CDM Presentation on Project Shakti

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    HUL RURAL 360 : CAPABILITY

    CHANNEL DISTRIBUTION

    MANAGEMENT

    Submitted by :Ankit Danda Roll no : 06Hemanshu Kher Roll no : 13Manish Sharma Roll no :16Meenakshi Jaryal Roll no : 17Ritika

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    RURAL VISION OF HUL

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    Project Shakti

    Innovation in BusinessProcess

    Chan in Lives in Rural

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    CHALLENGE- RURAL COVERAGE :INTRODUCTION OF SHAKTI

    Accei!i"

    it#

    In Direct Direct

    Coverage Coverage

    Streamline

    Co$%e$tio$a"Ditri!&tio$

    'o(e"

    T&r$o%er )er *arket

    ro!e"t Shakti #as introdu"ed in rural hinterland #herea""essin$ the

    market #as di%"ult and market turno&er #as also less

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    De)ot

    Ditri!&tor

    Factor#

    Tra(e+ithi$To,$

    HULS EARLIER APPROACH TO RURAL

    COVERAGE

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    Factor# De)o

    t

    Ditri!&tor

    Shakti

    Ho*e ToHo*e

    'ari$

    a"O&t"et

    Dire"t+o&era$

    e

    HULS CURRENT FLOW OF GOODS: RURAL-

    Model Shakt

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    STREAMLINE

    Star seller

    Star seller

    Distributor

    Star seller

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    THE SHAKTI PROGRA'

    ,H- M.D-/

    nderri&ile$ed rural #omen are aointed as Shakti

    -ntrereneurs 2S-s and trained to be"ome sellers o4 H/

    rodu"ts

    nderri&ile$ed #omenro"ess o4 set5u

    /on$ $estationin&ol&ement o4

    89.s et"

    Dedi"ated ;ield;or"e to train

    moti&ate and hand5hold

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    PRO.ECT O/.ECTIVE

    Providing sustainable

    income generation

    oortunit! to underrivileged Rural "omen

    Educating them about

    #ealth $ #!giene to uli%t

    standard o% living o% rural

    eole

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    ELE'ENTS OF PRO.ECT - SHAKTI

    #industan &nilever Limited '#&L( to ta this

    market conceived o% Pro)ect Shakti* An ambitious venture b! #LL to sur gro"th

    and enetration o% its roducts in rural India"hile changing lives and boosting incomes

    This ro)ect "as started in +,,- "ith the aimo% increasing the coman!.s rural distributionreach as "ell as roviding rural "omen "ithincome/generating oortunities*

    This is a case "here the social goals areheling achieve business goals*

    Sales and 0istribution initiative 1 deliversgro"th

    Communication initiative 1 build brand

    Micro/enterrise initiative 1 creates

    livelihoods Social initiative 1 im rove standard o% livin

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    HO+ IT +ORKS0

    2illages "ith a oulation o% about +,,,/3,,, are

    selected* Personnel %rom #&L aroach S#4s*

    Selection o% the Shakti Amma*

    #&L vouches %or Shakti Ammas "ith banks %rom credit*

    5ne Shakti entrereneur is aointed %or one village $villages that are about + kilometres aart %rom hervillage*

    The Shakti dealer laces initial orders "orthRs*-6,,,'rincial customer o% #&L

    The Shakti dealer organi7es a 8Shakti 0a!9 in the

    village'disla! o% roducts $ %ree gi%ts(

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    The recruitment o% a Shakti Entrereneur or ShaktiAmma 'SA( begins "ith the e:ecutives o% #&L

    identi%!ing the uncovered village*

    The reresentative o% the coman! meets theancha!at and the village head and identi%! the"oman "ho the! believe "ill be suitable as a SA*

    A%ter training she is asked to ut u Rs +,;,,, asinvestment "hich is used to bu! roducts %or selling*The roducts are then sold door/to/door or throughett! shos at home*

    5n an average a Shakti Amma makes a -,< margin onthe roducts she sells*

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    PRICING AND PACKAGING

    Rural consumers are rice sensitive Sachets and small acks o% remium roducts* Price doesn.t e:ceed Rs*6 er sachet* Lu: at Rs*6; Li%ebuo! at Rs*+; Sur% E:cel sachet at Rs*-*6,; Pond=s Talc at Rs*6; Pesodent toothaste at Rs* 6; >air $ Lovel! Skin Cream at Rs*6; Pond=s Cold Cream at Rs*6; Brooke Bond Taa7a tea at Rs*6*

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    DISTRI/UTION

    It is the combination o% the 3 "a!s? 0oor to door selling '--< margin on sales(

    Sells %rom o"n home '--< margin on sales( Retailers '3< margin( averages sales ? Rs* -,;,,, / Rs* -6;,,,@month; rot / Rs*-;,,, er month

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    STATES COVERED /1 PRO.ECT SHAKTI

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    THE SHAKTI PROGRA'

