CCNA Voice From Networkers

© 2006, Cisco Systems, Inc. All rights reserved.14362_04_2008_c2.scr

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© 2008 Cisco Systems, Inc. All rights reserved. Cisco PublicBRKCRT 1106IIUC Exam Prep 2

BRKCRT-1106

CCNA Voice: A New Associate Level Certification


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© 2008 Cisco Systems, Inc. All rights reserved. Cisco Public 3BRKCRT-110614362_04_2008_c2

Agenda

Preparing for the IIUC ExamUnderstanding Traditional Telephony and VoIPImplementing the Cisco Smart Business Communications SystemImplementing Cisco Unified Communications Manager ExpressImplementing Cisco Unity ExpressQ&A


What we will coverImpossible to cover all topics for IIUC in two hour sessionSession is about “How to Prepare for the IIUC Exam”, not about “Covering all IIUC knowledge in two hours”Will provide:

SuggestionsResourcesSome sample questions

We will cover practice exam tasks in a few of the key topic areas:

Understanding Traditional Telephony and VoIP

Implementing Cisco Smart Business Communications SystemImplementing Cisco Unified Communications Manager ExpressImplementing Cisco Unity Express


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Disclaimer

We may not be able to address your specific question

If you have taken the exam please refrain from asking questions from the exam

We will be available after the session to direct you to resources to assist with specific questions or to provide clarification

This session will strictly adhere to the Cisco’s Rules of Confidentiality


Topics Covered in IIUCDescribe the components of the Cisco Unified Communications Architecture

Describe the function of the infrastructure in a UC environment Describe the function of endpoints in a UC environment Describe the function of the call processing agent in a UC environment Describe the function of messaging in a UC environment Describe the function of auto attendants and IVRs in a UC environment Describe the function of contact center in a UC environment Describe the applications available in the UC environment, including mobility, Presence, and Telepresence Describe how the Unified Communications components work together to create the Cisco Unified Communications Architecture

Describe PSTN components and technologies Describe the services provided by the PSTN Describe time division and statistical multiplexing Describe supervisory, informational, and address signalling Describe numbering plans Describe analog circuits Describe digital voice circuits Describe PBX, trunk lines, key-systems, and tie lines


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Topics Covered in IIUC cont.

Describe VoIP components and technologiesDescribe the process of voice packetization Describe RTP and RTCP Describe the function of and differences between codecs Describe H.323, MGCP, SIP, and SCCP signalling protocols

Describe and configure gateways, voice ports, and dial peers to connect to the PSTN and service provider networks

Describe the function and application of a dial plan Describe the function and application of voice gateways Describe the function and application of voice ports in a gatewayDescribe the function and operation of call-legs Describe and configure voice dial peers Describe the differences between PSTN and Internet Telephony Service Provider circuits



Describe and configure a Cisco network to support VoIPDescribe the purpose of VLANs in a VoIP environment Describe the environmental considerations to support VoIP Configure switched infrastructure to support voice and data VLANs Describe the purpose and operation of PoE Identify the factors that impact voice quality Describe how QoS addresses voice quality issues Identify where QoS is deployed in the UC infrastructure

Implement UC 500 using Cisco Configuration Assistant Describe the function and operation of Cisco Configuration Assistant Configure UC 500 device parameters Configure UC 500 network parameters Configure UC 500 dial plan and voicemail parameters Configure UC 500 SIP trunk parameters Configure UC 500 voice system features Configure UC 500 user parameters


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Topics Covered in IIUC cont.Implement Cisco Unified Communications Manager Express to support endpoints using CLI

Describe the appropriate software components needed to support endpoints Describe the requirements and correct settings for DHCP, NTP, and TFTP Configure DHCP, NTP and TFTP Describe the differences between key system and PBX mode Describe the differences between the different types of ephones and ephone-dns Configure Cisco Unified Communications Manager Express endpointsConfigure call-transfer per design specifications Configure voice productivity features, including hunt groups, call park, call pickup, paging groups, and paging/intercom Configure Music on Hold

