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CONTINUING EDUCATION A S S O C I AT I O N O F N E W Y O R KAdvancing Continuing Education Together

Building a Path to a Dynamic Future for New York

. Challenges and Opportunity

. Evolution in a Changing Landscape

. Students and Community

http://conference.ceany.org

CEANY2016 CONFERENCE Continuing Education

Association of New York

November 9-11, 2016 Crowne Plaza Suffern-Mahwah, New York

CeanyEventProgram2016.qxp_Layout 1 11/2/16 1:43 PM

Special Thanks to our 2016 Sponsors!

Charlie T. Horse, the2015 inaugural mascothas taken his spot inthe CEANY conferencemascot hall of fame,passing on the reins toLuna! For the past 8weeks Luna has been

travelling all around the great state of New Yorkvisiting our CUNY and SUNY schools, sharing herjourney through CEANY’s social media accounts.Luna’s last stop is here in Suffern, NY for theannual conference. Be sure to find Luna aroundthe conference, take a picture and share!

Have you met Luna the Owl, the 2016 conference mascot?


Welcome all to the charming village of Suffern wherebuilding a path to a dynamic future for New Yorkbecomes a possibility at the CEANY Annual Conference.This year’s conference theme inspired an overwhelmingresponse of presenters and we are thrilled to bring youforward-thinking leaders in their fields and compellingconcurrent sessions from your fellow colleagues.

As educators, it is inherent in our nature to give back tothe students that we serve, so I applaud you all in attend-ing the conference to invest in your professional develop-ment to learn from each other. But I equally want to

encourage you to take advantage of some of the fun networking opportunitiesto let your hair loose and get to know your peers in a more relaxed atmosphere.

As President of CEANY, it has been a true privilege to serve with such a groupof impassioned members who live and breathe the mission of advancing con-tinuing education together. 2016 has been an exceptional and rewarding yearas I take on another leadership role, that of mother and Commander-in- Chiefof diaper duties! I am forever touched by the incredible support I receivedfrom the Board members and Conference committee in bringing this year’sconference together.

So go forth and seize the day! Make this conference extraordinary.

Fern ChanCEANY President

C E A N Y 2 0 1 6 C O N F E R E N C E

Hello CEANY Colleagues,

Welcome to CEANY’s 2016 Annual Conference! As a relatively new member to the Association, representing Medgar Evers Collegein Brooklyn NY, I have been deeply impressed by the commitment and enthusiasm demonstrated by our volunteers and partners insupport of our shared work. And for more than 40 years, CEANY has been a leader in our field, providing our members with oppor-tunities, insights and perspectives to benefit our constituency and our adult learners. This year’s conference is no different and buildsupon CEANY’s mission and rich history which is dedicated to the promotion and support of quality programs of public continuing high-

er education in New York State.

CEANY is New York. And despite our differences in geography, size and scale of our workforce, training and professional development programsoffered throughout our great state, we share many things in common. Your Conference Planning committee was guided by this fact and we were clearin our intent to invite the most talented professionals in our field to share with us their approaches to our vital work. Our presenters will challenge youto think differently but may also validate the path that you are already on. In either case, we are sure you will each return to your campuses with newideas and new partners as we all continue our effort to build a path to a dynamic future for New York.

On behalf of the 2016 CEANY Conference Committee, we are grateful for your continued support and thank you for joining us at this year’s conference.

Sincerely,George RosalesCEANY Conference Co-ChairMedgar Evers College, CUNY

Be sure to follow CEANY’s social media accounts for the latest continuing education news, updates, and networking opportunitiesin New York State! And don’t miss out on the social media conteststhroughout the conference – tweet your way to fabulous prizes!

Twitter: @ceany_orgFacebook: www.facebook.com/ceany.orgInstagram: @ceany_org

Be sure to tweet, post and share pictures from the conference too!The official conference hashtags are: #ceany16 #lunatravels #ceany



November 9-11, 2016 Crowne Plaza Suffern-Mahwah, New York

Social Media at the Conference

Welcome to the 2016 CEANY Annual Conference!Challenges and Opportunity. Evolution in a Changing Landscape. Students and Community.

