Cecilia Lawrence

Objective To obtain a position at a successful and reputable organization where I can apply my extensive customer service, organizational and leadership experience and make an impact at my next opportunity.

Core Skills Organization| Time Management| Leadership| Communication| Trainable| Detail Oriented| Risk Recognition| Loss Prevention| Administration

Professional ExperienceBank of New England| Andover MA March 2016- PresentHead Teller• Assist in onboarding process of new employees• Perform employee reviews• Provide coaching to new employees• Supervise daily teller line operations and teller line associates• Train new teller line associates • Verify and correct daily cash intake log• Vault cash handling with 100% balancing accuracy• Preform opening and closing financial center duties • Lead financial center meetings on recent performance changes• Operating Premier Teller and Navigator 701-703• Verify and log monetary instruments in FISERV system using FCRM• Verify account updates and changes using Director • Monitor vault cash levels and place shipment requests using FRBSERVICES.ORG

Bank of America| Haverhill MA July 2014 - March 2016Lead Teller• Maintain organization of teller line operations• Train new teller line associates • Create opportunities for client growth with company• Operate remote capture for scanning daily teller work• Cash handling with 100% balancing accuracy• Preform opening and closing financial center duties • Maintain order at the teller line• Preform daily, weekly, and quarterly audits on teller operations materials• Preform audits on financial center marketing material• Present changes in operational standards and procedures• Operating Merlin Teller and Interact systems• Monitor vault cash levels and place shipment requests

Home Stead Senior Care| Virginia Beach, VA Feb 2014 - May 2014Personal Assistant • Balanced client’s checkbook• Assisted client with home organization• Answered and placed calls on behalf of client

United States Navy| USS Dwight D. Eisenhower May 2010 - Jan 2014Nuclear Electronics Technician Third Class• Operated and performed maintenance on nuclear reactors, emergency diesel generators, and damage control (DC) equipment• Created and managed program to inventory all DC equipment in more than 250 ship spaces• Directed 5 space overhauls, managing teams of 5Education

**Naval Nuclear Prototype Training| Goose Creek, SC| Oct 2011 – April 2012**Naval Nuclear Power School (Enlisted)| Goose Creek, SC| GPA: 3.33 of 4.0 Mar 2011 – Aug 2011**Naval Nuclear Field “A” School| Goose Creek, SC| GPA: 3.52 of 4.0 July 2010 – Jan 2011Navy Recruit Training| Great Lakes, IL| May 2010 – July 2010New Market High School| New Market, NH| GPA: 3.58 of 4.0 May 2009

Volunteer ExperiencePets for Vets| Ventura Country, CA June 2014 - May 2015• Assisted with social media outreach • Attended outreach events to educate the public about the program

**The naval nuclear “pipeline” is comprised of three separate schools: Naval Nuclear Field “A” School, Naval Nuclear Power School, and Naval Nuclear Prototype Training. Admiral Rickover developed the “pipeline” in collaboration with Oak Ridge School of Reactor Technology and the Massachusetts Institute of Technology (MIT).