical
(Dis)
Con
necti
on
and
Trans
form
atio
n
10:4
5 a.
m.–
4:30
p.m
.O
ne-o
n-O
ne P
rovi
der M
eetin
gs (a
ppoi
ntm
ent r
equi
red—
see
conf
eren
ce a
pp fo
r con
tact
info
rmat
ion)
10:4
5–11
:30
a.m
.
Bre
ako
ut 5
APA
C R
egio
n—M
aste
ring
Glo
bal C
ard
Rollo
uts
to
Max
imiz
e C
ompl
ianc
e
and
Ado
ptio
n
Kath
leen
Bro
ddus
Lan
eXy
lem
Inc.
(Glo
bal/
Trav
el/P
-Car
d)
HO
T TO
PIC
DIS
CUSS
ION
Driv
ing
Opt
imiz
atio
n in
You
r Tra
vel P
rogr
am U
tilizi
ng
Trave
l Car
d M
anda
te
NA
PCP
Trav
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ard
Adv
isory
Tea
m
(Tra
vel)
Aut
omat
ing
Your
P-
Car
d Pl
atfo
rm
Rond
a D
avis,
CPC
PSC
I Sha
red
Reso
urce
s, L
LC
(P-C
ard)
Virtu
al C
ards
–Bre
akin
g Th
roug
h A
ccep
tanc
e Ba
rrier
s
Mas
terc
ard
Inco
rpor
ated
(ePa
yabl
es)
Train
, Ref
resh
, Tra
in, R
efre
sh!
Bran
di W
hitte
nton
City
of C
olle
ge S
tatio
n
(P-C
ard)
Acce
lera
ting
AP A
utom
atio
n,
No
Mat
ter Y
our S
ize
KeyB
ank
(End
-Use
rs O
nly)
Cha
lleng
e th
e St
atus
Q
uo—
Take
Con
trol a
nd
Opt
imiz
e Yo
ur A
ccou
nts
Paya
ble
Proc
esse
s
Bank
of A
mer
ica
M
erril
l Lyn
ch
(End
-Use
rs O
nly)
11:4
5 a.
m.–
12:3
0 p.
m.
Bre
ako
ut 6
Usin
g Te
chno
logy
to
Stre
amlin
e C
ardh
olde
r an
d Pr
ogra
m D
ata
Jenn
ifer G
ruic
hSo
uthw
est A
irlin
es
Com
pany
(Tra
vel/
P-Ca
rd/e
Paya
bles
)
HO
T TO
PIC
DIS
CUSS
ION
Fam
ily F
eud
Ove
r P-
Car
d H
ot T
opic
s
NA
PCP
Gov
ernm
ent/
K-
12 A
dviso
ry T
eam
(P-C
ard)
Secr
ets
to S
uppl
ier
Enab
lem
ent S
ucce
ss—
Less
ons
Lear
ned
from
the
Bank
’s Si
de o
f Ena
blem
ent
Trev
or R
eece
GC
I Ana
lytic
s (a
McK
inse
y &
Com
pany
Sol
utio
n)
(Tra
vel/
P-Ca
rd/e
Paya
bles
)
Cal
iforn
ia C
onsu
mer
Pr
ivac
y Ac
t (C
CPA
) and
Its
Effe
cts
on P
aym
ent C
ard
Indu
stry
in th
e U
.S.
MU
FG U
nion
Ban
k, N
.A.
Car
d A
dmin
istra
tion
Tool
—Th
en a
nd N
ow
Dan
ny R
eyna
, Kyl
e H
unkle
r an
d Je
nnife
r Coo
per
Arth
rex,
Inc.
(P-C
ard)
How
to R
ealiz
e
the
Full
Pote
ntia
l of Y
our
B2B
Prog
ram
Citi
®
(End
-Use
rs O
nly)
Supp
lier P
aym
ents
in
the
Fast
Lane
Wel
ls Fa
rgo
& C
ompa
ny
(End
-Use
rs O
nly)
12:3
0–1:
30 p
.m.
Net
wor
king
Lun
cheo
n
1:45
–2:3
0 p.
m.