Implement voicemail features using Cisco Unity Express Describe the Cisco Unity Express hardware platforms Configure the foundational elements required for Cisco Unified Communications Manager Express to support Cisco Unity Express Describe the features available in Cisco Unity Express Configure AutoAttendant services using Cisco Unity Express Configure basic voicemail features using Cisco Unity Express



Perform basic maintenance and operations tasks to support the VoIP solution

Describe basic troubleshooting methods for Cisco Unified Communications Manager Express

Explain basic troubleshooting methods for Cisco Unity Express

Explain basic maintenance and troubleshooting methods for UC 500


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Exam Task Formats


Exam Taking Tips

Eliminate nonsense options

Look for the “best” answer

Look for subtleties

Make an intelligent guess

Use a time budget. Do not spend too much time on one question

Practical Tips on Taking Multiple Choice Exams


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Exam Format

Question formatsDeclarative

Procedural

Drag and drop

Complex procedural

Avoided question formatsMemorization of command syntax or interface/menus

“Trick questions”

Version dependencies (platform dependencies are not avoided, i.e., configure Cisco IOS vs. Cisco Cat IOS)

Test Practical Implementation Skills


Exam Format: Declarative

Which OSI model layer provides the connectionless protocol used for VoIP?

A. Layer 2

B. Layer 3

C. Layer 4

D. Layer 6

A Declarative Exam Task Tests Simple Recall of Pertinent Facts


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Exam Format: ProceduralA Procedural Exam Task Tests the Ability to Apply Knowledge to Solve a Given IssueRefer to the figure. Which would you recommend for a customer interaction management solution that will provide for 10 to 300 agents?

A. Cisco Unified Contact Center Express

B. Cisco Unified Contact Center Enterprise

C. Cisco Unified Contact Center Hosted

D. Cisco Unified IP Contact Center


Exam Format Procedural Figure


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Exam Format: Drag and DropA Drag and Drop Exam Task Tests the Ability to Relate ConceptsClick and drag the characteristic on the left to the Voice Protocol to which it applies.

Point to Point

Text Based

Peer to Peer

Packet Based

H.323

SIP


Exam Format

A complex procedural exam task test the ability to apply multiple knowledge points to solve an issue

Complex Procedural


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Section1:Understanding Traditional and VoIP Telephony


Practice Task

Which port type is typically used to connect to an analog circuit from the PSTN?

A. FXSB. T1/E1 CASC. FXOD. T1/E1 PRI

Analog and Digital Circuits


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Which port type is typically used to connect to an analog circuit from the PSTN?

A. FXS

B. T1/E1 CAS

C. FXO

D. T1/E1 PRI

Practice Task Analog and Digital Circuits


Practice Task

Which channel(s) are used for signaling on an E1 PRI?

A. Time slot 1

B. Time slot 17

C. Time slots 1 and 17

D. Time slot 32

E. Time slots 17 and 32



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Which channel(s) are used for signaling on an E1 PRI?

A. Time slot 1

B. Time slot 17

C. Time slots 1 and 17

D. Time slot 32

E. Time slots 17 and 32

Practice TaskAnalog and Digital Circuits


Practice Task

Drag the characteristic on the left to the type of circuit on the right; some may be used more than once.

T1 CAS

Up to 24 channels for voice

16 frames are grouped together to make a multiframe

E1 PRI

One channel for signaling

ESF groups together 24 frames

1 sample per channel per frame



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Practice Task

Drag the characteristic on the left to the type of circuit on the right; some may be used more than once.

T1 CAS

Up to 24 channels for voice

16 frames are grouped together to make a multiframe

E1 PRI

One channel for signaling

ESF groups together 24 frames





Practice Task

What is the combined header overhead for a voice packet with RTP/UDP/IP and Ethernet headers without using cRTP?

