AN ECONOMIC BOOSTCAT® MACHINES DIG IN TO CONNECT MOROCCAN CITIES

PUSHING PERFORMANCETHE NEW C SERIES ARTICULATED TRUCKS

A BIG HITTHE NEW HAMMER H160ES

ISSUE 1 2014 WWW.ALBAHAR.COM

CCOLOPHON:Above is just a taste of what’s in this issue – you’ll find plenty more news and views inside. If you have an idea for a story for a future issue, contact our publishers at catmagazine@cat.com

Cat Magazine is distributed by Cat dealers in Europe, Africa, the Middle East and CIS three times per year. Please send your editorial correspondence to Cat Magazine, Caterpillar S.A.R.L. 76, Route de Frontenex, PO box 6000, 1211 Geneva 6, Switzerland. catmagazine@cat.com. All rights reserved. ©2013 Caterpillar.

PUBLISHER: Gregory Maricou, Caterpillar S.A.R.L. EDITOR-IN-CHIEF: Laetitia Baudrion, Caterpillar S.A.R.L. DEALER CO-ORDINATION: Anneloes de Jong CHIEF WRITER: Trevor Baker ART DIRECTION: Ron Strik, Maartje Hoppenbrouwers CONCEPT & REALIZATION: Centigrade for Caterpillar S.A.R.L. www.centigrade.com LOCAL DEALER CONTACT: MOHAMED ABDULRAHMAN AL-BAHAR Sharika Rohit (info@albahar.ae)

ON-SITE SUCCESS

04CAT MACHINES DIG IN TO CONNECT MOROCCAN CITIESCat machines are building more than a highway. They’re also helping build the economy.

10THE NEW HAMMER H160ESFor Cat customer Aclagro, the new Cat hammer is constructive at demolition sites.

16THE NEW CAT GENERAL DUTY UNDERCARRIAGERead how the new Cat undercarriage extends machine life and the Cat product range.

INNOVATIONS IN MOTION

08REINVENTING THE SMALL WHEEL LOADERTaking the small wheel loader to the next level.

12THE NEW C SERIES ARTICULATED TRUCKSPower and performance give the new C Series the edge over the competition.

FORWARD THINKING

20CAT REMAN PROVES ITS WORTHParts that were once old are now as good as new, and they come with a new part warranty.

22SPOTLIGHTSLearn about a piece of heavy-duty equipment that fits in your hand and a university with no campus.

DEAR READER,

Looking through this first issue of Cat® Magazine for 2014, I am thrilled at the diversity of topics. From new product introductions to technology, work tools, service and parts, there are solutions that meet the needs of our diverse customer portfolio and their specific business requirements. It’s a testament to our wide range of offerings and demonstrates how Caterpillar and Cat Dealers are full solutions providers that meet continually evolving customer needs. Our main story takes us to developing Morocco where Cat equipment is helping build 20 kilometers of a 143-kilometer highway. We also present you with several new product introductions, including the K Series small wheel loaders, the C Series articulated trucks and D2 Series excavators. And, when it comes to customer solutions, there are plenty of interesting articles that complement our extensive product line. You’ll learn how Cat Reman is saving customers money and increasing uptime by providing like-new remanufactured parts. We’ll take you inside the advanced technology being used to increase connections with customers for fleet management and cost control. And, we’ll fill you in on how the new Cat E Series hammers are making work easy for a Belgian customer in Gent. You’ll even get a look at the new Cat smartphone, the Cat B15. In addition, I am impressed with the extent to which the Cat Dealer network is able to serve our customers. We have a remarkable range of construction products and solutions for the EAME markets. And although global in scale, it is still a tightknit and integrated network in which the dedication to speed and quality service is second to none. For a large, international company like ours, this is not an easy task. Let me offer a sincere thank you to everyone who makes the Cat Dealer network the model by which others are measured.

Sudhir TripathiMarketing Manager

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Contents

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“Over the next five years, our strategy is to focus

on larger projects.” Mr. Hassan Talbi, Project Manager for Houar

Mr. Hicham Aziz, Global Construction & Infrastructure Manager for Tractafric Equipment Group

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ON-SITE SUCCESS

How do you boost the Moroccan economy? By building highways – 600km every year, to be exact. That’s part of the Moroccan Ministry of Transportation’s plan to build infrastructure that will support local industries like mining and increase tourism by providing a quicker, direct link between Southern cities of the country.

CAT® MACHINES DIG IN TO CONNECT MOROCCAN CITIES

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ON-SITE SUCCESS

One company chosen to help create those highways is Houar, a family-owned construction company based in Oujda, Morocco. The company is the market leader in infrastructure construction such as dams and highways. Established in 1973 by Mr. Driss Houar, there are two other branches in Fes and Casablanca. Fortunately, the company has seen steady growth over the past years.

“We are an international company and a leader in Africa. We now have more than 6,000 employees in Morocco. We are fortunate that the Moroccan economy is expanding. We haven’t really felt the effects of the crisis,” said Mr. Hassan Talbi, Project Manager for Houar. “Over the next five years, our strategy is to focus on larger projects, including three additional highway projects, a dam and a high-speed rail, all in Morocco.”

ON THE ROAD TO SUCCESSHouar has been tasked to create a new, 20-km section of a 143-km highway. It will run between the coastal cities of Safi and El Jadida, about 200km south of Casablanca.

