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Cathi Montague - SA Prison Health Service - Case Study: Clinical Pathways and Care Planning in the...
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Transcript of Cathi Montague - SA Prison Health Service - Case Study: Clinical Pathways and Care Planning in the...
Clinical Pathways and
Care Planning
in the Correctional Environment
Cathi Montague RN, Midwife, ENB998, MClinNsg, FCENA
NMF, SA Prison Health Service
Central Adelaide Local Health Network
@cathimon
SA Health
#SoMe & grow me – 24/7!
#FOAMed #FOANed
Free Open Access
Medical /Nursing
Education
@cathimon #CSH15 #CorrectionalSvs
SA Health
Health – What is YOUR model?
Not important / Not applied?
Biomedical - condition without disease. Just OK / medication managed? Physical well-being
Holistic -
psychological, social, spiritual, cultural, physical.
SA Health
Australian incarceration figures
‘I don’t work in a prison service – this is nothing to
do with my work’
‘Prisoner health is the responsibility of prison
health services / the states / the prisoner…’
‘Prisoner health is too expensive, there are other
more important priorities….’
5
SA Health
http://creativitycentral.squarespace.com/creativity-central/2009/6/14/thinking-outside-the-box-what-box.html
Constraints and Opportunities to thinking
SA Health
CHALLENGES FOR HEALTH IN PRISONS
http://patientsafetyed.duhs.duke.edu/
Challenges for health in prisons
SA Health
Wicked problems?
A problem whose solution
requires a great number of people
to change their mindsets and behaviour
is likely to be a wicked problem
Source: Wikipedia
SA Health
Promoting a health culture and health care team that actively
supports and engages the patient in a proactive, health promoting
and early intervention manner at every interaction through:
• Dignity and respect
• Encouraging and supporting participation in decision making about health
• Communicating and encouraging informed sharing of health information
as required for the best possible care of the individual - that also balances
the right to privacy with the needs of other non-health providers to deliver
informed care and management.
• Fostering collaboration in health service design, delivery and evaluation.
NSQHS Standard 2 – Partnering with Consumers
Patient Centred Care
in the correctional setting
Further information? Australian Commission on Safety and Quality
in Health Care - Patient and Consumer Centred Care http://www.safetyandquality.gov.au/our-work/patient-and-consumer-centred-
care/
SA Health
Pathogenic:
• Why and what factors cause disease
• Find medical treatments
Salutgenic
• Identify wellness factors that maintain and
promote health.
Dilani, 2008
Pathogenic and Salutgenic Approaches
SA Health
SAPHS Health Care Pathway
SUB-ACUTE INPATIENT SERVICE:
Step Up / Step Down
OUTPATIENT MANAGEMENT:
Acute ; Trauma; Review; Medication
OUTPATIENT MANAGED HEALTH NEEDS:
BBV. STI; Chronic Disease; ATOD
LOW LEVEL HEALTH NEEDS: Medication Management / Health Reviews /
Stable Health Promotion; / Education
Mens / Womens Health
15
Rehabilitation? Aged Care?
Palliative Care? Disability Support?
Admission
Health Risk
Assessment
Comprehensive Health
Needs Assessment
Pre-release / Discharge planning Annual Health Review /
Clinical Pathways / Care planning
SA Health
Are:
• Evidence based tools that:
• assist all healthcare staff to plan, deliver and capture
coordinated, effective and timely care that meets identified
patient needs and goals.
• aim to improve standardisation of care against best practice
• reduce unjustified variations in clinical practice.
Aren’t:
• The only way to define or document health care needs, delivery or
timeframes for care.
• An ‘over-ride’ for individual clinical judgment, assessment or intervention
Care Plans and Clinical Pathways
SA Health
Well established clinical practice tool that seeks to improve patient
health outcomes through:
Meaningful patient participation in the care planning process –
through discussion and collaboration to establish health goals.
Health Goals should be SMART goals:
‘Simple, Measurable, Achievable, Realistic and Timely’
Improved communication between members of the multi-
disciplinary team to work together with the patient to progress
identified goals
Improved tracking of interventions / items requiring progression
or attention
Care plans work as a quick ‘at a glance’ guide to what issues / health needs
are being (or are required to be) addressed for the individual patient.
Care Plans Why, What, Who, Where, When
SA Health
What is a care plan?
A single document that captures all identified health needs
and care goals for an individual patient in one location.
Patients should only ever have one care plan in place at any
one time.
Ideally care plans are multi-disciplinary and can be shared
with the individual patient as a handheld health record.
SA Health
Who?
> needs a care plan?
• All patients with:
o >1 identified health need
o >1 clinical pathway being utilised at a time.
o complex or multiple health needs where a
clinical pathway is not available
o A variance or need identified on their
clinical pathway requiring further strategy /
SMART goal to manage.
SA Health
Who?
> starts a care plan?
• Can be any health team member.
