CCSN Self-Study CCSN Self-Study Outcomes and Outcomes and Evaluation VisitEvaluation Visit

Fall 2006Fall 2006Northwest Commission of Colleges and Northwest Commission of Colleges and

UniversitiesUniversities(Thanks to Dr. Libby Street for slides 16 to 27)(Thanks to Dr. Libby Street for slides 16 to 27)

Understanding the Understanding the Evaluation Team’s RoleEvaluation Team’s Role

Teams are made up of colleagues Teams are made up of colleagues from other institutions who want you from other institutions who want you to succeed.to succeed.

The team is “us,” not “them.”The team is “us,” not “them.”They don’t know you as well as you They don’t know you as well as you

know yourself, but they can provide know yourself, but they can provide a perspective that you can’t provide a perspective that you can’t provide for yourself.for yourself.

What will team members want to What will team members want to know from the faculty?know from the faculty?

They will want to know that you are They will want to know that you are conversant with and have been conversant with and have been instrumental in creating the instrumental in creating the curriculum. They may ask you curriculum. They may ask you To discuss the general education To discuss the general education

curriculum goals, objectives, structure, curriculum goals, objectives, structure, and assessment protocol.and assessment protocol.

To discuss goals, objectives, and To discuss goals, objectives, and assessment protocols of your own assessment protocols of your own academic programs.academic programs.

What will team members want to What will team members want to know from the faculty?know from the faculty?

They will want to know what you do They will want to know what you do to maintain your skills as a teacher to maintain your skills as a teacher and scholar, so they may ask you and scholar, so they may ask you To discuss professional development To discuss professional development

activities in which you’ve been engaged.activities in which you’ve been engaged.To discuss your teaching and interaction To discuss your teaching and interaction

with students.with students.To discuss how you maintain currency To discuss how you maintain currency

as a teacher.as a teacher.

What will team members want to What will team members want to know from the faculty?know from the faculty?

To discuss how individual courses you To discuss how individual courses you teach articulate with either the general teach articulate with either the general education goals or degree program education goals or degree program goals.goals.

To discuss the steps your department To discuss the steps your department has taken to ensure that its curriculum has taken to ensure that its curriculum is coherent, current, appropriately is coherent, current, appropriately sequenced, is of sufficient breadth and sequenced, is of sufficient breadth and depth, requires synthesis and research. depth, requires synthesis and research.

To discuss how your department reviews To discuss how your department reviews program assessment data.program assessment data.

What will team members want to What will team members want to know from the faculty?know from the faculty?

They will want to know that you They will want to know that you undergo systematic evaluation of undergo systematic evaluation of your performance by students, peers, your performance by students, peers, and supervisors, so they may ask and supervisors, so they may ask youyouWhen your last formal evaluation took When your last formal evaluation took

place?place?If any weaknesses were noted and how If any weaknesses were noted and how

weaknesses resulted in professional weaknesses resulted in professional development opportunities.development opportunities.

What will team members want to What will team members want to know from the faculty?know from the faculty?

They will want to know what you They will want to know what you think of the resources available to think of the resources available to you to do your job, includingyou to do your job, includingWhat you think of library resourcesWhat you think of library resourcesWhat you think of information What you think of information

technology resourcestechnology resourcesWhat you think of work load and What you think of work load and

compensationcompensationWhat you think of the facilities in which What you think of the facilities in which

you workyou work

What will team members want to What will team members want to know from the faculty?know from the faculty?

They may ask you about the They may ask you about the characteristics and capabilities of characteristics and capabilities of your students, includingyour students, includingTheir entry-level skillsTheir entry-level skillsTheir ability to master the curriculum Their ability to master the curriculum

you provideyou provideHow developmental needs of students How developmental needs of students

are addressedare addressed

What will team members want to What will team members want to know from the faculty?know from the faculty?