The project broke ground in February 2012 and completion is scheduled for January 2015. By May 2012, most of the earthmoving was completed and work was performed on the connecting roads and bridges that cross the highway, which

face any weather conditions. Of course the engine is very powerful and the blade is the best. It’s very robust and precise. Caterpillar offers the best technology, which helps me do my job more efficiently. It’s tough to operate a motor grader and for sure Caterpillar cares more about the details than the competition.”

Mr. Abdelhak Talbi, Sales Director for Tractafric Equipment Morocco, added, “When it comes to getting the job done on time, Houar understands it’s not just about getting the cheapest machines. Because if you don’t, the penalties will outweigh whatever savings there might have been on the other machines. It’s better to buy a machine knowing its value with Tractafric Equipment and Caterpillar.”

LONG-TERM PARTNERSHIP REDUCES ONSITE CHALLENGESEven though the construction project is taking place in a remote part of Morocco, the close partnership between Houar and Cat dealer Tractafric Equipment has meant there are no exceptional challenges other than those that come with building a highway. And, with multiple branches, Tractafric Equipment can support and service faster. The closest dealer is only a few hours away.

“We have a 40-year relationship with Houar. Besides partnering with them for a full site assessment and consulting

“It’s tough to operate a motor grader and for sure Caterpillar cares more about the details than the competition. I don’t want to operate any other machine.”Mr. Haidoud Allal, Operator of Houar

TRAINING PAYS OFFBecause of the scale of the project, Tractafric Equipment has a training policy that has become a valuable instrument for increasing productivity and efficiency as well as preventing unexpected machine down time.

For both Tractafric Equipment and Houar, training has several missions:• Develop operator knowledge and

comfort level with technology• Provide technique training to

meet customer expectations• Support personnel recruitment by

providing the tools and procedures that identify candidates’ skill level

Houar is also responsible for. “We have to remove more than two million cubic meters of material and add 2.8 million cubic meters of filling,” added Hassan.

To complete the job, Houar has about 25 Cat® machines working on site at any one time. The Cat machines make up 85 percent of the equipment there. All were purchased with no modifications. Hassan showed his appreciation for his fleet of Cat machines. “We welcome the reliability and lower cost of ownership over the long term. Our people prefer to operate Cat equipment, too.”

Mr. Haidoud Allal, an operator with 32 years experience who specializes in motor graders confirmed the affinity toward Cat machines. “The cabin is one of the main advantages. I feel safe and I can

Cat MagazineCat Ma6

about which machines would be best for the job, we also make sure parts arrive quickly. We have the largest dealer network in the country. But most important for us is that service is done well and performed promptly. We have trained technicians on site, or we can send a technician. Our job is to keep their machines up and running, whether that’s through preventative maintenance or repair. We make sure to deliver on our value promises of providing cost effective solutions and top-notch service,” said Mr. Jaouad Bounadi, Tractafric Equipment Morocco General Manager.

Hassan reaffirms Tractafric’s dedication to service. “Tractafric Equipment gives us outstanding service and support. They react rapidly and deliver parts in as little as two or three days. They are one of the reasons this project is ahead of schedule.”

One challenge Houar did face, however, was with operators’ reluctance to use more technology. “At first, operators were hesitant. Now, there is a better understanding that using technology means efficiency and accuracy and we are currently introducing ProductLink™. Technology is not going to take anyone’s job away,” said Abdelhak. “We are overcoming this by sharing technology success stories with customers so they will be more interested and learn the value of using technology. It just takes some time.”

Mr. Jaouad Bounadi, General Manager for Tractafric Equipment Morocco

Mr. Abdelhak Talbi, Sales Director for Tractafric Equipment Morocco

BUYING MORE THAN JUST MACHINESThe way Tractafric’s Jaouad sees it, Houar is not just purchasing machines, they are purchasing uptime, performance and the confidence to get the job done right, on time and on budget. “We have an excellent relationship with Houar. It’s our job to make sure we provide reliable support, service, added value and cost-effective solutions. The competition is always improving service so we have to stay on top of it. The support we get from Caterpillar is also key.”

How does the Moroccan economy stand to benefit? “This is an area with lots of tourism. The new highway will help attract tourists, provide better access to phosphate mining and improve transportation in terms of speed and safety,” said Jaouad. “Safi is a nice coastal area that will now be connected directly. Before you had to take secondary roads that were not up to standard. Also, it will mean road access for the port of Safi, which is located on the Atlantic coast, 120km from the port of Jorf Lasfar and 300km from the port of Agadir.”

And, from Hassan’s point of view, “Working on such a prestigious highway is a privilege. It’s an honor to be a part of this project. We are building our country,” he said proudly. ■

Learn more on Cat machines on www.cat.com

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REINVENTING THE SMALL WHEEL

LOADER

Cat® Small Wheel Loaders (SWLs) have a reputation as industry workhorses. So when Caterpillar built the new K Series, there was a lot to live up to. Fresh off the assembly line, the new K Series, including the 924K, 930K and 938K, is a complete overhaul.

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the linkage to the pre-programmed, lower kick-out position. The best part is that a sensor tells the machine’s Intelligent Power Management system to close the implement valve slowly to cushion the catch so it’s not jarring to the operator. We call it ‘snubbing’ and it works for all three programed positions.”

QUIET AND COMFORTABLEThe redesigned cab is larger with superior comfort and visibility. “We’ve fine-tuned everything with the operator in mind, including a curved front windscreen with no bond lines to obstruct the view,” said Joel.

Plus, the lower engine speed also reduces noise levels inside to 66 decibels. Joel noted that the competition typically publishes cabin noise at 68 decibels. As a result, Caterpillar can offer options such as Bluetooth. In the EU region, backup cameras are also standard.

