CHAPTER 9 CAREER PLANNING & DEVELOPMENT SECTION 1 CAREER OPPORTUNITIES.
Career Planning and Development
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Transcript of Career Planning and Development
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DEFINATION
Career – A career is a series of work related positions, paid or unpaid, that help a
person grow in job skills, success, and fulfillment.
Career Planning – Career Planning is the deliberate process through which a person
becomes aware of personal skills, interests, knowledge, motivations, characteristics,
career – related attributes and the lifelong series of stages that contribute to his or
her career fulfillment.
Career Development – Career Development is the lifelong series of activities that
contribute to a person’s career exploration, establishment, success and fulfillment.
The main characteristics of career planning are as follows:
Career planning is a process of developing human resources rather than an event.
It is not an end in itself but a means of managing people to obtain optimum results.
Career planning is a continuous process due to an everÂ
changing environment.
The basic aim of career planning is integration of individual and organizational
needs.
CAREER PLANNING AND MANPOWER PLANNING
Career planning is an integral part of manpower planning which in turn is an
important part of corporate planning Manpower planning cannot be effective without
proper career planning. Similarly, manpower planning provides valuable information
to facilitate career planning. However, they are important differences between career
planning and manpower planning.
First, Manpower planning provides an inventory of skills and potentials available
within an organization. On the other hand, career planning determines who (on the
basis ofperformance and potential) could be groomed for higher level assignments,
where when and how (i.e., after what kind of training)
Secondly, manpower planning provides information on the human resource
available within the organization for expansion, growth and technology innovations.
But career planning only tells us who could succeed in case retirement, death,
resignation, etc. of existing personnel.
OBJECTIVES OF CAREER PLANNING
To attract and retain the right type of persons in the organization.
To map out careers of employees suitable to their ability, and their willingness to be
trained and developed for higher positions.
To ensure better use of human resources through more satisfied and productive
employees
To have a more stable workforce by reducing labour turnover and absenteeism
To increasingly utilize the managerial talent available at all levels within the
organization.
To improve employee morale and motivation by matching skills to job requirements
and by providing opportunities for promotion.
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To ensure that promising persons get experiences that will equip them to reach
responsibility for which they are able.
To provide guidance and encouragement employees need to fulfill their potentials.
To achieve higher productivity and organizational development.
WHY CAREER PLANNING IS IMPORTANT?
Let’s suppose you choose a field. Career planning is not planning for that field on
a one-time only basis, but it’s a continuing process; in fact, you can call it a lifetime
process. We are always learning and growing, and as we do, our interests and needs
also change. Career planning is not just making plans to obtain your “perfect†job�
or career, but to help you make the many adjustments there will be along the way as
you learn about you and your world or work.
Career planning is estimating, predicting and calculating all the steps necessary to
achieving your goals. Career planning is a process and is always ongoing and often
runs in cycles. When you desire change in your career, the process can be repeated
many times. The reason most people do not turn their wishes and dreams into reality
is because they don’t take these wishes and dreams and make them goals. A goal
is a dream with a deadline.
There are many reasons why people don’t make goals for themselves. The
biggest reason is they don’t understand that the process of goal setting is a skill.Â
All of us have made some goals in our life and achieved them. But most of these
were not large or life changing goals like going into business, changing careers,
becoming wealthy, writing a novel, going from office clerk to a top executive or
becoming an expert in your field.
The successful people set goals; they plan and follow the plan. Goal setting is a
process and a learned skill with many parts to it. Simple, short-term goals may be
done in your head, but more complex, long-term goals, should be written, evaluated
and monitored frequently. The longer it takes to achieve your goal, the more you will
encounter problems, changes and frustration.
Goal seeking is growth building. Goal planning is life planning. As you define your
goal, it will define you.
Life presents us with unexpected events all the time. So when we set out a goal we
must understand that there may be many roadblocks to reaching a goal. Barriers that
come up often cause a person to abandon a goal.
Many people think that by writing down their goals, they fear they will lose their
spontaneity or flexibility. Goals aren’t rigid and once it’s written it’s cast in
stone and one can’t change it. No one knows the future. What you plan today
can change dramatically in an instant.