At CCSN particularly, they are likely At CCSN particularly, they are likely to ask about some recent changes to ask about some recent changes includingincludingAdministrative stabilityAdministrative stabilityStrategic direction and planningStrategic direction and planningPreparedness to offer a bachelors Preparedness to offer a bachelors

degree in DHdegree in DHCommunicationsCommunicationsThe revisions to student success plansThe revisions to student success plansInvolvement of facultyInvolvement of faculty

How should you prepare?How should you prepare?

Review the standards. Be attentive to the Review the standards. Be attentive to the word choices in the standards.word choices in the standards.

Read, at the very least, Read, at the very least, Standard 2 in the self-studyStandard 2 in the self-study

Preferably, also readPreferably, also read Standard 4 of the self-studyStandard 4 of the self-study

Still Preparing. . .Still Preparing. . .

Remember throughout what a strong Remember throughout what a strong institution we are. The executive institution we are. The executive summary of the self-study captures summary of the self-study captures that excellence and gives you reason that excellence and gives you reason to be very proud.to be very proud.

Communicate not only what we’ve Communicate not only what we’ve achieved but the process we’ve achieved but the process we’ve undergone as we’ve examined undergone as we’ve examined ourself.ourself.

What should you tell them?What should you tell them?

The truth, but the whole truth.The truth, but the whole truth.Strive for a balanced presentation that Strive for a balanced presentation that

emphasizes the outstanding features of emphasizes the outstanding features of the college at the same time as it may the college at the same time as it may reveal challenges.reveal challenges.

Remember that challenges to the Remember that challenges to the institution also are opportunities for institution also are opportunities for growth, and think about how to reflect growth, and think about how to reflect this reality in your answers.this reality in your answers.

Understanding the Understanding the Evaluation Team’s RoleEvaluation Team’s Role

Team members evaluate the Team members evaluate the evidence you present to determine if evidence you present to determine if you’ve presented a compelling case you’ve presented a compelling case that you that you Do what you say you do; and that Do what you say you do; and that You meet our shared standardsYou meet our shared standards

CCSN Mission: Student-centered CCSN Mission: Student-centered educationeducation

The mission of CCSN is to implement the NSHE mission by The mission of CCSN is to implement the NSHE mission by identifying the needs of the citizens of Southern Nevada and identifying the needs of the citizens of Southern Nevada and providing educational and support services to meet those needs in providing educational and support services to meet those needs in the areas of general education, transfer preparation, vocational the areas of general education, transfer preparation, vocational education, basic skills development, adult education and education, basic skills development, adult education and community service. In meeting the needs of the community it community service. In meeting the needs of the community it serves, the College provides student-centered services that serves, the College provides student-centered services that recognize the uniqueness of the individual, demonstrate recognize the uniqueness of the individual, demonstrate excellence, utilize up-to-date facilities, emphasize comprehensive excellence, utilize up-to-date facilities, emphasize comprehensive uses of technology, and rely upon the collaborative efforts of the uses of technology, and rely upon the collaborative efforts of the College, the students and the community.College, the students and the community.

Standard 1: Mission and RoleStandard 1: Mission and Role

StrengthsStrengths The mission of CCSN The mission of CCSN

reflects its multiple rolesreflects its multiple roles Faculty and staff Faculty and staff

embrace the missionembrace the mission A collaborative effort of A collaborative effort of

Regents, administration, Regents, administration, faculty and students faculty and students meet CCSN’s needsmeet CCSN’s needs

CCSN has a unique and CCSN has a unique and vital impact on its vital impact on its service areaservice area

CCSN continues to CCSN continues to extend its educational extend its educational servicesservices

ChallengesChallenges Coping with growth Coping with growth

systematicallysystematically Continual improvement Continual improvement

through institutional through institutional assessmentassessment

Engaging processes for Engaging processes for “buy-in” for institutional “buy-in” for institutional effectiveness and effectiveness and planningplanning

Further developing Further developing processes for holistic processes for holistic assessment and assessment and evaluationevaluation

Standard 1: Plans for Standard 1: Plans for ImprovementImprovement

Build on CCSN strengths through “A Vision of Build on CCSN strengths through “A Vision of Blue Skies Ahead” as a planning framework.Blue Skies Ahead” as a planning framework. Update the academic plan as a tool for actionUpdate the academic plan as a tool for action Update the technology plan as a tool for actionUpdate the technology plan as a tool for action

Benchmark CCSN against other community Benchmark CCSN against other community colleges.colleges. Report our progress and status as a guide for Report our progress and status as a guide for

actionaction Keep stakeholders informed Keep stakeholders informed

Correlate facilities plans with the program Correlate facilities plans with the program needs of CCSN.needs of CCSN. Build what we need, when we need it, and where Build what we need, when we need it, and where

we need itwe need it

Since the self-study. . .Since the self-study. . .

