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CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Wichita AreaInformation Technology
Occupations and Training Needs
2006 Wichita Area Economic Outlook Team Community Service Research Project
Center for Economic Development and Business ResearchW. Frank Barton School of Business
Wichita State UniversityAugust 2006
Presented at 1st Annual Wichita Area IT Conference
October 31, 2006
Anne Gallagher, senior research associateDebra Franklin, regional labor force analyst
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Wichita AreaInformation Technology
Occupations and Training Needs
Full report is available on line:www.wichita.edu/cedbr
Special Reports
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Partners
Workforce Alliance
GWEDC
Wichita Metro Chamber of Commerce
Wichita Independent Business Association
Kansas Institute for Technical Excellence
Regional Economic Area Partnership
SC Technical Education and Training Authority
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Project Goals
Input from major local employers•Current IT skills in-house
•Future IT skill needs
Business training needs & demand
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Commitment from WAOT to participate40 members Public and private sector
Area employersMailed to 75 largest employersArticle in Wichita Eagle
Respondent Pool
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
59 companiesPrivatePublicAll sizes
Industries3 of 4 aircraft manufacturersWSU & school districtsHealth care providers
Responses
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Table 1: Number of IT Employees by Industry: Survey Responses versus 2000 Census[1]
0
25
50
75
2000 CensusManufacturing Government or militaryPublicly funded education Health careFinancial services and real estate Other servicesProfessional and business services Leisure, hospitality, restaurantsUtilities Retail tradeWholesale trade Construction
0
25
50
75
Survey
[1] U.S. Census Civilian Labor Force Detailed Occupational Categories by Industry – Sedgwick County
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q2: Type of Company (59 responses)
Manufacturing, 13
Utilities, 1
Other services, 4
Utilities, 1
Health care, 3Publicly funded
education, 8
Retail trade, 3
Wholesale trade, 2
Government or military, 9
Leisure, hospitality,
restaurants, 3
Financial services and real estate, 4
Professional and business
services, 6
Construction, 3
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q3: Total number of employees in the company's south central Kansas facilities:
6 6 53
14
57 8
5
0
25
Total Number of Employees
Co
mp
an
ies
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q4: Number of IT employees in your company's south central Kansas facilities:
• The 59 respondents reported a total of 1,924 IT employees.
• The majority of IT employees (60 percent) work in manufacturing (largely but not exclusively in aviation manufacturing).
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q4: Number of IT employees in your company's south central Kansas facilities:
41
83 5
2
0
25
50
0 to 9 10 to 49 50 to 99 100 to 249 250+
IT Employees
Fa
cili
tie
s
Over 100 IT employees
Less than 100 IT employees
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Questions 5 through 17 asked:
• Number of currently filled positions
• Number of currently open positions
• Approximate number of planned, future positions, during the next 12 months
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q5-17 IT Occupational GroupPositions, Openings, Planned Positions
IT Security
Production Support
W W W
Data Mgmt
Network Op
Client Tech
Systems Programming
Other
IT Leadership
Customer Support
Applications Dev.
Telecommunications
Electronic Commerce
0 100 200 300 400 500 600
Current Positions
Current Openings
Planned Postions next 12 months
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q18: Area of recruitment of IT professionals
Number of ResponsesLess than
10%10 to24%
25 to49%
50% ormore
TotalResponses
Kansas 12 0 3 36 51
Plains Region excluding Kansas 33 3 1 2 39
New England Region 34 1 0 0 35
Mideast Region 35 0 0 0 35
Southeast Region 34 0 0 0 34
Southwest Region 33 1 0 0 34
Rocky Mountain Region 32 1 0 0 33
Far West Region 32 2 0 0 34
Outside of the United States 33 1 0 0 34
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q19: Does your company outsource any of its IT needs? (Outsourcing includes IT support provided through your corporate facilities located outside of south central Kansas.)
30.5
69.5
0
25
50
75
perc
ent
No Yes
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q20: If your company outsources its IT work, please indicate your level of agreement with the following statements (asked only of those firms responding “yes” to question 19):
Percent of ResponsesDisagree or
strongly disagreeAgree or
strongly agree
Our company does not have enough IT work to justify an in-house position 66.7% 33.3%
Outsourcing is more cost effective 33.3% 66.7%Our corporate office provides our IT support 51.3% 48.6%There is a lack of skilled IT people available
to hire 64.1% 35.9%
Other reasons 26.3% 73.7%
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q21: Need for IT skills:
Top Responses 1. Operating systems 2. Internet skills 3. Information security 4. Networking skills 5. Database management skills 6. Office / e-mail / groupware 7. System software and support 8. Internetworking skills
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
“Vendor Name” Certifications/Skills
• Cisco• Oracle• Microsoft• Novell
• SAP • SUN• Comp TIA• IBM
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q22a-30a: Need for “Vendor name” certification/skills?
0
25
50
75
100
Pe
rce
nt
Firms with 100 or More IT Employees
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q22a-30a: Need for “Vendor name” certification/skills?
0
25
50
75
100
Pe
rce
nt
Firms with 100 or Less IT Employees
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q22a-30a: Need for “vendor name” certification/skills?
