Carrathool Shire Council - Delivery Program 2012-2016 · Carrathool Shire Council - Delivery...

Delivery Plan Performance Report April 2016

Lachlan River, Hillston (Tribe Six Design)

Carrathool Shire Council - Delivery Program 2012-2016

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Message from the General Manager

Council is pleased to deliver the April report against the Delivery Plan 2012-2016. This report is issued twice a year in April and October to report to the community actions delivered from the Delivery Plan. We are pleased that most actions have been delivered either on time or early. A small number of items are pending due to juggling conflicting workloads or other circumstances outside Council's control. Significant outcomes over the last twelve months have included commencement of the Carrathool Bridge Project, major water infrastructure improvements, installation of outdoor gym equipment in Hillston and Goolgowi, extensive training of staff ensuring we deliver best level service to the community, securing funding with the community for improvements to hall and recreation facilities, another successful Community Grants Scheme and the launch of the Farm Fresh for a Tasty Table project with the Waste Not Want Not Committee. Council will continue to deliver projects and priorities identified by the community as we move into the final year of the existing plan. Consultations for the revised Community Strategic Plan will take place in late 2016 with the election of the new Council. This will provide another opportunity for you to identify priorities for your area and the shire. PHIL MARSHALL GENERAL MANAGER

Penny Davies, Mayor Peter Laird, Ellen Walker, Andrea Finch, Lawrence Harris, and Jenny Naismith with Bill Hilzinger Chairman of Southern Phones at the Southern Phones cheque presentation on 17 February 2016.

Projects funded are: Goolgowi Youth Activity Area; Rankins Springs Birds map and brochure; Gunbar Cemetery sign to record unmarked graves and a joint project between Waste Not Want Not, Healthy Hillston and Council to develop a book celebrating local produce with recipes and general health advice.


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Promoting Community Health and Wellbeing

Access to services, programs and opportunities to enhance community health and wellbeing are key priorities indentified during the community consultation process. Community Health and Wellbeing is concerned for all aspects of an individual’s and community’s health; physical, mental, and social and includes access to services, suitable infrastructure and an environment where difference is valued, respected and needs are met. Council is committed to working with stakeholders to ensure our residents have access to quality, timely, local services wherever possible and contributing to a culture where everyone is valued.

Priority areas for Carrathool Shire coming from the community consultation process are:

• Access to services • Encouraging physical activity • Provision of health and allied health services • Access to transport • Adult literacy and numeracy • Mental health • Addressing the needs of an aging community • Education, both formal and informal • Celebrating and supporting CALD and indigenous communities

Council services that contribute to realising these outcomes are:

• Planning and Environment • Organisation Development • Community Development • Works • Corporate Services • HR/WHS/Risk

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget, grants and loan funds. Actions include capital works projects, advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


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Measuring success across these objectives will be achieved through

Target Measure Year Continuing improvement and development of opportunities to participate in physical activity Resident satisfaction with and

utilisation of recreation services and facilities (Community survey, Council statistics, successful grants)

2012-2016

Maintaining or increasing the level of health, allied health and mental health provision across the Shire

No loss of health services

2012-2016

Access to adult literacy and numeracy

Number of adult literacy and numeracy opportunities provided

2012-2016

Supporting Education (Lifelong, both formal and informal)

Number of projects supported and provided Residents satisfaction with and utilisation of programs

2012-2016

Participation in programs/activities which celebrate CALD and indigenous communities

Number of projects supported and provided Attendance figures

2012-2016

1 Community Outcome Development of Carrathool Shire as a strong, healthy and vital community in all aspects 1.2 Community Strategy We will work with all stakeholders to promote physical activity through programming, education and facilities 4 year objective

2012-2016 Action Year Target Performance

Indicator Responsibility

1.2.3 Support the Healthy Hillston Project

The Community Development Officer to continue to work with the Healthy Hillston Project Officer to encourage physical activity by all in the community through education and promotion of events

2012-2014 Ongoing Projects supported Community Development Officer

Ongoing engagement with the Healthy Hillston Project notably with the installation of the outdoor gym equipment in Hillston. CDO attends committee meetings

The Community Development Officer to liaise between Healthy Hillston Project officer and South West Arts to identify opportunities for dance, physical theatre etc

2012-2014 Ongoing Discussions held Projects delivered

Community Development Officer

No projects to date but SWA revising business plan so will endeavour to forge a link.


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1.2.5 Development of the Hillston Sports Pavilion

Support the Hillston Sports Pavilion Committee to build a new multi-purpose pavilion at the Stan Peters Oval (Hillston)

2012-2014 Ongoing Ongoing discussions held with the Pavilion Committee


Project complete

1.2.6 Support the establishment of an outdoor gym area in Hillston

Work with the Healthy Hillston project and the outdoor gym committee to establish an outdoor gym in Hillston near Lake Woorabinda

2013-2016 Ongoing Ongoing work with the committee


Equipment installed and formally launched on Friday 25 September by the Mayor, Peter Laird. Council staff worked closely with the Healthy Hillston Project Officer and have contributed to the successful installation

1.2.7 Investigate the possibility of outdoor gym equipment in villages

Work with the communities to determine needs and interest in outdoor gym installation

2013-2016 Ongoing Discussions held with communities


All communities have expressed an interest. First circuit of equipment installed in Goolgowi. A further grant has been obtained for more equipment.

If community interest warrants source funding opportunities

2013-2016 Ongoing Grants applied for Community Development Officer

A further grant has been obtained for more equipment at Goolgowi through the Southern Phones grant funding

1.3 Community Strategy Work with providers of health and allied services to provide quality access to health services 4 year objective

2012-2016 Actions Year Target Performance


1.3.1 Access to quality local health services

Advocate with relevant bodies to ensure that the standard of health services is the best possible within recognised constraints

Ongoing Ongoing Opportunities for advocacy pursued

General Manager Director Planning and Environment Community Development Officer

Council management is working closely with other agencies to ensure that all Doctors services are maintained. Current staffing arrangements are fully funded and adequate to ensure that community requirements are at a high standard.