Completed the library strategic planCompleted the library strategic planCompleted action plans in counseling, Completed action plans in counseling,

financial aid, recruitment and financial aid, recruitment and retentionretention

Mapped the strategic plan of CCSN to Mapped the strategic plan of CCSN to action planning for the next three action planning for the next three yearsyears

Initiated an IT strategic planning Initiated an IT strategic planning process with Sungard supportprocess with Sungard support

Standard 2: Educational Standard 2: Educational Program Program

StrengthsStrengths Progress in assessment, Progress in assessment,

identifying student identifying student learning outcomes and learning outcomes and using assessment results using assessment results to improve student to improve student learninglearning

Highly motivated, talented Highly motivated, talented faculty and staff evidenced faculty and staff evidenced in high levels of student in high levels of student satisfaction with satisfaction with instructional qualityinstructional quality

Well-rounded collegiate Well-rounded collegiate experience for studentsexperience for students

Support for introducing Support for introducing assessment and assessment and continuous improvement continuous improvement into non-instructional into non-instructional areasareas

ChallengesChallenges Although the quality of Although the quality of

part-time instructors is part-time instructors is high, CCSN recognizes high, CCSN recognizes that more full-time faculty that more full-time faculty will be needed as CCSN will be needed as CCSN growsgrows

The Administrative The Administrative Computing System is Computing System is obsolete and constraining obsolete and constraining CCSN’s operations and CCSN’s operations and services to studentsservices to students

Since the self-study. . .Since the self-study. . .

Received results of the CCSSE survey and shared Received results of the CCSSE survey and shared the findings with deans and chairsthe findings with deans and chairs

Posted Noel-Levitz findings to the webPosted Noel-Levitz findings to the web Hired an assessment coordinatorHired an assessment coordinator Using NWCCU Policy A-6 prepared agreements Using NWCCU Policy A-6 prepared agreements

with the Clark County School District for with the Clark County School District for partnership arrangementspartnership arrangements

Drafted policy for academic program review and Drafted policy for academic program review and curriculum—affirming faculty roles in eachcurriculum—affirming faculty roles in each

Strengthened centers and sites with academic Strengthened centers and sites with academic linkagelinkage

Led NSHE initiative to replace the ERP systemLed NSHE initiative to replace the ERP system

Standard 3: StudentsStandard 3: Students

StrengthsStrengths Staff are educated and Staff are educated and

experienced individuals, experienced individuals, committed to the collegecommitted to the college

Staff members have Staff members have diverse career backgroundsdiverse career backgrounds

Staff members share the Staff members share the vision to assist students so vision to assist students so that retention, persistence, that retention, persistence, and graduation are and graduation are attainedattained

Staff members have Staff members have increased the number of increased the number of students who receive a students who receive a desired servicedesired service

ChallengesChallenges Need for more Need for more

strategic planningstrategic planning Limited space for Limited space for

operationoperation More technology More technology

and resourcesand resources With continual With continual

growth, more staff growth, more staff personnel should be personnel should be hired and trainedhired and trained

Standard 3: Plans for Standard 3: Plans for ImprovementImprovement

Facility needs have been reviewed and Facility needs have been reviewed and additional space will be allocatedadditional space will be allocated

A strategic plan for the Division of Student A strategic plan for the Division of Student Affairs will be completed by fall 2006Affairs will be completed by fall 2006

Since the self-study. . .Since the self-study. . .