Suppose you want to go from a clerical worker to a manager. Before you do anything
further, ask yourself “Why do I want to achieve this goal?â€Â� You may say, “I
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want to achieve this goal because I want to have more status†or “I want to�
increase my salary†or “I believe I can be a good leader and this can help me�
achieve my long term goal of becoming a top executive in my present company or
another company.†�Now ask yourself “Why is this important to me?†You may say, “It’s�
important to me because I want to go as high up the corporate ladder as my talents
and abilities will carry me.†Then ask yourself, “Why is this important to me?â€Â� �
You might say, “Because I want to prove to myself and to others I’m an
achiever and I want to have the prestige and status of a corporate executive.†�Ask yourself again, “Why is this important to me?â€Â� Try doing this for as long as
you can. What you are attempting to do is get to the core reason of why you want to
do something. This exercise will help you to clarify your intentions and goals.
It’s sometimes easy to say, “I want this†when it might actually be something�
else you want. This can help you save wasted effort by making sure you truly want to
pursue this goal. It will also help you with your motivation and determination when
you can positively say to yourself, “Yes, this is truly what I want,†and you will be�
more committed to this pursuit
In summary, many people are dissatisfied in their jobs and career. Career
planning will help maximize your potential and satisfaction in your work.
STAGES OF CAREER DEVELOPMENT
Super, Schein and others have identified five stages of career development. These are
given below:
Exploration Stage
In early adulthood stages, as an individual, one make certain critical decisions,
regarding his career. This decision regarding that of career choices are influenced by
a number of factors, such as the following:
Influences from parents, relatives, teachers and friends.
TV and film.
Interests and specialization of parents.
Financial resources mostly that of parents.
Social influences.
n exploration stage, a number of perceptions occur some of these are unrealistic.
Many of them are irrelevant to the organization, because it occurs prior to joining the
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organization. However to an individual such influences and choices of career are
relevant even though many of such influences remain dormant for years, waiting for
an opportunity to arise to popup. This stage ends by early 20s when one leaves the
studies and goes for employment.
Establishment Stage
This stage starts with searching job and getting the first appointment. In this stage a
person gets his first appointment and feels the reality of career life. At this stage, he
experiences comradeship of another set of people who are made up of his peers, other
than his friends and classmates as in exploration stage. For the first time, in this phase
comes under the command and control of his “boss” which is a new experience
because, he experienced only the command and control of his parents. Both these
changes cause an amount of apprehensions and anxieties due to uncertainties of
outcomes. The outcomes viz. success or failure in his job. This is a phase where he
makes mistakes and learns lessons. He also experiences ecstacies in achieving
successes. By and large, this stage is eventful and men Certain events happening in
this stage creates ever lasting impressions in life which might great influence in
shaping his future career.
Mid-Career Stage
At this stage any of the following three things happens:
1. Employees show continuous improvement in performance (High Flying).
2. Employee continued to maintain high level of performance.
3. Employee deteriorates his performance as he catch up in age (Maladjustment).
Late Career Stage
Those who successfully complete the Mid-career stage can comfortably pass through
the stage of “later career”. By and large, it represents a period from 50 years to 70
years. This range is arbitrary. It varies considerably between persons to persons and
with organizations. In this phase, a more comfortable and relaxed career path is
indicated with higher status, recognition and with more number of subordinates to
assist. In this period, not much learning takes place nor does the incumbent try to
improve his previous year’s performance records. Here the application of
conceptual skill and maturity in judgment are as important as the charismatic appeal.
In this phase, those stagnated during previous stages prepare themselves to retire
from active life or doing something different.
Decline Stage
Decline stage is inevitable to all high flyers and others. It is interesting to note that
this period is more painful for high flyers, because, suddenly they find themselves
away from the central stage and out of “lime-lights.” For others viz. the average
performers or those of less-average performers, this is a “God send” opportunity to
come out of the routine drudgery. However, even for them, the adjustment during this
period becomes a bit difficult because of “lack of responsibilities” and absence of
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“order or structure”. Development of good hobbies, past time, humanitarian/social
works, etc. can reduce monotony during this stage to certain extent.