The deluxe cab version includes automatic climate control and an interactive secondary display as well as seat mounted controls that move with the operator and a tilt and telescoping steering wheel. There is also an optional heated and ventilated seat.

PICK YOUR LEVEL OF PROTECTIONOffering such a robust machine – especially for the waste and recycling industries – without a comprehensive line of protection options would be shortsighted. That’s why the new K Series offers a debris package for the engine compartment and a powered Cab Air Pre-Cleaner, so both the engine and operator can breathe clean air. And, what small waste handler would be complete with out Flexport™ tires as a factory offering?

DELIVERING MAXIMUM PRODUCTIVITYTo ramp up productivity, Caterpillar employs separate pumps for steering and implements – a key differentiator. This variable flow system senses work demand so there is full hydraulic use and power at any engine speed. “When you just have a single pump for both steering and implements, you lose power and efficiency,” Joel said. “Caterpillar dedicates pumps for each system so you don’t lose productivity.”

Adding to productivity is the new optimized Z-bar loader linkage. It delivers the performance and breakout forces of a traditional Z-bar linkage with the parallelism and load handling capability of a tool carrier.

At the end of the day, Caterpillar didn’t just build the K Series. They reinvented what a small wheel loader should be. ■

Additional details at: www.uk.cat.com/equipment/wheel-loaders

“We created the new K Series to deliver class leading customer values; less fuel burn, more productivity and increased comfort. They are new machines from the ground up,” said Joel Grimes, SWL Marketing Engineer.

LOWER FUEL USE, INCREASED DURABILITYCaterpillar engineers have lowered the RPM to 1,800 for up to 30 percent less fuel burn and better durability. “At 600 fewer revolutions, the engine and hydraulic pumps accumulate fewer cycles, resulting in reduced wear and tear,” added Joel.

The K Series is offered with an EU Stage IIIA or Stage IIIB engine, depending on local regulations. Both solutions are designed to meet their respective regulatory needs with no interaction from the operator.

“The K Series is a new machine from the ground up…”Joel Grimes, SWL Marketing Engineer

THE NEW CAT K SERIES IS A SEGMENT LEADER

• Increased fuel efficiency and durability lower owning and operating costs

• Redesigned hydraulics maximize performance and productivity

• State-of-the-art, comfortable operator station

Another cost saver is a smooth, step-less electronically controlled hydrostatic drive train that matches wheel torque to underfoot conditions to reduce wheel slip. “The operator can turn the torque down to an ‘ice’ setting to keep the tires from spinning and wearing the rubber off without doing useful work,” Joel said.

“SNUBBING” THE COMPETITIONOne of Joel’s favorite aspects on the K-Series is its clever load-sensing hydraulic system and “snubbing” feature. He explains it best.

“If an operator wants the machine to memorize a lower kick-out position, he can push-and-hold a soft-touch button for two seconds. A second button memorizes work tool position, and a third button programs the upper condition.”

Joel continued, “We are the only ones who have that lower kick-out position. The operator can then use the seat-mounted joystick to command a float down and the machine will return

Cat Magazine 9

The New E Series Hammer Models

ARE A BIG HIT

At an Aclagro demolition site in Marchienne au Pont, Belgium, a Cat® H160Es pounds its way through concrete and rebar.

A Cat 336D L extends its reach so the H160Es can clear what’s left of an old factory and make room for a new industrial area.

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Have some concrete to demolish? Need large boulders shattered? How about some trenching work or asphalt breaking? The three new Cat® E Series Hammer models are ideal for handling such challenges and much more.

THE ONLY GLOBAL MANUFACTURER OF MATCHING HAMMERS AND CARRIERSReleased worldwide, the H140Es, H160Es and H180Es are the next evolution in a continued commitment to the hammer business. They are designed, engineered and manufactured by Caterpillar at a new, high-tech engineering and manufacturing facility in Waco, Texas in North America. Built to perfectly match Cat carriers and their hydraulics system, these new hammers are ideal with machines from the 324 to the 374 excavators.

THE RIGHT TOOL FOR THE JOB, AND MACHINEOne company taking advantage of these new heavy-duty hammers is Aclagro, an earthworks company that specializes in soil and demolition work. They were one of the first in EAME to purchase the new H160Es. Initially, the H160Es was used to help demolish an old factory. “We chose the Cat H160Es because other hammers were too heavy for our equipment and wore out machines unnecessarily. This hammer is a perfect fit for our 336D and 328D L CR. It will see about eight hours of work each day at our factory demolition site,” said Christophe Gevaert, Demolition Engineer at Aclagro.

20 YEARS OF HAMMER MANUFACTURING EXPERIENCECaterpillar has incorporated a number of impressive features into its three new models. “First of all, the entire hammer-carrier system is more reliable. The carrier is protected by the hammer’s front-mounted accumulator, which protects the carrier’s pumps from hydraulic pressure spikes. And, both the machine and operator are protected from damaging reflective forces by a tri-suspension

you fire the hammer, you have one input for grease. In our system, the grease is non-stop, circulating from pressure to the return side so the pump is constantly giving grease to the hammer.”

A ROBUST TOOL AND CUSTOMER SERVICE EQUAL PEACE OF MINDWhen it comes to Aclagro’s new H160Es, efficiency and tool wear play an important role for Christophe. “We are always looking for the best price and quality. Caterpillar provides that, and when we are satisfied with something, we stick to it.”