    -,n"ome 9enerated &ery small 8o sense o4 belon$in$ness

    Advantages? Resonsibility #as not shared

    amon$ many >n"ome #as not shared

    Integrated Multichannel

    S!stem

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    OVERVIE+ - SHAKTI D'S

    Rural outlets to $et ser&i"in$ mat"hin$ urban outlets-mo#erin$ Shakti Amma to ro&idebetter ser&i"in$ to her outlets

    'isibility into outlets sales s"hemes and sto"ksenablin$ re"ise lannin$ and e?e"ution leadin$ to

    "hannel $ro#ths

    Change in Shakti Amma "a!s o% "orking

    Shakti Amma #ill ele"troni"ally "on@rm re"eit o4

    $oods 4rom RS Shakti Amma #ill use mobile ali"ation

    to do sales "all andre"ord sales at outlet a"k le&el

    S- #ill use outlet history "urrent sto"ks s"hemes andnet rate in4ormation to dri&e sales

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    THE ROLE OF MICRO FINANCE

    The sel%/hel grou4rameen Bank? mutual thri%t societies o% village"omen

    A raidl! sreading movement? million grous inIndiaD,< o% rural households in APA micro/nance revolution million %amilies have received micro/credit

    D< o% micro/credit reciients have crossed theovert! lineF6< o% micro/credit reciients are "omenEGectiveness deends on oortunities %or micro/enterrise

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    FUTURE PLANS

    Pro)ect Shakti lans to e:tend to the states o% HestBengal; Pun)ab and Ra)asthan*

    Partnershi "ith other non/cometitor comanies tosell their roducts through the Shakti net"ork*Nio; T2S Motor %or moeds; insurance comanies%or LIC olicies*

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    ISSUES

    Lo" margins

    0icult! in acJuiring nance

    transortation

    Lo" disosable income 'deendence on monsoon(

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    Pro4i"e o4 I$(ia$ r&ra" Eco$o*#

    Sector A(

    more than D,< o% India=s oulation lived invillages and made a big market %or the >MC4industr!

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    /ENEF

    ITS

    Earnings about D

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    0iGerential ricing %or rural costumers urchasing%rom S#4T"o diGerent channels o% same coman! cometingon PRICE*&ndermining local retailersNegligence o% Kooding o% counter%eit roducts intomarket lace

    CHALLENGES +ITH PRO.ECT SHAKTI

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    PROGRA''ES UNDERTAKEN

    S#ATI 2ANI

    S#ATI ENTREPRENE&R

    iS#ATI C5MM&NIT P5RTAL

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    Shakti Va$i

    Social communication anchored on brandshealth and h!giene"omen.s emo"erment

    2illage "omen are recruited as 2anis and trained tocommunicate

    2ani audience? ke! oinion leaders; schools; S#4meetings; other village gatherings

    Seciall! designed communication materialeas!/to/carr! kit? Ki/charts; leave/behind osters;bannerscontent develoed a%ter in/deth understanding o% localconte:t

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    #and/"ash demo in schools

    SHAKTI ACTIVITIES

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    SHAKTI ACTIVITIES

    >ree #ealth Cams in Shakti 2illage

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    >REE 0ENTAL CAMPS INPR5ECT S#ATI

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    i - SHAKTI

    In +,-,; the! started 8i/Shakti9 an IT/enabledcommunit! ortal across the state o% AndhraPradesh* i/Shakti is designed to give rural eoleaccess to in%ormation via a net"ork o% village8kiosks9 containing internet linked comuters runb! entrereneurs*

    2illagers can access %ree content; develoed intheir local language; or email Juestions on a "iderange o% toics; including &nilever roducts; healthand h!giene; agriculture; education; nance andemlo!ment*

    The aim is to have 3,,, i/Shakti kiosks on stream

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    I 3 SHAKTI Co$t(55

    Rural communit! ortal that creates access toin%ormation

    2illagers can register as users and sur% content areas?Agriculture; health; veterinar! services; education;emlo!ment oortunities; education; ersonal

    grooming; entertainment; games

    All content backed b! local language voice/over

    5n all content areas; users can ose Jueries

    -;,,, kiosks in AP; artnershi "ith government

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    APPEARANCE OF i SHAKTI KIOSKS

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    OTHER ACTIVITIES

    To imrove the business skills o% the S#4 "omen;

    e:tensive training rogrammes are being held*Horkshos have alread! covered a large number o%Shakti Entrereneurs in Andhra Pradesh; arnataka;4u)arat; Madh!a Pradesh; &ttar Pradesh; Tamilnadu;Chattisgarh and 5rissa*As art o% their training rogramme; all #&LManagement Trainees send about "eeks onPro)ect Shakti in rural areas

    The %actories that #&L continued establishing in less/develoed regions o% the countr! have been engagedin develoing rural market in ad)acent villages*These %actor!/centered activities mainl! %ocus ontraining %armers; animal husbandr!; generating

    alternative income; health $ h!giene andin%rastructure develo ment*

    CO C S O

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    CONCLUSION

    Pro)ect Shakti is enabling %amilies to live "ith dignit!and in better health $ h!giene; education o% the

    children and an overall betterment in livingstandards*

    it creates a "in/"in artnershi bet"een #&L andthe rural consumers %or mutual benet and gro"th*

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