CARS 2009 Attendee Brochure

NEW STRATEGIES.

Smart. Compelling. Relevant. Essential.CONFERENCE: November 4-7, 2009EXPOSITION: November 5-7, 2009

Mandalay Bay Convention CenterLas Vegas, Nevada USA

www.CARSevent.com

Produit par par

NEW REALITIES.

Your #1 Resource for Answers and Solutions:• 30+ educational sessions led by experts in their fields – education relevant to what you need to know now.

• Expanded schedule featuring four days of quality training

• More 3-hour class times for the technical topics requiring more detailed instruction

• Additional education available that’s focused on training and management content –sessions suitable for all industry professionals

• Opening General Session featuring the Chairmen Exchange and US Airways’ Captain “Sully” Sullenberger as keynote

• Unmatched networking with industry leaders and colleagues throughout four-day event, plus CARS Networking Reception

• Free ASE Mechanical Test Prep classes, on-floor education, roundtables and exhibitor-led theaters

• Exhibits featuring top manufacturers and suppliers of the latest equipment, product, services and technology

• Co-located with NACE – The World’s Collision Repair Event – giving you an all-access pass to more exhibits and industry training

• Co-located with Auto Glass Week – featuring exhibits, education and on-floor competitions

Go to www.CARSevent.com for more information and to access registration. Register online today, saving time and money!

www.CAR

Sevent.com

riptio

ils•

And…

u’re

t of a

Be one of the first 200 attendees to register for aCARS Super Pass and qualify to win:

• Two Super Pass Registration Packages – the best CARS package available including nine educational sessions, welcome reception, opening general session and keynote, expos, show bag and commemorative pin

• Two tickets to see Disney’s The Lion King – the visually stunning, technically astounding musical like none other, where lions, giraffes, birds, gazelles and many otheranimalscometolifeasthemusicsoars!

• $200 Mandalay Bay Dining Resort Credit–perfectfordinnerbeforetheshow!

Go to www.CARSevent.comandregistertoday!Goodluck!The lucky winner will be contacted and receive the appropriate refund.

As the premier event for automotive service professionals, CARS was created to provide buyers and sellers within the automotive repair and service community a place to network, an educational resource, as well as a unique marketplace to see all the products, services, equipment and technology available to the industry.Since 1985, CARS has provided industry professionals with dependable, comprehensive and affordable education and training. For many years now, CARS has also been a showcase of top manufacturers and suppliers displaying the latest products and equipment needed to run your mechanical shops effectively and efficiently. CARS is your event for: Techniques Products Efficiencies Services Skills Technology Knowledge Networking Equipment Confidence

Automotive repair and service has continued to evolve over the years and CARS has been there to keep you up-to-date on the newest technologies, repair techniques and business model guidance. With the current challenges facing today’s industry, CARS is still there. New realities call for new strategies. If you’re involved in any aspect of vehicle repair and service, CARS needs to be your strategic partner.

CARS 2009 – Smart. Compelling. Relevant. Essential.

The Premier Event for Automotive Service Professionals

2009 marks the second annual Automotive Service and Repair Week (ASRW) and the co-location ofNACE(InternationalAutobodyCongress&Exposition) with CARS, as well as Auto Glass Week.

ASRW creates an industry-wide event that includes the collision, mechanical and auto glass segments of the automotive service and repair industry. The goal is to continue to grow ASRW to include other organizations and industry segments to create a “mega” event that will touch all aspects of the automotive industry.

Opening General Sessionsponsored by

Keynotesponsored by

Captain “Sully” Sullenberger

SPONSORED BY AUTOMOTIVE SERVICE ASSOCIATION

www.CAR

Sevent.com

www.Han

ousing

– at

......

ge –

– in

NEW STRATEGIES.

www.CARSevent.com

Produit par par

NEW REALITIES.

www.CAR

Sevent.com

riptio

ils•

And…

u’re

t of a

Keynotesponsored by

www.CAR

Sevent.com

www.Han

ousing

– at

......

ge –

– in

NEW STRATEGIES.

www.CARSevent.com

Produit par par

NEW REALITIES.

www.CAR

Sevent.com

riptio

ils•

And…

u’re

t of a

28Be one of the first 200 attendees to register for aCARS Super Pass and qualify to win:

Keynotesponsored by

www.CAR

Sevent.com

www.Han

ousing

– at

......

ge –

– in

Networking is smart. The networking that happens at CARS is priceless. Talking through an issue with fellow colleagues can genuinely help you conquer any type of hurdle you may be having. Chances are they’ve experienced a similar issue in their own business.

