CARLSON WAGONLITCarlson Wagonlit Travel is a business travel company that help make cooperate group travel, meetings and events easier, cheaper and more efficient. Their main aim and objective is to consult their clients with businesses of all sizes targeting charities and foundations. They also want to provide and produce packages and programmes that can benefit your company and make it the best experience with them as possible following

and meeting your criteria.

Using a travel management company can help you save time and money, regardless of the size of your business.Whether you’re a large organization with a complex travel program, or an SME with modest business travel needs, we can help you make business travel safer, cheaper and more productive.Trawling through dozens of travel websites and negotiating corporate travel discounts is probably not the most productive use of your time, so let us do it for you! With more than 900 expertly trained travel counsellors in the UK & Ireland and a presence in more than 150 countries, you benefit from our connections, knowledge and leading-edge technology. The result? Excellent savings, better return on investment and an easier life for you.

Advice and guidance from experienced business travel professionals: you could save around 20% on your business travel using CWT

Traveler safety and security: 24-hour emergency assistance for travelers, traveler tracking and reporting

Award-winning mobile technology: The CWT To GoTM app makes life easier for your travelers; it knows all of their itineraries, offers mobile check in and urgent travel alert

Expense Management: Simple yet sophisticated expense management technology allows travelers to quickly process any expenses on their return; it can even use their personal expense history to predict the cost of future trips.

PROCEDURES AND DOCUMENTATION FOR SELLING PRODUCTS AND SERVICES

The procedures and documentation to sell their products and services is through handling their

complaints and other personal information either online or offline which is available for their clients

to use 24/7. The service that they provide is secure and ensures their customers that it is safe

to share their private information with them. Their clients have a choice of how they would like to give their information whether it be about their

personal feedback, questions and other enquirers.

GLOBAL DISTRIBUTION SYSTEMWith CRS by CWT, travellers can search more hotels and book them more efficiently. CRS by CWT works like a hotel’s central reservation system (CRS), offering streamlined access to non-GDS hotels via travel counsellors and your online booking tool (OBT).

Many independent hoteliers do not list their content in the global distribution system (GDS), causing travellers and travel arrangers to use inefficient and/or separate booking channels to reserve non-GDS hotels. There are five ways that CRS by CWT benefits your company and your travellers this is through:

Travellers book the hotel they need at the same time as their other trip elements, increasing convenience and efficiency.

Travellers use company-preferred booking channels and hotel suppliers, improving travel policy compliance.

Your company captures more hotel booking data for traveller location reports, travel program performance measurement and use in supplier negotiations.

Travellers access your company’s negotiated rates for non-GDS hoteliers or use CWT Value Rates, enhancing travel program savings.

Travellers more easily view and book non-GDS hotels and receive immediate confirmation, boosting traveller satisfaction.

COMMISION LEVELS AND SALES TARGETSCarlson Wagonlit sales process includes

building strategic relationships that could help the business through their investments

and create comprehensive products and services. In the different departments they ensure that the right staff with the correct skills are placed for the appropriate job to get the most out of their people to benefit

their business, as their employees would be happy they would want to work harder to

their fullest potential and make more sales and more money for the business. As there

are many types of roles in a variety of different countries they make sure that they

find the right person suitable for the job.

SERVICE LEVEL AGREEMENTThere is a system where your business is

able to check where your travellers are and you will be able to pin point exactly where

they are and how to find them. This company also notifies the travellers,

including your business of any changes or alerts that they need to be informed. Using

this companies services you are able to make changes if needed to suit you as they

aim to make recommendations and understand your business. There are also

reports available for you to be able to check what their up to and this system has all of your travellers data on it and you are also able to check the amount you’re spending

and make better choices.

PROMOTIONAL SCHEMESTheir ways of promoting themselves is

through the media, for example they can get themselves noticed by working with

other people that could help them rise such as in a film as many action films have a lot

of business travellers and they could advertise themselves through this. They can also have loyal customers that would spread the good word for them to their friends and suggest this company to other businesses, keeping people coming back and having a

good reputation, they also reward their clients with points that they can locate and receive upgrades or even better free flights.

WORKING TO THE COMPANY AND THE PASSENGER PROFILE

No matter what the request might be it is in your best intentions that they can and are

able to meet the needs and expectations of their clients ideal package travel. With their clients specific requirements they want to

ensure they find a cost efficient way of handling their business and increase their savings. When working closely with their

individual clients they get more information from them which is most helpful as then the

staff are able to find a more suitable package for them and develop an

understanding that every client is different.

They also believe in if their clients are happy and satisfies it is more likely for them to be productive when on their business trip and

will be happy on their journeys.

COSTS AND SAVINGSCarlson Wagonlit helps get all the employees on side to ensure the new travel policies are understood and carried out. As a result this could save up to 20% on your cooperate travel costs. A company such as Ensco saves £23,000 through identifying simple programme changes. Through CWT suggesting increase of booking online Ensco achieved one of the lowest missed-savings at just 0.41%

THANK YOU FOR TAKING YOUR TIME FOR CARLSON WAGONLIT IF YOU WOULD LIKE FURTHER INFORMATION YOU COULD VISIT THEIR WEBSITE I HOPE YOU HAVE FOUND

THIS INFORMATION MOST USEFUL.