PROCESS OF CAREER PLANNING
Identifying Individual Needs and Aspirations
First of all, an objective analysis of the hopes and aspirations of different categories of
employees is done. It is necessary to identify and communicate the career goals,
aspirations and career anchors of every employee because most individuals may not
have a clear idea about these. For this purpose a personnel inventory of the
organization and employee potential are ascertained. Personnel inventory will reveal
the age, qualifications, experience and aptitude of present employees.
Appraisal of employees is then carried out to identify the employees having the
necessary potential for climbing up the ladder and is willing to be promoted and to
take up higher responsibilities. Such appraisal may reveal three categories of
employees;
a)Â Â Employees who are already fit and willing to take up higher responsibilities
These can be promoted to fill the higher level vacancies;
b)Â Â Employees who have the potential and willingness to take up higher
responsibilities but require more training and experience, and
c)Â Â Employees who have the capacity to take higher responsibilities but lack the
interest or desire.
Analyzing Career Opportunities
The organizational set up, future plans and career system of the employees are
analyzed to identify the career opportunities available within it. Career paths can be
determined for each position. It is also necessary to analyze career demands in terms
of knowledge, skills, experience, aptitude, etc. Long term and short term career goals
can be defined after relating specific jobs to different career opportunities. At a
particular level, there may be young direct recruits as well as older persons who have
risen to the level through promotions. The former aspire for quick career progression
due to their better education and training. The latter cannot be expected to move up
very high due to limited professional education. Therefore, promotions and direct
recruitment at every level must be so planned as to ensure a fair share to each group.
This is called age balance in career paths.
Identifying Match and Mismatch
A mechanism for identifying congruence between individual current aspirations and
organizational career system is developed lo identifies and compares specific areas of
match and mismatch for different categories of employees. For this purpose specific
jobs are related to different career opportunities. Such matching helps to develop
realistic career goals for both long term and short term.
Formulating and Implementing Strategies
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Alternative strategies and action plans for dealing with mismatch are formulated and
implemented. Some of the strategies used are given below:
Changes in the career system by creating new career paths, by providing
opportunities for lateral movements through jobs redesign, etc.
Changing employee needs and aspirations by helping them to scale down
unrealistic goals and aspirations or by creating new aspirations.
Training and development of suitable people, so as to meet the needs of both the
individuals and the organization.
Reviewing Career Plans
A periodic review of career plans is necessary to know whether the plans are
contributing to effective utilization of human resources by matching employee
objectives to jobs needs. Review will also indicate to employees in which direction the
organization is moving, what changes are likely to take place and what skills are
needed to adapt to the changing needs of the organization. The following questions
may be asked during the process.
Was the classification of employees correct?
Are  the job  descriptions  proper?
Is there any employee unsuited to his job?
Are the future manpower projections still valid?
Is the team pulling on well as a whole?
Answer to these and other similar question may be sought through brainstorming
session. Surveys may also be conducted to judge the impact of career planning
activities on the working of the organization
ADVANTAGES OF CAREER PLANNING
Career planning helps an employee know the career opportunities available in an
organization. A person comes to know in advance the level to which he can rise and
the potential and aptitude he has.
This Knowledge enables the employees to select the career most suitable to his
potential and aptitude. It also encourages him to avail of the training and
development facilities in the organization so as to improve his ability to handle new
and higher assignments.
An organization with well-designed career plans has a better image in the jobs
market. Therefore, it can attract competent employees. The new entrant
understands that he is entering a career not a job in organization that cares for his
talents and aspirations. Recruitment becomes more systematic as it is based on job
descriptions and job specifications.
Career planning anticipates the future vacancies that may arise due to retirement,
resignation death, etc at managerial level. Therefore, it provides a fairly reliable
guide for manpower forecasting. A forward career plan helps to avoid dislocation in
managerial positions
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Career planning helps to retain hard-working and talented employees. Work force
becomes more stable due to low employee turnover. The very fact that the
organization provides opportunity for promotion and career progress increases the
loyalty of employees. These helps to reduce the cost of hiring new people.