Not only are Aclagro and Christophe happy with the hammer’s performance, so are operators. “I have been an operator for 28 years, and I prefer Cat. Even though I’ve only been working with our new hammer for a just few months, I already notice the advantages like the short power impact, which gives me better feel. I also appreciate the auto-lubrication. It makes maintenance easier,” said Ludwig de Vuyst.

As with any piece of equipment or tool, providing exceptional service after the sale is important. “We have an excellent relationship with Bergerat Monnoyeur. I have a direct contact and can call any time if I have a question or need support. It’s also important for us to test equipment before we buy it, and Bergerat Monnoyeur worked with us so we could try the new H160Es before we bought it. Caterpillar has a reputation for having premium products and they back it up with this hammer,” concluded Christophe. ■

Additional details at: www.cat.com

“When we are satisfied with something, we stick to it!”Christophe Gevaert, Demolition Engineer at Aclagro

system,” said Bert Heijligers, Marketing Communications Manager at Caterpillar Global Work Tools.

Another key feature is Automatic Shut-Off (ASO). As a hammer breaks through material, it’s possible to “blank fire”, meaning the hammer’s power has nowhere to go but inside the hammer. “That can produce a huge amount of stress on the power cell, leading to wear and premature failure,” added Bert.

Cat E Series hammers eliminate that stress with a system that completely eliminates blank firing. Faster than a human operator can detect, the ASO system stops the piston from cycling when the hammer’s tool breaks through material. No matter how inexperienced the operator, ASO is always actively protecting the hammer.

Rounding out the E Series’ long list of features is a self-contained membrane accumulator that makes testing and recharging a routine task in the field. And, a lower tool bushing can easily be rotated 90° to bring it back into specification. “This is a feature that is now unique to Caterpillar,” said Stefan Van Haverbeke, Sales Manager at Bergerat Monnoyeur Belgium. “Plus, there is better protection for the wear of the bushing. An indicator below the tool seal shows the amount of wear. We can replace the bushing on the jobsite, so the hammer doesn’t have to be disassembled,” he added.

Another competitive advantage Stefan pointed out is the models’ Autolube Connection and grease channel. “Our automatic greasing system uses an extra, third hose. With the competition, when

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THE NEW C SERIES ARTICULATEPerformance is priority number one

The main reasons, however, were to increase customer value and level the playing field when it comes to performance. To see what went into creating a more powerful, versatile and operator-friendly machine – including a key feature found only on Cat® articulated trucks – Cat Magazine spoke with Rob Macintyre, Caterpillar Articulated Truck Specialist.

WHAT WAS THE THINKING BEHIND THE NEW C SERIES?Because we had to upgrade emissions, we took advantage of that opportunity to significantly enhance the value of the C Series for customers. Our main focus was to deliver a big increase in performance and incorporate other upgrades

and new features that make the machines easier to operate and add to operator comfort, safety and durability.

WHAT ARE SOME OF THE IMPROVEMENTS?Our current 725, 730 and 730 Ejector have a very good reputation in the market for quality and reliability. So we really wanted to push the performance for all three machines, mainly through the powertrain, engine and transmission.

On the 725C, we actually downsized the engine from a Cat C11 ACERT™ to a Cat C9.3 ACERT. Even with the smaller engine, we are getting a 5 percent increase in power and

a 20 percent increase in torque. We kept the same transmission as the previous model, but incorporated Advanced Productivity Electronics Control Strategy (APECS) shifting technology for a much smoother and more efficient shifting transmission, especially on grades and under acceleration.

The biggest changes are on the 730C. It gets a 16.5 percent increase in power and a 30 percent increase in torque. Part of that is because we’ve moved from a C11 to a C13 engine. There’s also a new transmission – the CX31 – and combining this with the more powerful engine enables the powertrain to deliver new levels of performance down to the wheels. That transmission also uses the APECS shifting technology.

Also, on the 730C and 730C EJ, we moved to an engine compression brake, similar to what we have on larger articulated trucks.

Up to 10% more productivity (730C)

Up to 5% less fuel (725C)

Caterpillar recently released its new C Series articulated trucks, the 725C and 730C – including the 730C EJ ejector variant. There were a couple of drivers behind producing the new C Series. One is new emissions legislation, which became effective in January 2014.

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ED TRUCKS

It gives a 60 percent increase in retarding power so operators are more confident and have less need to use the service brake while going down grades.

WHAT IS APECS SHIFTING?Shifting on the previous articulated truck series is based on engine speed. To further improve customer value, the new C Series uses APECS shifting, which is focused on engine torque. As soon as the transmission senses enough torque coming from the engine, it shifts gears. It will shift gears lower on the rev range, which saves a lot of fuel and power.

WHAT ARE SOME TECHNICAL ADVANCES?The most notable advance is automatic traction control for the 730C and 730C EJ. Operators typically lock the differentials on articulated trucks when underfoot conditions deteriorate, or on slippery grades. No other competitor has a fully automated system like the Cat 730C.

The machine senses when it needs to engage differentials through sensors on the wheels and steering system. As soon as the machine realizes the differential locks should be engaged, the system does all the work for the operator so he can concentrate on operating more efficiently. It’s a huge benefit when it comes to ease of operation. For example, rental companies can rent the machine without an operator because they know an inexperienced operator won’t damage it.

WHAT INDUSTRIES AND WORKSITES ARE THESE MACHINES MADE FOR?The 725C, 730C and 730C EJ are versatile machines that are made for lots of different applications. Mainly, these trucks are for earthmoving, construction and infrastructure job sites when you need a hauling unit that combines excellent maneuverability, low ground pressure and the ability

to cope with challenging ground conditions and steep grades.

