Case no. 2
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Transcript of Case no. 2
Tarlac State University
College of Business and Accountancy
Tarlac City
Case Analysis
In
Selecting Supervisors Case no. 2
Presented by:
Ma. Catherine M. Labrador
Presented to:
Mr. Limuel P. Pavico
I. Selecting Supervisors
II. Question:
What steps should Mr. Crisostomo undertake to improve the quality of supervisors?
There are different departments in an organization that embodies the management
namely the Marketing Department, Finance, Production and Human Resource head, all of these
departments have different supervisors that should be improved according to Mr. Crisostomo
because of there is a lack of being productive, they are too much idealistic and some factors that
a supervisor quality must have. The steps that should be taken by Mr. Crisostomo must both
encompasses the execution and maintenance parts of staffing, Most especially the Training and
Development program that can be the stepping stone to improve the quality of Mr. Crisostomo’s
supervisors.
But on the latter part the department heads must be the one to innovate the supervisors,
the steps to be followed by Mr. Crisostomo and the Heads are the following:
Training Needs Analysis:
This part involves asking questions before having a training, factors to be considered before
having such trainings, question that maybe ask are the following:
What are the problems that are existing or anticipated?
What changes in people’s knowledge, attitude, skills and habits that should take place to arrive
desirable results?
Who are the target participants?
How do they perform at present and how should they perform after the training?
If these questions are carefully answered and evaluated then Mr. Crisostomo may have training.
Formulating training design
This specifies the objectives of the training program and the plan needed while having the
training, this serve as a sketch of the training. This must have the content, time table and
breakdown of time allocation for each topic, materials needed and guidelines.
Materials development
The list of required training materials, the preparation of these materials may demand a lot of
production work such as research, scriptwriting, taping, reading materials, worksheets audio
visuals and likes.
Venue, food, participants, resource speakers.
Training proper- the participants go with the actual training and development
activities.
Monitoring and evaluation- checks out the activities being executed according to
the training plan and design. It must also checks out whether the objectives
established in the training are being fulfilled.
Documentation- put all the learned objectives in writings.
Follow-through- this may came a follow up form of job coaching, job rotation and
career planning and development.
Next thing that Mr. Crisostomo must do after the training he must select what kind of training he
may going to use, and in this case the training compatible to his situation is the Skills Training
also called Manpower development that is intended for personnel occupying non managerial
position, specifically the supervisors benefit from this type of training it teaches how to make
things in actual performance like assembling parts into a finished product by this they can be
easily trained and motivated if they are encourage in a challenging job of making things
innovated if they see it in actual way. In selecting supervisors one must see the actual potentials
of one person evaluated by many people, in the case of Mr. Crisostomo he should have not only
the words of his heads or the written materials, one should based on the proper execution of jobs
after having the training and evaluated on the most crucial part because you as the head have
given them the chance to improve in the form of skills training and from that they have the
responsibility to show what they have learned or put it in application and this called maintenance
and evaluation.. And one must maintained what they have learned so that in the future they can
be promoted or they have the specifications and qualification in promotion.