Established transfer centers on the Established transfer centers on the three main campusesthree main campuses

Re-vitalized “E-Alert” system in Re-vitalized “E-Alert” system in English and Math to improve retentionEnglish and Math to improve retention

Planned for implementation of new Planned for implementation of new student e-mail system student e-mail system

Completed strategic planning for key Completed strategic planning for key units in Student Servicesunits in Student Services

Standard 4: FacultyStandard 4: Faculty

StrengthsStrengths Highly qualified and Highly qualified and

well-experienced well-experienced facultyfaculty

Faculty are committed Faculty are committed to teachingto teaching

High faculty retention High faculty retention rate rate

Anecdotal evidence Anecdotal evidence shows a liberal shows a liberal sabbatical policysabbatical policy

ChallengesChallenges Hampered by the lack Hampered by the lack

of an integrated of an integrated information information management system management system

The new hiring process The new hiring process fails to adapt to fails to adapt to changing needschanging needs

CCSN lacks a CCSN lacks a systematic triangulation systematic triangulation of a faculty evaluation of a faculty evaluation process that includes a process that includes a self evaluation, peer self evaluation, peer evaluation, department evaluation, department chair evaluation, and chair evaluation, and course evaluation on a course evaluation on a regular basisregular basis

Standard 4: Plans on Standard 4: Plans on ImprovementImprovement

Administration in consultation with the Administration in consultation with the Faculty Senate is revising the policy on Faculty Senate is revising the policy on evaluation and tenure (fall 2006)evaluation and tenure (fall 2006)

The sabbatical leave policy is being The sabbatical leave policy is being revised, as neededrevised, as needed

The policy on faculty workload continually The policy on faculty workload continually improvesimproves

Personnel information for full-time and Personnel information for full-time and part-time faculty now resides in Human part-time faculty now resides in Human ResourcesResources

Since the self-study. . .Since the self-study. . .

Held a Department Chairs InstituteHeld a Department Chairs InstituteSubmitted review policy on Submitted review policy on

sabbaticals, faculty workload and sabbaticals, faculty workload and evaluation and tenure to Faculty evaluation and tenure to Faculty SenateSenate

Affirmed professional development Affirmed professional development fundingfunding

Standard 5: Library and Information Standard 5: Library and Information ResourcesResources

StrengthsStrengths Through computer labs Through computer labs

and high tech centers, and high tech centers, there are numerous there are numerous avenues of access to avenues of access to electronic resourceselectronic resources

All librarians are full time All librarians are full time with minimum of a with minimum of a master’s degreemaster’s degree

The library’s acquisition The library’s acquisition budget has more than budget has more than doubled in the past five doubled in the past five yearsyears

The Interlibrary Loan The Interlibrary Loan Department can obtain Department can obtain any book, video, any book, video, dissertation, article or dissertation, article or other material not other material not available at CCSN libraryavailable at CCSN library

StrengthsStrengths Mechanisms are in place Mechanisms are in place

to select, acquire, to select, acquire, organize and maintain the organize and maintain the campus collectionscampus collections

On-campus students have On-campus students have many opportunities to many opportunities to interact with librariansinteract with librarians

Written policies helps Written policies helps inform library patrons of inform library patrons of available servicesavailable services

Faculty and staff are able Faculty and staff are able to participate in collection to participate in collection developmentdevelopment

Students, faculty and staff Students, faculty and staff have ready access to the have ready access to the comprehensive range of comprehensive range of servicesservices

Standard 5: Library and Information Standard 5: Library and Information ResourcesResources

ChallengesChallenges Current facilities need more study spaceCurrent facilities need more study space Faculty need to be involved more in the Faculty need to be involved more in the

collection development processcollection development process More extensive support for DE students is More extensive support for DE students is

a continuing needa continuing need Systematic assessment of patron needs Systematic assessment of patron needs

can be more effectivecan be more effective CCSN has some “catching up” to do in ITCCSN has some “catching up” to do in IT Library staffing needs to expandLibrary staffing needs to expand

Plans for ImprovementPlans for Improvement Funding has been secured and planning underway for a Funding has been secured and planning underway for a

library/classroom building on the West Charleston library/classroom building on the West Charleston campus. Current strategic planning involves an increase campus. Current strategic planning involves an increase of space on both the Cheyenne and Henderson campuses of space on both the Cheyenne and Henderson campuses to enhance services.to enhance services.