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1.5 Community Strategy We will support initiatives that foster adult literacy and numeracy 4 year objective



1.5.1 Promote access to adult literacy and numeracy

Support service providers in the provision of adult literacy and numeracy

Ongoing Ongoing Support provided as relevant and aligning with Council resources and policies

Community Development Officer Library Manager

Ongoing support to Uniting Church for their literacy program. Access to computers to complete online courses- Learning to Speak English Council has worked to modify its own communications to be inclusive.

Make council buildings available, where possible, to support classes


Community Development Officer Library Manager

Access provided to study room for tutors and students. Assistance provided with the use of technology including computers/iPads and literacy programs

1.7 Community Strategy Supporting our people to maintain independence during short or long term periods of need 4 year objective



1.7.1 Retain and expand the provision of HACC services in the shire

Continue to apply for and meet the requirements for funding to provide HACC services

Ongoing Ongoing Funding maintained and requirements met

Director Planning and Environment

HACC services continue to be fully maintained with a total of 49 clients receiving services.

Forecast community needs, specifically with an aging community, and lobby to meet needs

Ongoing Ongoing Positive Aging Strategy developed (see 1.8.1)

Director Planning and Environment Community Development Officer

Community needs continually reviewed with programs such as Respite and Social trips now being regular events Positive Ageing strategy in development


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Grow adequate staffing levels to meet community needs

2012-2013 Ongoing Recruit and maintain a minimum of 22 volunteers (in addition to Meals on Wheels volunteers) Meet funding requirements Achieve Staffing Quality under National Community Care Standards


CSC has NO volunteers working outside of the Meals on Wheels area. Current staffing arrangements are fully funded and adequate to ensure that community requirements are met to a high standard. CSC has just undertaken and passed a review under the National Community Care Standards.

1.7.2 Advocate for the extension of Community Transport

Lobby relevant bodies in line with community need

Ongoing Ongoing Director Planning and Environment

An average of 250 trips per month continuing to be provided which appears to fulfil community needs.

Forecast community needs, specifically with an aging community, and lobby to meet needs

Ongoing Ongoing Director Planning and Environment

Services currently stable with no substantial growth anticipated at this time.

1.7.3 Support the provision of and access to home modifications for aged and disabled

Lobby for adequate funding to meet community needs

Ongoing Ongoing Representations made to relevant bodies

General Manager

Completed as required

Disseminate information regarding planning, education and building requirements – community education

Ongoing Ongoing Information provided through Council Corner, website and other means


Up to date information readily available through several media. E-planning is being prepared to further improve information services to the public.


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1.8 Community Strategy We will positively approach the changing needs of an aging community and actively seek to celebrate and support the elderly 4 year objective



1.8.1 Work with the community to engage with the elderly through programs and events

Ongoing Ongoing No of programs and events held.


Library Manager

Community Development Officer has applied for Seniors Week funding to support development of Positive Aging Strategy. Library Manager has applied for program delivery

Seek funding opportunities to provide activities, services and opportunities for the aged

Ongoing Community Development Officer Library Manager

Senior’s Week funding application submitted for trip to Clancy of Conargo Winery and International House Museum, 5th April 2016

Broadband for Senior’s computer learning program ongoing. 1 extra computer received.

Installation of seniors equipment at the Hillston Outdoor Gym

2013-2016 Ongoing Equipment installed Community Development Officer

Installed

Provision of appropriate walking tracks

2013-2016 Ongoing Tracks are suitable for frail and aged to utilise

Manger Fleet and Town Services


Ongoing maintenance

1.10 Community Strategy Celebrating and supporting the Indigenous community 4 year objective



Supporting Indigenous communities

Council will affirm, promote and support recognition of the local aboriginal community

Ongoing Ongoing Indigenous heritage to be recognised in all promotional material

Work with the indigenous community to identify ways of affirming the local indigenous community


CDO works with communities as requested


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1.11 Community Strategy Celebrate and support culturally and linguistically diverse communities (CALD) 4 year objective



1.11.1 Support Culturally and Linguistically Diverse Communities (CALD)

Through the library and other avenues support CALD communities, both permanent and itinerant

Ongoing Ongoing Support provide as relevant and aligning with Council resources and policies


Library Manager

Assistance provided to non English speaking customers including liaison with community organisations to provide support with learning to speak English

Inter library loans from the State Library of NSW multicultural services available.

Computer access provided for online access to courses.

Italian cooking demonstration with the author of the book Wow! It’s Italian Gourmet cook book September 24th 2015

Undertake an audit of CALD needs

2013 1-4 Audit completed Community Development Officer

To be actioned

Establish strategies to respond to needs identified in the audit

2013-2014 Ongoing Strategy developed Community Development Officer

To be actioned

Look for opportunities to celebrate cultural richness (e.g. Harmony Day)

Ongoing Ongoing Cultural events, festival etc held and supported


Library Manager

1.14 Community Strategy Our youth are recognised and valued. 4 year objective



1.14.1 Our young people have opportunities to be engaged and consulted

Council to support youth week and other youth focussed initiatives

2013-2016 Ongoing Youth week and other activities held


Registered for Youth Week 2016


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Council to work with communities to develop infrastructure to meet the recreational needs of young people

2013-2016 Ongoing Youth needs considered in all infrastructure planning and new initiatives adopted where possible


Manager Fleet and Town Services

Installation of outdoor gym Hillston and Goolgowi. Maintenance of Skate park. Line-marking of slab at Goolgowi Youth Activity Area in response to community request.

Council to develop a Youth Advisory Council/Youth Forum to provide and avenue for youth participation in decision making

2013-2016 Ongoing Youth Advisory Council established


To be actioned.


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Caring for and Protecting our Natural and Built Environment

Carrathool Shire boasts many rich and remarkable natural attributes. From rich fertile agricultural land, vital river systems, national parks and abundant wildlife to important remnants of our early built environment and other evidence of early history both Aboriginal and European. These elements are highly valued by the community and elements of them contribute significantly to the economic and cultural life of Carrathool Shire. The draft Local Environmental Plan (LEP) is due for final adoption in 2013 and along with other statutory requirements will direct and guide the strategies and actions identified in this thematic area. Additionally, Council will identify other policies which must reflect these priorities including the Tourism Strategy, Cultural Plan, Economic Development Strategy and others.

