CBO SOLUTIONS · Order fulfillment and pick-and-pack services Product tagging (UPC, Bar Coding,...

20 Years Experience in Book Fullfilment

CBO SOLUTIONS

ABOUT US

Thank you for taking the time to learn about Custom BackOffice Solutions.

We are a warehouse and distribution center located in Tucson, Arizona. Our location provides easy access to the thruways and ample space to service your warehousing needs. For the last 20 years, we have worked with our clients to customize shipping procedures, tag shipments in ways unique to delivery recipients and managed inventory and shipment details.

A Partner for your business

In our company, we have created a sense of family and cooperation with our customers. We are friendly and approachable while being accurate and efficient. We love what we do and we like to share that with each of our customers.

Let our experience work for you by providing superior service to your customers while at the same time lowering your operational costs.

Jean Reehl Founder and Owner of CBO inc.

Jean Reehl

With over 20 years of experience helping small business to Fortune 500, we have the knowledge, expertise and contact to make sure your job gets done right, the first time.


SERVICES


We offer you a variety in services, for our clients deserve to have many options for their needs.

Fullfilment Services Shipping

Service and Support Additional Services

Inventory Storage

We will make it a priority to listen to your needs and

understand your goals.

SERVICES


Storing goods safely and efficiently is central to running a profitable business. Inventory Storage

Custom BackOffice Solutions offer Storage and Warehouse ServicesCustom BackOffice Solutions has available over 50,000 square feet of narrow aisle pallet racked space that is fully sprinklered and secured and designed for one purpose: the expeditious and accurate handling of our clients' warehousing needs. Your product will always be stored in a dedicated and segregated area.

We can accommodate a wide range of storage warehousing needs including:

Short or long term warehousing services

Inventory product level fluctuations

Seasonal shifts in inventory requirements

SERVICES



Flexible Warehousing Services:

Receiving

Shipping

Physical Inventory / Cycle Counting / Inventory Rotation

Serial Lot / Barcode / Date Control Capabilities

Kitting, packaging. Labelling and REPACKAGING

Domestic and international distribution services

Other value added services

Product Recall Capabilities

Product inspection

Order fulfillment and pick-and-pack services

Product tagging (UPC, Bar Coding, Price and related label types)

Cross-docking

Full logistics support for Non-Resident importers

SERVICES



Provide secure Storage:

Custom BackOffice Solutions specializes in custom services to a variety of different organizations. We have learned that the needs of these organizations require dedicated service at an economical price.

24-hour security system

Sprinkler system for fire suppression

Attention to warehouse cleanliness to keep your products immaculate

Warehouse equipment to safely transport and store product

We presently handles the following commodities:

Automotive

Clothing

Dental Products

Grocery Packaging

Health & Beauty Aids Medical Supplies

Organic Foods

Publishing Materials

Seasonal Products

Electronics

Vitamins

Pottery

Bulk Food

Confectionary

Education

Grocery Products

Health Food

Non-Hazardous Chemicals

SERVICES



Our dedicated staff, has many years experience in various industrial fields. We are familiar with many different kinds of products, various types of containers and packaging, and know how to handle them. We understand that your image is our presentation. Our company is service based. We service small to large size companies. We have many different warehousing programs available. Call today, and speak to a representative about your business situation.

SERVICES


Focus on your core business and let us handle all the order processing, picking, packing and shipping to your client. Fulfillment Services

Custom BackOffice Solutions can store your merchandise in our warehouse and provide pick-and-pack services for either a fixed rate for standardized items or an hourly rate for variable work. All orders are double- checked by our staff to ensure a high degree of accuracy.

Utilizing Custom BackOffice Solutions fulfillment warehouses provide numerous benefits:

Custom fulfillment quotations Discounted inbound shipping via our preferred carrier (optional)

Status of orders, shipments, and returns available Inventory receiving & storage in our secure and clean facilitySKU labelling (optional)

General services

Packing list customized to your order Pick, pack & ship within 24 hours of order receipt

Reports — for inventory, orders, shipped items, etc. Wide variety of packaging suppliesOrder confirmations via email to you and/or your customer (optional)

Pick & pack

SERVICES



International shipping

C.O.D. shipments (optional) Shipment tracking for your customers

Domestic shipping via USPS, UPS Ground, and UPS Express

Shipping

Experienced and well-trained staff

Friendly & empowered customer service team

100% Satisfaction Guarantee

Support

SERVICES



Returns management

Labeling for multi-language needs Product tagging (UPC, Bar Coding, Price and related label types)Digital product photography Mail services

Inserting catalogs & other marketing materials Credit Card Processing

Customer Service Accounts Receivable

Purchasing Banking

Consulting In-House Print Services

Receiving Domestically and Internationally Full logistics support for Non-Resident importers

Other value added services

Special projects and other value added services

Domestic and International distribution services

Kitting, packaging and labelling

Additional services

SERVICES



When it come to service, we give you the whole package. We are not just a warehouse, we are a full-service distributor anchored by a dedicated staff and customizable services that cater to your distribution needs. We store your goods, provide expert inventory management, meet your shipping requirements and take care of everything in between.

SERVICES


Our team knows how to find the best shipping method to get your goods where they need to go, both expeditiously and economically. Shipping

Our logistics management services team knows how to find the best shipping method to get your goods where they need to go, both expeditiously and economically.

Domestic ShippingWhether one package or an entire truck or container load, your product moves on to your customers seamlessly with selection of the most economical and timely method to meet your needs.

International Expansion and ShippingGlobal complexities require specialized knowledge of customs and delivery mechanisms. Our expertise and international partners can help enable your company to expand into foreign markets.

