Case Study - MO Consulting

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MO Consulting With the Stamps.com Service, Customer Saves Significant Time on Marketing and Billing Mailings Background Customer Marge Okabe owns MO Consulting, a home office computer consulting service. Marge also assists a law business and a real estate business by mailing out marketing materials and legal invoices with Stamps.com. Challenge Prior to Stamps.com, Marge Okabe would waste a lot of time standing in long lines at the Post Office. On top of that, she was hampered by the fact that adding a mailing address, return address, and postage were three separate processes that sucked time away from her. Solution Marge found Stamps.com on the Internet and realized it was the answer to her mailing problems. The ability with Stamps.com to print everything on the envelope in one shot was the solution to the problem. Also, being able to print postage from a Mail Merge and import contacts from Microsoft Outlook directly into the Stamps.com address book made Stamps.com a valuable mailing tool. Marge also likes that she can see the prices of different mailing service options in the Stamps.com software. Results Time and Savings Marge saves time by printing postage, return, and recipient address all in one pass. Prior to Stamps.com, her mailings would take around two hours but now she can process 1600 raw data recipients in about 20 minutes. She also avoids trips to the Post Office because it allows her to print Priority Mail shipping labels for her legal books. Automation and Integrations with other Software The compatibility of Stamps.com with MS Office and Outlook makes things easy for Marge. The plug-ins with Office and Outlook are easy to install and with the macros in her database she can print in a few steps. Marge can use a Mail Merge to have letters and envelopes printed out in alphabetical order to speed up the envelope stuffing process. She finds Stamps.com very simple to use; just download, install, and you’re ready to go. Reporting The Cost Code feature of Stamps.com is a favorite of Marge because it makes it easy for her to sort business expenses from personal expenses once tax time comes around. She also enjoys using the “Print History” feature, which serves as proof of what she has mailed and when. “With Stamps.com I can now put on the correct amount of postage and see at a glance what the difference in postage is. Just this morning I mailed a flat envelope which in the past I would mail Priority Mail but I saw that First Class was less expensive and would get there in the same time...” – Marge Okabe, MO Consulting Case Study

Transcript of Case Study - MO Consulting

Page 1: Case Study - MO Consulting

MO ConsultingWith the Stamps.com Service, Customer Saves Significant Time on Marketing and Billing Mailings

Background Customer

Marge Okabe owns MO

Consulting, a home office

computer consulting service.

Marge also assists a law

business and a real estate

business by mailing out

marketing materials

and legal invoices with

Stamps.com.

Challenge

Prior to Stamps.com, Marge Okabe would waste a lot of

time standing in long lines at the Post Office. On top of

that, she was hampered by the fact that adding a mailing

address, return address, and postage were three separate

processes that sucked time away from her.

Solution

Marge found Stamps.com on the Internet and realized it

was the answer to her mailing problems. The ability with

Stamps.com to print everything on the envelope in one

shot was the solution to the problem. Also, being able

to print postage from a Mail Merge and import contacts

from Microsoft Outlook directly into the Stamps.com

address book made Stamps.com a valuable mailing tool.

Marge also likes that she can see the prices of different

mailing service options in the Stamps.com software.

Results

Time and Savings

Marge saves time by printing postage, return, and

recipient address all in one pass. Prior to Stamps.com, her

mailings would take around two hours but now she can

process 1600 raw data recipients in about 20 minutes. She

also avoids trips to the Post Office because it allows her to

print Priority Mail shipping labels for her legal books.

Automation and Integrations with other Software

The compatibility of Stamps.com with MS Office and

Outlook makes things easy for Marge. The plug-ins with

Office and Outlook are easy to install and with the macros

in her database she can print in a few steps. Marge can

use a Mail Merge to have letters and envelopes printed

out in alphabetical order to speed up the envelope

stuffing process. She finds Stamps.com very simple to

use; just download, install, and you’re ready to go.

Reporting

The Cost Code feature of Stamps.com is a favorite of

Marge because it makes it easy for her to sort business

expenses from personal expenses once tax time comes

around. She also enjoys using the “Print History” feature,

which serves as proof of what she has mailed and when.

“With Stamps.com I can now put on the correct amount

of postage and see at a glance what the difference in

postage is. Just this morning I mailed a flat envelope

which in the past I would mail Priority Mail but I saw

that First Class was less expensive and would get there

in the same time...”

– Marge Okabe, MO Consulting

Case Study