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Cisco Networking AcademyNew CCNA Curricula
This is an overview to introduce and position the new CCNA curricula:CCNA Discovery and CCNA Exploration.
English versions of each curriculum are now available.
Academy audiences
1. Please tailor this presentation to your goals, audience, and time constraints.
2. Notes are provided in this presentation to identify key speaking points
3. Please refer to other curricula materials for additional information
4. Send any feedback to your theater Networking Academy program contacts
Additional info:Valid as of January 2008Content valid:
Internal teamsAppropriate for:
Cisco Networking Academy New CCNA CurriculaTopic:
New CCNA Curricula Presentation Revision 6.1
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Speaker Name
December 2007
Cisco Networking Academy
New CCNA Curricula
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Contents
Portfolio Evolution
New CCNA Positioning, Features,and Benefits
Adoption and Migration
CCNA Discovery Details and
CCNA Discovery Server CCNA Exploration Details and
CCNA Eagle Server
Instructor Training
Curriculum Prerequisites
Translation
Equipment
Cisco Certifications andCertification Exam Vouchers
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Portfolio Evolution
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How Are We Evolving the Academy?
Shift focus from Academy growth to studentoutcomes
Develop courseware tailored to student goals
Align skills with specific jobs in networking
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Cisco Networking AcademyCurriculum Portfolio 18 Courses
Student Networking Knowledge and Skills
NetworkInstaller
Basic ITSupport
Small andMedium
BusinessNetworking
EnterpriseNetworking
CAREERS
CCNADiscovery
Routing,Switching,
WANs,Intro to Adv
Tech
CCNPAdvanced Routing
Remote AccessMultilayer Switching
Troubleshooting
Wireless
FUNDAMENTALSIT Essentials: PC Hardware
& SoftwareIT Essentials II: NOS
PNIE
CCNAExploration
Routing,Switching,
WANs,Intro to Adv
Tech
Security
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Improve StudentExperience
Improve Quality Increase Flexibility
Current CCNA CurriculumInstructor and Student Feedback
Promote engagement;align with studentinterests and
capabilities Optimize balance of
theory, practice, andapplication
Accommodate differentskill levels
Improve accuracy andflow of course content
Ensure content is
relevant and up-to-date
Address advancedtechnologies
Make curricula moreefficient to localize
Facilitate curriculum
delivery and classadministration
Provide high and lowbandwidth deliverycapabilities
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New CCNAPositioning,Features, andBenefits
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New CCNA Curricula
Motivate and engage students
Features:New course GUI
Aligned with certification changes
More efficient translation
Introduction to advanced technologies and converged networks
CCNA ExplorationCCNA Discovery
Hands-on approach to networkingeducation
Step-by-step labs
Teaches the general theoryneeded to build networks
Consider additional education inIT and prepare for entry-level IT
careers
Learn skills in more rigorous,comprehensive, theoretical, and
practical way Complex and challenging hands-
on labs
Pursue additional technology orengineering education whilepreparing for careers in IT
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Compare current GUI
to new GUI
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Navigation icons
Chapter Menu
Persistent 2/3media area
1/3 text area withmanual scroll bar
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New GUI Prototype FeedbackWorldwide Feedback from 415 Students and 71 Instructors
The new curriculum was just so straightforward and the links worked so
effectively; everything just seemed a lot easier for the students than the
original.
High School Instructor, United States
CCNA Discovery Prototype Findings, January 2007
93% of instructors believe students will learn more!
This curriculum is going to reinforce concepts much more easily. Theyll
be able to read, theyll be able to see it visually, then theyll handle labs,
and then any sort of class discussion is going to be more readily
understood. I like it.
Secondary School Instructor, Europe
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New CCNA CurriculaHow Do I Choose?
What are your studentsacademic capabilities?
What are your students goals?
How will your institution integratethe new CCNA curriculum?
Which curriculum best aligns
with your teaching methodology and
your students' interests?
Is the existing CCNA v3.1 curriculumvery difficult for your students interms of theoretical topics?
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CCNA Discovery CCNA Exploration
How Do I Choose?
Designed for students withbasic PC usage skills
Designed for students withadvanced problem solvingand analytical skills, suchas those who are pursuingdegrees in engineering,
math, or science
What are your students academic capabilities?