Priority areas for Carrathool Shire coming from the community consultation process are: • Protecting and enhancing biodiversity • Alternative energy options • Sustainable Farming • Protection, conservation and interpretation of heritage


• Planning and Environment • Community Development • Works

Council’s focus for the next four years will include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget and grants. Actions include community education, investigation of potential projects advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


Target Measure Year Programs and projects which minimise threats to biodiversity and promote sustainable conservation and farming

Number of projects and programs provided or participated in

2012-2016

Reducing our ecological footprint Number of programs and initiatives researched, promoted and implemented

2012-2016

Protection, interpretation and access to heritage Resident satisfaction and engagement with heritage sites

2012-2016


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2 Community Outcome Protection and enrichment of the natural and built environment contributing to a rich cultural, social and economic life 2.2 Community Strategy Reduce our ecological footprint 4 year objective



2.2.3 Work with the community to develop a feasible recycling strategy for the shire

Work with the RAMROC Riverina Waste Group to explore possibilities

2013-2014 Opportunities taken up



Participation in all projects where practical continues. A community household hazardous waste collection facility has been constructed at Hillston as a result of a RAMROC combined grant funded project.

Provide education and promotion regarding reuse and recycling strategies

Ongoing Information available through Council website and at Council landfills and transfer stations



Information and associated references are readily available via council media.

2.2.5 Waste Management facilities managed to the highest level possible

Seek to implement best practise at waste management facilities

Ongoing Ongoing Document continuous improvement


Trees planted in Hillston. Recycling facility under investigation. Monitoring of Hillston and Goolgowi tip usage.

Funding, grants and subsidies sought to implement improvements leading towards best practice

2013-2016 Ongoing Funding secured Director Planning and Environment


Regional grant for Hazardous waste collection facilities successful. Other funding and improvements monitored. DPE to improve current Waste Management Facilities.


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2.4 Community Strategy Recognising our role as custodians of both the built and natural environments we will work with others to protect, interpret and conserve our built and natural heritage.

2.4.1 Protect and interpret heritage items

Install interpretative panels at significant locations to recognise heritage significance and to provide an educative/informative experience for tourism and locals

Ongoing Ongoing Working with the LEP and other information develop a strategy for installation of interpretative panels and seek funding to implement


Manager Fleet & Town Services

Focus on development of interpretive panel for William Jackson VC at Gunbar to be installed 2016.

2.5 Community Strategy Recognising and valuing the contribution made by those in armed services in many conflicts we will maintain existing memorials and install new memorials throughout the shire as identified by the community and council.

4 year objective 2012-2016

Action Year Target Performance Indicator

Responsibility

2.5.1 Maintain and install war memorials

Undertake an audit of memorials across the shire (including non war related memorials)

2013-2015 Ongoing Audit undertaken Community Development Officer

Audit near completion.

Work with the villages and towns to design and create memorials as appropriate

As required Upon completion of the audit hold discussions with all villages to identify any community priorities



Assistance provided where practicable

Apply for grant funding to support memorials

Ongoing Ongoing Funding sought Community Development Officer

Exploring funding for development of Goolgowi Memorial

Consider needs for 2014 100th anniversary of the beginning of WWI and 2015 100th anniversary of Gallipoli

2013-2015 2013-2014 Commemorations held


Working party formed comprised of Council staff, Councillors and community. Anzac commemorations held in all communities 2015.


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Developing Community Strength and Capability

A key strength of Carrathool Shire is its people. The shire has a long history of individuals and groups taking responsibility to make things happen. Whether building infrastructure, running successful events or working together to create a strong social life, the community has been a key driver in the progress of the district. We are therefore coming from a strong base when we work with the community to develop resilience, skills and capacity.


• Provision of the Community Grant Scheme • Working and supporting Section 355 committees • Development of a Youth Advisory Council • Supporting community initiatives such as Waste Not Want Not


• Planning and Environment • Organisation Development • Community Development

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget and grants. Actions include mentoring, advocacy, administration and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


Target Measure Year Continued community participation in the Community Grants Scheme Number of applications Number

of successfully completed projects

2012-2016

Effective communication with and support for Section 355 committees Regulatory and administrative measures fulfilled Level of satisfaction from Section 355 committees

2012-2016

Projects supported or initiated to promote community capacity building and resilience Number of projects supported or initiated

2012-2016


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3 Community Outcome Development of community based skills, capacity and resileience.

3.1 Community Strategy We will work with the community and partner organisations to promote, develop and strengthen community capacity and resilience 4 year objective



3.1.1 Provide Community Grant Scheme

Allocate budget funds to support the scheme

Ongoing 3 Funds allocated in annual budget

Manager Organisation Development


Vote included in Operational Plan

A highly successful grant round in 2015

3.2 Community Strategy We will work with and support Section 355 committees to care for community halls and other facilities. 4 year objective



3.2.1 Section 355 committees

Ensure all Section 355 committees are informed of their responsibilities and the functions of committees and the role of Council in supporting Section 355 committees

Ongoing 2 Section 355 Committee delegations updated annually


Meetings being scheduled with all section 355 management committees.

Develop a detailed manual for committees to provide assistance and guidance

2012-2013 1 Manual revised and circulated to committees


Manual revised and submitted to section 355 committees for discussion and finalisation.

Ensure that communication channels between Council and Section 355 committees are understood and functional

2012-2013 1-4 No valid complaints Manager Organisation Development

No complaints received.

Ensure adequate funds are available (either directly from Council or through other means) to maintain facilities to a high standard optimising use

Ongoing Ongoing Adequate funds available and facilities maintained



Committees invited to provide lists of works to be included within budget considerations factored into budget submissions for 2015-16 where practical.

Meetings being held with committees 4 completed to date.


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Section 355 committees comply with all reporting requirements

2013 Ongoing Manuals distributed to section 355 committees and reporting requirements understood


Revised manuals have been issued for discussion with committees.

