Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case...

30
28.11.06 EasyJet & Ryanair: flying high with low prices 1 Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu Deniz Yarar Uli Breunig

Transcript of Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case...

Page 1: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 1

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Case Study:easyJet & Ryanair

Flying high with low prices

Caglar CintugluDeniz YararUli Breunig

Page 2: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 2

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Introduction

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Source: Jobber, p410

Page 3: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 3

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

First Question

How do EasyJet and Ryanairachieve success using lowprice strategies?

Source: Jobber, p410

Page 4: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 4

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

EasyJet & Ryanair

The orange-liveried airline is one of the pioneers of low-cost travel in the UK

Established in 1991Europe’s largest

budget airline

Page 5: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 5

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Short History: 1978Deregulation of American Skies

Southwest Airlines first „no-frills, low-fare“ business model

– No free meals or coffee, onlypeanuts

– Secondary Airports:– Faster turnaround times– Cabin crew does the cleaning– No waiting for incoming flights

Page 6: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 6

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Only one type of aircraft

• i.e. Boeing 737– Keep costs down by

– Reducing pilot training costs– Reducing maintenance

costs

Page 7: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 7

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Internet booking

• Cut paperwork and administrative costs

Source: www.easyjet.com; www.ryanair.com

Page 8: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 8

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Product Strategy

EasyJet & Ryanair havesuccessfully attackedBritish Airways with theirrapid penetration strategy

(Price: low, Promotion: high)

Page 9: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 9

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Target segment

• Independent customers(no need for bundledservices) with high grade of self organized marketoverview/comparison

• Rather young and flexible (Generation @)

Page 10: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 10

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Customer Characteristics

• Independent, self organised• Desire of object: pure, cheap

transportation service• Familiar with new media and

interactive devices (internet)• Flexible• Easily maintained (low

expectations, shrunk space forcomplaints)

Page 11: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 11

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Second Question

What are the advantages and risks associated with low-pricestrategies?

Source: Jobber, p410

Page 12: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 12

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Advantages of low-price/rapid penetration

• Fast diffusion and adoption leading to –High market penetration

rates quickly–Competition by surprise, no

time to react

Source: www.answers.com

Page 13: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 13

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Advantages of low-price/rapid penetration

• Goodwill among early adoptersegment

word of mouth• Cost control pressure

greater efficiency• Barrier to entry for new

competitors (Porter‘s 5 forces)

Page 14: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 14

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Disadvantages for customers

• Fast turnaround times: – No waiting for connecting flights– No entry for customers checking

in too late

• Paying compensation:– Compensation for cancelled

flights is only the ticket price

Page 15: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 15

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Risks of low-price/rapid penetration

• Low price conveys an image of low quality; Image!

• Competing suppliers also reduce prices, nullifying theadvantage

• Long term price expectations

Page 16: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 16

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Third Question

To what extent do theconditions for charging lowprices discussed in thischapter hold for EasyJet and Ryanair?

Source: Jobber, p410

Page 17: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 17

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Conditions for charging lowprices

- Only feasible- Market

- Make- Make

effect/low costsor domination

Alternative

- Experience curve

- Barrier to entry- Predation

Presence

Money laterMoney elsewhere

Conditions forCharging low prices

Source: Jobber, p385

Page 18: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 18

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Only feasible AlternativeConditions for

Charging low prices

• Rather homogenicservice

• Cut down to core value(transportation)

• Low price as incentivefor consumers to switchfrom usual brandSource: Jobber, p385

Page 19: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 19

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Market presence ordomination

Conditions forCharging low prices

• Aggressively pricing• Segment of price-

sensitive consumers(Price elasticity)

• Only way to overtakenational airlines on the low-cost laneSource: Jobber, p386

Page 20: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 20

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Experience curve effect/lowcosts

Conditions forCharging low prices

• Cost decline of 20% ifproduction doubles

• Becoming the lowest-cost supplier

Source: Jobber, p386

Page 21: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 21

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Make money laterConditions for

Charging low prices

• Price-sensitive consumers in the low-cost segment

• No way for airlinesto makemoney later

Source: Jobber, p410

Page 22: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 22

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Make money elsewhereConditions for

Charging low prices

• Low-cost airlinesconcentrate on the corecompetence: Transportation

• Selling food on planes

Page 23: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 23

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Barrier to entryConditions for

Charging low prices• Satisfied market in all

price segments• High costs of entry• High fixed costs• Only small margins• National airlines partially

subventioned by state

Page 24: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 24

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

PredationConditions for

Charging low prices• National airlines backed

up by subsidies• Alliances• Special contracts with

airports• BA & TWA accused

predatory pricing

Page 25: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 25

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Fourth Question

How successful do you believeEasyCinema is likely to be?

Source: Jobber, p410

Page 26: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 26

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

What is EasyCinema?

Source: www.easycinema.com

Page 27: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 27

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

EasyCinema

• Film bookings 2 weeks in advance

• Starting from 20pence (<30 cent)

• The earlier the cheaper(like with aircraft seats)

Page 28: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 28

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Cutting EasyCinema costs and staff

• No popcorn etc.– „If ya want popcorn, go to a

popcorn vendor. For moviescome to easyCinema“

• Internet:–Print out membership card,

access via turnstile

Page 29: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 29

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

EasyCinema‘s success

• Direct changes of priceaccording to demand

• Cheap for cineasts, whoplan watching films in advance

Page 30: Case Study: easyJet & Ryanair - univie.ac.ata0025537/php/ABWLs.off/.../Case_Easyjet.pdf · Case Study: easyJet & Ryanair Flying high with low prices Caglar Cintuglu ... British Airways

28.11.06 EasyJet & Ryanair: flying high with low prices 30

Success throughlow prices

Advantages andRisks

Conditions forCharging low prices

easyCinema

Thank you foryour attention!