74.5
27.515.7
3.9 5.9
19.6 15.76
0
25
50
75
100
Pe
rce
ntFirms with
100 or Less IT Employees(52 companies)
85.7 85.7 85.7
71.4
42.9 42.9
28.6
14.3
0
25
50
75
100
Pe
rce
ntFirms with
100 or More IT Employees(7 companies)
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Vendor CertificationOverall Need
1. Microsoft MCSAs 9. Microsoft MCSD
2. Microsoft MCSEs 10. Microsoft MCPD
3. Microsoft MCDSTs 11. Microsoft MCTs
4. Microsoft MCDBAs 12. CISCO Associate CCNA
5. Microsoft Office Specialists 13. Oracle Database 10g
6. Microsoft MCTS 14. CISCO Specialist Security and VPN
7. Microsoft MCITP 15. Oracle Application Server 10g
8. Microsoft MCADs 16. CISCO Specialist Wireless
Appendix A
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Vendor Certification100+ IT Employees
1. Oracle Database 10g 9. Oracle Application Server 10g
2. Microsoft MCDBAs 10. SAP Solution Consultant
3. Microsoft MCSEs 11. CISCO Associate CCNA
4. Microsoft MCSAs 12. Microsoft MCADs
5. Oracle 9i Database 13. SAP Technology Consultant
6. Microsoft MCDSTs 14. CISCO Professional CCVP
7. Oracle PL/SQL & Forms Developer 15. CISCO Specialist Wireless
8. SAP Development Consultant 16. Oracle Application Server 9i
Appendix B
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Vendor CertificationLess than 100 IT Employees
1. Microsoft MCSAs 9. Microsoft MCSD
2. Microsoft MCSEs 10. Microsoft MCPD
3. Microsoft MCDSTs 11. Microsoft MCTs
4. Microsoft MCDBAs 12. CISCO Specialist Security and VPN
5. Microsoft Office Specialists 13. CISCO Associate CCNA
6. Microsoft MCTS 14. Microsoft Certified Architect Program
7. Microsoft MCITP 15. Microsoft MCLC
8. Microsoft MCADs 16. CISCO Specialist Wireless
Appendix C
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q31a: Encounter IT training requirements that cannot be met in south central Kansas?
70.7
29.3
0
25
50
75
Pe
rce
nt
No Yes
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q31b: Please list the type of training not available in south central Kansas
• CISCO, 6
• Oracle, 6
• SAP, 4
• ERP, 2
• GIS, 2
• IBM, 2
• Lotus Notes, 2
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q32: Please choose the option that best reflects your opinion of the following statements:
Wichita has a larger pool of IT professionals available than most cities of similar size
Wichita’s educational institutions do a good job of preparing students for IT professions
Wichita is a high-tech city
Growth in IT is a significant economic development opportunity
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q32a: Wichita has a larger pool of IT professionals available than most cities of similar size.
69.4
30.6
0
25
50
75
Pe
rce
nt
Strongly Disagree/DisagreeStrongly Agree/Agree
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q32b: Wichita’s educational institutions do a good job of preparing students for IT professions.
30
70
0
25
50
75
Pe
rce
nt
Strongly Disagree/DisagreeStrongly Agree/Agree
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q32c: Wichita is a high-tech city.
9.3
90.7
0
25
50
75
100
Pe
rce
nt
Strongly Disagree/DisagreeStrongly Agree/Agree
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Q32d: Growth in IT is a significant economic development opportunity.
13
87
0
25
50
75
100
Pe
rce
nt
Strongly Disagree/DisagreeStrongly Agree/Agree
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Implications
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Industry Trends Q21: Need for IT skills:
2006 Rank Top Responses 2002 Rank
1 Operating systems
2 Internet skills
3 Information security
4 Networking skills
5 Database management skills
6 Office / e-mail / groupware
7 System software and support
8 Internetworking skills
9 LAN administration
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Industry Trends Q21: Need for IT skills:
2006 Rank Top Responses 2002 Rank
1 Operating systems 1
2 Internet skills 5
3 Information security 7
4 Networking skills 2
5 Database management skills 8
6 Office / e-mail / groupware 4
7 System software and support 6
8 Internetworking skills
9 LAN administration 3
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Professional CredentialsVendor Certifications (top 30)
Overall 100+ Less than 100
Microsoft – 13 Oracle – 5 Microsoft – 13
CISCO – 9 Microsoft – 11 CISCO – 8
Oracle – 5 SAP – 4 IBM – 4
Comp TIA -2 CISCO – 9 Oracle – 2
IBM – 1 Comp TIA – 1 Comp TIA – 3
Appendix A-C
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Professional Development Needs
Q31b: Please list the type of training not available in south central Kansas
• CISCO, 6• Oracle, 6• SAP, 4• Lotus Notes, 2
• ERP, 2• GIS, 2• IBM, 2
CEDBRCenter for Economic Developmentand Business Research
WICHITA STATE UNIVERSITYW. Frank Barton School of Business
Wichita AreaInformation Technology
Occupations and Training Needs
Full report is available on line:www.wichita.edu/cedbr
Special Reports
Center for Economic Development and Business ResearchW. Frank Barton School of Business
Wichita State UniversityAugust 2006