Get the answers you need to the “who, what, where, when, why, how” questions that are a mainstay to running your business. Whether you need guidance on the toughest issues or the most minute – the CARS education program connects you with industry leaders who can steer you on a course toward identifying the solution.

Go to the Conference section of www.CARSevent.com for complete listing of sessions, descriptions and speakers and use the handy Session Search System to find just the session you need to gain knowledge and skills to increase your productivity and profits.

Key Events designed to motivate, entertain and encourage:

Free On-Floor Education and Activities throughout the Exposition include:

Keeping up with the most effective, efficient and essential equipment, products and services continues to be necessary in order to maintain that competitive edge while taking care of your customers. Meeting, networking and shopping with participating CARS exhibitors, representing top manufacturers and suppliers within the industry, gains you access to the automotive repair and service products, equipment, technology, services and innovations available today. Participating exhibitors and leaders within the industry include:

• 30+ total educational sessions – the industry’s best education

• Sessions led by seasoned professionals, experts in their fields

• Education relevant to what you need to know now• Compelling topics addressing the issues, challenges and

goals that confront you on a daily, weekly, yearly basis

• Additional education available that’s focused on training and management content – sessions suitable for all industry professionals (look for “A” session codes)

• NearlyhalfofallsessionsofferedareaccreditedbyAMI(AutomotiveManagementInstitute)forachievingtheprestigiousAAM (Accredited Automotive Manager) designation.

• NACE Welcome Reception Wednesday, November 4 | 5:45 pm – 7:00 pm

• CARS Networking Reception Thursday, November 5 | 5:45 pm – 7:00 pm

• ASRW Opening General SessionThursday,November5|8:30am–10:00amfeaturingNACE/CARSChairmenExchangeandKeynote Address byUS Airways’ Captain Chesley “Sully” Sullenberger

• Educational theaters delivering hands-on training of products, processes and techniques. Exhibiting sponsors include: • CustomerLink• Certified Transmission• Gates Corporation

• Auto Glass Technician and Windshield Repair Olympics

• New Product Pavilion• OEMPavilion-New!• HeavyDutyPavilion-New!• Auto Spotlight display areas• I-CARTechnologyShowcase

• NABC’s charitable Recycled Rides• CARSTAR Super ‘Stang• And...More!

NOTE: Tickets to these key events are included in Super Pass registration package, or individual tickets are available for purchase

Go to the On-Floor Education page within the Exposition section of www.CARSevent.com

Free Mechanical Test Prep classes to sharpen your test-taking skills on this all important industry accreditation

ACDelcoAutoland Scientech USAAutomofo.comAutomotiveTrainingInstituteAutoZoneBGProducts,Inc.CustomerLinkCertified TransmissionCleanBurn,Inc.Demandforce,Inc.

ETE RemanFrontline Performance GroupGates CorporationGlobal ConnectIdentifixLKQ PowertrainManagement SuccessMDPublicationsMedi-Rub CorporationMitchell1

MotorInformationSystemsMotorist Assurance ProgramMudlick Mail CompanyNational Processing CompanyO’ReillyAutomotive,Inc.PaceSoftware,Inc.RedlineDetectionRepairPal,Inc.Reynolds and Reynolds

RUN-RITECarCare Maintenance ProductsSearchAutoparts.com/ Motor AgeSonsio,Inc.StandardMotorProducts,Inc.ToyotaMotorSalesU.S.A.,Inc.U.S. Auto Parts Network

Exhibitors as of August 25, 2009

For a complete listing of product categories and exhibitor profiles, go to www.CARSevent.com and use the online Exhibitor Search System to find just the companies you need to stand out in a crowd of competitors.

SMART COMPELLING RELEVANT ESSENTIAL

To assist you in achieving the ultimate in smart networking, CARSCONNECT is designed to be your online networking tool.

Go to the CARSCONNECT page at www.CARSevent.com for a complete rundown of this networking tool’s impressive list of features… all FREE to you!

• Get the most value out of your CARS experience – before, during and even after the event

• Identifyandmatchyourselfwiththeexhibitorsyouwanttoseeattheshow through comprehensive category comparisons

• Communicate via emails before the event and schedule appointments that work for your schedules at the show

• Visitwiththemabouttheirnewproductsandplannedshowspecials–all this before you set foot on the trade show floor While walking the CARS exhibits,

visitNACE…• Exhibits representing all the

latest collision repair equipment, products, services, equipment and technologies

• Educational theaters sponsored by exhibitors delivering

hands-on training of products, processes and techniques

• Use the online Exhibitor Search System and reference the NACE category list to find the products you’re looking for

Produit par par

Go to www.NACEexpo.com for more details on this dynamic industry event.