Moreover, a unique corporate culture can develop and thrive, when people grow
inside the organization.
Career planning is a participative process and under it job assignments are based
on merit alone. This helps to improve employee morale and productivity.
Career planning involves a survey of employee abilities and attitude. It becomes
possible, therefore, to group together people talking on a similar wavelength and
place them under supervisors who are responsive to that wave length. This results
in more homogenous or cohesive work teams. The organization can identify the
employee who can be promoted from within.
Career planning facilitates expansion and growth of the enterprise. The employees
required to fill job vacancies in future can be identified and developed in time.
Through systematic career planning, jobs enlargement can be introduced to meet
future needs arising from job design and technological changes.
LIMITATION OF CAREER PLANNING
Career planning can become a reality when opportunities for vertical mobility are
available. Therefore, it is not suitable for a very small organization.
In a developing country like India, environmental factors such as Government
policy, public sector development, growth of backward area, etc influence business
and industry. Therefore, career plans for a period exceeding a decade may not be
effective.
Career planning in not an effective technique for a large number of employees who
work on the shop floor, particularly for illiterate and unskilled workers.
Systematic career planning becomes difficult due to favoritism and nepotism in
promotions, political intervention in appointments and reservation of seats for
scheduled castes/tribes and backward classes.
Several other problems hamper career planning. These include lack of an
integrated personnel policy, lack of a rational wage structure, absence of adequate
opportunities for vertical mobility, difficulties in identifying suitable persons for
career planning, difficulties in forecasting replacement needs, opposition of trade
unions to lack of a good performance reporting system., low ceiling careers, dual
career couples, ineffective attitudinal surveys, etc,
CAREER DEVELOPMENT PROGRAMME BASED ON ORGANIZATIONAL
PERSPECTIVES
Challenging Initial Tasks
Berlew and Hall~ have shown that performance of employees in later years is
correlated with initial jobs. For example, career success has shown significant
relationship with challenging job assignment in the initial periods. In other words, an
employee who faced challenging tasks during the initial period of engagement and has
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become successful has better chances of career success during the later periods. This
shows importance of initial placement and socialization.
Assessment Centres
We have already discussed about “Assessment Centres” in selection process. This
centre provides an opportunity to assess the knowledge, skill and ability of employees.
Since managers and supervisors are acting as Assessors, this centre provides an
opportunity for Assessors to observe the behaviour carefully and draw inferences. The
feedback to assessee also helps him to improve his ability. It also gives better insight
in performance appraisal; to managers. More than anything else, it gives better
opportunity to observe and learn the process of development.
Information Dissemination
Free flow of information regarding career prospects in an organization is very
important. Management must publish documents containing information such as
eligibility conditions for promotion, appointment to key posts, special training or
experience required in a particular field/area as a prerequisite for promotion of a
given post, etc. Such information serves the following two purposes:
It prevents spread of rumour and half-truths spreading through word-of-mouth
regarding promotion and career prospects.
It stimulates/motivates employees to acquire special skill knowledge or experience
well in time. Improve knowledge and skill of employees of organization and make
available right talents at the right time
Career Counselling
Career Counselling assists the assesse to know his performance against the standard
expected by organization. Some of these objectives are given below:
Assess employee’s hopes, aspirations and expectation.
Assess employee’s performance, achievements and shortcomings.
Assist employee to know organizational expectations and take a “realistic picture”
of his expectations vs opportunities available.
Assist employee to overcome anxiety and fear.
Career Guidance Sessions/Seminars/Workshops
Such seminar must be organized by management which gives an Opportunity for
managers and supervisors to interact with each other air their respective views of
their expectations and perceive problems standing against their aspirations and
objectives. This provides a very useful common platform of interaction between
management and employees which generate free and frank discussion.
Such seminars are very useful for employees in the following occasions:
Time of entry of employees in the organization during socialization / induction
period.
Mid-Career correction of employees.
Late career assurance of employees.
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Training and Development
Training and Development is an important means of updating skill, knowledge and
competence of employees. This helps organization to improve its knowledge base. To
become successful in market by attaining and sustaining competitive advantage. This
step also helps the individual employees to meet their aspirations of career prospects.