3.4 Community Strategy We will continue to develop the Waste Not Want Not project to support those in need across NSW/ACT and to encourage community capacity building and social health.


Actions Year Target Performance Indicator

Responsibility

3.4.1 Waste Not Want Not to become established and sustainable in the local community

Support the Waste Not Want Not project wherever possible



Nutrition and recipe fact sheets launched at Sydney Markets 28 September by Mayor and Susie Elelman, ambassador for WNWN. Local launch at Seoul Restaurant Hillston in conjunction with Foodbank Big Breakfast October 7

Seek media opportunities, speaking engagements (conferences etc), award opportunities and grant possibilities to promote and develop the project

Ongoing Ongoing Media coverage Other opportunities and recognition as possible


CDO undertook an interview with Anne Delaney, ABC Riverina after launch at Sydney Markets. Media release distributed extensively both regionally and across the metropolitan area.

3.4.2 Support the development of educative and business opportunities

Support the committee to develop nutritional fact sheets promoting local produce for distribution with product being sent to Sydney

2012-2014 Ongoing Facts sheets developed and distributed


Fits five sheets complete and distributed


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Growing and Diversifying our Economic Base

The economy of Carrathool Shire is founded on a highly successful and diverse agricultural base. However, for long term sustainability and recognising key latent strengths within the shire, a more diverse economic base must be fostered. Value adding the food industry, tourism, light industry, new technologies all provide avenues for growth and diversification.

Priority areas for Carrathool Shire coming from the community consultation process are: • Attracting investment to the shire. • Growing and developing tourism • Promoting and supporting economic development • Revitalisation of main streets across all villages


• Planning and Environment • Community Development • Works • Corporate Services • HR/WHS/Risk

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget and grants. Actions include capital works projects, advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


Target Measure Year Be responsive to and proactive in supporting investment, growth and economic resilience Number of initiatives and

opportunities supported and pursued

2012-2016

Continue to develop tourism across the shire Growth in tourism numbers New projects

2012-2016

Main street beautification and revitalisation Development of plans with all villages and plans embedded in operational plans over the course of the CSP

2012-2016 and ongoing


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4. Community Outcome For long term sustainability and recognising key latent strengths within the shire we will work to foster a more diverse economic base 4.1 Community Strategy We will work to identify opportunities and anticipate trends to attract investment, encourage growth and build economic resilience 4 year objective



4.1.1 Foster a strong and resilient local economy

Participate in organisations and forums designed to support and foster economic growth such as NSW Business Chamber Murray Riverina; Economic Development Australia; RDA Development Officers Forum and others

Ongoing Ongoing Meetings attended Community Development Officer

Ongoing membership of and engagement with all key ED forums. Council continues its participation in the Small Business Friendly Councils program through the Office of the Small Business Ombudsman.

Disseminate information to local business

Ongoing Ongoing Information distributed


Information disseminated as available

Explore and initiate projects which promote economic diversity and growth

Ongoing Ongoing Projects initiated/promoted


Working with regional tourism bodies and local business to seize opportunities. DPE has been actively working with various large scale business enterprises in line with his role.

All Council departments work collaboratively when new business ventures are proposed

Ongoing Ongoing New business ventures supported when in line with Economic Development Strategy

General Manager All Directors Community Development Officer

Working collaboratively with DPE to ensure new developments are accommodated in efficient time frames

4.1.2 Council land sales Advertise council land available for sale

Ongoing Ongoing Land sale advertised through Council Corner and other avenues as possible


All existing land for sale has been sold.

Investigate releasing further land for sale to support business development

2012-2013 1-4 Investigation complete and information referred to General Manager

Director Corporate Services

New subdivision land sold in Goolgowi. Changes to LEP in Hillston approved by Council awaiting completion of Levee before going ahead. Expansion of the Council owned industrial area of Hillston being planned.


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4.1.4 Be responsive to inquiries for development

Ensure all enquiries are met with an attitude of engagement

Ongoing Ongoing Customer feedback Director Planning and Environment


Positive engagement with all enquiries, which has resulted in many large developments opting to deal with CSC.

Review processes to ensure that Council does not create unnecessary obstructions to development that is in the best interests of the shire

2014-2015 1-4 Review complete and actioned as appropriate


Processes as streamlined as regulatory possible, with enquiries and development application assessments being attended to in a timely fashion. E-planning and improved internal information systems are continuing to be implemented as opportunity presents.

4.2 Community Strategy Foster a strong tourism and visitor economy across the shire 4 year objective



4.2.2 Explore and maintain membership of peak and regional tourism organisations

Maintain current memberships to organisations such as Kidman Way Committee, Riverina Regional Tourism, Riverina Visitor Information Network whilst there is demonstrable benefit for doing so

Ongoing Ongoing Memberships current Community Development Officer

All memberships maintained

Stay abreast of new opportunities and pursue as possible

Ongoing Ongoing New opportunities pursued as relevant


CDO works closely with RRT and has partnered on new Reunite campaign

4.2.3 Support tourism through the Council website, print and other avenues

Maintain the Carrathool Shire Tourism components of the website and Facebook page current and fresh

Ongoing Ongoing Regular updates of both the website and Facebook, at least fortnightly


All advertising opportunities pursued

Develop and grow the current scope of the website

Ongoing Ongoing Website kept fresh and engaging


Fresh data fed through. More work to be done.

4.2.5 Promote and develop caravan parks

Improve signage for caravan parks

2013-2015 Signage installed Director Planning and Environment

Advertising and promotion continues to be undertaken.


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Continue to improve and develop Council’s caravan parks

Ongoing Ongoing Maintenance and improvement schedule developed for all Council caravan parks


Improvements undertaken as funding permits. New cabins to be added to Hillston in the near future.

4.2.6 Promote and Develop Agri Tourism

Promote Agri Tourism across the shire

2013-2015 Ongoing Agri Tourism promotional strategy developed and actioned


CDO has worked closely with RRT in its agri-tourism focus for 2015-16. A fresh photographic collection is being developed for promotional and advertising purposes with various elements of agri-tourism being featured.