Bre
ako
ut 7
To th
e St
ars:
P-Car
d—Bu
sines
s So
ftwar
e To
ol D
evel
oped
to
Mak
e It
Hap
pen
Anto
nio
Ruiz
& C
amer
on B
loye
, N
ASA
Jet P
ropu
lsion
La
bora
tory
, Cal
iforn
ia
Insti
tute
of T
echn
olog
y
(P-C
ard)
HO
T TO
PIC
DIS
CUSS
ION
Emer
genc
y Pr
epar
edne
ss
NA
PCP
Cor
pora
te
Adv
isory
Tea
m
(Tra
vel/
P-Ca
rd)
From
Loc
al to
Glo
bal!
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oria
Moo
re, C
PCP
Tape
stry,
Inc.
(Glo
bal/
All)
Impl
emen
ting
an O
ptim
ized
C
omm
erci
al C
ard
Prog
ram
in
the
Publ
ic S
ecto
r
Fifth
Thi
rd B
ank
(Tra
vel/
P-Ca
rd/e
Paya
bles
)
Ana
lytic
s 10
1:
A B
egin
ner’s
Gui
de to
W
hat’s
Pos
sible
Scot
t Ben
son
UC
San
Die
go H
ealth
(Tra
vel/
P-Ca
rd)
Und
ersta
ndin
g an
d C
ontro
lling
Tail
Spen
d Th
roug
h eC
omm
erce
and
Te
chno
logy
Ado
ptio
n
Am
azon
Bus
ines
s
Miti
gate
Fin
anci
al R
isk in
Yo
ur P
-Car
d Pr
ogra
m w
ith
AI P
ower
ed A
naly
tics
Ove
rsig
ht S
yste
ms
2:45
–3:3
0 p.
m.
Bre
ako
ut 8
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nces
of R
ollin
g
Out
Glo
bally
Victo
ria M
oore
, CPC
PTa
pestr
y, Inc
.
(Glo
bal/
All)
HO
T TO
PIC
DIS
CUSS
ION
Hig
her E
duca
tion
Insig
hts
Part
1
NA
PCP
Hig
her E
duca
tion
Adv
isory
Tea
m
(P-C
ard)
Take
II: E
xpos
ing
Risk
W
ithin
You
r Car
d Pr
ogra
m
Eric
h H
enek
eM
ayo
Clin
ic
(Tra
vel/
P-Ca
rd)
Mak
ing th
e C
hang
e: S
trateg
ies
for I
mpl
emen
ting
a N
ew C
ard
Prog
ram
with
a N
ew P
rovid
er
Kenn
y St
one
Blue
knig
ht En
ergy
Par
tners,
L.P.
(P-C
ard)
End-
Use
r Edu
catio
nal B
reak
out
Mov
ing
the
Nee
dle—
Impl
emen
ting
an e
Paya
bles
Pr
ogra
m th
at G
ets
Resu
lts
Glo
ria M
icha
lik,
CPA
Was
te M
anag
emen
t, In
c.
(ePa
yabl
es)
Max
imiz
ing
Car
d
Effic
ienc
y Th
roug
h th
e U
se
of E
xpen
se M
anag
emen
t
Inlo
gik
(End
-Use
rs O
nly)
Trad
eshi
ft® G
o—Pr
ocur
e-to
-Pay
on
the
Go
for A
ll of
Yo
ur L
ong-
Tail
Spen
d
Trad
eshi
ft
(End
-Use
rs O
nly)
3:45
–4:3
0 p.
m.
Bre
ako
ut 9
Cre
atin
g Vi
rtual
Car
d Pr
ogra
ms,
Elim
inat
ing
the
Dire
ct B
ill H
assle
Kelli
Moo
re
Ow
ens &
Mino
r, Inc
.
(Tra
vel/
ePay
able
s)
HO
T TO
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CUSS
ION
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her E
duca
tion
Insig
hts
Part
2
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PCP
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her E
duca
tion
Adv
isory
Tea
m
(P-C
ard)
Build
ing
a St
rong
P-C
ard
Polic
y an
d Pr
oced
ures
M
anua
l Will
Take
the
Load
Off!
Step
hani
e Do
wel
l, C
PCP
and
Susa
n W
ashi
ngto
n, C
PCP
Cox
Ent
erpr
ises,
Inc.
(P-C
ard)
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al C
ard
Mar
ket
Tren
ds—
Less
ons
from
the
2018
EAP
Ben
chm
ark
Stud
y
Rich
ard
J. Pa
lmer
RPM
G R
esea
rch
Cor
p.