Building a Path to a Dynamic Future for New York

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Message from the Conference Chair

Download the CEANY 2016 Conference guide app to personalizeyour conference schedule, gain real-time conference updates, networking and contest opportunities and much more!

Get the app on your mobile device now, for free. In your app storedownload the Guidebook Inc. app, and visit the registration desk or see a Board member for the CEANY 2016 PassPhrase.

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Plenary Speakers

Creating Non-Degree Learning Opportunities

Spider Graham, Chief Empowerment Officer of Trainingcraft, LLC.

When noted Futurist Alvin Tolfler stated “The illiter-ate of the 21st century will not be those who cannotread and write, but those who cannot learn,unlearn, and relearn ” he accurately predictedtoday’s economy and job market. The growth oftechnology has meant almost constant change foranybody who wants to stay competitive and able tofollow a career path. From the technologies we useto do our jobs to the technologies we use to com-municate with the world to the business and tech-nological skills that are becoming a bigger part ofthe global marketplace, the need for skills that canbe quickly learned and mastered and then leftbehind to master new skills has never been morenecessary.

While higher education can lay down a solid foun-dation of understanding, today’s degrees have ashorter shelf life than ever before. There are veryfew professions in which the skills that got you in thedoor are going to still be relevant ten years later.This means that people need to be students for lifein order to stay relevant and viable throughout theircareers. This need represents a huge opportunityfor colleges who offer continuing education pro-grams which focus on skill specific training thatoffers a fast path to topic fluency along with certifi-cation that has meaning.

Rob “Spider” Graham is a 20year veteran of the digital mediabuying, selling and productionindustries and has served as theCEO of a multimedia develop-ment company; the head of sales

for a rich media advertising agency, as an interactive marketing strategist; a rich media production specialist; a web analytics consultant;a corporate trainer and seminar leader and aChief Marketing Officer.

He is currently the Founder & CEO ofTrainingcraft, LLC, a company providing digitaladvertising, marketing and sales consulting andtraining solutions to publishers and advertisers.Their www.certifiedsalestraining.com site offersdigital media sales training for publisher salesteams.

Spider works with a number of training partnersincluding the Interactive Advertising Bureau(IAB.net), The American Management Association (AMAnet.org) and eConsultancy(econsultancy.com) as well as providing directtraining solutions through companies likeMotivityMarketing, Strativity, Vox Media, Turner Media and American Cities BusinessJournals.

What is the value placed on continuing education and workforce development on yourcampus along with your vision and expectations?

Dr. Belinda Miles, Westchester CC, Dr. Kristine Duffy, SUNY Adirondack and Farley Herzek, Kingsborough CC

Join three College Presidents to hear them discusstheir forward thinking strategies and unique per-spectives on continuing education. Each collegePresident will have an opportunity to address con-ference participants followed by a question andanswer session moderated by a member of theCEANY Board.

Dr. Belinda Miles leads thelargest college in WestchesterCounty, New York serving morethan 26,000 students annually.Since her arrival in January 2015,Dr. Miles’ leadership has resulted

in increased graduation rates, the largest graduat-ing class in the institution’s 70-year history, andmembership in Achieving the Dream–the nationalreform network of community colleges committedto improving student success. WCC is SUNY’s firstfederally designated Hispanic Serving Institution.

Dr. Kristine Duffy arrived atSUNY Adirondack with significantexperience in New York Statehigher education. Prior to her current position, she served forseven years as Vice President

of Enrollment Management and Student Servicesat Onondaga Community College and six years as Dean of Enrollment Management at CayugaCommunity College. She holds an Ed.D. inExecutive Leadership from St. John Fisher College,where her dissertation topic was the study of community college student retention.

Farley Herzek returns to hisnative Brooklyn as President of Kingsborough CommunityCollege after working an educa-tor in Southern California for 34years. Most recently, he served

as interim president for Los Angeles HarborCollege (11,000 students) - Los AngelesCommunity College District. He also served as the dean of the School of Trades and IndustrialTechnologies and interim provost for the LongBeach Community College District. Mr. Herzek’sK-12 experience includes serving as the assistantdirector of Career and Technical Education and as a full-time faculty member for Long BeachUnified School District.