WHAT ABOUT OPERATOR COMFORT AND STYLING?Both machines received cab updates focused on improving the ergonomics, specifically the controls. There are better machine information displays and a vastly improved air conditioning performance. We also improved the lighting and visibility.

And, because of the conditions machines like these work in, the front bumper is quite vulnerable to damage. So we totally redesigned the front bumper and forward area under the engine to make it a lot more durable. In the long run, that will contribute to improved resale value for the customer.

HOW DO THESE IMPROVEMENTS FIT THE EAME MARKET?EAME, and especially Europe, is a very demanding market

for these sizes of articulated trucks and for performance. Traditionally, when people want performance they go to our bigger machines. But, the jobsites in Europe are far more fitted to the 30-ton class. It’s the one area in which we had a gap to bridge and we really feel the performance, particularly on the 730C, is going to give us the edge we need to meet the demand for performance that customers in Europe are looking for. ■

Additional details at: www.uk.cat.com/equipment/articulated-trucks

AN IDEAL RENTAL MACHINE• The C Series is more resistant to damage

under varying jobsite conditions.• Wide-set headlights increase visibility and a

class-leading handrail, guardrail and operator platform help to ensure operator safety.

• Automatic Traction Control engages the correct combination of differential locks to maximize traction, greatly reducing the risk of operator errors that can damage the machine.

WHAT ARE CUSTOMERS SAYING ABOUT THE NEW C SERIES?

“ Machine performance is significantly improved, specifically rim pull, speed on grade and retarding power. Fuel efficiency is excellent and the operator compartment is comfortable and much cooler – even with the air conditioning turned off. ”Hans Clemens, Site Manager for Peter Becker GmbH

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MORE MACHINE FOR THE MONEYThe Cat® D Series excavators are market leaders and a customer favorite thanks to industry-leading controllability, balance, digging, lifting power and, of course, the resulting productivity. So when customers wanted machines with lower owning and operating costs that are still durable, reliable and perform, Caterpillar responded. The result is the new D2 Series excavators. Each model maintains the advantages of the original D Series but with improved engine robustness and lower operating costs.

THE ROBUST 320D2LThe primary goal with the new D2 Series is to deliver more value for money. To do that, Caterpillar engineers made improvements from the inside out.

The 320D2L received the Cat C7.1 engine, which replaced the C6.4/C6.6 electronic engine used on the 320DL. The C7.1 uses a mechanical injection fuel system and operates at lower pressure than the previous electronic engine and is less sensitive to potential fuel contaminants.

Also for the 320D2L, operating costs have been lowered. Most notably, fuel consumption has been reduced by 5 percent thanks to fewer engine RPM and by increasing main pump efficiency and displacement from 114 to 119 cc/rev (cm³/revolution) – all while maintaining performance.

Helping reduce fuel use even more is a new fan design, which reduces fan loss, and a downsized gear pump (compared to the C6.4-equipped 320DL) that’s used for the pilot circuit. Finally, the number of fuel filters has been reduced to two while the service interval has increased from 250 hours to 500 hours.

THE FUEL SAVVY 323D2LWhen it comes to the 323D2L, fuel consumption has been reduced by a

massive 11 percent. It’s the ultimate solution where fuel cost is high or for customers needing a combination of superior performance, lower fuel consumption and an additional 12 percent in power compared to the 320D2L.

Impressive results like these have been made possible thanks to an on-demand engine power strategy, also called isochronous control, which is possible thanks to a unique approach to optimizing component integration. Isochronous control allows the 323D2L engine to run at constant and significantly lower engine RPM – 1,700 RPM versus 1,980 RPM on the 323D.

Fuel injection is controlled using parameters from the hydraulic system so the machine can proactively predict the need for power. Meanwhile, a main pump improvement prevents turbulence and there is also an on-demand fan.

And, just like the 320D2L, performance is maintained by increasing the main pump displacement from 114 to 119 cc/rev. While it’s true that electronic fuel systems are more susceptible to damage than mechanical systems in general, some electronic systems are less susceptible than others. This is the case with the 323D2L. Its C7.1 engine uses an electronic injection fuel system that has been

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carefully selected and tested to ensure superior robustness. Plus, to prevent any potential issues due to fuel contamination, a completely new filtration system that uses Cat ultra-high efficiency filters has been introduced to ensure fuel cleanliness.

“Between these two machines and the others in the D2 Series model line, these new controls optimize machine

performance to achieve new industry standards for fuel consumption and efficiency,” said Zach Kauk, Caterpillar Global Product Manager for small and medium hydraulic excavators. “In addition, the updated machines also come equipped with an electric priming pump. Any time a customer changes fuel filters, the system is automatically primed to start, eliminating the need to pre-fill the fuel filters during a change, which can introduce contaminants into the fuel system.”

And, speaking of starting, there were also improvements made to the D2 Series starting system. “We put in a 60 percent larger starter motor and a 130 percent larger alternator, which

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ensures improved starting torque and a ‘charged’ battery,” Zach said.

SUPERIOR PERFORMANCE, PREMIUM VALUEPerhaps what’s most remarkable is that with all these improvements, Caterpillar didn’t compromise performance to lower fuel consumption and decrease operation costs. The Cat industry-leading

controllability, balance and power are still there. And, experienced operators will enjoy improved torque response.

