CEC24 Presenting with Passion - Guide...CUTTING EDGE COMMUNICATION COMEDY SERIES...

CUTTING EDGE COMMUNICATION COMEDY SER IES COPYRIGHT WARNING: It is illegal to transmit or copy the DVD or streamed video, or print/use this workbook

without buying a DVD or an online streaming view or license. © SEVEN DIMENSIONS www.7d-‐tv.com

2

24 . PRESENTING WITH PASSION 9 minutes

Synopsis Carol is taking the team through a training session on overcoming fear and changing their presentations from BLAND to GRAND. Carol takes the opportunity to tell Serena she is being long winded, the L in BLAND. Carol invites each team member to do a presentation on a ‘surprise’ item, then explains in a very direct way how each has demonstrated aspects of BLAND: Alex is Avoiding engagement with no eye contact; Sam with stiff Neutral body language; Casey who Disregards the cues of her audience, and finally Michael who is Boring, presenting in a monotone with no enthusiasm. Carol asks Steve to make a short enthusiastic presentation showing how you can change from BLAND to GRAND in a few easy steps and demonstrating the importance of body language.

Key Learning Points

MAKE A POSITIVE IMPACT

• Don’t speak with Boring tone INSTEAD: Use Genuine tone

• Don’t be Long winded INSTEAD: Deliver Right amount

• Don’t Avoid engagement INSTEAD: Ask questions

• Don’t show Neutral body language INSTEAD: Use Natural body language

• Don’t Disregard audience cues INSTEAD: Divert as needed



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PRESENTING WITH PASSION Discussion Questions 1. Discuss why presenting can create fear and anxiety.

2. How did Steve define fear to make it a useful tool? False

Expectations Appearing Real

3. Identify the negative aspects of each short presentation and why

they were BLAND.

4. Describe your experiences of recent poor presentations?

5. Describe your experiences of recent good presentations?

6. Discuss how Steve demonstrated each aspect of a GRAND

presentation.

7. What are the most important factors in presenting with impact?

8. How useful was this program? Will you do anything differently

now in your presentations?

9. Discuss this quote at the start of the program:

Making a boring presentation is stressful Inspiring others with your words is fun

Eve Ash Psychologist



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ACTIVITY 1: LOOKING AT THE BLAND Find a short presentation online, or discuss a recent speaker or well-‐known public figure that you consider might be BLAND. Rate each aspect of BLAND they demonstrate and add comments.

IDENTIFYING BLAND IN EACH

PRESENTATION

RATING

1 -‐ 5

COMMENTS

1. Boring

2. Long winded

3. Avoids Engagement

4. Neutral Body Language

5. Disregards audience cues

TOTAL (max 25)

OVERALL IMPRESSION



5

ACTIVITY 2: HOW TO BE GRAND Watch a short clip of a motivational speaker or discuss a recent inspirational speaker or public figure. Rate each aspect they demonstrate of being GRAND and note why you think they are GRAND.

IDENTIFYING GRAND IN

EACH PRESENTATION

RATING

1 -‐ 5

COMMENTS

1. Genuine

2. Right Amount

3. Asking questions

4. Natural Body Language

5. Diverting as needed

TOTAL (max 25)

OVERALL IMPRESSION



6

ACTIVITY 3: PERSONAL DEVELOPMENT ACTIVITY In small groups each make a presentation on a short work topic for 3-‐5 minutes. Analyze your colleagues and your own performances according to THE KEY MESSAGES AT THE END OF THE PROGRAM. For each item write how you might improve your own performance. PRESENTING WITH PASSION

• Don’t speak with a Boring tone. INSTEAD: Use a Genuine tone.

• Don’t be Long winded. INSTEAD: Use the Right amount.

• Don’t Avoid engagement. INSTEAD: Ask questions.

• Don’t show Neutral body language. INSTEAD: Use Natural body language.

• Don’t Disregard audience cues. INSTEAD: Divert as necessary.