A. 18 bytes

B. 20 bytes

C. 22 bytes

D. 40 bytes

E. 46 bytes

F. 58 bytes

DSPs and CODECs


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What is the combined header overhead for a voice packet with RTP/UDP/IP and Ethernet headers without using cRTP?

A. 18 bytes

B. 20 bytes

C. 22 bytes

D. 40 bytes

E. 46 bytes

F. 58 bytes

Practice TaskDSPs and CODECs


Practice Task

Which two identify the function and components of a gateway? (Choose two.)

A. Functions exclusively in client-server voice networks.

B. May function as an analog-to-digital or digital-to-analog device.

C. A different gateway type is required for client-server and peer-to-peer networks.

D. Translates between different networks.

E. Requires DSP resources to support translation.

Gateways


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Practice TaskGateways

Which two identify the function and components of a gateway? (Choose two.)

A. Functions exclusively in client-server voice networks.

B. May function as an analog-to-digital or digital-to-analog device.

C. A different gateway type is required for client-server and peer-to-peer networks.

D. Translates between different networks.

E. Requires DSP resources to support translation.


Section 2 Implementing the Cisco Smart Business Communications System


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The Cisco Unified Communications 500 Series for Small BusinessThe key component of the Cisco Smart Business Communications System is the Cisco Unified Communications 500 Series for Small Business.The Cisco Unified Communications 500 Series for Small Business includes:

Call processing based on Cisco Unified Communications Manager Express 4.2Voice mail and auto-attendant provided using Cisco Unity Express 2.3.4 Support for full portfolio of Cisco Unified IP phonesLAN switching with built-in or expansion switchesFirewall and VPN capabilitiesCisco data routingH.323 and SIP protocol supportCisco Configuration AssistantCisco Smart Assist default configuration preconfigured for voice, data, and mobilityWireless LAN support using built-in or external AP (optional)

8- or 16-User Desktop Models

32- or 48-User Models


Cisco Unified Communications 500 Series for Small Business

MOH

10.5” wide, 11.05” deep, 1.5 RU tall (2.625”)

Wi-Fi (optional)

Console PoE (8) WANPort

ExpansionPort

2 x BRI FXS (4)VIC Slot

(field expansion)

FXO (4)

ModelUC520-8U-2BRI-K9

ModelUC520-8U-4FXO-K9

8- or 16-User Models


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Telephony FeaturesPBX mode or keyswitch modeSystem features

LanguageDate formatSystem messageSystem speed dials

Network featuresVoice VLANDHCP scope settingsIP addressing

SIP trunk settingsDial plan settings

Extension lengthOutgoing call handlingIncoming call handling

Voice-mail featuresVoice-mail pilot numbersAuto-attendant

Voice featuresMOHPagingIntercomHunt GroupCall PickupCaller ID BlockingCall blockingCall ParkConferencing

UsersNameAssociation with a device

PhoneMAC addressExtension number(s)PermissionsCall Forward settings


Cisco Configuration AssistantIs a GUI tool used to deploy, configure, maintain, and monitor the following aspects of Cisco Smart Business Communications Systems:

SwitchingTelephonyWirelessSecurityNetwork servicesInternet connectivity

Is a Windows-based applicationRequires IP connectivity to functionProvides an interactive topology view

Drag and drop upgrades of software, firmware, and language files

Provides a front panel view


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Demonstration of Configuring UC-520

1. Verify autoconfiguration of two IP phones2. Configure an Internet connection – IP address 10.1.10.100/24

Default Gateway 10.1.10.13. Verify the Data and Voice VLAN settings – Data VLAN 10, Voice VLAN

1004. Configure Users and Passwords – Username: admin, Password: cisco5. Configure an NTP server – IP address: 172.16.1.16. Configure a System Message – Your current options 7. Configure dial plan to support E9118. Configure Date and Time Format – Date YY/MM/DD Time: 24-hour

format

We Are Going to Verify Some of the Default Settings and Add Some Basic Configuration to a UC-520