Identifying, Tackling and Closing the Skills Gap

Jennie Sparandara, Vice President, Global Philanthropy, JP Morgan Chase & Co.

Around the world, employers, educators, policy-makers, training organizations, and others have rec-ognized the critical importance of tackling the skillsgap. Helping people develop the skills they need tocompete for today’s jobs can transform lives andstrengthen economies.

Through New Skills at Work, JPMorgan Chase usesits resources, expertise, and global reach to helpinform and accelerate efforts to support demand-driven skills training. The goal of our $250 million, 5-year initiative is to help build economies that growby investing in people so that workers and indus-tries have the skills to compete and prosper in theglobal economy.

Jennie Sparandara, as a VicePresident of Global Philanthropy,works to implement the firm’scommitment to expanding eco-nomic inclusion in the NortheastUS through innovative programs,

research and by leveraging the firm’s vastresources and talented employees. Jennie’sinvestment portfolio focuses on workforce devel-opment, career connected education and careerpathways. Signature grants include the NYC TechTalent Pipeline, a nationally recognized model formobilizing employers to address talent gaps, andCareer Network: Healthcare, a partnershipbetween Phipps Neighborhoods, MontefioreMedical Center and Hostos Community Collegeto support healthcare career pathways for Bronxresidents.

Jennie joined the firm in 2016; she was mostrecently the Director of the Job OpportunityInvestment Network (JOIN), a partnershipbetween philanthropy, government, communityorganizations and employers in GreaterPhiladelphia that creates a collaborative space for developing and testing industry-led job train-ing models. Prior to leading JOIN, Jennie servedas the first Director of Human Capital Investmentsin the City of Philadelphia.

Jennie holds a Bachelor’s degree from BarnardCollege, Columbia University and a Master’sdegree in Public Policy from GeorgetownUniversity. She has served on numerous local and national boards including as a trustee ofCommunity College of Philadelphia, and on the partner’s council of the National Fund forWorkforce Solutions.

Wednesday Thursday Friday


Vendor GardenWednesday & Thursday, November 9 & 10All day

Say hello to our awesome vendors, who areavid supporters of continuing education! All of this year’s vendors have working partner-ships with many of the CEANY member schoolsand can share their services with you to takeyour programming to the next level. Completeyour vendor passport and you’ll be entered to win a FitBit!

Red Carpet Welcomeand President’s ReceptionWednesday, November 9, 5:00pmRenaissance I

A CEANY tradition not to be missed, come mixand mingle with your CEANY colleagues at thishappy hour event. With complimentary drinksto welcome you on the red carpet, be sure towork on that picture perfect pose for theCEANY Step and Repeat!

Lucky Strike Bowling & DinnerWednesday, November 9, 6:30pm

Come join us for a fun night of10 pins and din-dins and partakein the inaugural CUNY vs. SUNYBowling Championship! No talentor experience needed, just bring

your enthusiasm and swagger!

Meet in the Main Lobby at 6:30pm for shuttlepick up to the Pallisades Center. Shuttle servicewill depart from the Pallisades Center at8:30pm and 10:30pm.

Chair MassagesThursday, November 10, 1:30pm – 4:30pm

Back by popular demand, get a complimentary15-minute chair massage to put you at easefor the rest of the day’s events.

Professional Head ShotsThursday, November 10, 4:30pm – 5:30pm

Courtesy of CEANY, get yourprofessional head shot taken by our conference photographer.Ideal for your LinkedIn profile,

or school bio, take advantage of this free service and hope for a good hair day! Your photo will be emailed to you within 2 weeks of the conference.

CEANY ReceptionThursday, November 10, 5:30pm – 6:30pm

Kick off the evening’s festivities byworking the red carpet in your glamorous attire for the RecognitionAwards Dinner. Be sure to stop in the photo booth to take fun and

memorable pictures with the props. Feather boa anyone?

CEANY College Colors DayFriday, November 11, All day

Celebrate your school pride and show off your college’s runway ready apparel! Strut your school threads or colors on the last day of the conference.

Veteran’s Day SaluteFriday, November 11, All day

Please join us in thanking our veterans for their service to ourcountry and pick up a complimen-tary Star Spangled Banner pin at

the registration table.