Havingabearingonorconnectionwiththematterathand. Basic or indispensable; necessary.Urgentlyrequiringattention.Drivinglyforceful.Characterized as sharp quick thought; bright.

Glass repair and replacement can be as important to a business as working underthehood.Havingproperlytrainedtechniciansinashopforthe

removing and installing of glass correctly is key to maintaining adequate profit margins and customer satisfaction. Auto Glass Week is a valuable resource for this segment of the industry.

• Co-located with CARS and NACE• Features exhibits, demos and interactive seminars• Exciting competitions for Auto Glass Technician

Olympics and Windshield Repair Olympics

• Four different auto glass groups host a total of six different events designed specifically for the auto glass professional

Go to the Auto Glass Week page within the Conference section of www.CARSevent.com for all the details.

NOTE: Session titles, times and speakers subject to change.

WEDNESDAY, NOVEMBER 48:30 AM - 10:00 AMWE01N J Positioning Yourself in the Collision Repair Industry

WE02N L Understanding Insurer Needs & Pressures

WE03N M Controlling Costs on Materials, Parts & Overhead

WE04A M Improving Strategies for a New Business Environment

8:30 AM - 11:30 AMWE05C M Financial Management for the Service Center

WE06C T Dodge Cummins Diesel Operations & Diagnostics

WE07C T Evaporative Emissions

10:30 AM - 12:00 PMWE08N E Mechanical Damage Discovery

WE09N J Using Collision Industry Trends & Statistics for Strategic Planning

WE10N L What is 5S and Why is it Important to You?

WE11N VR New Vehicle Technology - Arriving at Your Shop Soon!

WE12A M Understanding Personality & Communication Styles

WE13A M Can PDR be an Additional Profit Center for You? 1:30 PM - 3:00 PMWE14N J Jobber Technology - Exploring Wireless Order-Taking & Fulfillment Solutions

WE15N L Leveraging Human Capital

WE16N VR Getting the Most Out of Recycled Parts - Part 1

WE17N M Understanding What It Takes to Implement Waterborne

WE18A M Finding New Financial Resources for Your Business

WE19N M SEO & Internet Marketing for the Body Shop

1:30 PM - 4:30 PMWE20A M Customer Service & Retention

WE21C M Service Advisor Tips & Strategies by Pace Software

WE22C T Mode $06 Diagnostics

WE23C T Internal Combustion Engine (ICE) - Advanced Variable Valve Timing Technology by ACDelco

3:30 PM - 5:00 PMWE24N E Estimating Best Practices WE25N J For Jobbers Only: Teaching Selling & Negotiation Skills to Collision Estimators WE26N L Introduction to Lean for Collision Repair

WE28C M Service Center Marketing

WE29A W Conflict Management & Assertiveness Skills for Women WE30N M Driving Work TO Your Collision Repair Center by DuPont Performance Coatings

5:45 PM - 7:00 PMKEY EVENT NACE Welcome Reception

Sponsored byCCC Information Services, Inc.

THuRSDAY, NOVEMBER 5 8:30 AM - 10:00 AMKEY EVENT Opening General Session

Sponsored by DuPont Performance CoatingsKeynote Presentation by Captain “Sully” Sullenberger Sponsored by AGRSS

10:00 AM - 5:00 PMEXPO CARS, NACE and Auto

Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Windshield Repair Olympics• I-CAR Technology Showcase

3:00 PM - 6:00 PMTH01C T “No Code” Diagnostics

TH02C T Traction Control by ACDelco

TH03C T Working on Audis and VWs

4:00 PM - 5:30 PMTH04A AG Proper Auto Glass Installation

TH05N E Paint Caps - How to Eliminate Them in Your Store Forever

TH06N J Measuring & Improving Distribution Performance

TH07N L Sustaining Continuous Improvements

TH08N VR Flash Reprogramming for the Body Shop

TH09N M Avoiding & Resolving Insurance Disputes

TH10C M Realize Higher Sales by Coaching Your Managers & Advisors to Become Sales Managers

TH11A W Successful Shop Ownership - Tips from Women Owners of Thriving Shops

TH12A TR Team-Based Learning - Part 1

5:45 PM - 7:00 PMKEY EVENTCARS Networking Reception

FRIDAY,NOVEMBER 67:30 AM - 10:30 AMFR01C M Successful Service Center Ownership Panel - What Are Owners Doing Differently Today That They Weren’t Doing 18 Months Ago?

