CarlosGuillenresume 10.19.
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Carlos Guillen 2704 Cambridge Odessa, Tx 79761 M +1-432-559-8819 [email protected] OBJECTIVE To obtain an advanced position with a reputable Company and be able to apply my vast management and operational experience, coupled with my organizational skills to the overall growth of a Corporation. EDUCATION The University of Texas of the Permian Basin, Odessa, TX ● Degree Type: Bachelor of Business Administration (BBA) ● Major: Business Management ● Graduation Date: May 2010 Work Experience with Enterprise Rent A Car (July 7, 2011-Present) Job Title: Branch Manager Primary Duties & Responsibilities Oversee the day to day operations of a 500 car branch and 12 employees. In my present position I have to schedule monthly Sales and Service Calls to increase and maintain business through different business segments. Responsible for creating methods to minimize expenses that include: fuel usage, bad debt, uninsured losses, and personnel expense. The job requires for me to run a fleet of 500 cars and make sure that they are safe to rent in order to reduce company liability. The company has companywide customer service score needed to be promotable. In the past 3 years as a manager all of my branches has been over corporate average on a 3 month role, 6 month role and 12 month role. I also look at per unit analysis every month to identify weakness
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Transcript of CarlosGuillenresume 10.19.
Carlos Guillen
2704 Cambridge
Odessa, Tx 79761
OBJECTIVETo obtain an advanced position with a reputable Company and be able to apply my vast management and operational experience, coupled with my organizational skills to the overall growth of a Corporation.
EDUCATIONThe University of Texas of the Permian Basin, Odessa, TX● Degree Type: Bachelor of Business Administration (BBA)● Major: Business Management ● Graduation Date: May 2010
Work Experience with Enterprise Rent A Car (July 7, 2011-Present)Job Title: Branch ManagerPrimary Duties & ResponsibilitiesOversee the day to day operations of a 500 car branch and 12 employees. In my present position I have to schedule monthly Sales and Service Calls to increase and maintain business through different business segments. Responsible for creating methods to minimize expenses that include: fuel usage, bad debt, uninsured losses, and personnel expense. The job requires for me to run a fleet of 500 cars and make sure that they are safe to rent in order to reduce company liability. The company has companywide customer service score needed to be promotable. In the past 3 years as a manager all of my branches has been over corporate average on a 3 month role, 6 month role and 12 month role. I also look at per unit analysis every month to identify weakness in the previous months so that I can create strategies to reduce costs. I am also responsible for training branch and area employees in areas of technical sales for protection products, expense reports, risk management, and profitability.
Achievements ● In the past five years I have ran 3 branches with fleets of 130 cars, 500 cars, and
345 cars. In all 3 branches I have managed to increase the fleet up to 50% in all three branches.
● Customer Service score over corporate average● Employee Retention at 100%● Fleet growth: 85-130
250-500 310-345
Work EXPERIENCE with Heroes Energy SolutionsDuring my 6 months with Heroes Energy Solutions I oversaw expenses for Mr. Villegas (chemical engineer). I was also responsible for the website development for the company. Work EXPERIENCE with Jalisco RestaurantManager experience was 7 years of running a restaurant where I was in charge of hiring, payroll, inventory, and marketing. I have worn all the hats started from the bottom and worked my way up. I believe that in order to be a successful leader one has to be able to have a vision and make sure that the people you are leading can work toward the same goal.
Course:Small business Management Fall 2009-2010
Entrepreneurial Leadership 2009-2010
Family business Fall 2009-2010
Small Business Marketing 2010
ACTIVITIESSoccer captain all 4 years in high schoolSoccer Captain all 4 years in collegeSemi Pro Soccer in Midland and Houston Volunteer for Meals on wheels to give back to the community.LANGUAGESI speak and write fluently in the following languagesSpanish EnglishREFERENCESMichael AkahDistrict Manager Downhole TechnologiesWilliston, ND, 58801, USAM+1-512-809-7273Chris VillegasHeroes Energy SolutionsPresident/Sr ConsultantGas Treating and Processing Cell [email protected]
Joseph StaufferAssistant Professor of Management The University Of Texas of the Permian Basin Odessa Texas, 79763
Office Phone: 432-552-2209Email: [email protected]
Danny MathewsEnterprise Rent a Car manager2104265250