(ePa
yabl
es)
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Use
r Edu
catio
nal B
reak
out
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Get
Rea
l: Im
plem
entin
g an
Arti
ficia
l In
tellig
ence
Exp
ense
A
udit
Solu
tion
Alis
on A
nder
s, C
PCP
Cha
rles
Schw
ab &
Co.
, Inc
.
(Tra
vel/
P-Ca
rd)
5:00
–9:0
0 p.
m.
Mem
bers
and
Spe
aker
s-Onl
y Ev
ent (
offsi
te)
____
__
Prov
ider
Dem
ons
tra
tio
ns
____
__N
APC
P Pa
rtne
r Sp
onso
r Se
ssio
nsEx
hib
it H
all
and
Reg
istr
ati
on
7
THU
RSD
AY,
APR
IL 18
SC
HED
ULE
THURSDAY, APRIL 18 SCHEDULE
Dow
nloa
d th
e co
nfer
ence
app
for s
essio
n de
scrip
tions
: ww
w.g
uide
book
.com
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apcp
2019
.
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zani
neBi
scay
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allr
oom
Chop
in B
allr
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Mic
hela
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kfas
t
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–10:
00 a
.m.
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ako
ut 1
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atio
n of
a C
lear
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Tra
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ard
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d Pr
oced
ures
Man
ual W
ill Lig
hten
the
Load
!
Step
hani
e D
owel
l, C
PCP
and
Susa
n W
ashi
ngto
n, C
PCP
Cox
Ent
erpr
ises,
Inc.
(Tra
vel)
Shoe
s W
ill Ta
ke Y
ou
Anyw
here
, Eve
n to
Jail
Beck
y A
lexa
nder
, CPC
P,
Rebe
cca
Krys
topa
, CPC
P,
Deb
Wal
lace
and
Aus
tin
May
berry
, CPA
, CFE
Stat
e of
Geo
rgia
(P-C
ard)
Giv
e Fr
eedo
m to
Spe
nd V
ia
Dec
linin
g Ba
lanc
e C
ards
—C
ontro
lling
the
How
, Wha
t an
d W
hen
Luan
gel L
owde
rTh
e Sc
hool
Boa
rd o
f Se
min
ole
Cou
nty,
Flo
rida
(P-C
ard)
Reco
rds
That
Will
Mak
e Yo
ur A
udito
rs Pr
oud!
Bran
di W
hitte
nton
City
of C
olle
ge S
tatio
n
(P-C
ard)
Usin
g M
CC
Tem
plat
es a
nd
Diff
eren
t Car
d Ty
pes
to
Stre
ngth
en P
rogr
am C
ontro
ls
Jenn
ifer G
ruic
hSo
uthw
est A
irlin
es
Com
pany
(Tra
vel/
P-Ca
rd)
10:1
5–11
:00
a.m
.
Bre
ako
ut 1
1
Did
n’t M
ean
to P
ay T
hat!
Sale
s Ta
x Pa
ymen
ts in
Ta
x-Exe
mpt
Org
aniz
atio
ns
Eric
h H
enek
eM
ayo
Clin
ic
(Tra
vel/
P-Ca
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An In
tera
ctiv
e Lo
ok in
to th
e C
ertifi
ed P
urch
asin
g C
ard
Prof
essio
nal C
rede
ntia
l
NA
PCP
PCPC
C (C
ounc
il)
(P-C
ard)
One
Car
d to
Rul
e Th
em A
ll—Si
mpl
ifyin
g an
d O
ptim
izin
g Yo
ur
Com
mer
cial
Car
d Pr
ogra
m
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el M
adrid
Rack
Spac
e U
S, In
c.
(Tra
vel/
P-Ca
rd)
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ectin
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d In
vesti
gatin
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ymen
t Car
d Fr
aud
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sing
the
Dat
a
Ant
hony
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mas
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xas
Dep
artm
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f Tr
ansp
orta
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ard)
Spen
d Sm
arte
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Au
tom
atio
n: Jo
urne
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th
e C
oupa
Pla
tform
Dan
ielle
Han
noSC
I Sha
red
Reso
urce
s, L
LC
(P-C
ard)
11:1
5 a.
m.–
12
:00
p.m
.
