CASE STUDY ON COMMUNICATION
-
Upload
syaff-hk -
Category
Leadership & Management
-
view
278 -
download
3
description
Transcript of CASE STUDY ON COMMUNICATION
PRESENTATION BY:•PROF•EDDY•SIDDIQ•DAYAH•AMAL
Book 3 Task 1: Analysis
ALEX : THE PERSON WITH THE HIGHER AUTHORITY, THE
SUPERVISOR.CHEN LING : THE EMPLOYEE/ THE
PERSON WHO DO THE WORK.
MONDAY : DUE DATE OF THE REPORT.
TUESDAY : BOARD MEETING OCCUR.
The Scenario:
DISCUSS : ARE CHEN NING AND ALEX BOTH RIGHT IN THEIR OWN PLACES? WOULD CHEN NING FEEL BETTER IF ALEX HAD TOLD THEM ABOUT THE BOARD MEETING AND
THE WAY SHE FEELS?
Question 1:
Are Chen Ning and Alex both right in their own places?
Yes!!Chen Ning:
1. doesn’t know about the board meeting2. Was given last minute notice3. Pressure/ Work Burden
Alex:1. Has the rights and Authority2. Stress/Work Pressure3. Last minute Notice
Would Chen Ning feel better if Alex had told him about the board meeting and the way she feels?
No!!
Because either way he still works during the weekend.
REWRITE PARTS OF THE CONVERSATION TO SHOW
IMPROVED COMMUNICATION AND ROLE PLAY THE
CONVERSATION BEFORE THE REST OF THE CLASS
Question 2: