S P R I N G 2 0 1 4

Blight Elimination Program Receives Treasury Approval

IHCDA and the Housing Choice Voucher Program

Celebrating a Life of Service: Sister Barbara Ann Zeller

the magaz ine

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a note from Jake’s desk

Executive Director jsipe@ihcda.in.gov

Every April brings the opportunity to celebrate National Fair Housing Month. It is hard to believe how far our industry has come since April of 1968, when Congress passed the federal Fair Housing Act. While great strides have been made over the past forty-six years, housing discrimination still exists. The housing discrimination of today is usually not blatant, but much more subtle.

It is everyone’s responsibility, including that of IHCDA, developers, property managers, realtors, bankers, architects, attorneys, consultants and policy makers to be vigilant and guard against discrimination, no matter how unintentional. We should continually educate ourselves about fair housing and housing discrimination issues by regularly attending conferences and trainings and by maintaining awareness of residential patterns and population trends.

In addition, as we make decisions, we need to ask ourselves whether or not we are creating barriers for people to choose where they want to live. If we answer this question in the affir-mative, it should raise a red flag as to possible disparate impact, implications and potential housing discrimination.

It is my hope that we take time this month to really evaluate our practices and procedures to find ways to make sure people are being treated equally and are given the same opportunities to choose where they want to live. I would like to challenge all of us to heighten our aware-ness about fair housing, because I believe we can make a positive difference in eliminating these subtle forms of housing discrimination.

April is Fair Housing Month

t h e m a g a z i n e

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t h e m a g a z i n e

IHCDA Board of Directors:

Sue Ellspermann Lieutenant Governor

Richard E. Mourdock Treasurer of State

Kendra York Indiana Finance Authority

David L. Miller Hoosier Uplands

Tom McGowan Kite Realty

Patricia Gamble-Moore Community Representative

Lu Porter Evansville African

American Museum

Volume 2 Issue 3 • Spring 2014

As a quasi-state agency, the Indiana Housing and Community

Development Authority is committed to serving the entire

spectrum of housing, from homelessness to home ownership. Our charge is to help communities

build upon their strengths, creating housing opportunity,

generating and preserving assets, and revitalizing neighborhoods by

investing financial and technical resources in the development

efforts of qualified partners throughout the state.

As part of the Lt. Governor’s Family of Business, we work with other state agencies, private and

not for profit entities, and local units of government to help

develop innovative solutions for housing and comprehensive

community development.

The Next Home—MCC Combo Program .................................................................... 4

IHCDA and Housing Choice Vouchers .......................................................................... 5

$75 Million Hardest Hit Fund Blight Elimination Program

Gets U.S. Treasury Approval ............................................................................................. 8

50 Years of Service: Sister Barbara Ann Zeller ...................................................... 10

Community Programs Promote Innovative

Community Collaboration ............................................................................................. 12

IHCDA and INCAA Celebrate Energy Conservation

in Indiana ................................................................................................................................. 13

Community Support Services Leads to Multiple Successes ........................... 14

Community Services............................................................................................................. 15

It Takes a Village: Vincent Village Creates Employment

Partnership with Parkview Field’s TinCaps Basebll Team ........................... 16

New Indiana Tourism Brand Designed to Represent Entire

State—Boost Growing Tourism Industry ................................................................ 17

Inviting Officials to Events ................................................................................................ 18

Statewide Economic Impact Return on Investment........................................... 19

We asked and You Answered: Survey Results ....................................................... 20

Contact Us ................................................................................................................................. 22

In this Issue

On the Cover:Celebrating Sister Barbara Ann Zellers’ 50 Years of Service Read story on page 10.

Check out IHCDA’s Homeownership Opportunities’ newest video!

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The Next Home Program and the Mortgage Credit Cer-tificate are now being offered in a combination program called the Next Home–MCC Combo Program. By com-bining the two programs, the participating lender is able to offer down payment assistance, a competitive interest rate and the Mortgage Credit Certificate to the potential Indiana homebuyer. Furthermore, the Next Home–MCC Combo Program is offered as an FHA or Conventional loan.

The Mortgage Credit Certificate portion of the Combo Program offers qualified Hoosiers a Federal Tax Credit on their Federal Tax Return or the ability to reduce the amount of Federal withholding on their W2 wages. The tax credit amount ranges between 20% and 35% of the inter-est paid on a mortgage each year, depending on the mort-gage loan amount. The tax credit can be claimed each year, through the life of the mortgage, as long as the home remains the borrower’s principal place of residence. The maximum credit per year is $2,000. The borrower should contact their human resources department to complete an updated W4 to reduce their federal withholdings.

The Next Home portion of the Combo Program offers prospective Indiana homeowners down payment assis-tance of up to 3% or 4%, which is forgiven after two years of residency in the subject property.

The following is a summary of the benefits of the two programs combined:

• Must be a first-time homebuyer or have not had ownership in your primary residence in the past three years, unless purchasing in a targeted county

• Purchase Price limits apply • Down Payment Assistance (DPA) is 4% for Federal

Housing Administration (FHA) loans only

By Tom Pearson, Homeownership Opportunities Underwriter

The Next Home–MCC Combo Program

Cynthia Mattox VP Branch Manager University Lending Group

Check out IHCDA Homeownership Opportunities’ newest video!

• MCC provides a 20-35% tax credit, not to exceed $2,000, of your mortgage interest expense each year the property is your primary residence

• Down Payment Assistance (DPA) is 3% for Conventional loans only

• Minimum credit score 650 • DPA is fully forgiven after 2 years • DPA has zero interest with no monthly payments• Loan must be originated through an IHCDA

Participating Lender

Cynthia Mattox VP/Branch Manager for University Lend-ing provided some insight to the impact that the Program has provided to her office. “It’s opened new doors for cli-ents who do not want to wait on USDA turnaround time and need down payment assistance,” Cynthia stated. “My staff and I are closing more Next Home/MCC loans through Indiana Housing than any other product offered in the past.” Mattox believes the Next Home/MCC program meets the needs of a large number of University Lending’s current and potential clientele.