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ako
ut 1
2
Usin
g An
alyt
ics
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ut D
own
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anua
l Exp
ense
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iew
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ley
Shea
rer,
CPC
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e G
eorg
e W
ashi
ngto
n U
nive
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rd)
Instr
uctio
nal D
esig
n fo
r Tra
iner
s: H
ow to
Em
bed
Acco
unta
bility
and
C
ompr
ehen
sion
Scot
t Ben
son
UC
San
Die
go H
ealth
(P-C
ard)
Elim
inat
ing
the
Gue
ssw
ork
with
Tra
vel “
Cas
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Adva
nce
Car
ds
Kelli
Moo
reO
wen
s &
Min
or, I
nc.
(Tra
vel/
P-Ca
rd)
Clo
sing
the
Loop
hole
, Sal
es
and
Use
Tax
Mic
hael
Gel
dert
CH
S, In
c.
(P-C
ard)
CERTIFICATE OF ATTENDANCEis hereby granted to
to certify that he/she attended the NAPCP 20th Annual Commercial Card and Payment Conference
April 15-18, 2019, Miami, Florida, as a attendee (3 CPCP points) speaker (1 additional CPCP point)
20CELEBRATING
YEARS CONFERENCECOMMERCIAL CARD AND PAYMENT
APRIL 15-18, 2019 • MIAMI, FLORIDA
The AssociationThe NAPCP is a membership-based association committed to advancing Commercial Card and Payment professionals and industry practices worldwide. The NAPCP serves members in the public and private sectors, and promotes peer networking and education through the Certified Purchasing Card Professional program, annual and regional events, and online resources. Since 1999, the NAPCP has grown to more than 20,000 members and subscribers.
The Annual ConferenceThe NAPCP’s 20th Annual Conference offered approximately 20 hours of educational content through:
1. Breakout Sessions (lecture-based presentations)2. Hot Topic and Roundtable discussions (group discussions among industry professionals)3. Provider Demonstrations4. General Sessions: Celebrate: Lessons Learned From the World’s Most Admired Organizations, and Beyond the
Hope and Hype of Blockchain and Bitcoin: Building Trust in the Age of Radical (Dis)Connection and Transformation5. Numerous organized networking opportunities
Diane McGuire, NAPCP Managing Director(952) 546-1880 | www.napcp.org
NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida9
EXHIBIT HALLDIRECTORY EXH
IBIT HA
LL DIREC
TORY
20CELEBRATING
YEARS CONFERENCECOMMERCIAL CARD AND PAYMENT
APRIL 15-18, 2019 • MIAMI, FLORIDA
NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida 10
MONDAY EVENTS IN THE EXHIBIT HALLExhibit Hall Open 5:00–8:00 p.m.Opening Night Cocktail Reception 6:30–7:30 p.m.
TUESDAY EVENTS IN THE EXHIBIT HALLExhibit Hall Open 7:15–8:15 a.m., 11:00 a.m.–6:00 p.m.Continental Breakfast 7:15–8:15 a.m.Box Lunch 12:15–1:00 p.m.Afternoon Break 2:15–3:00 p.m.Attendee Cocktail Reception 5:00–6:00 p.m.
GOLD PARTNER SPONSOR
ALLIANCE PARTNER SPONSOR
ALLIANCE PARTNER SPONSOR
GOLD PARTNER SPONSOR
ALLIANCE PARTNER SPONSOR
Audit every dollar of spend with artificial intelligence.
EXHIBIT HALL DIRECTORY
NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida11
SILVER PARTNER SPONSOR
SILVER PARTNER SPONSOR
ALLIANCE PARTNERSPONSOR
SILVER PARTNER SPONSOR
SILVER PARTNERSPONSOR
EXHIBIT HALL DIRECTORYDownload the conference app for information about exhibitors: www.guidebook.com/g/napcp2019.
EXHIBIT H
ALL D
IRECTO
RY
Expense Management System
ADVISORY TEAMS
ADVISORY TEAMHIGHER EDUCATION
ADVISORY TEAMTRAVEL
ADVISORY TEAMGOVERNMENT/K12
ADVISORY TEAMCORPORATE
NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida12
Visit all exhibitors and ask for a stamp next to each logo beginning on page 10. Each exhibitor has a stamp unique to them.