Shipping PartnersOur top priority is to promptly send your merchandise out the door and into the hands of waiting customers. We’re flexible in our choice of carriers, while we continue to rely on our three valued shipping partners: UPS, USPS, and Estes Express.

SERVICES



Custom BackOffice Solutions currently supports all these major carriers:

UPS Delivery Service FedEx Shipping United States Postal Service

All LTL Shipments Others

On TimeExpedited orders placed by 12:00 p.m. MTS will be shipped the same day Monday – Friday.

Because of our large volume of shipments and freight optimization software, we provide shipping discounts to our customers. Our sizable discounts can many times cover your fulfillment costs. Custom BackOffice Solutions offers a complete range of shipping options. We deliver anywhere, anytime – locally, nationally and globally.

SERVICES



Ship Confirmations & Customer Tracking InformationWe’ll email a ship confirmation to you. We also can email a ship confirmation, including a tracking number and your custom sales message, to your customer.

Shipping BackordersIf an order contains an out-of-stock item, the order is marked as backordered and held until the missing merchandise arrives at our advanced fulfillment center.

Getting Started is Fast & EasyCall us today to find out how quickly you can get started. We'll build you an action plan that helps lay the roadmap. We'll coordinate with you to bring in your product, inventory it, integrate our systems with your process, and begin shipping quickly.

SERVICES


We provide customized solutions that are driven by customer requirements. Your partner, throughout the entire supply chain. Additional Services

From new opportunities to new issues, you need a fulfillment partner who will respond to your needs. When you're facing an unusual circumstance, let us know. On any given day, our Special Projects team responds to a wide variety of client requests.

Market Research Fulfillment (MRFF)A dedicated service for MR professionals provides accurate, consistent, confidential fulfillment of IHUTS, print surveys, concept tests and much more.

New Product SupportSimilar to MRFF, R & D requires unambiguous labeling with materials unique to each in order to deliver complete and unbiased data for a maximum level of response.

Incentive/Reward or Gift Card Management & ProcessingWith established accounts and processes, we handle all purchasing, funding and fulfillment of many different types of incentive reward or gift card purchases. Tailored solutions will help encourage participants to fully execute their part of a project or study or allow customers to begin using their gift card promptly.

Unique CustomizationCustom BackOffice Solutions takes pride in working with clients to fit their unique needs. Our flexible approach results in solutions and efficiencies that help your business flourish.

SERVICES


We provide customized solutions that are driven by customer requirements. Your partner, throughout the entire supply chain. Additional Services

You can shift your workload onto our capable shoulders. Custom BackOffice Solutions offers these labor-saving services:

When you work with us, we can reduce procedure time and production cost. Take advantage of our expertise in the fulfillment industry.

Kitting, packaging and labelling

Labeling for multi-language needs

Mail services

Credit Card Processing

Accounts Receivable

Banking

In-House Print Services

Full logistics support for Non-Resident importersDomestic and International distribution services

Product tagging (UPC, Bar Coding, Price and related label types)

Digital product photography

Inserting catalogs & other marketing materials

Customer Service

Purchasing

Consulting

Receiving Domestically and Internationally

Other value added servicesSpecial projects and other value added services

SERVICES


We have the most friendly customer service people and pride ourselves on never saying "NO". Service & Support

When it come to service, we give you the whole package.Our friendly Customer Service is focused on your requirements and specifics. We pride ourselves on saying YES to customer requests! We provide customized fulfillment solutions that are driven by customer requirements.

Committed to customer satisfactionWe’ll respond promptly to your service requests and resolve them to your satisfaction, and we’ll follow-up to make sure we’ve met your service expectations.

Customer Experience SupportPleasant experiences help retain customers and respondents increasing confidence and loyalty while it moves your company ahead.

Making the DifferenceCustom BackOffice Solutions, we realize that long term customer relations are built on high-quality customer service and satisfaction. We make it our business to understand your business, and it's our people that make the difference.

We are your partner for a “single source solution”. Our dedicated employees have helped us grow into the effective and efficient warehouse and distribution company known for its reputable, high-level service. And that’s not all. We always tailor our local and regional programs to meet our customer's requirements.

CLIENTS SERVED


Our customers sell us better than we do. You can take their word for it

At Custom BackOffice Solutions, we pride ourselves on our people. And we are just as proud of what we do for your people. There is no better measure of a business than what its customers have to say about how they were treated and served.

This is what our clients had to say about us:

They make it simple... one phone call, and whatever new challenge we present to them is taken care of. It gives us the opportunity to focus on our customers as they look after theirs.

Frank G.Laboratory supliesDallas, Texas

James P.Premium BeefTucson, Arizona

I wanted to thank you for the tremendous help, profes-sionalism and the way in which your organization went out of its way to assist our every need.

CONTACT US


We are a warehouse and distribution center located in Tucson, Arizona.

Getting Started is Fast & Easy

Contact us today to find out how quickly you can get started. We'll build you an action plan that helps lay the roadmap. We'll coordinate with you to bring in your product, inventory it, integrate our systems with your process, and begin shipping quickly.

Our team is motivated to please: we want you happy and stress-free. You’ll get personalized treatment and enjoy a working relationship that makes sense for both your company and ours.

Custom BackOffice SOlutions1931 W Grant Rd Suit 320Tucson, Az85745

Phone: 520.991.5209Fax: 520.991.5209E-mail: [email protected]: facebook.com/CBOSolutionsTwitter: twitter.com/CBOSolutions

CBO SOLUTIONS · Order fulfillment and pick-and-pack services Product tagging (UPC, Bar Coding,...

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