Special Events

Proud to support our friends at Continuing Education Association of New York

www.EATEMS.com www.RTIEMS.com

Proud affiliates offering CPR, First Aid & New York State Department of Health - Bureau of Emergency Medical Services

Emergency Medical Technician courses.

. Challenges and Opportunity

. Evolution in a Changing Landscape

. Students and Community


Floor Plan

Entrance



C h a l l e n g e s a n d O p p o r t u n i t y. E v o l u t i o n i n a C h a n g i n g L a n d s c a p e . S t u d e n t s a n d C o m m u n i t y.

C E A N Y 2 0 1 6 C O N F E R E N C E 4

Crowne Plaza Suffern-Mahwah, New YorkFloor Plan

Montebello I

Montebello II

Montebello III Montebello IV

Renaissance I

Lower HudsonUpperr Hudson

Renaissance I

BREAKOUT I

MAIN BALLROOM(Lunch and Dinner)

VENDOR’S GARDEN

PRESIDENT’S RECEPTION

BREAKOUT II

BREAKOUT III

BOARD MEETING



Schedule of EventsWednesday, November 9, 2016

Friday, November 11, 2016

Thursday, November 10, 2016

Session # Event Information Conference Category Presenter/Point Person Location

11:00am-3:00pm Registration Montebello Foyer12:00pm-1:00pm Welcome Luncheon Fern Chan and George Rosales Montebello IV1:00pm-2:00pm Creating Non-Degree Learning Opportunities Plenary Session Spider Graham, Trainingcraft Montebello IV2:00pm-6:00pm Vendor Garden Opens Renaissance I2:15pm-3:15pm Concurrent Session 1 - Program Presentations/Workshops

Session 1 Kids on Campus: Best Practices for Evolution in a Changing Beth ToddManaging Risks Landscape Upper Hudson

Session 2 Collaboration and Cohesiveness with City Agencies Challenges & Opportunity Terence Lynn and Fern Chan Montebello ISession 3 Surveying the Landscape — Learning from Each Other Evolution in a Changing Jane MacKillop Montebello II

LandscapeBreak in the Vendor Gardens, Location: Renaissance I3:45pm-4:45pm Concurrent Session 2 - Program Presentations/Workshops

Session 1 Handling Difficult People and Situations Challenges & Opportunity Theodore Henderson Montebello IVSession 2 CUNY Fatherhood Academy Students & Community Danielle Allen and Darryl Rogers Montebello ISession 3 Emerging Healthcare Careers Evolution in a Changing Curtis Dann-Messier Montebello II

Landscape

Session 4 Collaboration & Flexibility in a Changing Landscape Students & Community Denise Zieske and William F. Reese Upper Hudson5:00pm-6:00pm President’s Reception Fern Chan Renaissance I

New and Current Members Welcomed

6:30pm-10:30pm Palisades Center Trip Bus Pick up from Palisades Center at 8:30pm and 10:30pm

7:00pm-9:00pm Bowling at Lucky Strike and/or on your own for shopping and dining! Meet in Main Lobby

7:30am-3:00pm Registration Montebello Foyer7:30am-9:00am Breakfast Montebello IV8:30am-9:00am Business Meeting/CEANY Reports Fern Chan Montebello IV9:00am-10:15am What is the value placed on continuing education Plenary Session Dr. Belinda Miles,Westchester CC, Montebello IV

and workforce development on your campus Presidents’Panel Dr. Kristine Duffy, SUNY Adirondackalong with your vision and expectations? Farley Herzek, Kingsborough CC

2:00pm-6:00pm Vendor Garden Opens Renaissance I

10:40am-11:40am Chat With Your SUNY or CUNY Representatives: CUNY Reps in Montebello I and SUNY Reps in Montebello II Montebello I & II12:00pm-1:15pm Programming Awards Luncheon Lisa Raposo Montebello IV1:30pm-2:30pm Concurrent Session 3 - Program Presentations/Workshops

Session 1 Managing Expectations in Students & Community Chandra Y. Cherry Upper Hudsonthe Non-Traditional Classroom