For more information on any of the IHCDA Homeown-ership products, please visit the IHCDA Homeownership Department page or like and follow us on Facebook. •

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IHCDA and Housing Choice Vouchers

By Robin Lovelace, Housing Choice Voucher Program Representative

History of the Housing Choice Voucher Program

The Housing Choice Voucher (HCV) program, also known as Section 8, is a federal program funded by the U.S. De-partment of Housing and Urban Development (HUD). The program helps low-income families, the elderly, and dis-abled to pay their rent. The Housing Choice Voucher pro-gram grew out of the U.S. Housing Act, passed in the midst of the Great Depression, in 1937.

The Section 8 program presented a major shift in phi-losophy for American public housing programs. Instead of developing and managing public housing for participants (as was done for years after the first housing act passed), Section 8 helps low-income people pay rent for a house or apartment of their choosing. Since 1974, the Section 8 program has been improved and reformed several times.

Today’s reinvented Section 8 program generally pays between sixty and one hundred percent of an eligible par-ticipant’s rent and may give an allowance to help the par-ticipant pay utility bills. Section 8 doesn’t restrict where people live, as long as the sum total of the rent is within HUD’s guidelines and the selected unit passes the Housing Quality Standards inspections.

Indiana’s implementation of Section 8 took over three decades, beginning in 1974 when Governor Bowen charged the Indiana State Housing Board with the task of administering the new, federal, leased-housing ini-tiative known as Section 8.

The Housing Board’s Section 8 program initially targeted areas of greatest need, focusing on rural areas with high levels of substandard housing and no local authorities.

In 1978, the Indiana General Assembly created a Hous-ing Financing Authority for the purpose of providing lower cost financing of housing for low and moderate income residents of Indiana.

Twenty years later, Congress merged the Section 8 certificate program and the newer voucher program to create the Housing Choice Voucher program (HCV), still commonly known as Section 8.

Congress passed the Violence Against Women Reautho-rization Act in 2005. The Act allows families who partici-pate in the voucher program to relocate to other jurisdic-tions if their safety is in jeopardy due to domestic violence.

At the program’s inception in 1974, twenty-one counties were selected to participate. As of March 2014, our HCV program serves eighty-three counties.

How the Housing Choice Voucher Program Works

The HCV program is administered by Local Public Hous-ing Authorities (PHAs/LSAs) for their specific jurisdictions. In Indiana, there are fifty-three PHAs, ranging from the largest in Indianapolis, with 7,388 active ten-ants, to the smallest, with 37 active tenants.

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IHCDA and Housing Choice Vouchers (cont.)

Currently, IHCDA, which manages the program for the bal-ance of state, has 4,374 active tenants and is the second largest administrator in the state.

IHCDA contracts with seventeen LSAs throughout the state to provide local service for the HCV program, main-tain the HCV Waiting Lists, determine eligibility and con-duct annual re-certifications, and complete Housing Qual-ity Standards inspections.

At IHCDA, a staff of five administers the HCV program by answering policy questions for the administrators, produc-ing and updating the IHCDA Administrative Plan, electron-ically submitting required participant household informa-tion to HUD, and obtaining eligibility criteria. IHCDA staff conducts reviews of tenant grievances and manages cas-es that “Port” to or from our jurisdiction. IHCDA staff also completes annual audits of files and inspections.

In addition, IHCDA oversees a Project Based Voucher program and the Veterans Affairs Supportive Housing (VASH) program; a combination of Veteran Adminis-tration supportive services and case management and Housing Choice Voucher rental assistance for homeless Veterans. IHCDA also retains responsibility for manage-ment of federal funds received specifically for the HCV Program. IHCDA staff determines payment standards and utility allowances as well as all other required fed-eral reporting.

This is great on paper, but how does the HCV program truly impact Hoosiers? IHCDA spoke with a couple of pro-gram participants to learn more. Here are their stories:

A Tale of Two Participants

SandraSandra heard about the Section 8 program almost twen-

ty years ago, but she never really paid that much attention. She knew it was a program to help low income families

pay their rent, but Sandra didn’t need a Housing Choice Voucher until about four years ago.

Sandra has two precious children. One of her children has special needs which required Sandra to be home. Un-able to work and care for her child, money was tight and Sandra found herself and her children living in a broken down dwelling that was filled with mold.

Sandra had to take action. She put her name on a wait-ing list for a low-income apartment. Around the same time, the Housing Choice Voucher Waiting list opened up for new applicants. Sandra completed the application pro-cess and her name was placed on the waiting list. Sandra first got the chance to move into a low-income apartment in Orange County. However, she soon found she had to be in neighboring Lawrence County for her child’s required medical services. Eleven months later, Sandra received an IHCDA Housing Choice Voucher from the Hoosier Uplands Economic Development Corporation (HUEDC), one of our contracted LSAs.

Sandra soon found a home in Lawrence County. A year later, she found another home that better suited her fam-ily and was still located in Lawrence County. The new landlord replaced the carpets and painted the rooms be-fore Sandra made the move. The family’s Housing Choice Voucher pays about seventy percent of the rent. With the help of HUEDC, her church and Medicaid Waiver services, Sandra is attending classes at Vincennes University for two days a week, to study for a degree in nursing. Medic-aid Waiver funds provide nurses to take care of her child’s special needs while Sandra is attending classes. Her goal is to become a Registered Nurse and take care of children.

Sandra says the Housing Choice Voucher program gave her children the opportunity for a better life and gave her the opportunity to go back to school. When asked to define what the Housing Choice Voucher program means to her, Sandra promptly answered, “It is a lifesaver. I’m blessed. Without it, I don’t know where I would be.”

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IHCDA and Housing Choice Vouchers (cont.)

IHCDA acknowledges the good work of HUEDC and the other sixteen LSAs contracted to administer the HCV pro-gram at the local levels. The efforts of the LSAs help make the Housing Choice Voucher program successful.

Deanna and DannyDeanna and Danny are recent participants in the Sec-

tion 8 Housing Choice Voucher program in Rush County, administered by Interlocal Community Action Program (ICAP). Due to Danny’s declining health, extremely high medical bills and low income, they were not able to sus-tain a home on their own. Deanna was under-employed and desperately trying to care for her ill husband. They did

not have medical insurance, were physically and mentally stressed and just didn’t know where to turn for help.