Section 3 –Implementing Cisco Unified Communications Manager Express


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Practice Task

You have a customer that is interested in deploying a Unified Communications network to replace their existing PBX. They have a LAN that is using a registered IP address range that do not have enough free IP addresses to support both a data and voice network. You want to make a point of discussing voice VLANs withyour customer, what characteristics do you need to emphasize? (Choose three.) A. The voice VLAN when combined with a data VLAN separate the

voice and data trafficB. A voice VLAN allows RFC 1918 to be used for voice network addressing

preserving the registered IP address space.C. It simplifies QoS configurationD. Requires separate network connections for the data and voice networks.E. Requires separate switches to support the data and voice VLANs.F. A voice VLAN reduces spanning tree overhead.

VLAN Configuration


You have a customer that is interested in deploying a Unified Communications network to replace their existing PBX. They have a LAN that is using a registered IP address range that do not have enough free IP addresses to support both a data and voice network. You want to make a point of discussing voice VLANs withyour customer, what characteristics do you need to emphasize? (Choose three.) A. The voice VLAN when combined with a data VLAN separate the

voice and data trafficB. A voice VLAN allows RFC 1918 to be used for voice network addressing

preserving the registered IP address space.C. It simplifies QoS configurationD. Requires separate network connections for the data and voice networks.E. Requires separate switches to support the data and voice VLANs.F. A voice VLAN reduces spanning tree overhead.

Practice Task – VLAN Configuration


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Practice Task

Drag the steps in the IP phone bootup process on the left and place them in the correct order on the right.

1.The phone uses Cisco Discovery Protocol to learn the voice VLAN.

The phone initializes the IP stack.

The IP phone powers on.

The phone performs a POST.

The phone boots.

2.

3.

5.

4.

Phone Bootup Process


Practice Task

Drag the steps in the IP phone bootup process on the left and place them in the correct order on the right.

1.

The phone uses Cisco Discovery Protocol to learn the voice VLAN.

The phone initializes the IP stack.

The IP phone powers on.

The phone performs a POST.

The phone boots.

2.

3.

5.

4.

Phone Bootup Process


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Practice Task

What is the point of using the ip dhcp excluded-address command?A. It provides a method of having DHCP serve the same IP

address to the same device every time. B. It removes addresses from the DHCP subnet so they can be

used for other devices that require static addresses like servers or gateways

C. It provides a method of having DHCP serve up addresses reserved for servers and gateways

D. It provides a method of removing IP addresses reserved for data VLANs.

DHCP


What is the point of using the ip dhcp excluded-addresscommand? A. It provides a method of having DHCP serve the same IP

address to the same device every time. B. It removes addresses from the DHCP subnet so they can be

used for other devices that require static addresses like servers or gateways.

C. It provides a method of having DHCP serve up addresses reserved for servers and gateways.

D. It provides a method of removing IP addresses reserved for data VLANs.

Practice TaskDHCP


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CMERouter1# show running-configuration!!ip dhcp excluded-address 10.1.10.1 10.1.10.10ip dhcp excluded-address 10.1.10.11 10.1.10.254ip dhcp excluded-address 10.1.110.1 10.1.110.10ip dhcp excluded-address 10.1.110.11 10.1.110.2540ip dhcp pool Datanetwork 10.1.10.0 255.255.255.0default-gateway 10.1.10.1!ip dhcp pool Voicenetwork 10.1.110.0 255.255.255.0default-gateway 10.1.110.1Option 150 ip 10.1.110.1!

Practice Task

Refer to the exhibit. You have configured a DHCP pool for the 10 IP phones on your network. The phones are not receiving IP addresses. What is the problem?A. The default gateway has the wrong IP addressB. The option 150 command is missingC. The subnet overlaps with the data VLAND. The ip excluded-address range won’t allow any IP addresses to be deployed.

DHCP


Refer to the exhibit. You have configured a DHCP pool for the 10 IP phones on your network. The phones are not receiving IP addresses. What is the problem?A. The default gateway has the wrong IP addressB. The option 150 command is missingC. The subnet overlaps with the data VLAND. The ip excluded-address range won’t allow any IP addresses to be deployed.