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CCNA Discovery CCNA Exploration
How Do I Choose?
Designed for students whowant to pursue additionaltechnology or engineeringeducations while preparing foran IT career
Prepares students for entry-
level IT careers after thecompletion of the four-coursecurriculum
Designed to make IT relevant,encourage students toconsider further education inIT, and help students preparefor entry-level IT careers
Prepares students for entry-level IT careers as early as thefirst two courses
What are your students goals?
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CCNA Discovery CCNA Exploration
How Do I Choose?
Can be part of anintegrated curriculum orcontinuing educationprogram at post-secondaryinstitutions such as career
and technical schools,colleges, and universities
Can be delivered as anindependent, standalonecurriculum, or integratedinto broader courses ofstudy at upper-secondary
institutions, career andtechnical schools, andcolleges
How will your institution integrate the new CCNAcurriculum?
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CCNA Discovery CCNA Exploration
How Do I Choose?
Teaches networking based on
technology concepts Allows students to learn skills in a
more rigorous, comprehensive,theoretical, and practical way thatis reflective of standard collegeand university-level educationalpractices
Uses language that allows forintegration with engineeringconcepts
Includes complex and challenginghands-on labs
Teaches networking based on
application Maps more directly to everyday
experiences with networks andcovers key networking conceptsbased on the types of networkenvironments students mayencounter
Uses easy-to-follow labs Provides general theory
Offers a career-oriented approachto learning networking
Which curriculum best aligns with your teachingmethodology and your students' interests?
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CCNA Discovery CCNA Exploration
How Do I Choose?
Yes, the current CCNAcurriculum is very difficult
No, the current CCNAcurriculum is just right ornot challenging enough
Is the existing CCNA v3.1 curriculum very difficultfor your students in terms of theoretical topics?
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Feature Comparison
~70 hours per courseTime to Learn
Required minimum of four weeks tocomplete each course andminimum of four months tocomplete all four courses
Required minimum of four weeksto complete each course andminimum of three months tocomplete all four courses
Courses structured to increaseflexibility and efficiency in coursesequence
Required minimumof six months tocomplete all fourcourses
Business Rules
Four courses structured by
practical network environments
PLUS: E-doing Introduction to advanced
technologies Helps prepare students for
entry-level IT careers byteaching applied skills early inthe curriculum
Four courses structured by
protocols and technologies withinvarious topologies
PLUS: E-doing Introduction to advanced
technologies Extra theory and more
challenging labs
Four courses
structured byprotocols andtechnology
Content
Basic PC usage skills Advanced problem-solving andanalytical skills typically associatedwith students in engineering, math,or science degree programs
Basic PC usageskills
Expected StudentCapabilities
CCNA Discovery CCNA ExplorationCCNA v3.1
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CCNA ExplorationChanges Compared to Current CCNA
Course Changes
Removed ISDN Added new WAN concepts Added ACLs, VPN concepts
Accessing theWAN
WANTechnologies
CCNA 4
Can be taught before, with, or after RoutingProtocols and Concepts
Added Rapid Spanning Tree protocol Added wireless concepts More challenging labs
LAN Switchingand Wireless
Switching Basicsand Intermediate
RoutingCCNA 3
Can be taught before, with, or after LANSwitching and Wireless
Removed IGRP Added VLSM, OSPF, EIGRP More challenging labs
RoutingProtocols and
Concepts
Routers andRouting Basics
CCNA 2
Intro to Advanced Technologies and ConvergedNetworks
Top-Down Approach to Networking
NetworkFundamentals
Networking BasicsCCNA 1
CCNAExploration
CCNA v3.1
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CCNA Discovery and CCNA ExplorationArticulation (Course Credit)
Generally developed at the institutional level based onexisting programs and pathways
CCNA Discovery CCNA Exploration
Networking for Home and SmallBusinesses
Network FundamentalsWorking for a Small-to-MediumBusiness or ISP
Equivalent Knowledge
Equivalent Credit