Since becoming active participants of both the Sec-tion 8 HCV program and the ICAP Family Development program, they now have a safe and affordable place to live. Both have acquired medical insurance, assistance through food stamps, a source of transportation, and much needed eye glasses.

Deanna and Danny are grateful for the help they have received. Even in times of helplessness and despair, this family held on to faith and hope for a better tomorrow. With the help of the HCV program and ICAP, Deanna and Danny are progressing toward their goal of an indepen-dent life together. •

2,556 = Number of individuals with disabilities whose families have active HUD Vouchers

1,761 = Number of Housing Choice Voucher households with children

172= Number of HUD Project-Based Vouchers (homeless initiatives with supportive housing services)

64 = Number of active Veterans Affairs Supportive Housing (VASH) vouchers

The Numbers Speak for ThemselvesThese stories are just two examples of how the IHCDA Housing Choice Voucher program enhances and lifts the lives of many Hoosiers throughout the state. Here are some statistics about others who are benefitting from IHCDA’s HCV program:

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Hoosier communities small and large are burdened by abandoned homes. Sadly, the State of Indiana has the highest percentage of abandoned foreclosed homes in the country.

Due to foreclosure alone, more than 5,000 blighted homes impact neighborhoods around the state. These properties invite criminal activity, lower property values and drain municipal resources.

In late 2013, IHCDA formed the Blight Elimination Pro-gram team to develop a proposed program that would provide financial resources to help municipalities combat blighted houses.

On the RoadThe Blight Elimination Program team, comprised of Lt.

Governor Ellspermann, Senator Jim Merritt (R-Indianap-olis), Jacob Sipe, Mark Neyland, Zach Rice and Rayanna Binder, along with two dozen other state and locally elect-ed officials, travelled the state to assess local need and hear community feedback. After extensive travels, the lis-tening tour concluded in January.

A total of eight forums were held in Indianapolis, Gary, Muncie, South Bend, Sullivan, Evansville, Shelbyville and Richmond. During the public forums, the team sought com-munity input for the Blight Elimination Program, and used

$75 Million Hardest Hit Fund Blight Elimination Program Gets U.S. Treasury Approval

By Rayanna Binder, Blight Elimination Program Director

Click to check out IHCDA’s Blight Elimination newest video!

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IHCDA Executive Director Jacob Sipe, Director of Asset Preservation Mark Neyland and Blight Elimination Program Director Rayanna Binder attend the official announcement held at the Indiana Statehouse.

public feedback to help refine the program. The forums gar-nered interest from more than 500 attendees and received over one million new media impressions.

The Good NewsThe Blight Elimination team’s efforts proved success-

ful. In early February, Lt. Governor Sue Ellspermann an-nounced the U.S. Department of the Treasury’s approval of the Blight Elimination Program, and authorized use of $75 million of Hardest Hit Funds drawn from Indiana’s $221.7 million total allocation. The program will allow communi-ties to demolish blighted properties and offer a variety of

end uses for the newly cleared properties, such as green space or redevelopment.

The team divided the State of Indiana into six funding divisions. Municipalities will apply for funds from the fund-ing division in which their county is located. The first fund-ing division application period began in February 2014.

IHCDA is confident this program will make a positive im-pact on the safety, property values and community pride in neighborhoods around our state. More information about the Blight Elimination Program is available on the IFPN page. •

On Monday, February 3rd, Lt. Governor Sue Ellspermann was joined by Senators Jim Merritt (R) and Earline Rogers (D), Representatives Alan Morrison (R) and Justin Moed (D) and IHCDA staff to announce the U.S. Department of the Treasury’s official approval for Indiana’s Blight Elimination Program (BEP).

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50 Years of Service: Sister Barbara Ann Zeller

n August, I was invited to attend an Anniversary Cele-bration honoring several Sisters of Providence for their

many years of service to Hoosiers. One of these Sis-ters was Sister Barbara Ann Zeller, a native of Evans-

ville, who has been a Sister for over fifty years. IHCDA has collaborated on several housing developments with Sister Barbara and I had the opportunity to work with her per-sonally on a few of them early in my tenure with IHCDA. I wanted to recognize Sister Barbara’s accomplishments in housing as well as find out a little more about what inspired her to champion housing issues. To this end, I traveled to Georgetown and sat down with Sister Barbara to discuss what led her to become involved in housing.

Sister Barbara Ann Zeller knew from a young age that she wanted

to dedicate her life to help-ing others. By the fourth

grade, she confided in her mother that she planned to be either a doctor or a nun when she was older. Sister Barbara credits her decision to become a nun to the wonderful

examples set by the Sisters of Providence

who taught at her child-hood schools, and later

in college at St. Mary-of-the-Woods. She was so inspired by the

compassion and nurturing these women showed that she decided to join them.

Her journey in life was further augmented when the congregation leadership asked her to study gerontology

in order to aid the growing population of aging sisters. In order to fully understand the issues related to aging and the best options for helping these older Sisters, Sister Bar-bara studied at the Universi-ty of Michigan, obtained her master’s degree in Studies in Aging from North Texas State University in 1971, and com-pleted a nine month internship at the Isabella Geriatric Institute in New York City.

Sister Barbara’s love of the elderly and desire to help oth-ers led to her first experience in the arena of housing. Upon completing her studies in gerontology, she returned to In-diana and had the idea to create a full continuum of care for the elderly at St. Mary-of-the-Woods. She obtained a grant to conduct a feasibility study for her proposed project. A few years after the study was completed, she was able to secure HUD financ-ing to make her idea a reality and Maryvale at St. Mary-of-the-Woods was the result.

After serving for years as the Adminis-trator of the Providence Retirement home, Sister Barbara set out to find new ways to assist individuals in need of permanent housing, particularly the elderly, those in public housing, and foster children in need of a nurturing environment. As to the latter, Sister Barba-ra was tired of reading newspaper ads seeking homes for foster children and was able to obtain permission to turn the Providence House Convent into a foster care environ-ment. The children came and lived with six nuns and Sis-

By Jacob Sipe, Executive Director

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ter Barbara fondly recalled how the eldest Sister, 85 year old Sister Helen, would show the children how to raise tomatoes and teach them about cocoons. Due to the increasing number of children, the ven-ture evolved into group homes which provided care and shelter for abused and neglected children as well as furnished apartments and case management services for families reuniting with children in foster care, or families in danger of separation due to hous-ing issues.