The faculty role in collection development will expand.The faculty role in collection development will expand. All students will benefit from: 1) implementing the open All students will benefit from: 1) implementing the open

source online tutorial program “Searchpath” and source online tutorial program “Searchpath” and positioning it on the library web page; 2) developing an positioning it on the library web page; 2) developing an online DE version of LIB 101 using WEBCT; 3) formalizing online DE version of LIB 101 using WEBCT; 3) formalizing the assessment process for all library instruction, the assessment process for all library instruction, initiatives and programs; and 4) hiring a new librarian for initiatives and programs; and 4) hiring a new librarian for DE services. DE services.

A continuing program of assessment will help guide A continuing program of assessment will help guide library services and levels of patron satisfaction. library services and levels of patron satisfaction.

Continue to engage and annually revise the scope of work Continue to engage and annually revise the scope of work for Collegis to support and improve CCSN’s information for Collegis to support and improve CCSN’s information resources.resources.

Since the self-study. . .Since the self-study. . . Completed library strategic plan (draft)Completed library strategic plan (draft) Benchmarked library to peer institutionsBenchmarked library to peer institutions Completed design and construction documents for new Completed design and construction documents for new

library at West Charlestonlibrary at West Charleston Technology strategic planning began on September 19 Technology strategic planning began on September 19 Campus wireless will be offered to all to improve access Campus wireless will be offered to all to improve access Email for all students will improve communication and other Email for all students will improve communication and other

faculty-student interactionsfaculty-student interactions OTS is ready to deploy other smart classrooms and more OTS is ready to deploy other smart classrooms and more

online services, as well as the new web content online services, as well as the new web content management system management system

24x7 help desk is available to all faculty, staff and students24x7 help desk is available to all faculty, staff and students Invested $2 million in IT infrastructure renewalInvested $2 million in IT infrastructure renewal Planned for additional IT improvements in next 24 monthsPlanned for additional IT improvements in next 24 months

Standard 6: GovernanceStandard 6: GovernanceStrengthsStrengths

Within NSHE roles and Within NSHE roles and paths of communication paths of communication are clear.are clear.

The executive team is The executive team is experienced and experienced and committed to CCSN’s committed to CCSN’s strategic direction.strategic direction.

The Faculty Senate and The Faculty Senate and the faculty generally are the faculty generally are committed to CCSN’s committed to CCSN’s governance and to the governance and to the community.community.

An improved pattern of An improved pattern of communication helps communication helps inform CCSN faculty and inform CCSN faculty and staff. staff.

ChallengesChallenges CCSN must maintain its CCSN must maintain its

efforts at stability, particularly efforts at stability, particularly in senior positions.in senior positions.

New personnel must continue New personnel must continue familiarize themselves with familiarize themselves with the strategic plan of the the strategic plan of the college, to build support and college, to build support and trust between them and their trust between them and their respective departments and respective departments and to establish an atmosphere of to establish an atmosphere of cohesion. cohesion.

CCSN’s effort to extend itself CCSN’s effort to extend itself and bring education to some and bring education to some of the more rural areas of of the more rural areas of southern Nevada must be southern Nevada must be supported to provide an supported to provide an education equally substantive education equally substantive with that offered at local with that offered at local campuses. campuses.

Standard 6: Plans for Standard 6: Plans for ImprovementImprovement

The emphasis given to the strategic plan, The emphasis given to the strategic plan, “A Vision of Blue Skies Ahead: A “A Vision of Blue Skies Ahead: A Blueprint for Mapping CCSN’s Future” will Blueprint for Mapping CCSN’s Future” will provide an opportunity to see academic provide an opportunity to see academic and administrative progress that will and administrative progress that will enable the college to handle its growth.enable the college to handle its growth.

