Case study - Trane · trailers, the Chesapeake Super Suite and Trophy Club. The project required...

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Challenge Bruno Event Team knew that managing the 2014 U.S. Senior Open in Edmond, Oklahoma, in the middle of summer, with temperatures expected to reach over 100°F, would be no easy task. For a successful event, cooling and power would be needed for forty-seven individual tents and trailers during the tournament, each with different purposes and requirements. Solution To provide the power and comfort cooling for the 2014 USGA Senior Open, BET contracted with Trane Rental Services. The Trane team was on location for over a month, providing equipment setup, tournament support and teardown services. Determining the right equipment Trane began by determining the necessary equipment that would provide the cooling and power desired to satisfy the individual needs of the temporary structures on the golf course, and would also fit into the designated space. The temporary structures included the welcome center, main entrance facilities, hospitality chalets, media center, restroom trailers, the Chesapeake Super Suite and Trophy Club. The project required forty 20-ton vertical units, as well as nine 50-ton and five 35-ton packaged air conditioning units. Trane also provided all power distribution for the event. Including the HVAC, Trane used over 24,000 ft of electrical U.S. Senior Open Trane Rental Services exceeds equipment, service and support expectations Edmond, Oklahoma Bruno Event Team (BET) is a Birmingham, Alabama-based sports marketing and event management company. The company’s year-round staff of more than eighty employees, in thirteen offices around the United States and Canada, manages a wide variety of events in golf, motorsports, and intercollegiate and high school athletics. Over the last fifteen years, BET has managed more than twenty events for the U.S. Golf Association (USGA), including the 2014 U.S. Senior Open held at Oak Tree National golf course in Edmond, Oklahoma. cable and distribution boxes from the transformers installed throughout the course by Edmond Electric. Up and running for opening day The success of the installation for an event of this size is dependent upon several vendor teams working together. The schedule was vigorous, and one delay, however small, would have been catastrophic to the group as a whole. Throughout the installation process, Trane worked with several vendors to ensure that the project was finished in time for the gates to open on day one of the practice rounds. When Monday morning arrived, all of the tents were cool and the facilities were up and running. With temperatures expected to reach over 100°F, the Trane team worked a vigorous schedule to ensure the cooling and power needs were met for the Senior Open golf tournament. October 2014 Case study

Transcript of Case study - Trane · trailers, the Chesapeake Super Suite and Trophy Club. The project required...

Page 1: Case study - Trane · trailers, the Chesapeake Super Suite and Trophy Club. The project required forty 20-ton vertical units, as well as nine 50-ton and five 35-ton packaged air conditioning

ChallengeBruno Event Team knew that managing the 2014 U.S. Senior

Open in Edmond, Oklahoma, in the middle of summer, with

temperatures expected to reach over 100°F, would be no

easy task. For a successful event, cooling and power would be

needed for forty-seven individual tents and trailers during the

tournament, each with different purposes and requirements.

SolutionTo provide the power and comfort cooling for the 2014

USGA Senior Open, BET contracted with Trane Rental

Services. The Trane team was on location for over a month,

providing equipment setup, tournament support and

teardown services.

Determining the right equipment

Trane began by determining the necessary equipment that

would provide the cooling and power desired to satisfy the

individual needs of the temporary structures on the golf

course, and would also fit into the designated space. The

temporary structures included the welcome center, main

entrance facilities, hospitality chalets, media center, restroom

trailers, the Chesapeake Super Suite and Trophy Club. The

project required forty 20-ton vertical units, as well as nine

50-ton and five 35-ton packaged air conditioning units.

Trane also provided all power distribution for the event.

Including the HVAC, Trane used over 24,000 ft of electrical

U.S. Senior OpenTrane Rental Services exceeds equipment, service and support expectationsEdmond, Oklahoma

Bruno Event Team (BET) is a Birmingham, Alabama-based sports marketing and event management company. Thecompany’s year-round staff of more than eighty employees, in thirteen offices around the United States and Canada,manages a wide variety of events in golf, motorsports, and intercollegiate and high school athletics. Over the lastfifteen years, BET has managed more than twenty events for the U.S. Golf Association (USGA), including the 2014U.S. Senior Open held at Oak Tree National golf course in Edmond, Oklahoma.

cable and distribution boxes from the transformers installed

throughout the course by Edmond Electric.

Up and running for opening day

The success of the installation for an event of this size is

dependent upon several vendor teams working together. The

schedule was vigorous, and one delay, however small, would

have been catastrophic to the group as a whole. Throughout

the installation process, Trane worked with several vendors to

ensure that the project was finished in time for the gates to

open on day one of the practice rounds. When Monday

morning arrived, all of the tents were cool and the facilities

were up and running.

With temperatures expected to reach over 100°F, the Trane team

worked a vigorous schedule to ensure the cooling and power needs were

met for the Senior Open golf tournament.

October 2014Case study

Page 2: Case study - Trane · trailers, the Chesapeake Super Suite and Trophy Club. The project required forty 20-ton vertical units, as well as nine 50-ton and five 35-ton packaged air conditioning

Going above and beyond

Once installation was complete, a team of Trane technicians

remained on site during the entire tournament, spending

weeks away from their families, to support the Trane cooling

and power systems. Understanding the importance of the

event, and that the experience of the patrons was what

mattered, Trane technicians went above and beyond the

responsibility of the agreement, listening to all customer

requests and making sure that each tent was taken care of in

the best possible way. Members of the Trane team also

assisted local volunteers by ensuring that they had a

sanctuary to retreat to during the hottest hours to avoid heat

exhaustion. Throughout the event, the Trane Rental Services

team showed how dedicated and compassionate they are

about taking care of the customer.

ResultsThe Trane Rental Services team provided equipment,

installation and support to satisfy the extensive cooling and

power needs at the 2014 USGA Senior Open in Edmond,

Oklahoma. During the month long project, the Trane team

went above and beyond, with installation and support

technicians exceeding expectations with their professionalism,

dedication and customer service. Numerous comments of

praise were communicated via letters and emails regarding

the great job the technicians did and how compassionate

they were to help others.

Introducing the world of golf to area students

Trane partnered with The First Tee, The STAAR Foundation,

and The Eastern Golf Club to bring over 125 inner city youth

to Oak Tree National for Youth Day at the U.S. Senior Open.

Each child received a red Trane T-Shirt, a concession voucher

for lunch, and a premier seat on the driving range to enjoy

the afternoon activities. Local celebrities, Brandon Weeden

(Dallas Cowboys) and Desmond Mason (Oklahoma City

Thunder), joined the kids for a golf demonstration, signed

autographs, and had the opportunity to coach some of the

local youth.

"All of the kids had an amazing time! It is something they will

remember for the rest of their lives," commented Dustin

Semsch, Director of Golf, The First Tee Metropolitan,

Oklahoma City.

"What a great experience for our students," added Michelle

Dominguez, 3rd Grade Educator, Rockwood Elementary

School and The STAAR Foundation. "The exposure that they

received will open them to a whole new world that many had

no idea existed."

Trane provided cooling and power for forty-seven individual tents and

trailers set up on the Oak Tree National golf course for the tournament.

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