Students who complete all four CCNA Discovery or CCNAExploration courses will be prepared to begin the CCNP curriculum
An institution may choose to grant CCNA Exploration credit forstudents who complete the CCNA Discovery curriculum
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Adoption &Migration
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Tools Available to You
Datasheets
Scope and Sequence
documents Detailed equipment list
Product demos
FAQs
At-A-Glance
Job frameworkinformation
Curriculum SelectionGuidelines
Presentations
New CCNA Video
Currently Available
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Chapter Demos
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New CCNA Curricula Video
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CCNA Discovery and CCNA ExplorationMigration
Institutions midway through delivering CCNA v3.1should continue with the CCNA v3.1 curriculum untilcompletion
Countries with translated versions of CCNA v3.1
courses can wait until a translated version of the newCCNA curricula is available, or adopt the Englishversion
CCNA v3.1 curriculum English end of availability
Course 1 31 July 2008 *
Courses 2-4 31 July 2009
*31 December 2008 in Asia Pacific region only
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New CCNA Curricula and CertificationTimeline
Apr 2007 May 2007 Dec 2007June 2007
New CCNA CurriculaAnnouncements
General AvailabilityCCNA Discovery final 2 courses
CCNA Exploration final 2 courses(English Versions)
General AvailabilityCCNA Discovery 2 courses
CCNA Exploration 2 courses(English Versions)
Aug 2007Nov 2005
New CCNA &
New CCENTCertification Announced
at National EducationCurriculum Conference
Releasedon
June 25
July 2007 Sept 2007
NewCertificationExamsAug
15
PubliclyAnnounce
dJune 25
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CCNA DiscoveryDetails
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CCNA Discovery Course Sequence
Course Objectives
Chapter Outlines
Designing and SupportingComputer Networks
Introducing Routing andSwitching in the
Enterprise
Working at a Small-to-Medium Business or ISP
Networking for Home andSmall Businesses
CCNA Discovery
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Set up a personal computer system, interface cards, andperipheral devices
Plan and install a home or small business network and connect itto the Internet
Verify and troubleshoot network and Internet connectivity
Share resources (files and printers) among multiple computers
Recognize and mitigate security threats to the home network
Configure and verify common Internet applications
Configure basic IP services through a GUI interface
CCNA Discovery: Networking for Home andSmall Businesses - Course Objectives
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CCNA Discovery: Introducing Routing andSwitching in the Enterprise - Course Objectives
Implement a LAN for an approved network design
Configure a switch with VLANs and inter-switch communication
Implement access lists to permit or deny specified traffic
Configure a routing protocol on Cisco devices
Implement WAN links
Perform LAN, WAN, and VLAN troubleshooting using a structuredmethodology and the OSI model
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CCNA Discovery: Designing and SupportingComputer Networks - Course Objectives
Gather customer requirements
Design a simple Internetwork using Cisco technology
Design an IP addressing scheme to meet LAN requirements
Create an equipment list to meet LAN design requirements
Create and present a proposal to a customer
Install and configure a prototype Internetwork
Obtain and upgrade IOS in Cisco devices
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CCNA DiscoveryInstructional Methodology
Skill
Networking for
Home or SmallBusinesses
Working at a
Small-to-MediumBusiness or ISP
Introducing Routing
and Switching in theEnterprise
Designing and
Supporting ComputerNetworks
Routing Routing tableoperation
Introduce protocols;configure routes androuters
Configure VLAN,RIPv2, EIGRP, OSPF
Design, configure, andtest EIGRP and OSPF
Switching Introduce andpractice broadcast
domain, switchoperation, MACaddress tableconcepts
Configure switchmanagement
interface and portsecurity, configureand connectswitches
Configure VLANmembership,
Spanning Tree,802.1q trunkingoperation
Design and prototypeaccess layer switched
network, configure andverify switch operations
Addressing Implement IPaddressing, DHCPconfiguration, and
NAT operation.