• SAPHS requests nursing items on care plans are
approved by a senior nurse
> adds to a care plan? • Any SAPHS clinical member of staff (nursing, medical or
allied health) can add an item to a care plan in response
to an identified patient need – however:
o should involve the patient in discussion and
agreement (informed consent)
o must be communicated to other care-givers
e.g. through handover, documentation in the health record
to see Care Plan for further information.
o Must have the initial and delegation of the person
adding the item to the care plan.
SA Health
• START:
within one week of admission for all patients with
multiple / complex / chronic health needs
Or at any subsequent stage as required.
• STOP:
When the patient is discharged
When / if all health conditions are resolved, the care
plan can be stopped.
When?
SA Health
> Why?
• Developed against best practice guidelines and evidence
based care
• They can assist with:
Identifying appropriate sequences and timeframes of clinical
interventions, mile-stones and expected outcomes for a
homogenous patient group
Consistent coordinated care
Effective resource use
Capture of variations to the expected course of care
Clinical Pathways Why, What, Who, Where, When
SA Health
What?
• A standardised, evidence-based single document that
captures the patient journey (and patient deviation
from that journey) over a defined time frame
• For a single acute or chronic health condition that
has a predictable clinical course for the majority of
patients.
• Patients may therefore have several different clinical
pathways in place at a time, according to their health
needs.
• Supports long clinical entry documentation by
exception – all expected interventions are recorded
on the pathway, not in health record progress notes.
SA Health
Example Clinical Pathway:CDM-Hepatitis C
Development Process:
Literature review:
• ASHM recommendations
• Medicare Items
• National /International Practice
Clinical SAPHS staff review
Clinical Governance review
Expert S.A. Specialist review –
Nursing and Medical
Clinical Governance Endorsement
Education and Implementation
Ongoing support and review
SA Health
Who?
> needs a clinical pathway? All patients with a health condition for which SAPHS has an endorsed
clinical pathway.
> starts a clinical pathway? Can be commenced by Nursing or Medical Staff.
> adds to a clinical pathway? All SAPHS clinical staff (nursing, medical or allied health) should work
to the Clinical Pathway.
The patient should be involved in education and informed consent/
refusal to the individual pathway healthcare interventions
Variations must be communicated to other care-givers e.g. through
handover, documentation in the health record to see Clinical Pathway
Variance Number and provide further information on the variance in
the health record if required.
SA Health
Variances
A deviation from the expected course of health
for the patient.
Currently documented on pathway, with brief
reference to the variance in the clinical progress
notes.
• Complex or lengthy variances are entered into the
clinical progress notes, with a brief reference on the
pathway.
Aim: to analyse written variances to try and
develop a standard ‘code set’ of commonly
occurring variances.
SA Health
• START:
At the time of identification of a health
condition for which SAPHS has an
endorsed clinical pathway available.
• STOP:
When the health condition is resolved.
When?
SA Health
Where to from here?
> Continue to develop and release clinical
pathways over time in accordance with key
priority areas.
> Pathway use and information will be audited
over time to establish required improvements
or adjustments to pathways and undertake
variance analysis as a part of the quality
cycle.
SA Health
Current Pathways / Development
> Annual Health Check
> Chronic Disease Management (CDM)
• Diabetes
• Cardiac
• Respiratory
Asthma Action Plans implemented as required
• Hepatitis C
> In development – a longer list based on clinical priorities
• Mental Health Care Plan
• Hepatitis B
• HIV
• CDM: Neurological, including seizures
• Palliative Care
SA Health
‘Clinical Pathways provide an evidence based standardised care process
which ensure quality care, an interdisciplinary approach and an ability to
monitor and undertake variance analysis.
Patient participation is increased in care when a partnership model is
utilised.
From a business management perspective, there is increased ability to
manage clinical budgets and use information to further develop activity
weighted funding’
Elizabeth Sloggett, SAPHS Clinical Risk Manager
‘Clinical Pathways help me see at a glance what care or intervention
my patient needs, and when. They’re a great reminder for all staff to
be able to undertake required care when I’m not here to undertake
my portfolio clinic’ SAPHS RN
‘Clinical Pathways and Care Plans greatly assist in complex case
management review and planning especially where negotiation, inter-
agency communication and up-escalation are required to identify high
needs or clinical risk’ Cathi Montague, NMF-Clinical Care Systems
SA Health
Mr. A – an amalgam patient
Admitted to prison with known COPD
Admission to Prison Stage 1 Health Assessment – flags
risks
High triage priority for comprehensive Stage 2 Health
Assessment Pathway, which identifies:
BSL 20
Palpitations
Abdominal distension and night sweats
Nurse triages as high priority for medical officer
assessment AND
Commences Clinical Pathway:CDM-Respiratory
Discusses a plan of care with Mr A, includes symptom
recognition and escalation
Commences care plan that addresses clinical and patient
led action items.
Offers patient copy of care plan to hold where appropriate
SA Health
Peace:
It does not mean to be in a place where there is no noise, or trouble, or hard work. It means to be in the midst of those things, and still be calm in your heart. Anonymous
QUESTIONS?