By increasing fuel efficiency and making improvements that reduce maintenance and increase uptime on the entire D2 Series range, Caterpillar has lowered owning and operating costs. That’s the kind of superior performance and premium value customers expect – and Cat equipment delivers. ■

Additional details at: www.middleeast-africa.cat.com

“…we expect to see noteworthy fuel consumption reductions.” Zach Kauk, Caterpillar Global Product Manager

Cat Magazine 15

THE NEW CAT® GENERAL DUTY UNDERCARRIAGE

HOW NEW IRON GIVES MACHINES NEW LIFE

The undercarriage on excavators and track-type tractors is an essential part of the machines’ operation. And while most might not think about their undercarriage as a system, having the right one operating under equipment can make a big difference.

Consider this: up to 50 percent of a track-type tractor’s owning and operating costs are spent on the undercarriage. So, when the time comes to replace an undercarriage because it is worn out or no longer suitable (i.e., when changing application), the decision over which one to choose becomes crucial. And Caterpillar has engineered quite a unique and capable range of solutions to meet customers’ expectations.

ROLLING ON AND ONThe Cat® General Duty Undercarriage is a Genuine Cat product designed and manufactured by Caterpillar and available exclusively through Cat dealers. Available today for the 320 series hydraulic excavators (models 315 to 321)

as well as the D6M/N and D6H/R/T track-type tractors, it is the perfect option for machines that don’t require the elevated performance of other Cat Undercarriage solutions.

“If customers want to keep a machine for another 4,000 hours but don’t want to invest in a Premium Undercarriage product, General Duty is designed for fit and performance. We only use Premium seals to help keep everything working properly. And, because General Duty parts are interchangeable with our

Greased Lubricated Track (GLT) on excavators, there is no need for retrofitting, which decreases unnecessary downtime,” explained Alain Montillet, Caterpillar Undercarriage Consultant for Africa and Middle East.

“It gives us a solution for every application and every budget.”

Alain Montillet, Caterpillar Undercarriage Consultant

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THREE KEY FACTORS WHEN CONSIDERING GENERAL DUTYCaterpillar is the first to admit that the General Duty Undercarriage may not be the best Caterpillar undercarriage option for every customer or application. “It breaks down to man, material and machine. Planned length of ownership, the materials the machine will be working with and what kind of machine the undercarriage will go on should all be taken into consideration,” said Raquel Dias, Caterpillar Undercarriage Consultant for Europe.

Olivier Laflandre, Parts Manager of Bergerat Monnoyeur France takes a similar approach. “We want to give our customers the best cost per operating hour. We discuss three specific areas before recommending General Duty: customer needs, the application and machine configuration. If the answers best match what General Duty is made for, that is the recommendation we make.”

THE PERFECT FITToday, more and more customers are looking for a solution that’s comparable to the Cat General Duty Undercarriage. For a lower initial investment, customers can extend the life of their track-type tractors (D6N/M and D6H/R/T models) and excavators from the 315 to the 321 models.

“The General Duty Undercarriage is a natural extension for us,” says Alain. “We have the most complete undercarriage product range in the world. Today the EAME market is very competitive. This is one of the reasons why Caterpillar made General Duty. It gives us a solution for every application and every budget.”

Laurent Lucand, Undercarriage and GET Specialist at Bergerat Monnoyeur France agrees. “It’s very unique in our industry to have such a complete undercarriage offering. Because of this market’s competitive nature, we needed a product that’s the preferred alternative to the competition and one that fits our customers’ needs. We found that in the Cat General Duty Undercarriage.” ■

Additional details at: www.parts.cat.com/parts/undercarriage

CAT GENUINE GENERAL DUTY UNDERCARRIAGE:

• Affordable price

• Designed and manufactured by Caterpillar and available exclusively through Cat dealers

• Incorporates the same rugged design and premium seal technology as the Cat Heavy Duty Undercarriage

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Real World Results

LEADING EDGE TECHNOLOGY

When it comes to operating and managing

equipment and production, technology is

playing a bigger role than ever. And while

customers understand the benefits technology

can deliver, selecting the appropriate products

and reporting tools can be challenging.

That’s why Caterpillar is introducing Cat® Connect Solutions – a new marketing framework that simplifies and clarifies how technology can increase safety, efficiency and profitability. Cat Connect Solutions brings technology and services together in solution sets. Each solution set is defined in simple terms and by customer value. For this article, we’ll cover two of the five solutions sets in detail.

“What we’ve done with Cat Connect Solutions is made it easier to navigate our range of technological capabilities so customers can save money, increase productivity and improve safety. Customers can get in on any level, experiment and change or grow as needed,” said Kjeld Jespersen, EAME Technology Marketing Manager.

EQUIPMENT MANAGEMENT SOLUTIONS: MONITORING TO MANAGE COSTSEquipment Management Solutions (EMSolutions) helps manage assets and lower operating costs. “Using these

diagnostic, analytic and reporting tools and working with their Cat dealer, operators and owners can gain insight about enhancing machine availability and use while managing maintenance and equipment life,” said Kjeld.

When connected through Product Link™, and its user-friendly web interface, VisionLink®, it’s easy to see whether machines are being used efficiently and effectively and to answer questions like:• “What’s work time vs. idling time?”• “How much fuel is being consumed?”• “Would it be better to re-assign machines

to other tasks or work sites?”

KNOWING THE ANSWERS CAN ADD UP TO SIGNIFICANT SAVINGS IN TIME AND MONEY.“Say the idle time for your fleet shows 40% on average,” says Kjeld. “The machine is accumulating hours and consuming expensive fuel, yet producing no results. This affects maintenance schedules and can lower resale value.

WITH CAT® CONNECT SOLUTIONS, FIVE FLEXIBLE SOLUTION SETS GIVE CUSTOMERS JOBSITE CONTROL

Equipment Management Solutions help you increase uptime and lower operating costs by

tracking equipment location, health, utilization and fuel consumption for a comprehensive overview of all assets from anywhere in the world.