““The Guide to the Hiring Process” The Guide to the Hiring Process” presents a detailed schema for bringing presents a detailed schema for bringing into the college new administrators, into the college new administrators, faculty and staff who will be able to faculty and staff who will be able to enrich the life of the college and ensure enrich the life of the college and ensure the attainment of many of the goals of the attainment of many of the goals of the strategic plan. the strategic plan.

Since the self-study. . .Since the self-study. . .

Held community forums throughout Held community forums throughout the state in coordination with the the state in coordination with the ChancellorChancellor

Held faculty forums on CCSN issuesHeld faculty forums on CCSN issuesRevised the CCSN Bylaws (approved Revised the CCSN Bylaws (approved

by the Regents) for broader by the Regents) for broader representation of employee groupsrepresentation of employee groups

Strengthened the President’s CabinetStrengthened the President’s CabinetBegan revisions to the hiring policyBegan revisions to the hiring policy

Standard 7: FinancesStandard 7: FinancesStrengthsStrengths CCSN can make decisions on CCSN can make decisions on

funding allocations to ensure funding allocations to ensure adherence with campus adherence with campus objectives, planning, and objectives, planning, and priorities. priorities.

Policies of the Board are clear Policies of the Board are clear regarding campus reporting and regarding campus reporting and flexibility of resource allocations.flexibility of resource allocations.

Nevada has enjoyed a strong Nevada has enjoyed a strong economy to support increasing economy to support increasing demands in education.demands in education.

CCSN has bonding authority for CCSN has bonding authority for $20 million for parking $20 million for parking structures. The college structures. The college anticipates the need to add a anticipates the need to add a student fee to support student fee to support repayment of the debt. repayment of the debt.

Adequate policies are in place to Adequate policies are in place to address capital debt as needed. address capital debt as needed.

ChallengesChallenges Capital funding is essential to Capital funding is essential to

ensure appropriate development of ensure appropriate development of campus facilities. With CCSN;s campus facilities. With CCSN;s complexities and size addressing all complexities and size addressing all resource demands remains a resource demands remains a challenge.challenge.

The financial model for CCSN is The financial model for CCSN is dependent upon state resources to dependent upon state resources to support operations and capital support operations and capital development. These resources do development. These resources do not fully address needs. Developing not fully address needs. Developing diverse revenue sources must diverse revenue sources must continue to expand. continue to expand.

Legislative approval for bond Legislative approval for bond issuance is strictly for the purpose issuance is strictly for the purpose of parking facilities. This approval of parking facilities. This approval will not support general capital will not support general capital construction for facilities, land construction for facilities, land procurement, or other types of procurement, or other types of facility funding that may be facility funding that may be required.required.

Standard 7: FinancesStandard 7: Finances Working collaboratively with the state, campus Working collaboratively with the state, campus

officials will develop a capital plan to address officials will develop a capital plan to address campus growth and long range campus campus growth and long range campus development, as well as identify future campus development, as well as identify future campus locations.locations.

The Finance and Budget Division is developing The Finance and Budget Division is developing methods to streamline budget development and methods to streamline budget development and collection, attempting to overcome the limitations collection, attempting to overcome the limitations of an outdated financial system. The division is of an outdated financial system. The division is continuing to review applications for a system that continuing to review applications for a system that will streamline the departmental budget process.will streamline the departmental budget process.

The college is planning to request a revision to The college is planning to request a revision to legislative authority for bond issuance that will legislative authority for bond issuance that will provide the campus broader application and provide the campus broader application and utilization of the bond authority.utilization of the bond authority.

Since the self-study. . .Since the self-study. . .

Received internal and external audits Received internal and external audits on various operations of the Collegeon various operations of the College

Continued work on implemented a Continued work on implemented a new, productivity-based budget new, productivity-based budget model for academic affairsmodel for academic affairs

Standard 8: Physical Standard 8: Physical ResourcesResources

StrengthsStrengths CCSN has persistent in CCSN has persistent in

promoting the need for capital promoting the need for capital projects. The effectiveness of projects. The effectiveness of the presentations resulted in the presentations resulted in a substantial increase in funds a substantial increase in funds allocated to CCSN during the allocated to CCSN during the 2005 budget session. Funds 2005 budget session. Funds awarded to the college awarded to the college totaled $40 million.totaled $40 million.