IHCDA (IHFA at the time) had the opportunity to work with Sister Barbara beginning in 1999. Sister Barbara, through Providence Self Sufficiency Minis-tries, an entity she founded, applied for and received

HOME monies for own-er-occupied rehabilita-tion in West Terre Haute. As a fairly new employ-ee at the time, I was as-signed to the region as a Development Specialist and enjoyed the expe-rience of meeting and working with Sister Bar-bara.

Over the years, IHCDA continued to value its relationship with Sister Barbara and to provide

funding to help bring her housing proposals to fru-ition. In 2001, IHCDA awarded HOME dollars and a Development Fund loan to the Providence Housing Corporation, another entity founded by Sister Bar-bara. These funds were utilized for new construction of affordable rental units in West Terre Haute. A few years later, IHCDA awarded a HOME grant to Prov-idence Housing Corporation for the construction of

four single family homes, also in West Terre Haute.

IHCDA’s most recent collaborative effort with Sister Barbara has been the Villas of Guerin Woods development in Georgetown. IHCDA awarded Guerin, Inc., another entity found-

ed by Sister Barbara, HOME and CDBG Disas-ter funds to build affordable rental units for

persons 62 years and older. The Villas were specifically designed to offer necessary social and medical support with a focus on living life as opposed to receiving care.

When asked to name her favorite housing accomplish-ment, Sister Barbara responded

that her first love is the elderly and the Villas of Guerin Woods was the development she treasured the most. She loves that the Villas are so therapeutic, holistic, and innovative and that the services offered there are provided with dignity and respect. She especially loves to see people coming to visit the Villas for the first time, because the look on their faces reflects a sense of peace and happiness to find it so homelike and non-clinical; so full of life.

In looking toward the future, Sister Barbara feels there will be an increased need for indepen-dent living for per-sons 62 and older. She explained that there is currently a waiting list at the Villas and she would like to expand the Villas in order to ac-commodate waiting individuals. She would also like to have some residences desig-nated specifically for dementia and Alzheimer’s as she feels this need is very critical.

Sister Barbara also believes there needs to be an expansion of housing and services available to children aging out of the foster care system. As she noted, these individuals have no safe-ty net and no one to look out for them. She feels competent

case management is crucial to help these children maintain permanent and stable living situations.

Over the past fifty years of serving others, Sister Barbara has come to view housing as the most im-portant key to having a better quality of life. She be-lieves that having a good, warm, safe place to come

home to is essential for everyone. Her firm conviction in this truth is reflected in her tireless efforts to help

individuals find secure and permanent housing. •

A few of Sister Barbara’s many awards and honors include:

Distinguished Hoosier,

Governor, IN -1988, 1997 & 2007

Kentucky Colonel,

Governor, KY – 1988

Sagamore of the Wabash,

Governor, IN – 2004

Michael Carroll Community Economic Development Leadership Award

– 2007

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Community Services Block Grants (CSBG) are an effective tool used to support community action for low in-come initiatives to benefit citizens at or below 125 percent of the federal poverty level. Each year, Indiana re-ceives approximately $9 million in CSBG grant funds; of the $9 million re-ceived annually, Indiana is allowed to allocate up to five (5) percent toward discretionary projects.

In March 2013, IHCDA developed a pilot program that would use up to $100,000 in CSBG Discre-tionary funding to support in-novative com-munity collaborations. To qualify, applicants must demonstrate: 1) an in-novative community collaboration be-tween the community action agency and local organizations; 2) incorporate technology; and 3) serve low income families at or below 125 percent of the federal poverty level. The applicants were also required to show that the project or program was based on a re-cent needs assessment.

IHCDA released the grant application to the community action network in July 2013 and made information avail-able via the IHCDA website. The grant application was open to any public or private not for profit agency; however,

all applicants must have collaborated with a local community action agency in order to be eligible for funding. In September, IHCDA awarded $100,000 in discretionary funds to two out-standing community action agencies: South Central Community Action Pro-gram (SCCAP) and Northwest Indiana Community Action (NWICA).

SCCAP submitted an application to fund a job skills development pro-gram involving the use of a hydropon-ic greenhouse as a training ground

for agricultural job skills. This greenhouse would provide individ-uals with disabilities an opportunity to re-

ceive valuable employment and life skills training. Program participants would learn to use hydroponic technol-ogy, harvest and sell produce, and how to apply for jobs in the community. SC-CAP has also partnered with Arthur & Friends, Inc., Hoosier Hills Food Bank, Stone Belt, South Central Region 8 Workforce Board, City of Bloomington and local businesses. Based on results from similar projects in other states, this project has the potential to gener-ate up to $40,000 in program income in the first year. SCCAP’s application received $50,000 in discretionary funds plus an additional $50,000 in develop-ment funds to support this initiative.

Since receiving the award, the agen-cy has hired a project director, Nicole Wooten, and is finalizing the project location so that construction can be-gin in the spring.

NWICA chose to focus on funding open space technology meetings for seniors in the City of East Chicago. Ac-cording to a local needs assessment, seniors in East Chicago had limited knowledge of the resources and ben-efits available to them. In response, NWICA will partner with City of East Chicago and AARP to host up to three one-day workshops, including a re-source fair, educational workshops, technology training and assistance, and open space technology meetings for seniors to discuss their needs. Ad-ditional partners include: Health Vi-sions Midwest, Healthy East Chicago, HealthLinc, Northtown Village Senior Apartments, A Plus Home Health Care, Meals on Wheels, and Union Benefica Mexicana. With an eye on future inno-vation, NWICA will use $25,000 of the grant funds to seed a project that will be identified during these collabora-tive community meetings. •

Community Programs Promote Innovative Community Collaboration

By Taura Edwards

Community Programs Manager, EAP/CSBG/IDA

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IHCDA’s Department of Community Programs joined forces with the Indiana Community Action Association on November 13th to highlight the accomplishments of weatherization assistance in Indiana. Known as “Energy Conservation Day,” this event was held at the home of a recent weatheriza-tion recipient and included a demonstration of var-ious weatherization activities by Ray Judy, IHCDA’s Community Programs Manager for Weatherization. Lieutenant Governor Sue Ellspermann was in atten-dance along with Jacob Sipe and Ed Gerardot, IN-CAA’s Executive Director. Additional attendees in-cluded executive directors from many of Indiana’s community action agencies, IHCDA/Community Programs Staff, INCAA’s Weatherization staff, and the homeowner’s family, friends, and neighbors.