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Cat Connect Solutions gives customers the visibility to see these kinds of issues, the ability to correct them and, as a result, save time and money while increasing production.”

PRODUCTIVITY SOLUTIONS: REAL-TIME CONTROL AND FEEDBACKThe name says it all when it comes to the Productivity Solutions set. By monitoring loads, cycles, payload, volumes and controlling grade and compaction, customers can gain the efficiency they need to reach production and business goals.

A primary Productivity Solution is the AccuGrade™ Grade Control System. It combines digital data, in-cab operator guidance features and automatic blade controls to help maintain a consistent grade, all while increasing productivity.

Cat Grade Control, another Productivity Solution, comes fully integrated into machines from the factory. It helps both new and experienced machine operators deliver dramatic improvements in grading efficiency over a wide range of applications. Ready and easy-to-use, Cat Grade Control helps customers make significant savings on material, fuel, personnel and time.

PEOPLE PUTTING TECHNOLOGY TO WORKCat Connect Solutions is more than just technology. It’s the people behind the technology that make Caterpillar a leader and help customers succeed. Cat dealer expertise, product support and services are unmatched – and so is the commitment to helping customers take advantage of technology solutions to get results. Cat dealers know equipment and have extensive jobsite experience. And, now

with Cat Connect Solutions, they have everything needed to give construction customers the competitive edge.

Occasionally, even with the best equipment, machines and related technology products require repair. Cat dealers are the single contact for support in partnership with the SITECH™ distribution network – a unique joint venture between Trimble® and Caterpillar. So wherever customers have a Cat dealer, they have a SITECH dealer as well.

“With the Cat dealer network, our customers have a single point of contact that can provide all the training and support needed to get the most out of Cat Connect Solutions,” concluded Kjeld. ■

Additional details at: www.cat.com

Productivity Solutions monitor production and increase jobsite efficiency using construction technologies that

provide real-time feedback for improved performance.

Safety Solutions increase jobsite awareness in areas of limited visibility by providing proximity

detection of equipment and personnel.

Sustainability Solutions reduce environmental impact and simplify compliance reporting.

EQUIPMENT MANAGEMENT

PRODUCTIVITY COMMANDSUSTAINABILITYSAFETY

Command Solutions improve safety and efficiency in harsh or challenging environment by applying remote

control, semi-autonomous and autonomous technologies.

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CAT REMAN PROVES ITS

WORTH

Caterpillar has been remanufacturing parts for more than 40 years. What started as customer requests for remanufactured on-highway truck engines in Iowa, USA, has expanded globally to include drivetrains, engines, hydraulic and electronic systems and even undercarriages.

REPAIR OPTIONSCat Reman is one of the repair options available to customers through their Cat dealer, along with component rebuild, service exchange components, rebuild parts kits and new parts. Owners of Cat equipment can chose the option that best suits their requirements and the age of the equipment. This article focuses on Cat Reman engines.

WHAT’S IN IT FOR CUSTOMERS?Cat Reman is the official name of the Caterpillar parts remanufacturing program. And if you ask any recent Cat Reman customer what they appreciate most about the program, you’ll most likely get the same response – savings on like-new parts.

That’s because Cat Reman can save customers 40 to 60 percent on parts that are warrantied and remanufactured to the specifications of new parts. It’s a welcome option in an industry that’s putting more and more emphasis on lowering the costs of owning and operating heavy equipment. In addition to the significant savings, there are other advantages customers will appreciate.

“Besides cost savings, another big advantage of Cat Reman is speed. When you get right down to it, Cat Reman is simply an exchange program,” said Leah Bachert, Caterpillar Reman Marketing Manager. “Even though customers turn in their old engine core, they don’t have to wait for it to go through the remanufacturing process since,

across the globe, remanufactured engines and other parts are in stock and ready to be delivered.”

Dan Berube, Reman Commercial Manager for EAME and CIS, reinforced the speed at which Cat Reman parts can be delivered. “If a Cat® dealer has the remanufactured part a customer needs in stock, a technician could potentially begin performing an installation the same day.”

And, customers are buying into the idea behind Cat Reman. “We get a lot of positive feedback

from our dealers, which reflects what they are hearing from customers. Bottom line is that the price point is very popular for a genuine part they can trust. Off-the-shelf availability is also a big plus, since a lot of customers measure their costs on a per hour basis. Every hour that machine is down costs them money,” said Leah.

AS GOOD AS NEWThe other major compelling factor drawing customers to Cat Reman is the warranty. “Everything we remanufacture is tested the same way its equivalent new part is tested. We don’t compromise on quality. That’s why we can offer the same warranty on our remanufactured engines and parts that would be provided on the equivalent new engine or part,” Leah said with confidence.

TECHNOLOGY MATTERSDan spoke to us about the technology that allows Cat Reman to achieve their high

Key Input: • High quality core part

• Rapidly returnedDisassemble Clean Qualify

thecu

“Everything we remanufacture is tested the same way its equivalent new part is tested.”

Leah Bachert, Caterpillar Reman Marketing Manager

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quality and reliability levels while achieving significant cost savings. “We made substantial investments in engineering, technology and infrastructure up front. We have the edge when it comes to our technologies like the advanced salvaging and environmentally friendly cleaning processes we developed. With the economies of scale we have, we can justify these investments and then use them to pass cost savings on to our customers.”