Practice Task

CMERouter1# show running-configuration!!ip dhcp excluded-address 10.1.10.1 10.1.10.10ip dhcp excluded-address 10.1.10.11 10.1.10.254ip dhcp excluded-address 10.1.110.1 10.1.110.10ip dhcp excluded-address 10.1.110.11 10.1.110.254!ip dhcp pool Datanetwork 10.1.10.0 255.255.255.0default-gateway 10.1.10.1!ip dhcp pool Voicenetwork 10.1.110.0 255.255.255.0default-gateway 10.1.110.1Option 150 ip 10.1.110.1!

DHCP


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Practice Task

Refer to the exhibit. You have configured a DHCP pool for the 10IP phones on your network. The phones are receiving IP addresses, but are not getting the configuration files from the Cisco Unified Communications Manager Express. What is the problem?A. The default gateway has the wrong IP addressB. The option 150 command is missingC. The subnet overlaps with the data VLAND. The ip excluded-address range is won’t allow any IP addresses to be deployed.

CMERouter1# show running-configuration!!ip dhcp excluded-address 10.1.10.1 10.1.10.10ip dhcp excluded-address 10.1.10.21 10.1.10.254ip dhcp excluded-address 10.1.110.1 10.1.110.10ip dhcp excluded-address 10.1.110.21 10.1.110.254!ip dhcp pool Datanetwork 10.1.10.0 255.255.255.0default-gateway 10.1.10.1!ip dhcp pool Voicenetwork 10.1.110.0 255.255.255.0default-gateway 10.1.110.1

DHCP


Practice Task

CMERouter1# show running-configuration!!ip dhcp excluded-address 10.1.10.1 10.1.10.10ip dhcp excluded-address 10.1.10.21 10.1.10.254ip dhcp excluded-address 10.1.110.1 10.1.110.10ip dhcp excluded-address 10.1.110.21 10.1.110.254!ip dhcp pool Datanetwork 10.1.10.0 255.255.255.0default-gateway 10.1.10.1!ip dhcp pool Voicenetwork 10.1.110.0 255.255.255.0default-gateway 10.1.110.1

DHCP

Refer to the exhibit. You have configured a DHCP pool for the 10 IP phones on your network. The phones are receiving IP addresses, but are not getting the configuration files from the Cisco Unified Communications Manager Express. What is the problem?A. The default gateway has the wrong IP addressB. The option 150 command is missingC. The subnet overlaps with the data VLAND. The ip excluded-address range is won’t allow any IP addresses to be deployed.


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Practice TaskRefer to the exhibit. Drag the correct configuration commands on the left into the router configuration on the right to configure three ephone-dns starting with extension 2000. Each ephone-dn must allow consultative transfer. Add the configured ephone-dns to the ephone 1 configuration so that button one has the lowest extension number and button 2 supports an overlay with call waiting. Not all options will apply.

MAC 000F.2470.F8F8

!

!

!ephone 1

button 1:1 2o2 3ephone-dn 1 dual-line

mac-address 000f.2470.f8f8button 1:1 2c2 3number 2000ephone-dn 3 dual-line

number 2001

number 2002ephone-dn 2 dual-line

ephone-dn 1

ephone-dn 2ephone-dn 3

Ephone-dn and Ephone Configuration


Practice TaskRefer to the exhibit. Drag the correct configuration commands on the left into the router configuration on the right to configure three ephone-dns starting with extension 2000. Each ephone-dn must allow consultative transfer. Add the configured ephone-dns to the ephone 1 configuration so that button one has the lowest extension number and button 2 supports an overlay with call waiting. Not all options will apply.

MAC 000F.2470.F8F8

ephone-dn 1 dual-linenumber 2000!ephone-dn 2 dual-linenumber 2001!ephone-dn 3 dual-line number 2002!ephone 1mac-address 000f.2470.f8f8button 1:1 2c2 3

button 1:1 2o2 3ephone-dn 1

ephone-dn 2ephone-dn 3

Ephone-dn and Ephone Configuration


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Practice Task

Refer to the exhibit. If a third call is placed to extension 1004, how will the call be treated?