Homeowner Kim McKenzie expressed gratitude for the work of the Community Action Agency As-sociation and IHCDA’s Weatherization Program praising the work of INCAA’s weatherization staff. Dirk Fyffe has been with INCAA for 12 years and performs weatherization and foam work, along with HVAC work with his brother, Trevor, also an INCAA employee. Another longtime INCAA em-ployee, Mike Phifer, was on hand to share his ex-pertise in energy audits, weatherization and two-part foam work.

Each year, national, state, and local partners host a Weatherization Action Day to bring attention to the impact of energy conservation efforts across the country. Featured events include a community “call to action,” where partners promote aware-ness of the weatherization assistance program and demonstrate various energy conservation ac-tivities that take place during an energy audit or weatherization visit. •

IHCDA and INCAA Celebrate Energy Conservation in Indiana

By Taura Edwards, IHCDA Community Programs Manager, EAP/CSBG/IDA

And Ed Gerardot, INCAA Executive Director

Ray Judy, Community Programs Manager, Weatherization- demonstrating weatherization activities for Lt. Governor Sue Ellspermann.

Pictured above are Mike Phifer, Trevor Fyffe, Lt. Governor Ellspermann, Kim McKenzie and Dirk Fyffe. Ms. McKenzie is the homeowner for whom energy conserving services were provid-ed. Mike, Trevor and Dirk provided the services which included furnace replacement, air sealing, sidewall insulation and crawl space foam insulation. They are employed by the Indiana Com-munity Action Association.

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14 www.ihcda.in.gov

Every success story is unique, but they all have two el-ements in common: a courageous individual who wants more for themselves and a community that is able to pro-vide a support network.

“Robert”In 2008, “Robert” was living on the streets, unemployed,

and using illegal substances. In December of that year, he entered the Regional Mental Health Center’s permanent supportive housing program and began mental health and substance abuse treatment. The next year he received Medicaid and completed substance abuse treatment.

With the help of permanent supportive housing ser-vices, Robert has received Social Security Disability Insur-ance (SSDI) and maintained his sobriety. In April 2012 he developed a goal of wanting to return to school; he had previously been in nursing school but withdrew when his life fell apart. The agency assisted with the application process for Ivy Tech Community College where he started nursing classes in September of 2012. In May of 2013, he was still in school and preparing for the nursing exam.

“Mary”In 2009, “Mary,” a recently diagnosed HIV+ woman in

her fifties, was arrested as a member of a prostitution ring. Mary had never owned her own home, was addicted to crack cocaine, and had suffered from long periods of homelessness. She was ineligible for most housing assis-tance programs due to her criminal history. Through the

Housing Opportunities for Persons with HIV/AIDS (HOP-WA) program, the AIDS Task Force assisted Mary with rent-al assistance and supportive services. Mary moved into a one-bedroom apartment, found employment and began attending counseling and treatment for her addiction and health condition. To date she has maintained her apart-ment and has completed her third year of sobriety.

“Patti”“Patti” and her children were displaced from their home

due to domestic violence. The family was residing in an emergency shelter when Patti applied for rapid re-housing assistance from the Center for Women and Families. They were able to leave the emergency shelter for their own apartment after addressing immediate safety concerns. Patti was able to maintain her employment and her chil-dren’s school attendance as a result of the rapid re-hous-ing program.

Shortly after she moved into her apartment, the Center for Women and Families received the following feedback from Patti’s new landlord: “I think the service you’re pro-viding these folks is great. It helps them get back on their feet and back to supporting themselves. I can’t imagine what Patti has been through, but you can sure see the hope coming back into her.”

“Robert,” “Mary” and “Patti” are three of the countless examples of citizens who have been supported and assist-ed through IHCDA Community Services and our communi-ty partners. •

Community Support Services Leads to Multiple Successes

By Lynn Morrow, Community Services Coordinator

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EMERGENCY SOLUTIONS GRANT (ESG)The Emergency Solutions Grant (ESG) provides funding for essential services, operations and homeless prevention activities to emergency homeless shelters, transitional housing for homeless, and day/night homeless shelters. These programs provide basic needs of shelter, food, clothing, and other necessities, and many also provide case management, referrals, rental assistance and other services to individuals and/or families who are in need of assistance.

HOUSING OPPORTUNITIES FOR PERSONS WITH AIDS/HIV (HOPWA)HOPWA is a federal rental subsidy program for low-income individuals and families whose housing opportunities are negatively affected by the financial difficulties associated with an HIV/AIDS diagnosis. This program provides long-term rental assistance; short-term emergency rent, mortgage, and utility assistance; facility-based housing assistance; housing information services; permanent housing placement assistance; and administration.

PERMANENT SUPPORTIVE HOUSING (PSH)Permanent Supportive Housing/Shelter Plus Care (S+C) provides rental and utility assistance to participants who have the highest barriers to receive and sustain housing. These persons are homeless and also have a disabling condition. While being housed, supportive services are provided to the participant. This is an integral part of sustaining housing long term.

HOME TENANT BASED RENTAL ASSISTANCE PROGRAM (HOME TBRA)HOME TBRA is a tenant-based rental assistance program that provides temporary assistance that helps individual households afford housing costs such as rent and security deposits. It is used for specific programs.

HOMELESS MANAGEMENT INFORMATION SYSTEM (HMIS)The Homeless Management Information System (HMIS) is a computerized, web-based data collection system that tracks the nature and scope of human service needs at an individual agency as well as across Indiana. HMIS is specifically designed to capture uniform client level data over time to understand the characteristics and service needs of men, women, and children.