Intro and practicesubnets, classlessIP addressing and
routing, VLSM,subnetting methods,IPv6
Reinforce VLSM,Introduce routesummarization and
aggregation
Review and expandIPv6; IP addressingdesign and configuration
ACLs Verify, implement andtroubleshoot ACLs inthe Enterprise
Review ACLs and use toincorporate security in abranch office network
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CCNA DiscoverySoft Skills Highlighted
Networking for Home and SmallBusinesses Chapters 3, 9
Communications Skills
Active listening with customers
Describing technical concepts tonon-technical users
Basic Troubleshooting Skills
Use of Help Desk
Documentation Skills
Working at a Small-to-MediumBusiness or ISP Chapters 2, 8
Communications Skills
Active listening with customers
Effectively handling frustrated users
Advanced Troubleshooting Skills
Problem escalation
Documentation Skills
Provide status and resolution
Time Management Skills
Professionalism and Teamwork Skills
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CCNA Discovery
Server
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CCNA Discovery Server Software that provides network services in anisolated lab
environment, disconnected from the Internet
Offers great flexibility to enrich the learning experience
Network services provided:DNS
Web ServerFTP
Telnet
SSH
DHCP
CCNA Discovery Server required to complete many of the labs No additional hardware or equipment required
Detailed instructions, FAQs and Discovery Server software can bedownloaded from Academy Connection Tools page
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Lab Activities
The courseincludes labactivities thatallow students tovisualize andhave hands-on
experience withthe networkservicesintroduced in thecourse
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How do I get Discovery Server?
The Discovery Serveris available fordownload from anyCCNA Discoverycourse tools page on
Academy Connection
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CCNA Exploration
Details
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CCNA Exploration
Accessing the WAN
LAN Switching andWireless
Routing Protocolsand Concepts
NetworkFundamentals
CCNA Exploration
Course Objectives
Chapter Outlines
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CCNA E l ti C Obj ti
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CCNA Exploration Course Objectives(Continued)
Analyze the operations and feature of the OSI model network layerprotocols and services and explain the fundamental concepts ofrouting
Design, calculate, and apply an appropriate addressing scheme tofulfill given requirements
Describe the operation of protocols at the OSI data link layer and
how they support communications Explain the role of physical layer protocols and services in
supporting communications across data networks
Explain fundamental Ethernet concepts, media, services, andoperation
Employ basic cabling and network designs to connect devices for agiven network requirement
Build a simple Ethernet network using routers and switches
Use Cisco CLI commands to perform basic router and switchconfiguration and verification
CCNA E l ti R ti P t l d
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CCNA Exploration: Routing Protocols andConcepts - Course Objectives
Describe the purpose, nature, and operations of a router
Explain the critical role that routers play in enabling communicationacross multiple networks
Describe the purpose and nature of routing tables
Explain how a router determines a path and switches packets
Configure and verify router interfaces Describe the purpose and procedure for configuring static routes
Describe the role of dynamic routing protocols and place theseprotocols in the context of modern network design
Describe how metrics are used by routing protocols and Identify
the metric types used by dynamic routing protocols Identify the characteristics of distance vector routing protocols
Describe the network discovery process of distance vector routingprotocols using Routing Information Protocol (RIP)
Describe the functions, characteristics, and operation of RIPv1
CCNA E l ti C Obj ti
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CCNA Exploration Course Objectives(Continued)
Compare and contrast classful and classless IP addressing
Describe classful and classless routing behavior in routednetworks
Design and implement a classless IP addressing scheme for agiven network
Demonstrate comprehensive RIPv1 configuration skills
Apply basic RIPv2 configuration commands and evaluate classlessrouting updates
Describe the main features and operation of the Enhanced InteriorGateway Routing Protocol (EIGRP)
Use advanced configuration commands with routers implementing
EIGRP Describe the basis features and concepts of link-state routing
protocols
Describe the purpose, nature, and operation of OSPF
CCNA E l ti LAN S it hi d
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CCNA Exploration: LAN Switching andWireless - Course Objectives Identify and correct common network problems at layers 1, 2, 3, and 7
using a layered model approach
Interpret network diagrams
Select the appropriate media, cables, ports, and connectors to connectswitches to other network devices and hosts