Session 2 Real Content, Real Life Disaster Preparedness Students & Community Mimi Blaber, Linda Chin, Rob Murray in the ESL Classroom and Bill Woodward Montebello I

Session 3 Bridge-to-Healthcare HSE course Students & Community Sheryl Smith and Darryl Rogers Montebello IISession 4 Just-in-Time Training: Delivering the Goods Evolution in a Changing Jessica Bashaw Montebello IV

Landscape

3:10pm-4:10pm Concurrent Session 4 - Program Presentations/Workshops

Session 1 Partnering with Community Based Organizations - Students & Community Kimika Samms Upper HudsonBridging the Disconnect

Session 2 Sink or swim? How can colleges help people who Students & Community M’Shell Patterson Montebello Iare involved in the criminal justice system and Claudia Baldonedo

Session 3 Implementing Large-scale Workforce Evolution in a Changing Diane Hodurski-Foley Montebello IITraining with Webinars Landscape and Dr. Deanna Coope

4:30pm-5:30pm Head Shots Adam Brockway Photography Renaissance I5:30pm-6:00pm CEANY Reception & Photo Booth Party Adam Brockway Photography Renaissance I6:00pm-10:00pm Dinner, Recognition Awards Banquet & Auction Lisa Raposo and Fern Chan Montebello III, IV

7:30am-10:30am Registration Montebello Foyer7:30am-9:00am Breakfast Served Montebello IV9:00am-10:15am Identifying, Tackling and Closing the Skills Gap Plenary Session Jennie Sparandara

Vice President, Global Philanthropy, Montebello IVJP Morgan Chase & Co.

10:30am-11:30am Concurrent Session 5 - Program Presentations/Workshops

Session 1 Evaluating Professional Learning: Evolution in a Changing Nan Travers and Shelley Dixon Upper HudsonOpening Doors, Strengthening Partnerships Landscape

Session 2 Traveling the Evaluation Highway: Evolution in a Changing Susan Gleryic, Fazana Saleem-Ismail, Montebello IUsing Data to Map the Way Landscape and Arinka Abad

Session 3 Addressing a Crisis through Supportive Services Students & Community Alissa Levine and Christine Zagari Montebello IIand Resiliency Curriculum

11:30am-12:00pm Closing/Raffle Fern Chan Montebello IV


Concurrent SessionsCEANY

2016 CONFERENCE Continuing Education Association of New York

C h a l l e n g e s a n d O p p o r t u n i t y. E v o l u t i o n i n a C h a n g i n g L a n d s c a p e . S t u d e n t s a n d C o m m u n i t y.


Evolution in a Changing Landscape

Kids on Campus: Best Practices for Managing Risks

Beth Todd, SUNY Potsdam

Unfortunate incidents in the recent past across ournational landscape have forever changed the role ofinstitutions regarding risk management with youthprograms. A unique set of responsibilities comeswith hosting children which we aren't always pre-pared for. This session will review best practicemeasures for implementing the new SUNY ChildProtection policy, as well as explore proactiveapproaches to safely executing programs withminors.

Challenges & Opportunity

Collaboration and Cohesivenesswith City AgenciesTerence Lynn and Fern Chan,

John Jay College of Criminal Justice

NYC has some of the largest city agencies inthe United States (i.e., Department of Correction,New York City Police Department, Taxi andLimousine Commission, Department of Education,Administration for Children's Services, Departmentof Homeless Services, etc.) These large agencieshave a myriad of general and specialized trainingsthat often require hiring an outside agency or col-lege to provide subject matter expertise. This ses-sion will discuss the challenges and opportunitiesof partnering with large agencies, managingexpectations of faculty and areas of awarenesswhen creating a MOU/MOA with a large agency.


Surveying the Landscape - Learning from Each Other

Jane MacKillop, LaGuardia Community College

Sixty four per cent (64%) of the CEANY membercolleges completed a Signature Survey in spring2016, answering detailed questions about theirprograms and course offerings and providing apicture of a diverse and responsive adult educa-tion/training landscape. This workshop presentsthe findings from the Signature Survey andexplores the lessons learned, in terms of potentialnew markets and relationships.

