CeBIT Spatial@gov 2012 - Barry Sandison, Deputy Secretary, Department of Human Services
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Transcript of CeBIT Spatial@gov 2012 - Barry Sandison, Deputy Secretary, Department of Human Services
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Barry SandisonDeputy Secretary
Dept of Human Services
“The Glass is Half ……..”
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TELL ME SOMETHING I DIDN’T KNOW!
(October 2010)
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TELL ME SOMETHING I DIDN’T KNOW AND GIVE
ME EVIDENCE TO SUPPORT WHAT I DO
KNOW!
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TELL ME SOMETHING! I NEED TO KNOW!
� Where is most of our data?
� How do we access most of our data?
� How do we get the data to those who want to use it?
The goal remains – lets get 10% of the data to 90% of the people.
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THE DHS CONTEXT – 2011/12
� Handled approx 56 million calls
� Delivered over 330 million Medicare benefits to 23 million enrolees
� Delivered over 10 million Centrelink benefits to almost 7 million people
� Supervised Child Support payment transfers between 1.4 million people
� Enabled approx 60 million Centrelink transactions via self service
� Processed approx 75 million Centrelink transactions via face-to-face, call centres or processing centres
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� 329 Service Centres
� 88 Regional/Remote Service Centres
� 39 Intensive Hubs
� 354 Agents
� 442 Access Points
� 1173 Visiting Services
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SPATIAL AS CORE BUSINESS
• supports service delivery
• supports emergency responses
• provides locational information
• enables accurate assessment of benefits
• enables identification of incorrect payments and fraud
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How DHS uses Spatial
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Flood Map
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THE SERVICE NEED
� Improved internet access and GPS positioning using mobile devices with reactive mapping interfaces will enable large numbers of people to access geospatial content of authoritative agencies
� Complimented with user created data the result can be a valuable “people oriented” spatial data source
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MAKING SPATIAL RELEVANTTO DEVELOPING AND
IMPLEMENTING
GOVERNMENT SOCIAL POLICIES
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PLACE BASED SERVICING
� Ten trial locations
� Addressing disadvantage
� Harnessing Community knowledge
� A new challenge for gathering and using data
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POLICY IMPACT
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SUMMARY