4.4 Community Strategy Implement the Economic Development Strategy 4 year objective



4.4.1 Ensure the Economic Development Strategy is actioned and reflected in relevant Council strategies and policies

Council to ensure that decisions of Council are in accord with the Economic Development Strategy

Ongoing Ongoing Decisions made in accord with Economic Development Strategy as relevant

General Manager

Consideration taken when assessing matters before Council.

Community Development Officer to action the Economic Development Strategy in line with other Council strategies and plans

Ongoing Ongoing Economic Development Strategy actioned


The CDO works closely with the Director Planning and Environment who is often ‘front line’ with major development enquiries.

All Directors and departments of Council to work to support the Economic Development Strategy

Ongoing Ongoing Decisions made in accord with the Economic Development Strategy as relevant

Director Planning and Environment Director Corporate Services Director Works

Supporting all efforts to attract new business to the region and grow current businesses.


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4.7 Community Strategy A sustainable economy requires the right people in the right jobs. Projecting future trends and needs and utilising existing knowledge, Council and the business community must proactively plan, recruit and up-skill for the required workforce.



Responsibility

4.7.1 School based trainees Council will maintain the program of school based trainees equipping our young people for positions both within Council and the broader labour market

Review 2013 then as required by Council and participants available

Review undertaken and new trainees appointed within Council needs and participant availability

HR/WHS/Risk Officer

Council is finalising a school based trainee mechanic this year and will explore hosting a new SBT in 2016. A trainee gardener has been employed and three others trainee positions will be filled

Council will promote the School Based Trainee program

Ongoing Ongoing Article in Council Corner

Attendance at Career Days

HR/WHS/Risk Officer


Informal conversations with community – specifically careers adviser at Hillston Central School and Griffith High School. Will promote the SBT vacancy in 2016

4.7.2 Ongoing training and development

Council will continue to ensure its workforce maintains currency in training and required knowledge

Ongoing Ongoing Meet all legislative requirements

Support staff to develop expertise in line with Council requirements Align training for all staff against Performance Review Action Plans

HR/WHS/Risk Officer

Training offered to all Council staff in line with agreed training programs and Performance Review Action Plans where relevant to position. All mandatory training carried out in line with relevant legislation. Training has included: Work near overhead powerlines; tailored manual handling; Code of Conduct training; Change Management; Drug & Alcohol workshop; Cert IV bookkeeping; First Aid refresher; CPR refresher; Cert III water operations; Heavy vehicle inspector course; Test & Tag training; Aerodrome Reporting; Cert IV civil construction design; Cert IV Horticulture; Frontline Customer Service; Microchip implantation for Dogs & Cats;


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Forklift Training; Integrity Management; Dial before you dig awareness; Writing a successful grant application; Tree Inspection Hazard identification.

4.7.3 Consideration of alternate labour sources

Council to investigate assisted migration and other avenues for recruiting skilled, semi-skilled and unskilled labour

Ongoing Ongoing Ongoing dialogue between local businesses and Council to identify need for such action and action taken if appropriate



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Fostering and Promoting a Rich Cultural Life

A strong, rich and vibrant cultural life contributes to community health in many ways and is fundamental to fostering social cohesion and an individual sense of fulfilment. It will also be a key element to enriching tourism and creating diverse economic development opportunities. We are committed to building opportunities for engaging with the arts and culture as participant, audience and consumer. Council will work with the Community, South West Arts, Regional Arts NSW and other bodies to provide and support opportunities to participate in and build a vibrant cultural life.


• Providing a dynamic, responsive and well equipped library service • Supporting the ongoing development of the Red Dust and Paddy Melons Gallery as a key cultural venue • Opportunities for engagement with the arts and culture • Building a thriving arts and cultural community • Celebrating our heritage


• Planning and Environment • Community Development • Works • Corporate Services/Library

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget and grants. Actions include mentoring, advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


Target Measure Year Library service is well resourced and seeks to meet community needs and aspirations

Resources and facility levels maintained and lobbying for additional funding undertaken

2012-2016

Support the Red Dust and Paddy Melons Gallery as a key cultural venue Increased visitor numbers Number of classes and programs run through the gallery

2012-2016

Continued engagement with South West Arts Membership maintained Number of projects and programs provided/facilitated by SWA Number of grant applications supported by SWA

2012-2016

Public Art installations Number of public art installations across the shire 2012-2016


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5. Community Outcome A string, rich and vibrant cultural life contributes to community health and fostering social cohesion. We will seek to build opportunities to engage with the arts and culture as participant, audience and consumer

5.1 Community Strategy Provide a dynamic, responsive and well equipped library service. 4 year objective



5.1.1 Continue to work as part of the Western Riverina Library Service

Maintain membership of the Western Riverina Library Service

Ongoing ongoing Membership maintained

Library Manager

WRL agreement signed and partnership with Narrandera Shire with the mobile library maintained. Website currently being developed

Lobby for increased funding Ongoing Ongoing Lobbying undertaken Library Manager Director Corporate Services

Membership to NSW Public Libraries Association South-West Zone. The NSW Public Libraries Association is committed to lobbying the government for increased funding to NSW public libraries. New Library funding model to be provided by the State Government in response to lobbying on a state wide basis.

Actively seek grants to support programming and service provision

Ongoing Ongoing Grants received Library Manager

As required

5.2 Community Strategy Support and grow the Red Dust and Paddy Melons Gallery 4 year objective



5.2.1 Promote and grow the gallery

Support the volunteer committee of management



Ongoing support for gallery through funding commitment. Provided additional display and storage equipment

Promote activities and events where possible

Ongoing Ongoing Activities and events promoted through Council Corner, Council website and other avenues


As advised


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5.3 Community Strategy Continue membership of South West Arts and work to gain optimum benefit from the partnership 4 year objective



5.3.1 Maintain membership of South West Arts

Allocate annual funds for membership

Ongoing Ongoing Membership current Community Development Officer

Membership maintained

Work with South West Arts to optimise benefits of membership

Ongoing Ongoing Actively work with South West Arts


Have worked closely with SWA to ensure CSC is being equitably serviced

Seize opportunities for visiting performances, workshops etc as offered by SWA

Ongoing Ongoing Actively participate in South West Arts opportunities


All opportunities taken

5.4 Community Strategy We will work with local collecting agencies and across the communities to conserve, interpret and make available our built, moveable and documentary heritage



Responsibility

5.4.2 Commemorate the 100th anniversary of World War One

Source funding for commemorative services and other activities

2013-2014 2013-2014 Funding secured Community Development Officer

DVA funding secured

Work with communities to prepare commemorations

2013-2014 2013-2014 Commemorations held in each community or as decided


Discussions ongoing through WWI commemorative working group

5.4.3 Commemorate the anniversary of Anzac Day 2015

Work with communities to prepare commemorations

2013-2015 2012-2015 Commemorations held in each community or as decided


All communities marked the centenary of ANZAC.

