CCAT Interpretation Session - Si Texas Convening

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Prepared by: Sí Texas: Social Innovation for a Healthy South Texas January 25, 2016 Building Nonprofit Capacity Throughout the Nonprofit Lifecycle

Transcript of CCAT Interpretation Session - Si Texas Convening

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Prepared by:

Sí Texas: Social Innovation for a Healthy South Texas

January 25, 2016

Building Nonprofit Capacity Throughout the Nonprofit Lifecycle

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About Us

Julie SimpsonTCC Group

Director, Nonprofit Strategy & Capacity Building

Lupita GonzálezCCAT Certified Facilitator

Executive CoachCapacity Building Consultant

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• Founded in 1980

• 32 full-time staff and 10 affiliates

• Offices in San Francisco, New York, and Philadelphia

• We work globally with philanthropies and NGOs.

An Introduction to TCC Group

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• Help you and your organization get the most out of your individual CCAT report:• Orient you to the CCAT Framework and your CCAT

Report• Surface ways to leverage the information and the CCAT

report for your organization• Ask and answer key questions about your CCAT report

and how to take action

• Send you home with clearly defined priorities and next steps

Why are we here today?

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Agenda

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• Introductions• CCAT Overview and Four Core Capacity

Framework• CCAT Report Deep Dive and Interpretation

Recommendations• Home Team Discussion – Interpreting

CCAT• Opportunities to Leverage the CCAT• Conclusion

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“You know, I'm all in for progress. It’s change that I object to.”

– Mark Twain

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• Who took it?

• What one or two words would you use to describe your experience with it to date?

• How might you ‘use it’?

Your CCAT Experience

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Four Core Capacity Framework

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What Capacities to Build? The Four Core Capacities Model

The ability of all organizational leaders to create & sustain the vision, inspire, model, prioritize, make decisions, provide direction, & innovate, all in an effort to achieve the organizational mission.

The ability of a nonprofit organization to ensure the effective and efficient use of organizational resources.

The ability of a nonprofit organization to monitor, assess, respond to and create internal and external changes.

The ability of a nonprofit organization to implement all of the key organizational and programmatic functions.

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What Is In The CCAT Report?

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Stages of Development: Organizational LifecycleLeading, managing, learning about, adapting and resourcing efforts to create mission- and vision-centered community change that core programs cannot accomplish on their own

Leading, managing, learning about, adapting and resourcing an organization’s operations and infrastructure to take core programs to scale

Leading, managing, learning about, adapting and resourcing an organization’s core programs

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• Overall core capacity and culture scores

• Strengths and challenges in subcapacities listed below

• Any subcapacities not listed are in satisfactory range

Summary of Strengths and Challenges

Score Category230 – 300 Strength

190 – 229 Satisfactory

<190 Challenge

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• Definitions of subcapacities listed on pages 5-7

• Recommendations correspond to items in the survey that the organization did not score highly in

Subcapacity Scores and Recommendations

Score Category230 – 300 Strength

190 – 229 Satisfactory

<190 Challenge

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• Tell your organization’s story

• What matters for your organization?

So What?

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Group Map of Lifecycle Stages

2

2

5

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Core Program Infrastructure Development Impact Expansion

Capacity

Needs

LeadershipInternal leadership and

vision to sustain and grow program model

Internal leadership to sustain and grow business

model

Scalable models for community impact and

system change

AdaptiveNeeds assessment and

ongoing evaluation (R&D) to sustain and grow

Organizational assessment for sustainability and business planning for independent resource generation for growth

Evaluation, planning, and process implementation for community alliances,

collaborations, and system reform efforts

ManagementStrong program

management and implementation for

sustainability and growth

HR and infrastructure management and

performance measurement for

sustainability and growth

Alliance and partner management

TechnicalProgram delivery,

resources and tools for sustainability and growth

Operational and administrative facilities;

skills and tools for sustainability and growth

Relationships, networks, and resources

Lifecycle Stage and Capacity Needs

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• Recommendations that will make the biggest difference in lifecycle

• Each recommendation:• Is based on an item in

the survey your organization did not score highly in

• Addresses an area that is preventing lifecycle advancement

Prioritized Capacity Building Plan

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• Recommendations from the prioritized capacity building plan

• Suggestions for what you can do on your own or with outside assistance

Prioritized CB: Strategies and Recommendations

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• Education• Training

• Resources• Tools• Consulting

• Coaching• Mentoring• Technical Assistance• Technical Support

Support:

• Awareness• Know-How• Motivation

Determining Readiness “Ready, Set, Go”

Awareness, Knowledge, Attitude, Motivation, Skills Opportunity, Behavior, Habit

Ready Set Go!