Explain the technology and media access control method for Ethernetnetworks
Explain basic switching concepts and the operation of Cisco switches Perform and verify initial switch configuration tasks including remote
access management
Describe enhanced switching technologies such as VLANs, VLANTrunking Protocol (VTP), Rapid Spanning Tree Protocol (RSTP), PerVLAN Spanning Tree Protocol (PVSTP), and 802.1q
Describe how VLANs create logically separate networks and how routingoccurs between them
Configure, verify, and troubleshoot VLANs, trunking on Cisco switches,interVLAN routing, VTP, and RSTP
Interpret the output of various show and debug commands to verify theoperational status of a Cisco switched network
CCNA E l ti C Obj ti
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CCNA Exploration Course Objectives(Continued) Verify network status and switch operation using basic utilities such as ping,
traceroute, Telnet, Secure Shell (SSH), Address Resolution Protocol (ARP),
and ipconfig, as well as the show and debug commands. Identify, prescribe, and resolve common switched network media issues,
configuration issues, autonegotiation, and switch hardware failures
Manage Cisco IOS Software
Manage Cisco IOS configuration files (save, edit, upgrade, and restore)
Describe standards associated with wireless media, such as ( IEEE WI-FIAlliance, ITU/FCC) standards
Identify and describe the purpose of the components in a small wirelessnetwork, such as Service Set Identification (SSID), Basic Service Set (BSS),and Extended Service Set (ESS)
Identify basic configuration parameters on a wireless network to ensure that
devices connect to the correct access points Compare and contrast Wi-Fi Protected Access (WPA) security features and
capabilities of open, Wired Equivalent Privacy (WEP), and WPA-1/2networks
Describe common wireless-network implementation issues such asinterference and misconfiguration
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CCNA Exploration Course Objectives
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CCNA Exploration Course Objectives(Continued)
Describe the purpose and types of access control lists (ACLs)
Configure and apply ACLs based on network filtering requirements Configure and apply an ACLs to limit Telnet and SSH access to the router
using the Security Device Manager command-line interface (SDM/CLI)
Verify, monitor, and troubleshoot ACLs in a network environment
Explain the basic operation of Network Address Translation (NAT)
Configure NAT for given network requirements using SDM/CLI Troubleshoot NAT issues
Describe different methods for connecting to a WAN
Configure and verify a basic WAN serial connection
Configure and verify a Point-to-Point Protocol (PPP) connection between
Cisco routers Configure and verify Frame Relay on Cisco routers
Troubleshoot WAN implementation issues
Describe the importance, benefits, role, impact, and components of VPNtechnology
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CCNA Exploration: Flexibility in Course
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LAN Switching andWireless
CCNA Exploration: Flexibility in CourseSequence
Network Fundamentals
Routing Protocols andConcepts
Accessing the WAN
LAN Switching andWireless
Network Fundamentals
Routing Protocols andConcepts
Accessing the WAN
LAN Switching andWireless
Network Fundamentals
Routing Protocols andConcepts
Accessing the WAN
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CCNA Exploration
Eagle Server
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CCNA Eagle Server Software that provides network services and applications in anisolated
lab environment, disconnected from the Internet Offers great flexibility to enrich the learning experience
Network services are provided:DNS
Web Server
FTPTFTP
SSH
Instant Messaging
Wiki Server
Email
CCNA Eagle Server is required to complete most of the labs
No additional hardware or equipment required
Detailed instructions, FAQs and Eagle Server software can bedownloaded from Academy Connection Tools page
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How do I get Eagle Server?
Eagle Server imagesas well as detailedinstructions and FAQson how to install and
use the tool areavailable for downloadfrom the Tools page in
Academy Connection
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Instructor Training
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Instruction Time Guidelines*
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Instruction Time GuidelinesCCNA Exploration
Course Chapter Chapter
Time
Lecture
Time
Lab
Time
NetworkFundamentals
Living, Learning, Working, and Playing in aNetwork-Centric World
7% 70% 30%
Communications with Computer Networksand the Internet
7% 50% 50%
OSI Application Layer 7% 60% 40%
OSI Transport Layer 10% 50% 50%OSI Network Layer and Routing 10% 50% 50%
Addressing the Network - IPv4 14% 40% 60%
OSI Data Link Layer 7% 70% 30%
ISP Responsibility 7% 80% 20%
OSI Physical Layer 10% 50% 50%Ethernet 7% 40% 60%
Configuring and Testing Your Network 14% 30% 70%
Chapter 100% 51% 49%
*These are approximate guidelines for planning purposes. Actual times may vary based
on instructional delivery preferences.
