Case 1 - Benihana of Tokyo
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Transcript of Case 1 - Benihana of Tokyo
![Page 1: Case 1 - Benihana of Tokyo](https://reader036.fdocuments.in/reader036/viewer/2022082322/544b8d85b1af9f7a7d8b46fe/html5/thumbnails/1.jpg)
BENIHANA OF TOKYO
SYNDICATE 4:
NINDYFAJAR
YUNASISREYNER
ISMAILRIFAN
MARGONOANIS
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BENIHANA CONCEPT FOOD: japanase steak house ENTERTAINMENT: the food was cooked in front of
customers by japanese chefs PRICES: medium-high price $6 at lunch $10 at dinner $1,5 for drink SPACE UTILIZATION :the décor was authetically
detailed japanese country inn. High proportion for productive dining space Only 22% total space is back of the house
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BENIHANA’S COST STRUCTURE DIFFER FROM THAT OF A TYPICAL SIT-DOWN RESTAURANT
FOOD only 3 menu: steak, chicken, shrimp.
No waste &cut cost between 30%. 70% BEVERAGE 30% LABOUR 10-20% of gross sales ADVERTISING 8-10% of gross sales RENT normal,5-7% out of sales Rent expense 4,5-9%
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PROCES FLOW ON A BUSY NIGHT
customer
greeting
Customer purpose
Dining room
beverage
foodRuang coctail
Go dine end
order
cooking
Any order
eating
Any order
yes
no
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CHEF’S WAGES IN THE CHICAGO UNIT 12000-13000/year Above assistant manager
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PROFIT AFTER TAX FOR THE CHICAGO UNIT 1,3jt X 41%=533000 533000 X 30%=159900 (TAX) 533000-159900(TAX)=373100
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COCKTAL LOUNGE/BAR WAIT TIME (MAX THROUGHPUT TIME) ON BUSY NIGHT
Normally 1 hour turn over at table, 30 mnt slow periode so in busy night it could be 50% from 1 hour.
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PROCESS FLOW DIAGRAM OF BENIHANA’S OPERATIONWelcome customer
Set table
Dining room
cooking
Coocktail room Serve beverage
payment
end
Serve cook