Challenges & Opportunity

Handling Difficult People and Situations

Theodore Henderson, Medgar Evers College

You are in a world of co-workers, management, stu-dents, customers and even suppliers. You need towork with people effectively even though they maybe outside your school or in the next office. Youmay not always see eye to eye. Even if you havestrong interpersonal skills and common goals, con-flict can happen. Make sure you know how to findcommon ground, calm emotions and forge a pro-ductive path forward.

Students and Community

CUNY Fatherhood Academy

Danielle Allen and Darryl Rogers, Hostos Community College

The CUNY Fatherhood Academy (CFA) is a freeprogram designed to promote responsible parent-ing and foster economic stability for young fathersages 18-25, through education, employment, andpersonal development. The program’s centralfocus is to help young fathers prepare for andenroll into college or training programs, with theunderstanding that earning a college degree is themost effective path toward providing long-termeconomic sustainability for themselves and theirfamilies. Hear about the program’s successes, thechallenges facing these young men in juggling mul-tiple priorities and the importance of parentingclasses and the men’s support group.


Emerging Healthcare Careers

Curtis Dann-Messier, CUNY Central

New York State's healthcare industry is in the middleof an enormous transformation called DSRIP. Thehealthcare system is using $8 billion to move awayfrom the fee-for-service model, to a population healthmodel. This epochal change will have enormous con-sequences for the healthcare workforce.

During the 2015 - 2016 academic year, CUNY leada healthcare program design series to respond tothe changes from DSRIP. A dozen CUNY colleges,employers, 1199, industry intermediaries, labormarket researchers, and other stakeholders all par-ticipated.

During this workshop, we will discuss some of theemerging healthcare titles (such as peer advocates,health coaches, care coordinators, billing specialists,and more) and talk about how we see new programsfitting into an articulated educational pathway.

We will also provide an update on healthcare work-force activity since the conclusion of the healthcareprogram design series.


Collaboration & Flexibility in a Changing Landscape

Denise Zieske and William F. Reese,Schenectady County Community College

Providing affordable, market driven and useful pro-gramming is challenging particularly given the var-ied audience we serve. An important component ofcontinuing education programming must affordthe learner flexibility. Flexibility is not limited toconvenient class locations and times to fit into busyschedules, but more importantly, must give thelearner options to further career aspirations as wellas further their education or in some cases both.This requires a high level of collaboration, flexibili-ty and innovation on the part of continuing educa-tion entities. This workshop will discuss best prac-tices on building collaborative relationships withbusiness and industry, Workforce & EconomicDevelopment entities, and credit/non-credit enti-ties within the educational institution.

Wednesday




Managing Expectations in the Non-Traditional ClassroomChandra Y. Cherry, College of Staten Island

No one can argue with the opportunities affordeda person who obtains a college degree or trainingwithin a specialized field. Upon registering for col-lege, the non-traditional student feels a height-ened anxiety toward the unknown as well aseuphoria with, what they imagine, is a major mile-stone being met. Yet, usually by mid-semestermost adult learners begin to feel that going backto school is a breeze compared to being in school.One challenge that is shared by most college fresh-men, traditional and non-traditional alike, is thelack of certain technical and social skills as it relatesto a high educational setting. However from theperspective of the adult learner, not only is thereno time to build up these necessary abilities butalmost a guilt as to not already possessing what isneeded. Basically there is an internal battlebetween “I don’t know enough” versus “I shouldknow better”. Therefore managing expectations inthe classroom plays a key role when it comes tobuilding a solid foundation their current and futurecollege career.


Real Content, Real Life DisasterPreparedness in the ESL Classroom

Mimi Blaber, Linda Chin, Rob Murray and Bill Woodward, LaGuardia Community College

The CUNY Language Immersion Program (CLIP) isan academic ESL program for immigrant studentswho have been accepted into CUNY but lack theEnglish-language skills to begin their credit studies.In 2014, CLIP was asked to join the NortheastResiliency Consortium, a grant-funded initiative thatprepares citizens and permanent residents for natu-ral and man-made disasters. This session will coverdifferent aspects of the project including 1) the needto use scaffolding techniques to help students learnvocabulary and content as well as practice academ-ic skills; 2) an interdisciplinary approach of integrat-ing literacy skills, academic skills, and science knowl-edge; 3) an introduction of academic disciplines inSTEM; and 4) the range of jobs related to disasterpreparedness from engineering to public safety. Thepanelists will share how and why students are soabsorbed by this content and why assessmentmeasures have been consistently high.