FR02C T Turbo Tips for the Ford PowerStroke 6.4 Diesel - Part 1

FR03A T AC Repair & Service

FR04C T Controller Area Network (CAN) Systems by ACDelco

8:30 AM - 10:00 AMFR05A AG AGRSS Validation Program

FR06N E Salesmanship Skills for the Estimator

FR07N L Waste Walk - Identifying Waste in a Collision Repair Operation

FR08N VR Repair Considerations for New & Emerging Automotive Technologies FR09A M Employee Relations / Team Building

FR10A M Succession Planning - Developing a Successful Exit Strategy

FR11C M Internet Marketing for the Service Center

FR12A TR Team-Based Learning - Part 2

Glass Exhibits and Free On-Floor Education/Activities • Exhibitor Theaters• Demonstrations• Special Presentations• Roundtables• New Product Pavilion• OEM Pavilion• Heavy Duty Pavilion• Auto Glass Expo• Auto Glass Technician Olympics• I-CAR Technology Showcase

1:30 PM - 2:30 PM

ASE Mechanical Test Prep - FREE!

3:00 PM - 6:00 PMFR13C M Increasing Technician Productivity

FR14C T In-Cylinder Pressure Transducer Diagnostics

FR16C T TPMS - Tire Pressure Monitoring Systems

4:00 PM - 5:30 PMFR17A AG Insurance Company & Network Steering

FR18N HD Heavy Duty Truck #1

FR19N J Why Your Customer Shops Need to Implement Lean-Six Sigma Processes Now

FR20N L Lean in Parts Procurement

FR21N VR Resistance Spot Welding FR22C M Realize the Profits of Selling More Big Ticket Items in Your Service Center FR23A M How to Make “Green” Profitable for Your Shop

FR24N M Realize Higher Sales by Coaching Your Managers & Estimators to Become Sales Managers

FR25A W Leading & Succeeding: Cultivating Leadership Skills that Benefit You and Your Organization

FR26A TR PowerPoint Tricks & Tips for Instructors

SATuRDAY, NOVEMBER 77:30 AM - 10:30 AMSA01C M Fleet Management - Part 1

SA02C M Thinking Outside the Box to Expand Your Profit Centers - Become the Shop That Has “No Competition” by Pace Software

SA03C T Mode $06 Diagnostics

SA04C T Flash Reprogramming

SA05C T Hybrid Technology - Basic Hybrid Powertrains

8:00 AM - 9:30 AMSA06A AG Sustainable Business Practices

SA07N E Making “Repair or Replace” Decisions on Structural Parts

SA08N HD Heavy Duty Truck #2

SA09N J Today’s Collision Repair Industry: Coaching Your Customers to Success!

SA10N L Lean & Pre-Repair Management

SA11N VR Steering & Suspension - Diagnosis & Repair

SA12A M Taking Your Business’ Temperature - Do More With Less

SA13A W Time Management - Power Tips for Staying Focused

SA14A TR How to Effectively Communicate Technical Ideas to Students

SA19N M Driving Work THRU Your Collision Repair Centerby DuPont Performance Coatings

1:30 PM - 2:30 PM

3:00 PM - 6:00 PMSA15C M Fleet Management -Part 2

SA16C T Engine Vacuum Transducer Diagnostics

SA17C T Hybrid Technology - Principles of Electric Drives

SA18C T TPMS - Tire Pressure Monitoring Systems

SCHEDuLE AT A GLANCESESSION INDICTATORS:

TH04A AG

TRACK INDICTATORS:AG AUTO GLASS

E ESTIMATING

HD HEAVY DUTY TRUCK

J JOBBER

L LEAN

M MANAGEMENT

T TECHNICAL (MECHANICAL)

TR TRAINING SKILLS DEVELOPMENT

VR VEHICLE REPAIR (COLLISION)

W WOMEN’S PROFESSIONAL DEVELOPMENT

Session Code

Session / Show Indicator:N= Sessions designed specifically for NACE attendeesC= Sessions designed specifically for CARS attendeesA= Sessions suitable for all attendees – CARS or NACE

• Sharing ideas, problems and triumphs with industry peers can boost your confidence in the choices you’ve made, give you strength in areas of weakness and provide direction in paths you had not yet considered.

• Unmatched opportunities for such valuable interaction will be readily and frequently available at CARS

• Visit between sessions in the all new Conference Attendee Lounge (exclusively for conference attendees)

• Catch up with old friends and make new acquaintances during the CARS Networking Reception

• Walk through the exhibits and talk with others about the products that surround you, the services you use and the suppliers you trust

• Get fellow professionals’ takes on the quality equipment they couldn’t do business without

Keynotesponsored by

CARS 2009 Attendee Brochure

Documents

Transcript of CARS 2009 Attendee Brochure