YMCA Downtown Housing: A Case Study in Vulnerability & Housing
Case Study - YMCA 2015
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Transcript of Case Study - YMCA 2015
“I’m ecstatic with the results we saw from our summer marketing campaign. This is the first time we’ve been able to prove exactly which media our new members engaged with and took action from. Seeing reporting that shows our return on investment is exactly what we needed from our media partner.”
– Vernon Delpesce, President/CEO, YMCA of Greater Des Moines
Growing Memberships For a Local Fitness Center
Increase Members & Brand Awareness
OBJECTIVE Promote state-of-the-art facility to grow memberships and increase overall retention rate.
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Showcase the values to the membership
Use simple messaging to drive action to sign up or download a free pass
Place creative across a multitude of mediums to engage target audience
STRATEGYThree core components went in to the strategy to gain and retain members over the summer months, which usually see member losses at a higher rate than average
RESULTS•Exceeded membership growth goal by 40%•Reduced cancellation rates by 15% year-over-year