Case Study Clickability NetApp

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    Simpler, Faster Publishing ProcessClickability eliminated the bottleneck that existed when global oces unneled content into a

    single centralized publishing system. Groups around the company can now sel publish items

    directly to NetApp.com and its international domains. This speeds up posting and makes it easy to

    synchronize important updates.

    Its really antastic because it will allow us to scale going orward, says Hansen. Were giving

    more control to our individual country managers, which also means my group can ocus on value

    added marketing activities.

    Ongoing InnovationSaaS brings NetApp continued promise or innovation. Hansen watches the Clickability releasecalendar or enhancements, knowing the challenge will not be to implement them, but to

    everage new eatures to continuously evolve netapp.com. The Web doesnt sleep, says Hansen.

    Each release o the Clickability Platorm gives us new innovations to add to our port olio.

    Easy Integration o Best-o-Breed SolutionsNetApp was able to easily incorporate a dozen best o breed Web marketing applications with

    Clickabilitys on demand Web Content Management platorm, delivering the ull range o

    unctionality that Hansens team requires to drive the global business.

    New Corporate Heroes

    n addition to winning several awards and industry recognition, perhaps the greatest validationo the migration to Clickability and SaaS has come rom NetApps IT department, which is

    now embracing SaaS solutions in a number o other areas. For our global marketing sta, the

    Clickability Platorm has meant dramatically increased productivity at signifcantly lower cost.

    For our Web team, its meant lower stress and no late night calls, says Jay Kidd, Chie Marketing

    Ocer, NetApp. Most important, our customers around the world have profted rom an up-

    to-date, easy-to-use, and constantly evolving NetApp presence on the Web. SaaS has defnitely

    earned its stripes at NetApp.

    Skyrocketing TracBecause o the brand initiative and relate

    programs, trafc to the NetApp websitesincreased dramatically with the relaunch

    on the Clickability Platorm.

    Projected trafc post-launch:1 million

    Actual trafc post-launch: 2.5 million

    NetApp.com (US site) up 147 percent

    NetApp.com/cn (China site) up 2,000percent

    Solution pages up 50 percent

    Product pages up 61 percent

    Library section up 517 percent

    About Clickability, Inc.Clickability the global leader in on demand

    Web Content Management (WCM) enables

    customers to take content rom any source

    and publish to any standards-compliant

    device and to easily and securely manage all

    their CMS needs in the cloud. The platorm

    leverages our pillars to support the complete

    content liecycle: Sotware as a Service (SaaS)

    Inrastructure as a Service, Innovation as a

    Service, and On-Boarding and Support as a

    Service.

    More inormation is available by

    calling 866-276-4580 or visiting

    www.clickability.com

    We took a chance and were

    rewarded, said Hansen.

    Our team was held up

    as an example o creative

    thinking. We were early onthe SaaS track and our IT

    organization supported us

    on that decision rom the

    beginning.

    300 Caliornia Street 2nd Fl.

    San Francisco, CA 94104

    Tel: 415.575 .5125

    Case Study: NetApp (continued)

    2008 Clickability, Inc.