New facilities projects have New facilities projects have been completed on schedule been completed on schedule and generally on budget—and generally on budget—thanks to the facilities thanks to the facilities planning staff. planning staff.

CCSN has brought on-line four CCSN has brought on-line four new buildings in 2004-2005 new buildings in 2004-2005 and will be adding two and will be adding two additional buildings in the additional buildings in the near future.near future.

ChallengesChallenges A Facilities Master Plan should A Facilities Master Plan should

be developed for the entire be developed for the entire college. The facilities plan college. The facilities plan should correlate to the should correlate to the college’s overall Strategic college’s overall Strategic Plan.Plan.

As the college continues to As the college continues to grow, sufficient office, grow, sufficient office, classroom, conference, and classroom, conference, and parking space is a concern for parking space is a concern for all three campuses.all three campuses.

Since the self-study. . .Since the self-study. . .

Held a groundbreaking for the new Held a groundbreaking for the new automotive technology building at the automotive technology building at the Cheyenne campusCheyenne campus

Completed drawings for the new Completed drawings for the new classroom/library building at West classroom/library building at West CharlestonCharleston

Continued conversion of classrooms to Continued conversion of classrooms to “smart” technology“smart” technology

Improved exterior signage at West Improved exterior signage at West CharlestonCharleston

Standard 9: Institutional Standard 9: Institutional IntegrityIntegrity

StrengthsStrengths CCSN realizes that the maintenance CCSN realizes that the maintenance

of high ethical standards requires of high ethical standards requires alertness to areas that can be alertness to areas that can be improved and decisive action setting improved and decisive action setting up programs to remedy that up programs to remedy that deficiency.deficiency.

There is a dynamic alert system There is a dynamic alert system calling attention to the non-calling attention to the non-performing student and providing performing student and providing necessary support.necessary support.

The move to provide consistency of The move to provide consistency of format and location for approved format and location for approved new policies will allow them to be new policies will allow them to be communicated uniformly.communicated uniformly.

College Catalog is now on an annual College Catalog is now on an annual revision schedule and is combined revision schedule and is combined with the Student Handbook.with the Student Handbook.

The current emphasis on policy The current emphasis on policy review raised the awareness of review raised the awareness of many to ethical lapses that many to ethical lapses that inadvertently could compromise the inadvertently could compromise the college.college.

ChallengesChallenges In a growing organization, there is a In a growing organization, there is a

need for consistent and continual need for consistent and continual communication of goals, objectives, communication of goals, objectives, and strategies (action plans).and strategies (action plans).

Policies and procedures, Faculty Policies and procedures, Faculty Senate bylaws, CCSN bylaws, and the Senate bylaws, CCSN bylaws, and the Professional Staff Handbook need Professional Staff Handbook need continuous review, revision (as continuous review, revision (as needed) and communication to the needed) and communication to the CCSN community.CCSN community.

Internal controls on work processes Internal controls on work processes and policy compliance need and policy compliance need systematic monitoring.systematic monitoring.

Standard 9: Plans for Standard 9: Plans for ImprovementImprovement

CCSN must make more consistent CCSN must make more consistent use of its website to announce and use of its website to announce and explain new policies. explain new policies.

Since the self-study. . .Since the self-study. . .

Formed a faculty committee on communication Formed a faculty committee on communication and developed a communication policyand developed a communication policy

Installed plasma screens to convey informationInstalled plasma screens to convey information Continued Academic and Student Services Continued Academic and Student Services

newsletters (separate) as well as monthly newsletters (separate) as well as monthly memosmemos

Adopted about 12 policies in 2005-06 and Adopted about 12 policies in 2005-06 and submitted another 11 to the Senate for 2006-07submitted another 11 to the Senate for 2006-07

Provide better access to web informationProvide better access to web information

Comments & QuestionsComments & Questions