Case Studies of the Entrepreneurs

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    Shahnaz Husain - A SuccessfulIndian Woman Entrepreneur

    "I do not sell products. I sell an entire civilization in a jar."

    - Shahnaz Husain

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    INTRODUCTION

    One of Indias most successful womenentrepreneurs.

    Her company, Shahnaz Husain Herbal is one of thelargest manufacturers of herbal products in the

    world. Shahnaz Husain Group, based in New Delhi, worth

    $100 million.

    Employed about 4200 people in 650 salons spreadacross 104 countries.

    In the 1990s the average growth of the group was19.4%.

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    THE MAKING OF AN ENTREPRENEUR

    Belong to a royal muslim family.

    Migrated from Samarkhand to India.

    Later held high positions in the princelykingdoms of Bhopal and Hyderabad beforeIndias Independence.

    Schooling is in a Irish convent.

    Developed a love for poetry and Englishliterature.

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    CONTD

    Advantage of growing up in a traditional family andreceiving a modern education.

    Married at the age of 15 and was a mother by the

    next year. Husband was posted in Teheran, Iran.

    She developed an interest in beauty treatments anddecided to study cosmetology

    To support the expenses of the training financially,she wrote articles for the Iran tribune on varioustopics under different names.

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    Contd

    In the course of her studies, she learnt of theharmful effects of chemicals on the human body.

    Consequently, she turned her attention to Ayurveda

    after leaving Teheran, she trained extensively incosmetic therapy for 10 years in some of the leadinginstitutions of London, Paris, New York andCopenhagen.

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    Return to India

    In 1977, she setup her own salon in Delhi.

    Initial Investment was of Rs 35000

    In contrast to salons offering chemical treatments,

    Shahnaz offered Ayurvedic products.

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    ENTREPRENEURSHIP- THE SHAHNAZ HUSAINWAY

    Uses the Ayurvedic method of treatment.

    Pioneer and leader of Ayurvedic beauty products inthe world offering Natural Care and Cure.

    Shahnaz Husain Group offers an exclusive salontreatments as well as a number of commercialformulations for the treatment of specific problemslike acne, pimples, pigmentation, dehydration,alopecia.etc

    The Groups sophiticated R&D units develop theproducts and put them through stringent qualitycontrol tests.

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    Contd..

    Products are environmental friendlyand no testingis done on animals.

    The products offered by the group are entirely

    natural and carry the gurantee of purity and safety. Offers a wide variety of over 400 products for all age

    groups and wide variety of problems

    All the products are available at all beauty stores,

    online websites, even few sophsiticated salons whichincreases proximity to customers.

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    Contd

    She believes in the word-of-mouth publicity and hasnever advertised her products.

    Her belief is that a satisfied customers is the best

    form of publicity and advertisement. Believing in exclusivity, she also developed products

    made from gold and pearl.

    By 1990s, the range and popularity was so

    widespread that her products were carried by most ofbig retail stores in India and abroad.

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    The Turning point.

    The turning point in her business came when sherepresented India at the festival of India in 1980.

    Her team was given a counter in the perfumery

    section of Selfridges in London. she managed to sell her entire consignment in 3

    days and also broke the stores record for cosmeticsales for the year.

    As a result, she was offered a permanent counter inSelfridges.

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    DIVERSIFICATION

    The Group has diversified into Ayurvedic centersforPanchkarma, Dhara and Kerala massage.

    Two Shahnaz Husain Ayurvedic health resorts, one

    near Delhi and another in the collaboration with theHyakumata groupof Japan in the US island ofSaipan.

    New range includes hair care balms, anti-tick hair

    cleansers, talcum powder, anti-scabies skin oil,antiseptic balm, and anti parasitic lotions.

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    Contd

    Shahnaz Husain has started work on formulationsthat astronauts could carry with them in theirextraterrestrial sojourns to protect their skin fromthe ravages of space travel and slow down the ageingprocess.

    She has sent National Aeronautics and SpaceAdministration (NASA) free samples of her

    moisturizers, hoping that they will be used on spaceexpeditions.

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