Cb and Service Encounter

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    NikeMarketing Audit

    Yi GongMercede Ogan

    Josh StatenMatt Wolford

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    Company Description

    The Idea: Phil Knight

    The Partnership: Bill Bowerman

    The Foundation: Blue Ribbon Sports

    Birth of Nike: Jeff Johnson and StevePrefontaine

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    C ont.Nike Grows Exponentially

    Product Line

    - More than footwear

    Expansion- C ole Haan, Nike Bauer Hockey, HurleyInternational, and C onverse

    The Internet: Its affect on growth

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    Business MissionTo bring Inspiration and innovation to every athlete in the

    world

    If you have a body, you are an athlete Bill Bowerman

    C ommitment to integrity and high ethical standards

    Nikes change in mission over last decade

    Philip H. Knight

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    Marketing Objective Global Dominance Brand Image Strong advertising

    - Leave Nothing Ads- Example

    http://www.nike.com/usnikefootball/?sitesrc=uslanding

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    Strengths

    C ompetitive Organization Lean Organization

    No factories No cash tie ups with building and

    manufacturing workers

    Global Brand

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    Opportunities

    Product development provides manyopportunities

    Fashion brand Develop accessory products Internationally develop

    Global brand recognition

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    Threats

    Exposed to the international nature of trade

    Very competitive market Price sensitive

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    Product

    Product Research Design and functional

    Tune Your Run Working together with Apple

    House of Hoops Partnership with Foot Locker Acquired Umbro

    Mass customization

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    Promotion

    Web marketing Updated interactive website

    Facebook profile Slogan: Just Do It Logo: Swoosh Professional Athletes/ C elebrityEndorsements

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    Financial projection

    0.00

    2,000.00

    4,000.00

    6,000.00

    8,000.00

    10,000.00

    12,000.00

    14,000.00

    16,000.00

    18,000.00

    2004 2005 2006 2007 2008

    RevenueGross profitNet income

    Income Statement(InmillionsUSdollar) 2004

    %increase 2005

    %increase 2006

    %increase 2007

    predict %increase 2008

    Revenue $12,253.1 12.0% $13,739.7 8.8% $14,954.9 9.1% $16,325.9 8.9% $17,795.2

    GrossProfit $ 5,251.7 16.4% $ 6,115.4 7.7% $ 6,587.0 8.7% $ 7,160.5 8.5% $ 7,776.3

    Net income $ 945.6 28.1% $ 1,211.6 14.9% $ 1,392.0 7.1% $ 1,491.5 7.1% $ 1,597.4

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    Mission

    To bring Inspiration and innovation toevery athlete in the world

    * If you have a body, you are an athlete

    JUST DO IT