A. The call will ring on the second channel on Ephone 5.

B. The call will ring on the second channel on both Ephones 4 and 5.

C. The call will ring on the second channel of Ephone 4

D. The call will receive a busy tone because both ephone-dns are busy.

Hunt Groups1004 on Line Button 2

1004 on Line Button 2

Ephone 4

Ephone 5

Button 2 preference 0 huntstop channel

1004

1004


1004

1004


Practice Task

Refer to the exhibit. If a third call is placed to extension 1004, how will the call be treated?

A. The call will ring on the second channel on Ephone 5.

B. The call will ring on the second channel on both Ephones 4 and 5.

C. The call will ring on the second channel of Ephone 4

D. The call will receive a busy tone because both ephone-dns are busy.



Ephone 4

Ephone 5


1004

1004


1004

1004

Hunt Groups


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Practice Task

A. 100 Mb/sB. 10 Mb/sC. 512 kb/sD. 256 kb/s

QoS Configuration

IP IP IP IP

10 Mb/s256 kb/s 512 kb/s

100 Mb/s

Refer to the exhibit. What is the maximum bandwidth available to packets going from the PC to the server?


A. 100 Mb/sB. 10 Mb/sC. 512 kb/sD. 256 kb/s

Practice Task

IP IP IP IP

10 Mb/s256 kb/s 512 kb/s

100 Mb/s

Refer to the exhibit. What is the maximum bandwidth available to packets going from the PC to the server?

QoS Configuration


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Practice Task

Drag the characteristic on the left to the traffic type on the right; some may be used more than once.

Voice

Data

Video

Delay-insensitive

TCP retransmits

Smooth

Bursty

Smooth or Bursty

Greedy

UDP priority

Benign

QoS Configuration


Practice Task

Drag the characteristic on the left to the traffic type on the right; some may be used more than once.

Voice

Data

Video

Delay-insensitive

TCP retransmits

Smooth

Bursty

Smooth or Bursty

Greedy

UDP priority

Benign

UDP priority

QoS Configuration


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Practice Task

Which of the following single dial peers will support using an access code of 9 and support local, long distance and international dialing?

Dial Peer Configuration

A. dial-peer voice 9 potsdestination-pattern 9.port 1/0/0

B. dial-peer voice 9 potsdestination-pattern 9Tport 1/0/0

C. dial-peer voice 9 potsdestination-pattern 9#voice port 1/0/0

D. dial-peer voice 9 potsdestination-pattern 9$port 1/0/0

E. dial-peer voice 9 potsdestination-pattern 9%port 1/0/0


Practice Task

A. dial-peer voice 9 potsdestination-pattern 9.port 1/0/0

B. dial-peer voice 9 potsdestination-pattern 9Tport 1/0/0

C. dial-peer voice 9 potsdestination-pattern 9#voice port 1/0/0

D. dial-peer voice 9 potsdestination-pattern 9$port 1/0/0

E. dial-peer voice 9 potsdestination-pattern 9%port 1/0/0

Dial Peer ConfigurationWhich of the following single dial peers will support using an access code of 9 and support local, long distance and international dialing?


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Practice Task

Refer to the exhibit. What digits are forwarded to the PSTN in the following pots dial?

A. 9

B. 911

C. 9911

D. No digits are forwarded

dial-peer voice 9911 potsdestination-pattern 9911port 1/0/0



9

911

9911

No digits are forwarded

dial-peer voice 9911 potsdestination-pattern 9911port 1/0/0


Refer to the exhibit. What digits are forwarded to the PSTN in the following pots dial?