Bridge-to-Healthcare HSE courseSheryl Smith and Darryl Rogers, Hostos Community College

The Adult Learning Center's Bridge-to-HealthcareHSE course prepares students who are interestedin exploring careers in the healthcare industry bydeveloping their reading, writing, science andmath skills using a contextualized healthcare cur-riculum as they prepare for the TASC exam andtransition into a career pathway that will lead tosustainable income for them and their families &meet the needs and demand of an expandinghealthcare industry in a 21st century workforcedevelopment system.


Just-in-Time Training: Delivering the GoodsJessica Bashaw, Professional DevelopmentProgram, Rockefeller College, University at Albany

You realize your workforce has a need for trainingor performance improvement. Perhaps a new poli-cy was just released and everyone in your organi-zation needs to know about it. Perhaps you havenoticed the same recurring errors from differentworkers, and need to find a way to correct and pre-vent the errors as quickly as possible. How do youget the message out? Just-in-time training can bethe solution to professional continuing educationneeds. This presentation will define the concept ofjust-in-time training and how it differs from othertypes of training; review methods for deliveringjust-in-time training to your workforce or studentpopulation; and discuss the situations and trainingneeds for which each just-in-time training methodis best suited.


Partnering with Community Based Organization - Bridging the DisconnectKimika Samms, Baruch College, Continuing and Professional Studies

This presentation will focus on the importance andbenefits of continuing education institutions todevelop and maintain partnerships with communi-ty based organizations (CBOs) to improve theircommunity outreach efforts consequently bridgingthe disconnect and increasing student enrollment.Research has indicated that forming and maintain-ing collaborative relationships with CBOs will pro-vide many opportunities for the adult learning andwider communities such as providing secondchances to adult learners and also help with theeconomic development of local communities byproviding individuals with the skill set needed to

make them both employable and marketable. Thisis particularly beneficial to continuing educationinstitutions which lack both the manpower and thefinances to improve on their community outreachefforts.


Sink or swim? How can collegeshelp people who are either currently or formerly incarcerated,or otherwise involved in thecriminal justice systemM'Shell Patterson, Claudia Baldonedo,LaGuardia Community College/ACE

Since December 2015 LaGuardia CommunityCollege has been involved in an action researchproject investigating the reentry landscape and thecollege's own role in assisting people who are re-entering the community. This panel presentationdescribes the process, the key findings from stu-dent discussion groups and CBO roundtables aswell as the working group's own research. The pre-senters will share recommendations and opportu-nities.


Implementing Large-scaleWorkforce Training with WebinarsDiane Hodurski-Foley and Dr. Deanna Cooper,Professional Development Program, Rockefeller College, University at Albany

Not a lot of time? Need to reach hundreds to thou-sands of learners in multiple locations in a shortamount of time? Need a cost-effective and effi-cient delivery plan and not sure how to proceed?Webinars can be your solution. Come hear aboutthe Professional Development Program atUniversity at Albany’s success in using a just-in-timestatewide training initiative to address the profes-sional continuing education needs of an over 4,000person workforce, in particular, the recipients ofthe Supplemental Nutrition Assistance Program(SNAP) benefits.

There is a compelling need to evolve from time-tested classroom delivery strategies and use syn-chronous virtual classroom webinar technology tosupport a significant change in statewide programpolicy and job tasks, as well as to respond toemerging workforce learning needs and ensureaccuracy in the administration of public benefits.The presenters will review lessons learned, bestpractices, and practical considerations for usingwebinars for implementing large-scale workforcetraining initiatives.

Thursday




Evaluating Professional Learning:Opening Doors, StrengtheningPartnerships Nan Travers and Shelley Dixon, SUNY Empire State College

This workshop will introduce participants to theconcept of professional learning evaluations, aform of prior learning assessment. As part of thepresentation portion of the session, participantswill learn about different types of college-levellearning assessments for professional training,non-credit offerings, licenses and certifications.Standards for assessing professional learningdeveloped by the Consortium for the Assessmentof College Equivalency (CACE) and models forimplementing assessments as part of partnershipdevelopment will also be shared. Field exampleswill be presented as a way to help participantsunderstand the process and advantages to differ-ent student populations. Participants will engage ina discussion about what it would entail to imple-ment a similar program at their institution.