5.5 Community Strategy Access to the arts supports strong mental and social health. Build community cohesion and enriches lives. We will foster access to the arts for all ages and all communities.



Responsibility

5.5.1 Encourage access to the arts for all ages and communities

Support initiatives, in line with the Cultural Plan, which promote access to the arts (performing and visual)

Ongoing Ongoing Initiatives identified and promoted


Library Manager

Seniors Week – performers form the Splash Theatre Company engaged.

Book Week author visit from Caroline Tuohey to the Carrathool Shire Library

Artworks from the Book Week competition on display at the library.


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5.8 Community Strategy We will work with local communities, and local artists where possible, to develop public art installations that celebrate and reflect our local stories and culture


Actions Year Target Performance indicator

Responsibility

5.8.1 Support public art installations

Develop a Public Art Policy 2013 4th quarter Policy adopted Community Development Officer

Under development

Work with the community to develop a strategy for the installation of public art

2012-2014 Ongoing Public Art Strategy developed



Assistance provided as required.

Work with local artists where possible

Ongoing Ongoing Local artists considered




Source funding for public art installations




Possible opportunities for funding via Section 94A contributions.

5.9 Community Strategy Marking significant days such as anniversaries or celebrations are important ways of building community. Such events also foster economic development as well as providing opportunities for cultural pursuits



Responsibility

5.9.1 Continue to support significant celebrations and events such as Australia Day and Anzac Day

Allocate funding to support these events as determined by Council

Ongoing Ongoing Funding allocated Community Development Officer

Australia Day and Anzac Day funding allocated

Work with the local community to plan and deliver events and celebrations

Ongoing Ongoing Local community active participants in planning and delivery


Rankins Springs will be the 2016 host community. Council has included two new awards for the 2016 celebration


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Support local business and groups wherever possible

Ongoing Ongoing Locals businesses considered


Where possible food and supplies are purchased locally

Celebrate local talent (school bands, individual performers etc)

Ongoing Ongoing Local talent considered


Local performers are engaged to provide entertainment throughout event.

5.9.2 Continue to support community run events

Where possible facilitate smooth and safe operation of these events through provision of council property, expertise, time



Work with community on all events as requested or required.

Promote events through council website, Council Corner, Country Change, Riverina Regional Tourism and other avenues

Ongoing Ongoing Events promoted as advised by community


All events promoted when advised by community groups.

5.10 Community Strategy We will develop and promote festivals as a way of building community, fostering economic development and providing opportunities for cultural pursuits



Responsibility

5.10.2 Support the Birds of the Bush Festival

Work with the Birds of the Bush committee to continue to grow and build the festival as a premier event and a significant contributor to the local economy

Ongoing Ongoing Birds of the Bush Festival continues to grow


A highly successful Festival was held in 2015 with council providing additional support by covering insurance for the event.

Seek funding to grow the festival


The committee working effectively to secure sponsorship from local/regional business

Use the festival as a vehicle for growing community based capacity

Ongoing Ongoing Community members develop skills


Significant growth within community members and new members joining the committee.


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An Innovative, Effective and Representative Council

Carrathool Shire is based on a very strong foundation socially, economically and at a Governance level. As a community, residents are proactive and engaged and it is true that we are who we are today as a consequence of enthusiastic, dedicated and visionary people both within the community and Council staff. The strengths embedded in the community and Council enable us to deliver a level of service, infrastructure and programming disproportionate to our population and other influencers such as our relative isolation. However, in order to continue to grow we must continue to find creative responses to the challenges that beset us and keep an eye to the future. To this end, Council will continue to strive to be innovative, effective and representative at both a governance and an operational level.

Priority areas for Carrathool Shire coming from the community consultation process are: • Communities are well informed and engaged • Community halls are in good condition and well utilised • Recreational facilities (including sporting, cultural and the natural environment) are maintained and enhanced • Council elections are well supported and representative • Fostering youth leadership • A robust asset management strategy • Road networks maintained to the highest level possible (within financial and other constraints) • Proactive and responsible response to water security


• Planning and Environment • Organisation Development • Community Development • Works • HR/WHS/Risk

Council’s focus areas for the next four years include a mix of new initiatives and continuation of existing programs and will be met through a mix of operating budget, grants and loan funds. Actions include capital works projects, advocacy, maintenance and council support for community initiatives where they align with the Community Strategic Plan and within Council’s resources.


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Measuring success across these objectives will be achieved through Target Measure Year Community is well informed and engaged Number of newsletters issued

Website maintained and current Number of community consultations and attendance

2012-2016

Community halls are in good condition and well utilised Continuing maintenance Usage of halls

2012-2016

Recreational facilities are well maintained and enhanced Continuing maintenance New initiatives Usage of facilities

2012-2016

Council elections are well supported and representative and youth leadership encouraged Voter participation Candidature for election is broadly representative

2012-2013

Robust asset management Development and maintenance of asset management strategies

2012-2016

Road and water infrastructure well maintained Statistical reporting as required by regulations and funding agencies

2012-2016

6 Community Outcome A council that reflects community aspirations and is innovative and proactive about seeking effective and efficient ways of doing business

6.1 Community Strategy The communities of Carrathool Shire are well informed and engaged 4 year objective



6.1.1 Maintain and improve Council Corner

Continue to publish a monthly Council newsletter

Ongoing 1-4 Number of newsletters issued

General Manager Manager Organisation Development

12 newsletter distributed for the year to date.