Community Services

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It Takes a VillageVincent Village Creates Employment Partnership

with Parkview Field’s TinCaps Baseball Team

By Lynn Morrow, Community Services Coordinator

And Vincent Village Staff

Vincent Village, a homeless shelter in Fort Wayne, has cre-

ated a unique partnership as part of its Hope Opportunity

Mentoring and Employment Academy. After holding a success-

ful farm-to-fork event last year called “A Place at Our Table,”

Vincent Village used its relationship with Executive Chef, Scott

Kammerer who manages the restaurant at Parkview Field, to

launch an employment partnership to help shelter residents

gain employment.

Kammerer was integral in getting other chefs and farm-

ers in the community to donate their time and product for

this annual event and was more than willing to work with

Vincent Village Director Denise Andorfer to fill open po-

sitions in the kitchen for the TinCaps 2013 season. Six

clients were successfully employed for the season and

all have been asked to come back next year. The shel-

ter residents also were on hand at this year’s event in the

kitchen to help Kammerer and eight other restaurant chefs

in plating a twelve course meal for nearly 400 guests.

Kammerer is attributed with creating a positive and support-

ive work environment for shelter residents helping them to return to

employment after years of being unemployed or never having been em-

ployed throughout their lives. This partnership is now being duplicated with the retail giant Burlington Coat

Factory which is also employing shelter residents through a similar relationship. •

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Last month, Lieutenant Governor Sue Ellspermann, along with Indiana Office of Tourism Development (IOTD) execu-tive director Mark Newman, announced the launch of IOTD’s new tourism brand: “Honest-to-Goodness Indiana.”

Taking the lectern at the Indiana Historical Society on February 12, the Lieutenant Governor addressed tour-ism professionals, elected officials, government employees and news rep-resentatives; explaining “Everywhere you go in Indiana, the people and the experiences are genuine. Even our busiest attractions satisfy and delight visitors because here, more so than anywhere else, hospitality matters. That’s real. That’s Honest to Goodness Indiana.”

The new brand replaces “Start Your Engines,” originally introduced in April 2006, and attempts to represent tour-ism opportunities across the state, rather than just in Indianapolis.

“Honest to Goodness Indiana is re-flective of the entire state, and for the first time in many years, our consumer brand has incorporated all regions of Indiana,” Newman said.

In a news release, IOTD describes how the new brand is a result of a thir-ty-member brand development panel comprised of individuals from within the travel, tourism, and hospitality in-dustry, government leaders and rep-

resentatives of both the public and private sectors. Additionally, nearly 8,000 consumers participated in the development process through surveys and focus groups.

The new brand launch could not come at a better time, as recent eco-nomic data illustrates the signifi-cance of tourism in Indiana’s growing economy. According to a December 2013 report from the Department of Workforce Development, the travel, tourism, and hospitality industry is In-diana’s sixth largest industry (exclud-ing government), employing nearly 140,000 Hoosiers and contributing roughly $10 billion to Indiana’s econ-omy annually.

“The economic impact of the indus-try is remarkable and, with this new state effort, it can expand even more,” Ellspermann said. “The growing tour-ism momentum in Indiana makes now the best time to launch a new brand. Continuing the collaboration between the Office of Tourism Development and our industry partners, we can achieve great things in this important industry.”

Newman added, “We are at a unique time where we have an opportunity to create unprecedented momentum for our state with the bicentennial ap-proaching in 2016.”

The new brand will be promoted through ad placements in ten region-al and national magazines that target the travel and lifestyle markets, in-cluding Midwest Living, Food Network Magazine, and Cooking Light. The ads employ a story-telling platform to highlight Indiana’s tourist destinations, attractions, and cultural heritage.

Outdoor billboards, radio ads, and television spots will be initially de-ployed in Indianapolis, the state’s pop-ulation center. In addition, advertising will target the St. Louis area, chosen for its close proximity, affordable ad-vertising prices, overnight visitors, and the fact that it has not been the prima-ry focus of previous tourism outreach. Additional markets will be integrated into the overall tourism campaign as resources allow.

The development of a new brand is an ideal opportunity for Indiana to tell the state’s story, create a unified con-sumer message, and honor its unique history while also looking toward the future. •

New Indiana Tourism Brand Designed to Represent Entire State—Boost Growing Tourist Industry

By Evan R. Shearin, Community Services Analyst, NAP/HOPWA

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18 www.ihcda.in.gov

The Indiana General Assembly recently finished the 2014 “short-session” on March 14th. Despite the short-ened time-frame, 882 bills were introduced dealing with issues ranging from community development and land banks to foreclosure procedures.

With the legislature adjourned and the warm weath-er ahead, it’s a good idea to consider connecting with elected officials while they’re out and about in their home districts.

Reach Out—Groundbreaking Ceremonies/Ribbon Cuttings

One of the best ways for legislators to better under-stand the value and the positive community and eco-nomic impact associated with the Rental Housing Tax Credits (RHTC) and other IHCDA programming is through personal invitations to events such as groundbreaking ceremonies or ribbon cuttings. If you have an upcoming event, please let IHCDA know and we will assist you with making arrangements with elected officials.

Tell Your Story—Statewide Economic Impact

Over the last several months, IHCDA has worked with Indiana University’s Public Policy Institute to as-sess the total return on invest from the work our agen-cy has accomplished since 2005. IHCDA has invested

Inviting Officials to Events

By Zachary Rice, Legislative Affairs and Policy Director

IHCDA Events Calendar:

http://www.in.gov/ihcda/2356.htm

nearly $5 billion throughout Indiana which in turn has lev-eraged funds to total almost $9.5 billion and created more than 30,000 jobs. See the county-by-county breakdown on the opposite page. Please contact IHCDA staff if you would like the electronic document. It is a great handout to present to legislators because, in addition to the economic impact, the handout contains opportunities through IHCDA, which includes information regarding community development, home ownership, foreclosure prevention, housing needs and small business development.