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CLI Interactive Course Guide (ICG)
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CLI Interactive Course Guide (ICG)
ICG St t E l
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ICG Structure - Example
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ICG StructureExample (Contd)
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Training Scenarios for New CCNA Curricula
Existing Instructor New Instructor
Log into Academy Connection
Select Academy Course Materials
Select ICG for course
Review Instructor Reference Guide
Attend scheduled training at TrainingCenter
Complete course exam and skills exam
Existing instructors will automatically be enabled to offer the new CCNA courses
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AcademyConnection
CurriculumPrerequisites
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CCNA Exploration v4 0
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CCNA Exploration v4.0Academy Connection System Prerequisites for Enrollment
Networking
Fundamentals
Routing Protocols
and Concepts
LAN Switching and
Wireless
Accessing the
WAN
Student(prereqs forenrollment)
None butrecommend thatstudents have
advancedanalytical and
problem solving
skills*
CCNA 1 v3.1
OR
NetworkingFundamentals
ORNetworking for Homeand Small Businesses
AND Working at aSmall-to-MediumBusiness or ISP
CCNA 1 v3.1
OR
NetworkingFundamentals
ORNetworking for Home andSmall Businesses ANDWorking at a Small-to-
Medium Business or ISP
CCNA 3 v3.1
OR
Routing Protocolsand Concepts ANDLAN Switching and
Wireless
* Student is typically attending a postsecondary institution, such as a technical school,college, or university
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Translation
CCNA Discovery and CCNA Exploration
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CC sco e y a d CC p o at oTranslation Strategy
Deliver cost-effective, timelycurricula in prioritized languages
Partnership model betweencorporate, field, and partners
Share costsDrive prioritization
Clear quality control process
Protect Cisco brand
Leverage partnership involvement
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Cisco Networking Academy
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g yTranslation Framework
GloballyStrategicLed by Cisco
corporate
RegionallyStrategic
Led by Cisco field orpartner
LocallyStrategic
Led by Cisco field orpartner
High Networking Academy
market potential
High demand for skilled people(IDC)
Alignment with cert priorities
NetAcad global alignment
6 UN languages:Arabic, English, French,Russian, SimplifiedChinese, Spanish
Prioritized installed base +theatre priorities
Examples:
Br. Portuguese, German,Japanese, Polish
Moderate Networking
Academy market potential Moderate demand for skilled
people
Alignment with certificationpriorities and partner goals
Networking Academy theatrealignment
Networking Academy
country alignment
Alignmentwith partnergoals
Examples: Hungarian
Slovak
Language
s
Criteria
Category
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PC R i t
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PC Requirements
1 Lab PC with Microsoft Windows 2000 server 2 Lab PCs or laptops (Win 2000 or Windows XP)
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CCNA Discovery: Networking at a Small-to-Medium
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Business or ISP - Lab Topology
Students will configureRIPv2 routing in a three-router topology. There isno specific configurationof the 2960 switches,other than basic setup.Topology will be
reconfigured during thecourse.
Recommended six toeight students per pod
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CCNA Exploration: Network FundamentalsL b T l
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Lab Topology
CCNA Exploration: Routing Protocols andC t L b T l
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Concepts - Lab Topology
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CCNA Exploration: Accessing the WANL b T l
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Lab Topology
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Changes to Cisco Career Certification
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Changes to Cisco Career CertificationA Lifecycle of Learning
Updates to CCNAA Foundation in Networking
Greater breadth reflects todaysenterprise networks
Focus on performance-basedskills and hands-on practice
Localization addressesworldwide skills gap
Introduction of CCENTAn Accessible Entry Point
Cisco CCENT Entry-LevelNetwork Technician certifiesskills for entry level network
support
An intermediate step towardsCCNA for those with little or nowork experience
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Certification Levels New Entry Point
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Certification Levels New Entry Point
Expert:CCIE
Professional:CCNP, CCIP, CCSP,
CCVP, CCDP
Associate:CCNA, CCDA
Security
IP Communications
Wireless
Storage Networking
Optical
Advanced Routingand Switching
Foundation
General Focused
Cisco Certified Entry NetworkTechnician (CCENT)
NEW
Trends at the Entry Level
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Trends at the Entry Level
CCNA is big step for many new grads, career-changers Entry level job analysis shows:
On average worldwide, networking job roles require 1-3years experience
Many employers hiring for entry-level IT positions Cisco research confirmed interest in lower-level
certification among the following employers: VARs focused on SMB
Enterprise customers
Service providers
Technology/retail support organization
Networking Academy feedback
Updates to Cisco Certification
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Updates to Cisco Certification
Cisco is expanding certification of entry level skills andknowledge--the foundation of a successful career innetworking.