Ensure that the newsletter contains a mix of information and ‘news’ stories about happenings across the shire

Ongoing 1-4 Effort made to keep newsletter relevant, informative and interesting


Item added to Manex agenda to capture activities from all functional areas of the organisation.


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6.1.2 Continue to improve Council’s website so it is easy to navigate, attractive and informative

Work with the community to ensure Council’s website meets community needs and is a useful business tool including promotion of the shire for business investment, tourism and relocation

Ongoing 1-4 As part of ongoing community engagement seek to understand community needs from access to the website Establish website reporting procedure which shows hits per page



An independent review of Council’s website by SEO Analyser scored Council’s website very highly.

Develop and maintain a structure for regular updates of the website

Ongoing 1-4 Website updated as required but at least on a weekly basis


Process in place.

Investigate utilising the website or Infoexpert to support Section 355 committees

2012-2013 1 Purpose established and technological constraints investigated


Requirements still to be discussed with committees.

6.1.3 Continue to build strong community engagement

Council will ensure that it meaningfully engages with local communities to ensure we are well informed about community needs, aspirations and priorities

Ongoing Ongoing Undertake active community engagement in line with the Community Engagement Strategy


Opportunities for engagement with the community taken and formal opportunities such as newsletter feedback, surveys etc provided as appropriate. In recent months engagement re Fit For the Future has been the priority.

Hold at least one community meeting in each district once a year

Ongoing Ongoing Community meetings held

General Manager

Community meetings held across all communities throughout 2015 re FFF

6.2 Community Strategy Community halls are in good condition and well utilised 4 year objective



6.2.1 Ensure maintenance and ongoing improvement

Work with Section 355 committees to ensure halls are well maintained and continue to develop

Ongoing Ongoing Halls well maintained Director Planning and Environment


Committees invited to provide lists of works to be included within budget considerations. Inspections and condition reports being prepared as time permits. Requests referred and actioned.


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Work with Section 355 committees to source funding to support ongoing work




Designs and letters of support provided as requested by the committees.

Undertake an audit of all community halls and other council controlled public access buildings and develop a facilities and condition register

2013-2016 Director P&E, HR/OHS/Risk Officer and CDO to develop parameters for audit, database and checklist

Develop plan for inspection regime

Inspections completed


HR/WHS/Risk Officer


Inspections and condition reports being prepared as time permits.

All building to be inspected to determine fit-for-purpose state.

Safety inspections carried out on select council controlled public access buildings but halls are yet to be conducted. Inspection regime to be arranged.

Work with Section 355 committees to investigate alternative energy options

2013-2014 2013-2014 Alternative energy options investigated and prioritised


Director Works

Initial consideration has found that solar in most cases would be financially unviable due to most events being at night thus requiring battery storage. Currently waiting to see the impacts of Solar installations at several pump stations before expanding to buildings etc

Work with Section 355 committees to develop long term maintenance and improvement plans

2013-2014 2013-2014 Plans developed for each facility



Director Works

Listed in annual committee checklist and part of ongoing discussions


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Work with Rankins Springs and Goolgowi Hall Committees to secure funding for new kitchens

2013-2016 2013-2016 Funding applications submitted


Goolgowi application submitted awaiting outcome.

Work with Merriwagga Hall Committee to secure funding for new floor and restumping



Complete

Work with Carrathool Combined Hall and Sports Club Committee to secure funding for sports ground and hall enhancements



In line with requests through halls audit.

6.3 Community Strategy Ensure that recreational facilities, including sporting and cultural venues and elements of the natural environment are maintained 4 year objective



6.3.1 Development of sporting facilities

Source funding opportunities to develop sporting facilities

Ongoing Ongoing Funding sought Director Works



Outdoor gyms in Hillston and Goolgowi. Requests for further equipment in other areas have been made in upcoming Southern Phones application and have been successful.

Council to support the community in an advisory capacity with initiatives which develop facilities


Director Works



Support and advice provided in regards to better management of council sporting facilities when requested. Continuous discussion with community on relevant matters relating to Council facilities.


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Continue the process of risk management audit of Council’s signs at recreational facilities

Ongoing Ongoing Review register

Number of assets inspected

Number of existing signs replaced or updated as required (e.g. standard changes)

Number of new signs installed

HR/WHS/Risk Officer

Director Planning and Environment (Pools and Rivers)

Ongoing assessment to determine required safety improvements and works programmed as required.

Register to be reviewed.

Assets inspected on a monthly basis.

12 new signs installed for Council’s recreational facilities (playgrounds and passive parks).

Risk assessment undertaken for Lake Woorabinda area to assess signage requirements and align with upgrades to vicinity.

Work with community groups to source funding to maintain and develop facilities including showground and recreational reserves

Ongoing Ongoing Funding applications submitted


Requests from Rankins Springs and Goolgowi communities to identify funding opportunities. All possibilities being explored.

6.4 Community Strategy Carrathool Shire has a strong, representative, effective and innovative council 4 year objective



6.4.2 Provide a framework which fosters good governance

Provide requisite resources to support Councillors to perform their duties in accordance with legislative requirements and community expectations

Ongoing Ongoing Requisite resources made available

General Manager Manager Organisational Development

6.4.4 Council to maintain a workforce with the requisite skills to support the needs of Council and community priorities

Council Workforce Plan is informed by and reflective of Community strategic Plan priorities

Ongoing Ongoing Workforce Plan reviewed and revised in line with each Delivery Plan

HR/WHS/Risk Officer

Workforce Plan scheduled for revision in 2016


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Council to consider enhancing support for community groups with regards grant applications (consider a Grants Officer)

2013-2016 2013-2016 Community needs regarding grants supported evaluated

General Manager

For future consideration

All staff suitably trained and qualified

Ongoing Ongoing Requisite training up to date and staff appropriately qualified

Hr/WHS/Risk Officer

Training offered to all Council staff in line with agreed training programs; Performance Review action plans where relevant to position and budget constraints.