If you have any questions, contact Zachary Rice, Leg-islative Affairs and Policy Director, at 317-232-0624 or

zrice@ihcda.in.gov. •

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Statewide Economic Impact Return on Investment

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We Asked and You Answered

By Mark Wuellner, Deputy Executive Director, General Counsel & Chief of Staff

One of Jake Sipe’s first actions as Executive Director was to implement an annual customer service survey of IHC-DA’s partners. The 2012 survey provided IHCDA with the baseline results we needed to begin a thorough assess-ment of customer satisfaction. We heard that our partners found IHCDA staff pleasant and courteous, and felt com-fortable interacting with them. The agency scored lower on keeping partners abreast of policy changes and mak-ing sure those policies were clear and easy to understand. Our primary goal with the initial survey was to establish a baseline for performance, and work toward improving all areas in 2013.

Our 2013 results demonstrated that IHCDA was gen-erally successful in maintaining or improving perfor-mance, with the exception of a few key areas. On the positive side, we made our largest improvement in what was one of our weakest areas in 2012—keeping partners informed about change. While we know we have work to do in this area, we are proud of the gains we made in one year. For 2014, we are working department by de-partment to identify more timely and user-friendly meth-ods of communicating change to you. If there’s some-thing you would like to see us try, we’d love to hear your input—simply email your thoughts and ideas to feedback@ihcda.in.gov.

IHCDA also saw improvements in the agency’s responsiveness to your needs, a category where we already received high marks. We continue to look for new ways

to engage current and new staff in a culture of customer service, and would like to see this number increase further in 2014.

Unfortunately, we saw some slippage in other areas in 2013. Notably, our website received lower marks. While some of this can be attributed to the natural hiccups asso-

ciated with splitting the website into a partner site and a consumer site, we recognize that improvements are need-ed. Our website should be easy to navigate, and during each visit you need to be able to find accurate informa-tion quickly. With these goals in mind, staff will engage our partners for feedback and work with the State’s Infor-mation Technology Department to make improvements to the sites.

We were also disappointed and a little sur-prised to see a drop in your perception that IH-CDA contributes to a positive environment for your organization’s activities. While 2013 was

a year of much change—from a new state administration, to federal budget challenges, to a new IHCDA executive staff, among others—we had thought that the agency han-dled these changes in a way that protected organizations downstream from feeling the brunt of transition. For exam-ple, many organizations around the country were forced to make deep cuts to the Section 8 rolls as a result of seques-tration. In Indiana, through forward-thinking policymaking, and a commitment to the Hoosiers we serve, no Section 8 participant lost their voucher. We know actions like these are not always visible, but want our stakeholders to know that we always consider your activities and goals when im-plementing policy. We know that the agency cannot ful-fill our mission and priorities unless you are free to fulfill yours. If you marked us down in this area, we’d truly appre-ciate your feedback on ways we can improve.

As a whole, departments will review the customer service surveys and use this data to develop agency goals for 2014. We look forward to your feedback throughout the

year and will continue striving to provide you with the

best customer service the State of Indiana has to offer. •

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www.in.gov/myihcda 21

Community Investment Fund of Indiana Inc. finances projects to build vibrant communities and resilient families. We provide capital, make connections to the same, and facilitate access to program services for transformative community reinvestment.

A Statewide Financial Institution focusing on providing financing for existing businesses planning for growth, for community facilities and for multi-family housing development. Apply today for loans up to $250,000.

Visit www.capitalizingIndiana.org Email: PhilBlack@CapitalizingIndiana.org or Call (317) 234-7573 for more information

Capitalizing Better Places. Brighter Futures.

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22 www.ihcda.in.gov

Contact Us

EXECUTIVEJacob SipeExecutive Director Mark WuellnerDeputy Executive Director, General Counsel & Chief of Staff Blake BlanchChief Financial Officer & Director of Finance Kevin StageChief Operating Officer Matt RayburnChief Real Estate Development Officer Donna Billiard WrightChief Community Programs Officer

HUMAN RESOURCESKatie DaileyHuman Resources Director

MARKETING & COMMUNICATIONSEmily DuncanInterim Marketing & Communications Director Brian PhilpsOutreach & Communications Projects Manager Elizabeth PatelConstituent Liaison & Communications Specialist Jodi SwinfordReceptionist

LEGISLATION & POLICYZachary RiceLegislative Affairs & Policy Director

RESEARCH & INNOVATIONJoe PalusResearch & Innovation Director Rodney StockmentPermanent Supportive Housing & Data Analyst Rebecca NanneryResearch Analyst

OPERATIONSSamantha HigdonDirector of Financial Operations Dolores ScisneyLoan Servicer Shonda BannerClaims Specialist Samantha AlexanderClaims Specialist Becky RichardsonSenior Reporting Systems & Budgeting Specialist Dana WilliamsReporting Systems & Budgeting Specialist

ACCOUNTINGVinya DunbarDirector of Accounting Steve HanesAccounting Manager Steve RyanAssistant Account Manager Chris LindsayProgram Accountant

FINANCEIke LevyController Omid RanjbarProgram Accounting Manager Scott WrightProgram Accountant David WisemanProgram Accountant David StricklandProgram Accountant Kelly RitterAccounting Associate

REAL ESTATE DEPARTMENT

PRODUCTION Alan RakowskiTax Credit Manager Brian MadisonNSP Manager Carmen LethigReal Estate Production Manager Megan ColerNE & Marion County Real Estate Production Analyst Jonathan EhlkeNW Real Estate Production Analyst Jeff HasserSW Real Estate Production Analyst Talisha BradleySE Real Estate Production Analyst Gretchen FisherReal Estate Department Coordinator

DESIGN AND CONSTRUCTION REVIEWAdrienne SchmetzerDesign and Construction Review Manager David PughDesign & Construction Review Analyst Doug NewportDesign & Construction Review Analyst

COMPLIANCE Devyn SmithCompliance Manager, Federal Programs Jeffrey IvoryCompliance Manager, RHTC Peter NelsonCompliance Auditor, RHTC George McMannisCompliance Auditor, RHTC Ryan SplichalCompliance Auditor, RHTC Xiaofei XueSystems & Data Specialist UnderwritingDarin EdwardsUnderwriting & Closing Manager Matt HarrisReal Estate Investment Underwriter Jack PowellClosing Agent

For general feedback to IHCDA, feel free to email feedback@ihcda.in.gov.