“Go” Services ensure that behaviors happen, habits are formed, and changes are sustained

• Plans• Tools• Resources• Instructions

• Assisting• Showing• Doing• Feedback

Skills:

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1. The CCAT is a leadership tool

2. The CCAT is not a report card – it is an organizational

learning tool

3. The CCAT helps facilitate discussion about organizational

effectiveness

• Useful data from many organizational leaders

• Provides language for leaders to use in discussion

CCAT Purpose

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Introduction to Capacity Building 3.0

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The Problem

Multi-sector collaboration

is increasingly a

given in the social sector.

This is new work, and therefore requires new capacity.

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The Problem

But ourmodels ofcapacity building are too focusedon a one-way relationship

where funders provide support

for nonprofits to build their own organizational

capacity.

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The Problem

But where’sthe attentionto relational

capacity

…and to thecapacity that funders and others need to be good

collaborators

??

The conversation on capacity building is evolving…

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Capacity Building 1.0

Who:

What:

How:

Individuals

Skills and Knowledge

Trainings, Workshops, Seminars

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Capacity Building 2.0

Who:

What:

How:

Organizations

Interrelated Functions

Catch-all CapacityBuilding Initiatives

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Capacity Building 3.0

Who:

What:

How:

Ecosystems

Relational Capacity

Targeted CapacityBuilding

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The Evolution of Capacity Building

Who:

What:

How:

Ecosystems

Relational Capacity

Targeted CapacityBuilding

CB 3.0

CB 2.0

CB 1.0

Organizations

Interrelated Functions

Catch-all CapacityBuilding Initiatives

Individuals

Skills and Knowledge

Trainings, Workshops, Seminars

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Home Team Discussions:

Interpreting the CCAT Report

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• Reminders:o CCAT as a mirroro No score reflects a single opiniono Results that may look straightforward can have deeper

meaningo Scores that are surprising should warrant discussion

• Caveats:o Not a perfect fit for all organization typeso Like all tools and assessments, the CCAT requires the

organization to make sense of the datao Take what resonates, leave the rest

Preparation for Home Team Discussions

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Fill out the worksheet with your team (45 minutes)Home Team Discussions

SIX STEPS:1. Who are you? What do you want to be? Determine your

organization’s role and aspirationsa. Macro, Micro, or Hybridb. What are your “relational communities?” In what ways are they essential if

you are to achieve your mission?2. What is your current lifecycle stage? Assess your

organization’s lifecycle

3. What are your priority capacity strengths and challenges? Assess and prioritize your organization’s capacity needs.

4. Who is your change team? Determine who needs to change

5. What does your change team need to build its capacity? What is the team’s readiness level? Determine whether the individuals or group are “ready to go” or “need to get ready”

6. What available resources exist to help you build capacity? What resources do you need to acquire? Determine a cost-effective model for supporting capacity building

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After Lunch:Interpreting & Leveraging

the CCAT

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• Finish filling out the worksheet

• Full Group Discussion • What did you learn about your prioritized

capacity building needs?• How did you target the capacity you are

poised to build?• What kind of change will be required in order

to strengthen your organization?• How did your awareness of what others in

your ecosystem are doing affect your ability to target your capacity building needs?

Home Team Discussion (continued)

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• Share the report with staff and Board! • Provide a space and time to reflect on your report• Facilitate a conversation around organizational

strengths and challenges• Develop a set of priorities based on your needs,

resources, and aspirations – • Find an ‘org lead’ to ‘own’ capacity building • Determine what skills and supports are needed to build

your capacity• Try to identify capacity building partners

• Make a plan

Taking it Home

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• CCAT as a way to engage staff and board members

• CCAT as a unique data source to use in conversations with supporters and funders

• CCAT as a tool for evaluation and learning

• CCAT as a frame for strategic planning

Ways to Leverage

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•One way that you intend to use the findings, process, or CCAT?

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THANK YOU

Julie SimpsonTCC Group

Director, Nonprofit Strategy & Capacity Building

[email protected]

Lupita GonzálezCCAT Certified Facilitator

Executive Coach, Capacity Building Consultant

[email protected]