Tarlac State University

College of Business and Accountancy

Tarlac City

Case Analysis

In

Selecting Supervisors Case no. 2

Presented by:

Ma. Catherine M. Labrador

Presented to:

Mr. Limuel P. Pavico

I. Selecting Supervisors

II. Question:

What steps should Mr. Crisostomo undertake to improve the quality of supervisors?

There are different departments in an organization that embodies the management

namely the Marketing Department, Finance, Production and Human Resource head, all of these

departments have different supervisors that should be improved according to Mr. Crisostomo

because of there is a lack of being productive, they are too much idealistic and some factors that

a supervisor quality must have. The steps that should be taken by Mr. Crisostomo must both

encompasses the execution and maintenance parts of staffing, Most especially the Training and

Development program that can be the stepping stone to improve the quality of Mr. Crisostomo’s

supervisors.

But on the latter part the department heads must be the one to innovate the supervisors,

the steps to be followed by Mr. Crisostomo and the Heads are the following:

Training Needs Analysis:

This part involves asking questions before having a training, factors to be considered before

having such trainings, question that maybe ask are the following:

What are the problems that are existing or anticipated?

What changes in people’s knowledge, attitude, skills and habits that should take place to arrive

desirable results?

Who are the target participants?

How do they perform at present and how should they perform after the training?

If these questions are carefully answered and evaluated then Mr. Crisostomo may have training.

Formulating training design

This specifies the objectives of the training program and the plan needed while having the

training, this serve as a sketch of the training. This must have the content, time table and

breakdown of time allocation for each topic, materials needed and guidelines.

Materials development

The list of required training materials, the preparation of these materials may demand a lot of

production work such as research, scriptwriting, taping, reading materials, worksheets audio

visuals and likes.

Venue, food, participants, resource speakers.

Training proper - the participants go with the actual training and development

activities.

Monitoring and evaluation - checks out the activities being executed according to

the training plan and design. It must also checks out whether the objectives

established in the training are being fulfilled.

Documentation - put all the learned objectives in writings.

Follow-through - this may came a follow up form of job coaching, job rotation and

career planning and development.

Next thing that Mr. Crisostomo must do after the training he must select what kind of training he

may going to use, and in this case the training compatible to his situation is the Skills Training

also called Manpower development that is intended for personnel occupying non managerial

position, specifically the supervisors benefit from this type of training it teaches how to make

things in actual performance like assembling parts into a finished product by this they can be

easily trained and motivated if they are encourage in a challenging job of making things

innovated if they see it in actual way. In selecting supervisors one must see the actual potentials

of one person evaluated by many people, in the case of Mr. Crisostomo he should have not only

the words of his heads or the written materials, one should based on the proper execution of jobs

after having the training and evaluated on the most crucial part because you as the head have

given them the chance to improve in the form of skills training and from that they have the

responsibility to show what they have learned or put it in application and this called maintenance

and evaluation.. And one must maintained what they have learned so that in the future they can

be promoted or they have the specifications and qualification in promotion.