1. Creating Positive Impressions 6 minutes CEC01 | ISBN: 978-1-921910-01-2 Carol and her team are rude, vague and miss opportunities to impress.

• Make everyone welcome • Demonstrate expertise • Always be professional • Build ongoing relationships

2. Developing Successful Mindsets

7 minutes CEC02 | ISBN: 978-1-921910-02-9 Steve’s negativity is now contagious. Wishing, whining and wasting time must change.

• Focus on strengths • Show persistence • Build confidence by learning • Work effectively to save time

3. Giving Hygiene Feedback9 minutes CEC03 | ISBN: 978-1-921910-03-6 It’s wrong to be nasty, make jokes or leave unsubtle gifts for feedback.

• Use a personal approach • Be direct • Be sensitive with words • Explain you care

4. Surviving Team Conflicts6 minutes CEC04 | ISBN: 978-1-921910-04-3 Carol communicates openly to resolve aggression and lack of assertiveness in her team.

• Discuss and resolve issues • Speak assertively • Communicate with care • Make others feel special

5. Overcoming Disempowerment7 minutes CEC05 | ISBN: 978-1-921910-05-0 Michael is upset about Carol’s bullying, and Marcus tries to inspire her to lead.

• Acknowledge effort • Be constructive and supportive • Accentuate the strengths • Set realistic goals

6. Embracing New Ideas7 minutes CEC06 | ISBN: 978-1-921910-06-7 Marcus encourages the group to share new ideas but nobody likes his idea:

• Be open to everyone • Compliment and share • Listen and discuss • Voice ideas so they grow

7. Accepting Change5 minutes CEC07 | ISBN: 978-1-921910-07-4 Everyone is frustrated and resisting change. Steve helps them progress.

• Limit the venting • Consider advantages • Explore options • Enjoy moving forward

Laugh and communicate effectively

CUTTING EDGE COMMUNICATION

COMEDY SERIES

SET OF 36 DVDs SUPPORT MATERIALEach DVD includes extras on the disk:PPT slides and a PDF leader’s guide with activity sheets, skill building strategies, discussion questions and key learning points.

STOCKCODE: CEC36SET

ISBN: 978-1-921910-41-8

Streaming options available

COMMUNICATIONCOMEDY SERIES

CUTTING EDGE

Distributed by SEVEN DIMENSIONS PTY LTDwww.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: [email protected]

Set of 36 new DVDsA powerful series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone.

Created by psychologist Eve Ash and comedienne Erin Brown, and featuring a talented group of comedy performers.

LEADER’S GUIDE PDF ON EACH DISC

8. Surviving Stress and Burnout8 minutes CEC08 | ISBN: 978-1-921910-08-1 Overload causes anxiety, so Marcus offers a way for everyone to reduce stress, but it backfires.

• Discuss your concerns constructively • Talk to a friend or professional • Care about people around you • Ask for help when overwhelmed.

9. Breaking Bullying8 minutes CEC09 | ISBN: 978-1-921910-09-8 Bullying is harmful so Marcus offers a radical bullying prevention training session.

• Make prevention training a priority • Clarify what constitutes bullying • Ensure everyone feels safe • Make sure all bullying is stopped

10. Handling Tricky Appraisals9 minutes CEC10 | ISBN: 978-1-921910-10-4 Carol rates herself high but her performance appraisal is full of conflict and surprise.

• Prepare the person for what to expect • Discuss specific ways to improve • Reward achievements as agreed • Remain calm and focus on goals

11. Understanding Accountability 6 minutes CEC11 | ISBN: 978-1-921910-11-1 Lack of accountability is a problem, so Carol wants instant commitment or else.

• Share examples to make it clear • Agree what is expected of everyone • Share pride in being accountable • Review and reward achievements

12. Creating a No-Blame Culture7 minutes CEC12 | ISBN: 978-1-921910-12-8 Everyone is blamed when Carol’s social responsibility strategy goes horribly wrong.

