Case Study Clickability NetApp
Transcript of Case Study Clickability NetApp
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Simpler, Faster Publishing ProcessClickability eliminated the bottleneck that existed when global oces unneled content into a
single centralized publishing system. Groups around the company can now sel publish items
directly to NetApp.com and its international domains. This speeds up posting and makes it easy to
synchronize important updates.
Its really antastic because it will allow us to scale going orward, says Hansen. Were giving
more control to our individual country managers, which also means my group can ocus on value
added marketing activities.
Ongoing InnovationSaaS brings NetApp continued promise or innovation. Hansen watches the Clickability releasecalendar or enhancements, knowing the challenge will not be to implement them, but to
everage new eatures to continuously evolve netapp.com. The Web doesnt sleep, says Hansen.
Each release o the Clickability Platorm gives us new innovations to add to our port olio.
Easy Integration o Best-o-Breed SolutionsNetApp was able to easily incorporate a dozen best o breed Web marketing applications with
Clickabilitys on demand Web Content Management platorm, delivering the ull range o
unctionality that Hansens team requires to drive the global business.
New Corporate Heroes
n addition to winning several awards and industry recognition, perhaps the greatest validationo the migration to Clickability and SaaS has come rom NetApps IT department, which is
now embracing SaaS solutions in a number o other areas. For our global marketing sta, the
Clickability Platorm has meant dramatically increased productivity at signifcantly lower cost.
For our Web team, its meant lower stress and no late night calls, says Jay Kidd, Chie Marketing
Ocer, NetApp. Most important, our customers around the world have profted rom an up-
to-date, easy-to-use, and constantly evolving NetApp presence on the Web. SaaS has defnitely
earned its stripes at NetApp.
Skyrocketing TracBecause o the brand initiative and relate
programs, trafc to the NetApp websitesincreased dramatically with the relaunch
on the Clickability Platorm.
Projected trafc post-launch:1 million
Actual trafc post-launch: 2.5 million
NetApp.com (US site) up 147 percent
NetApp.com/cn (China site) up 2,000percent
Solution pages up 50 percent
Product pages up 61 percent
Library section up 517 percent
About Clickability, Inc.Clickability the global leader in on demand
Web Content Management (WCM) enables
customers to take content rom any source
and publish to any standards-compliant
device and to easily and securely manage all
their CMS needs in the cloud. The platorm
leverages our pillars to support the complete
content liecycle: Sotware as a Service (SaaS)
Inrastructure as a Service, Innovation as a
Service, and On-Boarding and Support as a
Service.
More inormation is available by
calling 866-276-4580 or visiting
www.clickability.com
We took a chance and were
rewarded, said Hansen.
Our team was held up
as an example o creative
thinking. We were early onthe SaaS track and our IT
organization supported us
on that decision rom the
beginning.
300 Caliornia Street 2nd Fl.
San Francisco, CA 94104
Tel: 415.575 .5125
Case Study: NetApp (continued)
2008 Clickability, Inc.