Traveling the Evaluation Highway:Using Data to Map the Way Susan Gleryic, Fazana Saleem-Ismail, and Arinka Abad, Professional DevelopmentProgram (PDP), Rockefeller College, Universityat Albany, State University of New York

The Professional Development Program (PDP) con-ducts on-going program evaluation of its profes-sional education programs which is critical forassessing project effectiveness and makinginformed decisions regarding the creation of newprofessional development programs or the modifi-cation of existing ones. The main objective of this

presentation is to demonstrate the key role pro-gram evaluation has played in shaping PDP’s latestinnovative initiative of offering video on demand(VOD) training to meet the continuing educationneeds of early childhood day care providers.

A pilot program was conducted with a sample ofchild day care centers to serve as videoconferencehost sites for their staff. To determine if host siteswere an effective and feasible approach, PDP con-ducted a follow-up evaluation with the on-site cen-ter directors using semi-structured telephone inter-views after the completion of the videoconfer-ences. The directors were asked a series of open-ended questions regarding their experience as ahost site in contrast to their staff attending a tradi-tional designated site.

This presentation will review the evaluation resultswhich were critical in moving forward with the newapproach of VOD. Positive and encouraging on-site participant evaluation results, based on partic-ipant reaction and post-test surveys, further rein-forced that this approach was an effective deliverymethod. Highlights from a content analysis basedon open-ended participant reaction survey ques-tions further enhances the important role of evalu-ation regarding the new initiative.

Students & Community

Addressing a Crisis through Supportive Services and Resiliency CurriculumAlissa Levine and Christine Zagari,Kingsborough Community College

The Center for Economic and Workforce Development(CEWD) and Kingsborough Community College(KCC) ensures participant success through directsupport and integrated resiliency tools to ensurelong-term success. To address barriers KCC’s

Northeast Resiliency Consortium (a DOL TAACCCTRound 3 grant) workforce training program usessupportive services as immediate responses to,oftentimes, recurrent barriers that hinder educa-tional and employment success. Resiliency mod-ules, incorporated into KCC NRC’s training pro-grams, further participant success through thedevelopment of important tools to engage duringcrisis situations. This presentation will highlighthow individual attention and personal resiliencyimpacts the success of the participant.

The success of CEWD’s programs lie within thebundling of supportive services used that addressbarriers and crisis situations including case manage-ment, referral to external resources, and the buildingof confidence, all of which breed an atmosphere ofsuccess. The failure of securing and maintaining gain-ful employment is oftentimes a result of recurrentbarriers including unaddressed mental health prob-lems, housing, childcare, food insecurity, and trans-portation. CEWD is uniquely situated, having a closerelationship to Kingsborough, allowing participantsaccess to college resources at no additional cost.

A questionnaire during Orientation reviews partici-pant academic and employment history, personalinterests, and academic and career goals so as torecord a baseline history upon admission. In-per-son interviews evaluate the participant's commit-ment to program participation, and includes theidentification of barriers they currently face, bene-fits they might need, and a survey of their overallattitude. When an issue or crisis presents itself, theparticipant is referred to the case manager whoassess the situation, provides counseling and, asneeded, provides referrals to on-campus depart-ments that provide benefits screening, food bankaccess, legal advising, and more comprehensivecounseling. All members of the program teamwork together to ensure that participants continu-ally stay connected and are on a path to reachingtheir overall career goals.

Friday

CEANY2017 CONFERENCE

Save the Date! November 8-10, 2017

Genesee Grande HotelSyracuse, New York

C o n t i n u i n g E d u c a t i o n A s s o c i a t i o n o f N e w Y o r k


CEANY 2016 Conference Program.pdf · Get the app on your mobile device now, for free. In your app...

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Transcript of CEANY 2016 Conference Program.pdf · Get the app on your mobile device now, for free. In your app...