Case study (CNET) by Jon bates
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Transcript of Case study (CNET) by Jon bates
![Page 1: Case study (CNET) by Jon bates](https://reader034.fdocuments.in/reader034/viewer/2022052411/55652ab2d8b42a5c268b46eb/html5/thumbnails/1.jpg)
Design Director for CNET Networks
worldwide brands (2000-2003)
UNIFYING THE
USER DESIGN, AD
SYSTEM AND SITE
PUBLISHING TOOLS
WORLDWIDE FOR
CNET NETWORKS
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Audience snapshot
Unique Visitors Per Month: 18.5 million
Page Views Per Month: 209 million
Broadband access 95%
About CNET
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Why standardize CNET sites?
4Extraordinary CNET growth organic and unplanned
4Numerous site/product acquisitions:
4 Multiple publishing systems
4 Unique platforms
4 Practices institutionalized
in „silo‟ configuration
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4 New ad types not supported
4 Unable to deliver “network buy”
sponsorships
4 Back-end systems complex,
expensive to maintain
4 CNET brand and sub-brands
diluted by lack of standards in
presentation
Business-critical issues
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4 Successfully managed 2001 redesign and integration
of newly acquired ZDNet
4 Standardized design processes across ZDNet
4 ZD standards model successfully ported to CNET
Commerce sites
4 Large team management experience
4 Track record of managing large, business-critical
projects
Jonathan Bates: My experience
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Domestic sites
4 Create uniform template structure
for 13 „core‟ site brands
4 Allow new ad types to deploy
network-wide
4 Develop style guides for all sites
4 Coordinate with Technology Group‟s
rebuild of common back-end
4 6 month timeframe
The mandate: my responsibilities
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Domestic sites
4 Train all site „owners‟ and production
teams on best practices
4 Develop production toolkits and
common graphic devices
4 Oversee and police daily production
for all sites to ensure compliance
4 Maintain and update online
„repositories‟ for each site‟s style
systems
The mandate: my responsibilities
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Worldwide sites
4 Educate site owners worldwide on
standardization plans
4 Develop best-practices guides
localized to 10 languages
4 Adapt standards to remove cultural or
linguistic misinterpretations
4 Diplomacy of getting both „O & O‟
properties and licensees to comply
The mandate: my responsibilities
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Project & Site Design intranet
4 Developed and maintained
CNET‟s first centralized site and
project information repository
4 Resource for project managers
and senior management to
review current work load and
individual project status
4 Improved company efficiency,
resource allocations and
strategic planning
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Design intranet: Site Detail page
4 Initially used in development
phase of new sites or redesigns
4 When project finished, page
converted to style guide and tool
repository
4 Retention of design iterations used
in post-mortem reviews to define
best practices, locate weaknesses
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Design intranet: Tools and resources
Materials for site
producers:
4 Key information about site, mission,
audience and production profile
4 Templates in Photoshop, HTML for all
modules and page types
4 Tool kit of logos, bugs, HTML
fragments and graphic treatments
4 “Site emergency” procedures and
contact information
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Design intranet: Ad specifications
4 Specs on all supported ad types
4 Samples in PSD, PDF and AI format
4 In page HTML samples
4 Production contact information
4 Used by sales and marketing as well
as production groups
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Style & ContentRepository
Navigation& shell standards
Link displaystandards
Design processguidelines
Design intranet: Process definitions
4 Created process diagrams for all project or site components
4 Explained best practices, redesign process, “How To” collection
4 Included reasoning/rationalefor systems and standards to encourage „buy-in‟ by producers
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Site standardization: U.S. properties
4 Successfully designed and
managed 10 simultaneous
major property redesigns
4 Designed and produced two
new CNET properties
4 Coordinated and implemented
new standards compliance
process across organization
4 Successfully met deadlines,
including ad system integration
network-wide
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Site standardization: Worldwide
4 Within 12 month, CNET Networks sites worldwide were using common template set
4 Worldwide network able to present all ad types on virtually every page of every site
4 Increased revenue booked and improved brand standing for CNET Networks properties
4 Measurably improved coordination between US and international business units
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(612) 578 0222
www.dabunny.com
Creative and products in this presentation were
either primarily designed or directly managed by
Jonathan Bates