Then enter to win one of three great prizes:
n Fitbit Charge 3 Fitness Tracker
n Bose SoundSport Wireless Headphones
n Google Home Hub
After you obtain a stamp from each exhibitor next to their logo, (1) complete this form, (2) bring the form and your stamped program to an NAPCP staff member at the conference registration desk for verification and (3) drop your drawing form in the prize box by 8 a.m. on Wednesday, April 17.
Drawing will take place Wednesday, April 17, at 8:45 a.m. in the Grand Ballroom during the morning General Session. You must be present to win.
Exhibitor stamps verified by ...................................................................................................................
Attendee first and last name ...................................................................................................................
Job title ..............................................................................................................................................
Company name ..................................................................................................................................
Who’s missing? Do you have a favorite vendor who would benefit from an exhibit booth at next year’s NAPCP conference? Tell us who!
Vendor contact name ...........................................................................................................................
Company name ..................................................................................................................................
DRAWING FORM
NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida13
P-CARD ESSENTIALS
New and expanded content,
updated regulatory information
and compelling infographics.
The Ultimate Guide for Program Management
Advancing Commercial
Card and Payment
Practices Worldwide
ESSENTIALSPURCHASING CARD
ESTABLISHINGTHE NAPCP’S GUIDE TO
MANAGING
A PROGRAM
THIRD EDITION
AND
As we all know Purchasing Card Administration is an art. The P-Card Essentials book helped me confirm or correct what I have learned throughout the years. It is a great resource tool that I definitely want to keep. In addition, it comprehensively prepared me for the CPCP exam.
GREAT RESOURCE TOOL
Introduction
The Value Proposition
Researching the Opportunities & Business Case
Developing a Program Model
The RFP Process for Issuer Selection
Program Implementation
Program Admin., Management and Support
Policies and Procedures
Controls and Auditing
Communications and Training
Partnering with Suppliers
Program Optimization and Expansion
$199
NAPCP Members
$259
Non-Members
Table of Contents
www.napcp.org/P-CardEssentials
www.napcp.org/P-CardEssentials
Ideal for anyone working in Commercial Cards and Payments.
- Marie Sena, CPCP, UNS Energy Corporation
GET INVOLVED WITH THE NAPCP!
Speak at an NAPCP Event in the U.S., EMEA and CanadaOur community of 20,000+ Commercial Card and Payment professionals wants to hear from you firsthand: your challenges and triumphs, your best practices and shining moments. Give back to the industry by sharing your hard-won knowledge at a conference or one-day Regional Forum. The NAPCP accepts speaking proposals year-round.www.napcp.org/SpeakingOps
Host, Attend or Sponsor a Regional Forum or WorkshopRegional Forums are excellent opportunities for education and networking. Contribute to this exceptional learning opportunity by hosting your peers at your facility. Providers may demonstrate their commitment to the industry by sponsoring this one-day event. Workshops immerse attendees in a subject area, providing the chance to master the topic and interact with the instructor and fellow attendees in very meaningful ways. www.napcp.org/getinvolved and www.napcp.org/RegionalForumSponsor
Contribute ContentWrite for the TransAct! newsletter or contribute educational content to the NAPCP Resource Center. You’ll be providing a service to your peers while building your resume with this professional accomplishment. www.napcp.org/WebsiteSubmissions
Attend or Lead a Virtual Event or DemonstrationYou don’t have to leave your office to participate in a virtual event! With an NAPCP webinar, virtual roundtable or panel discussion, you can tap into the expertise of your peers from the comfort of your chair, whether you are leading the event or participating in it. By conducting a virtual demonstration, providers can connect with our global community.www.napcp.org/AudioCallSpeakerRole and www.napcp.org/ProviderWebinarDemo
Other OpportunitiesLooking to participate in other ways? We encourage you to become an Annual Conference session host or facilitate a roundtable. You may also participate in our industry polls, join an eNetworking conversation, and more. Learn about these and other opportunities at www.napcp.org/getinvolved.
Activities also award points toward Certified Purchasing Card Professional (CPCP) eligibility or recertification. And you may receive a complimentary event registration, depending on your role.
The NAPCP encourages members and non-members alike to explore opportunities to get involved with the association. There are many possibilities for end-users and providers worldwide. Review the opportunities below, then visit www.napcp.org/getinvolved for more information.
POINTS