CBI low carbon business breakfast: Paul Turner (Lloyds Banking Group)
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Presentation by Paul Turner, head of sustainable development, wholesale banking, Lloyds Banking group at the CBI's third low-carbon business breakfast event. London, June 2010.
Transcript of CBI low carbon business breakfast: Paul Turner (Lloyds Banking Group)
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THE LLOYDS BANKING GROUP
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Best in class operational efficiency
FOCUS AND STRATEGY
A great place for all our colleagues to work
To manage risk prudently
To build deep and lasting customer relationships
To be recognised as the best financial services company by customers colleagues and shareholders
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OUR BUSINESS
RETAIL
INSURANCEWEALTH ANDINTERNATIONAL
WHOLESALE
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SUCCEEDING TOGETHER
Agree
Disagree
“It is important to me that the company I work for is actively engaged in combating climate change and other environment
related issues”
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LOOKING BEYOND OUR DIRECT IMPACTS
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RARELY HAS AN ISSUE AFFECTED EVERY VALUE CREATION LEVER
Impacts of Sustainability
Strategy
• Brand
• Pricing Power
• Operational
Efficiency
• Resource
Efficiency
• Supply Chain
Optimisation
• Lower costs
and taxes
• Enhanced
ability to attract
retain and
motivate
employees
• Employee
productivity
• Customer
advocacy and
loyalty
• Lower churn
rate
• Enhanced
ability to
enter new
markets
• More potential
sources of
revenue
• Lower
market,
balance
sheet and
operational
risk
• Lower cost
of capital
• Greater access
to capital,
financing and
insurance
PricingPower
Cost ofCapital
RiskPremiums
NewMarketEntry
MarketShare
Employee recruitment & engagement
CostSavings
MARGIN IMPROVEMENT REVENUE GROWTH
Value CreationLevers
Profits Free Cash Flow Valuation Multiple
TOTAL SHAREHOLDER VALUEMIT Sloan Management Review – courtesy of Nike
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Resource Efficiency
Engaging colleagues
Distinctive relationships
Upgraded risk platforms
Collaboration
Engaging stakeholders
Learning, development and engagement
Managing existing and emerging risks
Building deep, lasting customer relationships
SIX STRATEGICALLY ALLIGNED VALUE CREATING STEPS
Operational efficiency and reputation
New networks and building capability
Building brand and advocates in the public and private sectors
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KNOW YOUR AUDIENCE
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UNLOCKING THE VALUE OF SUSTAINABLE DEVELOPMENT
Value
Culture
Brand Colleague
Customer
“Showing leadership in unlocking the value of Sustainable Development for our customers for our colleagues and for our stakeholders”
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STAKEHOLDER VALUE
FINANCE
OPERATIONS
COMMERICAL
RISK
HR
GROUP
STAFF
ASSET FINANCE
CUSTOMERS
EXCO
CORPORATELanguage Priorities
ValueRelevance
StrategyWho
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IT ALL STARTS WITH URGENCY AND LEADERSHIP
I have to say, I find it virtually impossible to identify a single sector or, for that matter, a single customer that won’t feel the impact of the changes that reducing climate change and environmental impacts will have on our economy and our society.“ (Truett Tate, Group Executive Director, Lloyds Banking Group)
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GUIDING COALITION
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LEARNING AND DEVELOPMENT
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EMERGING TALENT AND EMERGING LEADERSHIP
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THE POWER OF NETWORKS
Personal action
Network
Encourage others
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EXCELLENT COMMUNICATION
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NEW RELATIONSHIPS AND COLLABORATIONS
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Resource Efficiency
Engaging colleagues
Distinctive relationships
Upgraded risk platforms
Collaboration
Engaging stakeholders
Learning, development and engagement
Managing existing and emerging risks
Building deep, lasting customer relationships
VALUE AND VALUES – AN INTEGRATED APPROACH
Operational efficiency and reputation
New networks and building capability
Building brand and advocates in the public and private sectors
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A JOURNEY……..