t h e m a g a z i n e

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www.in.gov/myihcda 23

INFORMATION TECHNOLOGYJayson ConleyDirector of Information Technology Mike DonaldsonSystems Analyst Carly ColomberoSenior Business Analyst Felicia WilliamsScanner Alexandria DonaldsonScanner

COMMUNITY PROGRAMS

WEATHERIZATION Ray JudyCommunity Programs Manager, Weatherization Steve OsborneCommunity Programs Monitor, Weatherization Pamela EmeryCommunity Programs Analyst, Weatherization

EAP/CSBG/IDATaura EdwardsCommunity Programs Manager, EAP/CSBG/IDA Lynell WestbrookCommunity Programs Monitor, EAP/CDBG/IDA Lindsay O’BrienCommunity Programs Specialist, EAP/CSBG/IDA

COMMUNITY SERVICESLori DimickDirector of Community Services Angelica HassEmergency Solutions Grant Program Analyst Evan ShearinCommunity Services Analyst, NAP/HOPWA Lynn MorrowCommunity Services CoordinatorJill RobertsonHMIS ManagerTamela RoystonDirector of Housing Choice Operations Cindy GraySection 8 Quality Assurance Specialist Francine WilliamsSection 8 Representative Robin LovelaceSection 8 Representative Julie StephensonSection 8 Financial Monitor

HOMEOWNERSHIP OPPORTUNITIESKim HarrisHomeownership Director Lee McClendonHomeownership Assistant Director Liann FisherTax Compliance Underwriter Marianne FrapsTax Compliance Underwriter

Sara HawkTax Compliance Underwriter Tom PearsonTax Compliance Underwriter Marquet SmithSystem Specialist Jason CaneHomeownership Specialist Linda SimonScanner Jonathan BoltzScanner

LEGALCarmen FilesDeputy General Counsel David StewartCompliance Attorney Sondra CraigParalegal/Executive Assistant Asset Preservation/Indiana Foreclosure Prevention Network Mark NeylandDirector of Asset Preservation Rayanna BinderProgram Director, Hardest Hit Fund Blight Elimination Brandee AllenOperations Manager, Hardest Hit Fund Tracey GoldenField Manager, Hardest Hit Fund Dawn CookUnderwriter, Hardest Hit Fund Tracy PattersonUnderwriter, Hardest Hit Fund Lori EdwardsUnderwriter, Hardest Hit Fund Adam DuzanPost Closing Analyst, Hardest Hit Fund Brandie KingPost Closing Analyst, Hardest Hit Fund Jason AndersonPost Closing Analyst, Hardest Hit Fund Carla BruceCompliance Analyst, Hardest Hit Fund Megan HawkIFPN/HHF Claims Administrator/Coordinator Paula HopkinsIFPN/HHF Constituent Services Representative Julie SullivanHELPS Ben FoxServicer Liaison Cathy MorrisCloser, Hardest Hit Fund Chad DickersonLegal Counsel, Hardest Hit Fund

Contact Ust h e m a g a z i n e

https://www.facebook.com/pages/IHCDA-Homeownership-Opportunities/612017518811963http://www.in.gov/myihcda/http://www.in.gov/ihcda/files/Next_Home_11_12.mp4mailto:jconley%40ihcda.in.gov?subject=mailto:mdonaldson%40ihcda.in.gov?subject=mailto:ccolombero%40ihcda.in.gov?subject=mailto:fwilliams1%40ihcda.in.gov?subject=mailto:adonaldson%40ihcda.in.gov?subject=mailto:rjudy%40ihcda.in.gov?subject=mailto:sosborne%40ihcda.in.gov?subject=mailto:pemery%40ihcda.in.gov?subject=mailto:taedwards%40ihcda.in.gov?subject=mailto:lwestbrook%40ihcda.in.gov?subject=mailto:lobrien%40ihcda.in.gov?subject=mailto:ldimick%40ihcda.in.gov?subject=mailto:Ahass%40ihcda.in.gov?subject=mailto:eshearin%40ihcda.in.gov?subject=mailto:LyMorrow%40ihcda.in.gov?subject=mailto:jirobertson%40ihcda.in.gov?subject=mailto:TRoyston%40ihcda.in.gov?subject=mailto:cgray%40ihcda.in.gov?subject=mailto:FWilliams%40ihcda.in.gov?subject=mailto:RLovelace%40ihcda.in.gov?subject=mailto:JStephenson%40ihcda.in.gov?subject=mailto:KiHarris%40ihcda.in.gov?subject=mailto:lmcclendon%40ihcda.in.gov?subject=mailto:lfisher%40ihcda.in.gov?subject=mailto:mfraps%40ihcda.in.gov?subject=mailto:SHawk%40ihcda.in.gov?subject=mailto:tpearson1%40ihcda.in.gov?subject=mailto:msmith%40ihcda.in.gov?subject=mailto:jcane%40ihcda.in.gov?subject=mailto:lsimon%40ihcda.in.gov?subject=mailto:jboltz%40ihcda.in.gov?subject=mailto:cfiles%40ihcda.in.gov?subject=mailto:dstewart2%40ihcda.in.gov?subject=mailto:swebercraig%40ihcda.in.gov?subject=mailto:MNeyland%40ihcda.in.gov?subject=mailto:rbinder%40ihcda.in.gov?subject=mailto:BrAllen%40ihcda.in.gov?subject=mailto:tgolden%40ihcda.in.gov?subject=mailto:dacook%40ihcda.in.gov?subject=mailto:TrPatterson%40ihcda.in.gov?subject=mailto:ledwards1%40ihcda.in.gov?subject=mailto:aduzan%40ihcda.in.gov?subject=mailto:brking%40ihcda.in.gov?subject=mailto:janderson2%40ihcda.in.gov?subject=mailto:cbruce%40ihcda.in.gov?subject=mailto:MeHawk%40ihcda.in.gov?subject=mailto:phopkins%40ihcda.in.gov?subject=mailto:jsullivan2%40ihcda.in.gov?subject=mailto:bfox3%40ihcda.in.gov?subject=mailto:cmorris%40ihcda.in.gov?subject=mailto:dickerson%40morsebickel.com?subject=http://www.in.gov/ihcda/2402.htm