New CCNA certification examhas greater breadth
more security, troubleshooting and basic wirelessandmore time devoted to performance-based skills.
Introduction ofnew CCENTentry level certification
Cisco Certified Entry Network Technician
Optional certification after the first two courses of CCNADiscovery curriculum
Aligns with entry level networking support positions
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Aligning Certifications to Jobs
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Aligning Certifications to JobsCertification Skills Certified Job Roles Job Titles
CiscoCertifiedEntryNetworkTechnician(CCENT)
Install, operate, andtroubleshoot small routed andswitched networks
Basic optimization of network Connect to other networks
(LANs and WANs) Install a small wireless
network Identify security threats and
basic mitigation methods
Setup, install and maintainPCs, servers, racks andcabling
Train users Support senior technicians Staff a help desk, retrieve
calls, and isolate problems Use monitoring tools to
verify network operations
Entry Level Help DeskTechnician Entry Level Technical
Support IT Systems Coordinator Entry Level Operating
Center Technician Entry Level IT Technician/
Specialist
CCNA Install, operate andtroubleshoot medium sizedrouted and switched networks
Implement and troubleshootvarious protocols to manageaddressing, perform load
balancing and authentication Establish and troubleshootconnection to service providerover WAN
Assist in design, installation,configuration andmaintenance of mediumsized routed and switchednetworks
Isolate network problems
Support users via helpdeskfor hardware, software andnetwork
Use monitoring tools toensure network operations
Help Desk SupportSpecialist
Network Technician Network Specialist Network Administrator Technical Support Specialist
Network EngineeringTechnician
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Cisco CCENT Certification
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Cisco CCENT Certification
www.cisco.com/go/ccent
Certifies skills required to configure, operate and troubleshoot asmall enterprise branch network, under supervision
Aligned to entry level positions in network support, such as helpdesk representative or technical support assistant
Requires first of two CCNA exams (ICND 1 640-822)
An optional, intermediate step towards CCNAcertification
Recipients gain access to CiscoCertification Community and use ofCCENT logo
CCNACCENT
CCNP
CCIE
Cisco CCNA Certification
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Certifies knowledge and skills to install, operate and troubleshoot asmall to medium size enterprise branch network
Includes connecting to multiple WANs, basic security measures andwireless extension of the network.
Two options for the exams (2 exam option or one composite exam)
2 Exam option:
ICND1 640-822 exam
ICND2 640-816 exam
1 Composite Exam option:
CCNA 640-802 exam
www.cisco.com/go/ccna
CCNP
CCIE
Cisco CCNA Certification
CCNACCENT
Cisco Certifications
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Certifications validate your
practical experience. Youneed Cisco certificationsfor any sort of networkingroleits what employersdemand
Adrian Cassar
Business Systems Engineer, Budweiser UK
Holding a Cisco certification enabled me to enter
the career of my dreams, and now I have theopportunity to work for one of the most recognizedproductions studios in the world.
Chris Cugno, Senior Network Engineer, DreamWorks Animation SKG
Changes to CCNA Exams
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Changes to CCNA Exams
Retired Exams Current Exams
INTRO 640-821 ICND1 640-822
ICND 640-811 ICND2 640-816
CCNA 640-801 CCNA 640-802 (composite)
Now certifying ability to install, operate and trouble-shoot a secure, medium-size enterprise network
Includes configuration and verification of basicwireless and voice over IP networks
Greater emphasis on understanding and mitigatingthreats to network security
Troubleshooting extended to network maintenance
Certification Exam Options
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p
Interconnecting Cisco NetworkingDevices Part 2
More Complex Networks
LANs and VLANs
IP Routing
Access Lists
CCNA
Composite Exam
More Complex NetworksLANs and VLANs
IP RoutingAccess Lists
Simple Networks
Connected Networks
Cisco IOS Devices
Network Management
Interconnecting Cisco Networking
Devices Part 1Simple Networks
Connected Networks
Cisco IOS Devices
Network Management
CCENT Certification
CCNA Certification
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ICND2 Exam and Course Topics
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ICND2 Exam and Course Topics
Configure, verify and troubleshoot a switch withVLANs and interswitch communications
Implement an IP addressing scheme and IP Servicesto meet network requirements in a medium-size
Enterprise branch office network.