• Be brave and openly share mistakes • Assess impact and reinforce positives • Discuss best actions to fix problems • See opportunities to learn and innovate

13. Ensuring a Respectful Workplace8 minutes CEC13 | ISBN: 978-1-921910-13-5 Insensitive racist remarks and talking behind people’s backs cause hurt all round.

• Think before you speak • Always maintain respect • Give professional feedback directly • Get back on your horse

14. De-Cluttering the Office8 minutes CEC14 | ISBN: 978-1-921910-14-2 The office is a mess so Carol introduces new rules to ensure a safe clean workplace.

• Look around and see the visual impact • Explain safety and security concerns • Set consistent standards for tidiness • Take pride in celebrating clean areas

15. Giving Managers Feedback8 minutes CEC15 | ISBN: 978-1-921910-15-9

Managers need feedback to improve but they don’t always like what they hear.

• Offer suggestions for positive change • Give positive and constructive feedback • Provide specific factual examples • Explain concerns and agree on actions

16. Staying Motivated at Work8 minutes CEC16 | ISBN: 978-1-921910-16-6 Some people feel flat and don’t realize what motivates them to improve.

• Find ways to motivate your team • Show interest in people and ideas • Give and receive feedback to improve • Uncover what inspires you to do well

Comedy at work is motivating!

2Distributed by SEVEN DIMENSIONS PTY LTDwww.7d-tv.com P: +61 3 9686 9677 F: +61 3 9686 7577 E: [email protected]

© SEVEN DIMENSIONS LEADER’S NOTES PDF on each DVD with discussion questions, activities, handouts and PPT slides.

SET OF 36 DVDsSTOCKCODE: CEC36SETISBN: 978-1-921910-41-8




CUTTING EDGE


CUTTING EDGE

Set of 36 New DVDs Training with these short, sharp comedy programs of 7-9 minutes will be like offering staff time to watch a favorite TV show! Each hilarious program is designed by psychologist Eve Ash to deliver key points on hot topics every workplace must consider. Imagine having learners ask for more!

English at Work These Cutting Edge Communication comedy titles can be used in conjunction with the Cutting Edge English at Work Series (next page) for teaching English at work and ESL classes.

Marcus promotes Carlos, the Mexican cleaner to receptionist, and brings in Tammy from China, after finding her on Facebook. Everyone is shocked because they have such poor English. Tammy and Carlos must learn English or lose their jobs.

17. Appreciating Diversity9 minutes CEC17 | ISBN: 978-1-921910-20-3 Marcus hires two non-English speakers, to develop diversity at work. Now everyone must help Carlos and Tammy to get up to speed.

18. Welcoming New People7 minutes CEC18 | ISBN: 978-1-921910-21-0 Sherry, the new girl has been forgotten, whilst Carol puts pressure on Carlos and Tammy, providing valuable insights into induction.

19. Listening Actively 8 minutes CEC19 | ISBN: 978-1-921910-22-7 Carol accuses Marcus of not listening, which prompts him to facilitate a training session for everyone to learn the art of listening effectively.

20. Teaching Greetings7 minutes CEC20 | ISBN: 978-1-921910-23-4 Alex is assigned the task of teaching Carlos, the former Mexican cleaner, the skills for using names correctly and greeting people at reception.

21. Facing Social Media9 minutes CEC21 | ISBN: 978-1-921910-24-1 Sam introduces the new Social Media Policy for Cutting Edge, but problems emerge regarding personal use during work.

22. Explaining Skillfully9 minutes CEC22 | ISBN: 978-1-921910-25-8 When people give English lessons to the new starters, or other explanations at work, we see a variety of skill levels covering four key steps for explaining.

23. Building Relationships8 minutes CEC23 | ISBN: 978-1-921910-26-5 Marcus creates a speed dating training session for staff to learn the best ways to build rapport and develop positive relationships.

24. Presenting with Passion9 minutes CEC24 | ISBN: 978-1-921910-27-2 Carol facilitates a training session for staff to present with passion by teaching them how to change their style from BLAND to GRAND, so they have more impact.

