CCSF Faculty/Staff Technology Resources

Technology Learning Center Workshops Web sites Online Training

Help Desk: 239-3711

Technology Learning Center (TLC)

• Technology training, info, advice and help for faculty and staff

• Web site: Search for TLC at www.ccsf.edu • Staff: Carol Reitan, Vic Fascio

– Office: Batmale 312– Open Lab: Batmale 313

• Works with: – Help Desk– TMI (Online Courses), – ITS

2

TLC Components

• Open Labs: Batmale 313 (Lab) M-F 9-4• Batmale 422 (Lounge)

Open when campus is open

• In-person Workshops: Batmale 313– Departmental Trainings by arrangement

• Restricted right now: budget; staffing– Walkthroughs by arrangement

• One-on-one, smaller depts/other campuses

3

• TLC Workshops: Online schedule and Calendar

• @One: In-person workshops in Northern and Southern Cal, Online seminars, much more: http://www.onefortraining.org/

• VTC online training: www.vtc.com – Password on request (239-3711)

4

Training

• TLC Web site: Tech Directory– Tech accounts and how to get them– How to reset passwords for different

accounts

• Main CCSF Web Site: MyCCSF– Quick access to account applications,

logins, Web4, Calendar, Catalog, Schedule

5

Technology information

Wireless

• Search for WiFi at www.ccsf.edu – Instructions and sign-up

from online– Must have account to use

CCSF wireless– Enables wireless use

without password (well, one-time password)

– Hotspots listed on site

6

Help Desk

• CCSF tech help and information

• Tech problems• Problem-solving• Support for

CCSF computers and software

• From passwords to Word to Web sites

• 239-3711• Weekdays 9 - Noon;

1:30-4:30• Office: Batmale 310• Staff: James, Alan,

Arnold, Dorothy

7

TECHNOLOGY COMPONENTS

Email systems for employees and students

Online Courses

New CCSF Web site

8

Email

• GroupWise– For all official announcements– Apply with paper form

• New: Gmail for Employees– Apply online: Link on MyCCSF– Gives access to Google Apps– Personal Web sites possible using Google Sites

• Students all have CCSF Google Accounts

9

Student Gmail

• Students for the first time have CCSF Google (Gmail) Accounts

• What instructors need to know– Online Classlists will list student CCSF Gmail– Student instructions on MyCCSF page– You may be called upon to help– Student Gmail info for Instructors [pdf]

10

Online Courses

• Separate department from the TLC:Tech Mediated Instruction (TMI)– Online Courses

– Tech-enhanced

• Engine: Open-source Moodle Software

– Branded as Insight at CCSF

– Insight.ccsf.edu

– Departmental OK required for Online courses– Extensive online help for Instructors/Students

11

INSIGHT – (Powered by Moodle)http://insight.ccsf.edu/

12

New CCSF Web Site (CMS)

• Ongoing project• Web pages for Campuses, Departments,

Projects• Designated folks from each department• TLC Training: 3 Workshops

– Listed on Training/Workshops pages

13

14

Welcome!

• We look forward to meeting you!

15

Thanks!

• See you in our labs and workshops• Check our Web site

16