6.6 Community Strategy Effective and timely asset management 4 year objective



6.6.1 Improving asset management techniques

Maintain and improve proactive asset management across Council’s asset base

Ongoing Ongoing Demonstrable asset management in line with Asset Management Plans

Director Works


MRB

MFTS

Council buildings are inspected and maintained in accordance with the plans. Major upgrades of the toddles pool at Hillston has now been completed with renewal main pool to be undertaken over the next 6months.

Asset Register is being reviewed and up-dated.

Asset management plans will be reviewed in the next 12 months.

New Asset Officer has been appointed and now working through individual Asset Management Plans to ensure that Council’s Asset Management process is improved in line with Auditors requirements.


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Maintain asset management database of Council controlled recreational assets including signage

Ongoing Ongoing Asset register updated annually (ongoing)

Meet public liability audit requirements with regard to signage


HR/WHS/Risk Officer

Inspections carried out on Council controlled recreational assets and signage reviewed for upgrade/replacement. 12 signs installed. Structural integrity inspection of Hillston Swing Bridge completed.

6.6.2 Management of Crown Reserve for community benefit

Continue to manage and improve Crown land held in trust

Ongoing Ongoing Obligations for management of Crown Land met Improvements as appropriate

General Manager

Manager Works

Management ongoing

Undertake an audit of all known Crown Land to ensure appropriate Trust Management arrangements in place

2013-2015 2013-2015 Audit completed Director Works

Audit of Crown Land is currently being undertaken in line with yearly reporting requirements.

6.7 Community Strategy Road standards 4 year objective



6.7.1 Ensure that the road network is well maintained

Seek relevant government funding

Ongoing Funding secured

When and where appropriate

Manager Roads and Bridges

FAGS grant has been notified. R2R funding has been increased. Block grant funding to be increased.

Maintain a program of upgrading roads to road-train rating

Ongoing Ongoing Implemented as funding allows


There has been some additional roads graded road train access

Provide adequate resources to continue to provide cyclic maintenance and repair across the shire

Ongoing Budget Within operating budget and grant funding

Director Works


Roads Hierarchy is being reviewed through Roads Committee

Respond to storm damage in a timely manner within budget

Ongoing As required

% of roads repaired

% of roads repaired. Grant funding approved


Nil to report as there have been no flood events.


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Undertake exceptional circumstance/emergency work as required

As required 60% of roads open within 1 month of an event

% of roads that open for traffic

Director Works


In the event of heavy rain, roads have been made safe and open to traffic within 1 month

Communicate and build community understandings of adopted condition ratings and road maintenance triggers

Ongoing No more than 10 complaints per month

No of complaints received

Director Works

MRB

Council has received less than 5 complaints per month New Roads Classifications are to be communicated to community over the coming months. Complaints are below 10 per month.

6.7.2 Ensure secure and quality town water supplies (TWS) are maintained and rural water supply networks effectively managed

Manage and monitor Town Water Supply quality to meet Australian Drinking Water Guidelines at all times

Ongoing Ongoing Meet quality drinking water requirements

Director Works


Currently 80% of Drinking Water Management System has been met which is above the State average.

Develop and maintain effective asset management and maintenance of critical water assets

Ongoing Ongoing Meets NSW Office of Water criteria

Director Works

Carrathool & Bunda switchboard has been replaced ($68,000) provides more reliable and efficient pump life cycle. Replacement of pipe and pumps at Rothdene (R3) and pipe at Streat Road tanks (R4) Rankins Springs Scheme ($66,000) Old galvanised pipes have been replaced with stainless steel pipes with two new pumps installed at R3 branch line as part of asset management. Carrathool storage shed ($9000) reduction of unnecessary travel to Goolgowi store. Updated Asset Management revaluation of Water & Sewer Schemes has been completed


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Manage a forward capital works and asset renewal program

Ongoing Ongoing Six monthly review Director Works

Working closely with Manager Water & Sewer to ensure forward planning is achieved

Adopt water conservation strategies

Ongoing Ongoing Funding opportunity sought

Director Works

Being achieved as part of State Government Best practice Management Program

Monitor consumptive use and implement demand management

Six monthly reporting to GM

Director Works

Monitored and reported to GM as required.

Identify grant funding opportunities for needed capital works

Ongoing Ongoing Funding opportunities sought

Director Works

Funding achieved for potable water scheme at Rankins Springs.

Report annually to community and the NSW Office of Water on system-wide performance

Statistics maintained and timely reporting

Director Works

Reports completed as required.

6.7.3 Implement the Roadside Vegetation Management Plan

Utilise funding from the Lachlan Catchment Management authority to engage a consultant to develop a Roadside Vegetation Management Plan

2013 3rd quarter 2013

Plan developed Director Works

Management Plan is implemented as part of the regular works completed by Roads & Bridges Staff.

Review plan, prioritise and action

2013 2013 Plan actioned Director Works

Being done.

6.8 Community Strategy Cemeteries are in good order and operating effectively 4 year objective



6.8.1 Council manage and support the management of local cemeteries

Ensure that the Goolgowi and Hillston cemeteries are appropriately managed

Ongoing Ongoing Cemeteries in good order

Director Planning and Environment MFTS

Continued review and maintenance undertaken. Hillston Lawn Cemetery to be expanded for future need and a master plan for future growth to be undertaken.

Council to confirm trust management arrangements for the Carrathool Cemetery

2013 2013 Trust Management arrangements confirmed


Council is now the trustee


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Develop maintenance and infrastructure programs for all cemeteries

2013-2014 Ongoing Plans developed and implemented


MFTS

CDO

Hillston Lawn cemetery master plan for future growth to be undertaken.

Rankins Springs cemetery has now been returned to the control and operation of Council with improvement works planned for that site.

Mowing and maintenance systems in place. New watering system at Hillston cemetery

6.9 Community Strategy Provision of Waste and Recycling Services 4 year objective



6.9.1 Investigate the provision of waste collection services at Rankins Springs

Cost provision of a town waste collection service for Rankins Springs

2013-2014 Scoping and costing completed

Director Works

Waste services in Rankins Springs are not cost effective.

Undertake community consultation once scoping and costing report developed

2013-2014 Community consultation undertaken and decision made

General Manager

Director Works

As above.

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