25. Planning and Organizing8 minutes CEC25 | ISBN: 978-1-921910-28-9 Serena discovers Marcus and Carol have not organized the annual conference, and their lack of planning backfires. But they soon get organized and start planning effectively.

26. Supervising Effectively9 minutes CEC26 | ISBN:978-1-921910-29-6 Marcus is vague, Carol bullies and Serena has an inappropriate discussion with Carol. They demonstrate the four typical mistakes and the four key skills for effective supervision.

27. Supporting Others8 minutes CEC27 | ISBN:978-1-921910-30-2 A competition to see who can be most supportive to Tammy, reveals a range of ways to support, but not everyone is happy with the awards.


© SEVEN DIMENSIONS LEADER’S NOTES PDF on each DVD with discussion questions, activities, handouts and PPT slides.

SET OF 36 DVDsSTOCKCODE: CEC36SETISBN: 978-1-921910-41-8



Laugh, discuss and have fun learning

28. Managing a Complainer9 minutes CEC28 | ISBN:978-1-921910-31-9 Carlos struggles to manage Barney’s complaints, Carol escalates the aggression, and Marcus brings Barney to tears.

29. Diffusing Anger9 minutes CEC29 | ISBN:978-1-921910-32-6 Anger management is the focus of a meeting and Marcus encourages staff to develop their skills for controlling anger.

30. Stretching the Team9 minutes CEC30 | ISBN: 978-1-921910-33-3 Brittany is the new trainer Marcus has hired to help staff learn to stretch and alleviate stiffness at work, but not everyone appreciates the session.

31. Removing Tension8 minutes CEC31 | ISBN: 978-1-921910-34-0 Serena is put in an awkward situation when she is dragged into Brittany’s stretch class, but benefits from getting involved.

32. Working Safely9 minutes CEC32 | ISBN: 978-1-921910-35-7 A surprise birthday party is the setting for a safety awareness session Marcus has arranged so everyone can become more alert to risks at work.

33. Negotiating for Results7 minutes CEC33 | ISBN:978-1-921910-36-4 Steve demonstrates he is the master of negotiation, but almost loses the deal with the Australian client, after Serena gets in the way.

34. Apologizing Carefully7 minutes CEC34 | ISBN:978-1-921910-37-1 Sam and Michael work on perfecting apologies, whilst Serena apologizes to Carol and suggests a Sorry Day.

35. Behaving Unprofessionally9 minutes CEC35 | ISBN:978-1-921910-38-8 Everyone is trying to clarify what is unprofessional behavior, and when it comes to touching, some people step over the line.

36. Making Decisions7 minutes CEC36 | ISBN:978-1-921910-39-5 Marcus makes a tough decision about who gets fired, but Serena overrules the unethical decision, and teaches him to DECIDE effectively.


CUTTING EDGE


20 New Cutting EdgeEnglish at Work ProgramsGround breaking ESL programs for improving English at work.

Trigger scenarios for learning English. Each video has itemized scenarios, grammar and pronunciation tips, and short clips with explanations of idioms often used at work.

Ideal for English as a Second Language (ESL) classes and for organizations with people who need to improve their English in a working environment.

The team at Cutting Edge Corporation give explanations and examples to help Tammy and Carlos improve their English. Now learners, coaches and teachers can use these triggers for helping to learn the ropes to get up to speed with English.

Funny Business and English at Work

CUTTING EDGE MEGA LIBRARYFULL SET OF 56 (36 TITLES + 2 ESL KITS)

STOCKCODE: CECMEGASET

ISBN: 978-1-921910-45-6 LEADER’S GUIDEA comprehensive PDF workbook with activities and handouts to make the learning interactive.



Cutting Edge English at Work20 DVDs (2 x 10 ESL box sets)

Make learning English fun!Designed by Dr Fran Byrnes (ESL expert) and Eve Ash, each program covers:

1. Language functions 2. Grammar3. Idioms4. Vocabulary5. Pronunciation

CEC24 Presenting with Passion - Guide...CUTTING EDGE COMMUNICATION COMEDY SERIES...

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