HOW THE CAT REMAN PROCESS WORKSThose savings starts from the very beginning of the Cat Reman process. “One of the keys to our success is our ability to get components clean and back to their original bare metal. Our competition just doesn’t have the level of commitment or investment that we do. It’s a big differentiator for us and a huge benefit for our customers,” added Ian Vickers, EAME Cat Reman Marketing Consultant.

For engines, it starts with the engine core. First, it is disassembled down to individual elements. Next, each of those elements goes through a cleaning process. Then, each

Cat Reman has facilities around the world

part that will be used in the remanufacturing process is put through rigorous qualifications, testing and updating to meet original specifications.

“For example, with an engine cylinder head, the cylinder casting is evaluated to ensure it meets or can be restored to meet all our dimensional requirements. We can even build back up the wear surface using metal deposition, which is spraying molten metal back on the surface.” Plus, not only are engines and parts remanufactured to like-new condition, during the process, any critical design improvements or upgrades are made. “Only Caterpillar and its dealer network have access to the original specifications and engineers. It’s a tremendous advantage,” Leah says.

CAT REMAN MEANS SUSTAINABILITYOf course, remanufacturing also contributes to sustainability since a lot of energy and materials are saved or reused. Leah estimates that the intake of materials in 2012 was around 78,000 tonnes.

According to catreman.cat.com, overwhelmingly fewer resources are consumed to remanufacture a component than to build a completely new one. In fact, remanufacturing is more environmentally friendly than recycling in that remanufacturing dramatically reduces the volume of resources needed. Fewer parts are thrown away, reducing landfill pollution. And, what was once viewed as waste, is now being reused.

REMANUFACTURING SEES GROWTHAll Caterpillar customers, including marine and industrial, are potential customers for Cat Reman, and of course that population is growing. “We are constantly pursuing new opportunities. We have a dedicated R&D team that is always looking at technology and finding innovative ways to give these parts new life. So the opportunity scope changes constantly as that new technology develops,” stated Leah. ■

Additional details at: catreman.cat.com

Salvage Assemble/ Update

Test/ Paint/ Package

Result: • Same warranty as new • A fraction of the price

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Check out these other key Cat B15 features:• Can withstand a 1.8-meter drop• 4-inch, multi-touch screen

works with wet fingers• Wi-Fi & Bluetooth• Memory: 4GB storage + 512 RAM• Camera: 5.0 MP Rear, VGA Front• Talk-time: Up to 9 hours• Stand-by: Up to 9.5 days• Weight: 170g

Check out these other key Cat B15 features:

C ith t d 1 8 t d

Meet the Cat B15, the latest Cat smartphone that’s perfect for worksites where conventional phones just can’t cut it. “Bucking the trend for mobile phones that look great but fail to stand up to rigorous conditions, the Cat B15 combines the heritage, credibility and quality of the Cat brand, with the latest mobile technology,” said Dave Floyd, Director of Technology, Bullitt Mobile Ltd., the global licensee for Cat phones.

Predictably, the Cat B15 delivers. Silver anodized aluminum and shock absorbent rubber protect the Android 4.1 Jelly Bean operating system and other vitals. Its Ingress Protection (IP) certification is an impressive 67. IP is an industry standard measure of protection. At IP67, the Cat B15 is officially dustproof and waterproof (the phone can be submerged in up to one meter of water for 30 minutes).

You can learn more about where to get this distinctively designed phone and how it makes light work of seriously tough conditions at www.catphones.com. ■

IT’S TIME TO TALK TOUGHDiscover the new Cat® B15

Cat® heavy equipment is known for durability and the ability to tackle most any job in tough conditions. Now, Caterpillar has dialed up the same kind of ruggedness in a piece of equipment you hold in your hand.

E-LEARNING OPPORTUNITIES AWAIT YOU

You’ll have on-the-job results

There’s no on-campus living. Nor is there a course schedule. And those behind Caterpillar University e-Learning wouldn’t have it any other way. That’s because this is an online university that focuses on four main areas of instruction: service, safety, operator training and strategies for safety managers.

Here are the courses available at affordable pricing:

Service ~90 courses $15 - $100+

Safety ~125 courses $25 each

Operator ~17 courses $35 each

Strategies for Safety Managers ~12 courses $100 for all

+ 2 free Service Training courses: Air Management Systems and Electrical Circuit Inputs (Switches)

Within those areas are hundreds of courses to choose from, including everything from how to properly perform inspections to electrohydraulic system circuits. And people who are experts with the leading manufacturer of construction and mining equipment teach every one.

Customer Campus Manager Valerie Cantrell says, “Everything people need to increase operator performance and productivity while building a strong safety culture is in one place. Anyone can register and login with a user name and password.

The courses are self-paced and there are knowledge checks along the way, plus a final test at the end. Once people have registered, they have unlimited access to that course for an entire year. It’s simple to plan, quick and easy to access and we’re continually adding new courses.”

The easy-to-use online courses leverage a variety of engaging tools, such as videos, 3D graphics and virtual simulations to deliver information in a clear, concise manner. Some courses are also available in different languages. ■

For more information visit: www.cat.com/catu

SPOTLIGHTS

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• You can rely on the impressive line-up of Cat® compactors, asphalt pavers, cold planers and rotary mixers to deliver the quality and smoothness your project demands.

• Industry-leading technology inside every paving machine provides the productivity, reliability and comfort you need to work effectively.

• With easy serviceability and exceptional product support from Al-Bahar, you’ve got excellence right down the line.

Cat Paving Products. Total Paving Solutions.

For more information, please contact. info@albahar.ae | www.albahar.com