Configure and troubleshoot basic operation androuting on Cisco devices
Implement, verify, and troubleshoot NAT and ACLs ina medium-size Enterprise branch office network.
Implement and verify WAN links
Technology
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CCNA Certification Prep CenterR d d R di
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p
Offers informational broadcasts,simulations, remote labs, expertadvice, success stories, discounts,forums, and educational games
Over 100,000 registered users
Recommended Reading
www.cisco.com/go/prepcenter
Ask-the-Tutor Personalized assistance
Online tutor answerscontent-related questionswithin one business day
Remote Labs
Access to Cisco gearonline for remote practice
Hands-on exercises coveringadvanced technologies
Recommended Reading
Recommended titlesfrom Cisco Press
Practice Questions
Learning Games
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CCENT Certification Discount Voucher Process
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Studentcompletes CCNADiscovery 1&2
and passes firstattempt of finalexam with 75%
or higher
Instructor inputsP in Academy
Connectiongrade book
Link to requestICND1 discount
voucher appearson student home
page
Student requestsVUE voucher forexam & voucher
code number willappear in student
profile
Students mustuse their AcademyConnection ID &Username whenregistering with
VUE for an examin conjunction
with the vouchercode
CCNA Certification Discount Voucher Process:2 Exam Option (ICND 1 & ICND2)
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2 Exam Option (ICND 1 & ICND2)
Student completesall four courses ofCCNA Discovery orCCNA Explorationand passes firstattempt of finalexam in fourth
course with a 75%or higher
Instructor inputsP in Academy
Connectiongrade book
Links to requestvoucher for ICND
1, ICND2 & CCNAcomposite examsappear on student
home page;Choose vouchersfor ICND1 & ICND2
Student requestsVUE voucher forexam & vouchercode will appearin student profile
Students must usetheir Academy
Connection ID &Username whenregistering with VUE
for an exam inconjunction with the
voucher code
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Discount Vouchers for Students
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AnswerQuestion
How much is my discountvoucher?
Discounts percent variesdepending on country market
conditions. Discounts are countryspecific and can not be adjusted.
Where is my voucherinformation?
When you qualify for a voucher, alink will automatically appear on
your Student Home page inAcademy Connection under the
Career Development section
Discount Vouchers for Students
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AnswerQuestionCan I use the discount
voucher a second time?
I passed a course previouslyoffered. Am I still eligible for a
voucher?
No. Vouchers can not be awardedbased on historical pass rates or
retroactively.
No. Vouchers are for one use only.
How long is my voucher valid? Students will have a minimum ofthree months to redeem avoucher.
Can I extend my voucher? No, vouchers can not be extended.
Expired Exam Promotional Codes
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Expired Exam Promotional Codes are available to NetAcad
students, instructors & alumni to take retired versions of Ciscocertification exams including:
Starting November 6, 2007:
INTRO (640-821)
ICND (640-811)
CCNA (640-801)
Students, instructors and alumni may access retired exampromotional codes through links on:
Class home page
Tools section of Academy Connection Help feature on Academy Connection
Cisco Certification Exams
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Cisco exams are only offered through Pearson VUE authorizedtest centers (www.pearsonvue.com)
Pearson VUE has been a test delivery provider for Ciscoscomputer-based certification exams since 2000
There are three different methods to register for an exam:
1. Contact a Pearson VUE agent directly(http://www.pearsonvue.com/contact/vuephone/ )
2. Register via the Pearson VUE website (www.pearsonvue.com)
3. Call or visit a test center directly; to locate a test center visit thePearson VUE website (www.pearsonvue.com) and use the Locate
a Test Center option
Interested in becoming a test center?
http://www.pearsonvue.com/http://www.pearsonvue.com/contact/vuephone/http://www.pearsonvue.com/http://www.pearsonvue.com/http://www.pearsonvue.com/http://www.pearsonvue.com/http://www.pearsonvue.com/contact/vuephone/http://www.pearsonvue.com/ -
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Interested in becoming a test center?
Pearson VUE is accepting applications tobecome a test center
You will find applications at
www.pearsonvue.com/pvtc/join/
Pearson VUE will assist you in identifying thebasic requirements to becoming a test center
http://www.pearsonvue.com/pvtc/join/http://www.pearsonvue.com/pvtc/join/ -
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