Practice Task


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Section 4 -Implementing Cisco Unity Express


Practice Task

Refer to the exhibit. You have configured your Cisco Unified Communications Manager Express to support Cisco Unity Express. When you try to use the service-engine service-module 1/0 session command to gain access to the Cisco Unity Express you receive the following error message “IP address needs to be configured on interface Service-Engine1/0”. What needs to be edited or changed to resolve the issue?

A. The service-module ip default-gateway address is incorrect

B. The IP address of the service-engine should be outside the excluded-address rangeC. The IP address of the Service-Engine should be the same a

interface Loopback 0

D. The ip unnumbered Loopback 0 command is missing from interface Service-Engine 1/0

ip dhcp excluded-address 10.19.153.0 10.19.153.10interface Loopback 0

ip address 10.19.153.1 255.255.255.0interface Service-Engine1/0

service-module ip address 10.19.153.2 255.255.255.0service-module ip default-gateway 10.19.153.1

ip route 10.19.153.2 255.255.255.255 service-engine 1/0

Cisco Unity Configuration


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Refer to the exhibit. You have configured your Cisco Unified Communications Manager Express to support Cisco Unity Express. When you try to use the service-engine service-module 1/0 session command to gain access to the Cisco Unity Express you receive the following error message “IP address needs to be configured on interface Service-Engine1/0”. What needs to be edited or changed to resolve the issue?

A. The service-module ip default-gateway address is incorrect

B. The IP address of the service-engine should be outside the excluded-address rangeC. The IP address of the Service-Engine should be the same a

interface Loopback 0

D. The ip unnumbered Loopback 0 command is missing from interface Service-Engine 1/0

Practice TaskCisco Unity Configurationip dhcp excluded-address 10.19.153.0 10.19.153.10interface Loopback 0

ip address 10.19.153.1 255.255.255.0interface Service-Engine1/0

service-module ip address 10.19.153.2 255.255.255.0service-module ip default-gateway 10.19.153.1

ip route 10.19.153.2 255.255.255.255 service-engine 1/0


Practice Task

Which of the following are capabilities associated with the TUI for a Cisco Unity Express Administrator? Choose three.)

A. Audio-based interface using the phone

B. Recording of personal greeting

C. Prompt management and recording

D. Alternate emergency, vacation, or holiday greeting

E. Recording spoken name

F. Manager phone setting for associated device

Cisco Unity Express Configuration


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Practice TaskCisco Unity Express ConfigurationWhich of the following are capabilities associated with the TUI for a Cisco Unity Express Administrator? Choose three.)A. Audio-based interface using the phone

B. Recording of personal greeting

C. Prompt management and recording

D. Alternate emergency, vacation, or holiday greeting

E. Recording spoken name

F. Manager phone setting for associated device


Practice Task

What are the Cisco IOS router prerequisites for Cisco Unity Express Support? (Choose three.)

A. Create SIP dial peers for directing calls into Cisco Unity Express.

B. Configure NTP settings if the router is the NTP server.

C. Setup IP addressing for the Cisco Unity Express hardware module.

D. Configure a static route to the address of the Cisco Unity Express module.

E. Setup routing and IP addressing on the router.

Cisco Unity Express


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Practice Task

What are the Cisco IOS router prerequisites for Cisco Unity Express Support? (Choose three.)A. Create SIP dial peers for directing calls into Cisco Unity

Express.

B. Configure NTP settings if the router is the NTP server.

C. Setup IP addressing for the Cisco Unity Express hardware module.

D. Configure a static route to the address of the Cisco Unity Express module.

E. Setup routing and IP addressing on the router.

Cisco Unity Express


Practice Task

Which Cisco Unified Communications Manager configuration component is associated with MWI on/off?

A. ephones

B. POTS dial peers

C. VoIP dial peers

D. ephone templates

E. ephone-dns

Cisco Unity Express Configuration


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Which Cisco Unified Communications Manager configuration component is associated with MWI on/off?

A. ephones

B. POTS dial peers

C. VoIP dial peers

D. ephone templates

E. ephone-dns

Practice TaskCisco Unity Express Configuration


Q and A


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CCNA Voice From Networkers

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