Job Rotation
There are two types of job rotation viz. vertical or horizontal. Vertical
movement involves job enrichment and more authority through leave vacancy or
temporary promotion or assistantship.
Horizontal rotation exposes variety of job which involves job enlargement and more
experience in allied fields or specialization. It increased confidence and knowledge of
persons which in turn increases one’s promotion chances.
Deputation/Long Leave
We have seen mid-career is a turning point. Employees who have put up less than
average performance carry out self-assessment and introspection. There
are two options for them. These are:
Improve their performance to assure individual career objective.
Look for career opportunities else where, which better their prospects in life.
Improving career performance involve following two aspects.
Undergo further training Programme.
Look for an opportunity to relax and recuperate their energies and rejuvenate their
spirits.
CAREER DEVELOPMENT PROGRAMME TO MEET INDIVIDUAL
PERSPECTIVES
1There is popular saying in Defence services. “The more you sweat in peace, the less
you bleed in War”. This is equally applicable to industrial and business world.
Individual employees who meticulously plan their career and constantly strive and
work towards achieving their individual goals are more likely to succeed in their
objectives than others. In order to make an effective individual career plan, the person
must be able, in the first instance to answer the following three questions:
ü Where I am?
ü Where I must go?
ü How to go over there?
In order to answer these questions every employee must do a SWOT analysis to find
out his own strength(S), weakness (W), opportunities (0), and Threats (T).
Following are the steps suggested in preparing an individual career plan.
Strength and Weakness: Analysis of strength and weakness involve the following:
ü Academic Career: Recall academic career, identify areas of achievement, special
interest, natural liking and skill. Also recall extra curricular activities in which one has
excelled others or has a natural liking.
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ü Professional Career: Identify specific areas of excellence and weaknesses, recall
reasons for leaving earlier posts or organizations. Critically analyze particular nature
of habits and behaviour pattern which stood by you during crisis or which caused your
downfall.
This is an honest self-assessment or introspection and listing down such factors which
are identified as “strengths” and “weaknesses” of individuals. The purpose is to take
corrective actions to reduce ill-effects of own weaknesses and exploit fully those
factors which are strengths. Secondly such analysis assists an individual to fix his aims
and objectives which are compatible to his abilities and skills.
Aims and Objectives – When one understands his strength and weaknesses
Which is an important source of information to plan one’s career objectives.
Depending on one’s abilities he should Fix target in his career plans and select
appropriate organization to serve. Obviously such a choice of job and organization is
possible in an “employees market” where jobs are plenty whereas number of suitable
persons is less. This happens in developed nations. In developing nations the situation
is different where hands are many, jobs are few. Even in such environment, awareness
of strength and weaknesses in terms of knowing one’s attitude, aptitude, skill and
ability assist an employee to plan his future career. There are many choices open to
him such as the following:
Choice of Organization
Self-employment.
Government employment.
Public sector.
Private sector.
Choice of Job
Production.
Marketing.
Finance.
Personnel.
Having identified the organization and the jobs, the next choice may be based on the
following considerations:
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Choice of location.
Scope of job in terms of career prospects.
Job satisfaction in terms of
ü Compensation.
ü Transferability.
Opportunities and Threats - Having identified strengths and weaknesses and having
short-listed firms and jobs, the next logical step in planning individual career plan is to
realize opportunities and threats in the career so chosen. This in other words, is the
realistic analysis of environment. This is a continuous process since conditions change
from time to time. Such changes are influenced by changes of technology, competition
government policies, corporate policies, and biographical factors like age, health
attitude of colleagues, etc.
MAKING CAREER PLANNING EFFECTIVE
The measures that can be taken to make career planning successful given below.
Top Management Support – Strong and unflinching cooperation of top management
is most important for effective career planning. Top Management must develop
enthusiasm among executives for this purpose.
Expansion – Career planning is feasible in growing organization. Long term
manpower projections can be made in such enterprises and the exist ample
opportunities for vertical mobility.
Clear Goals – An organization must have clear corporate goals for the next decade.
On the basis of its corporate plans, it should determine the type of changes
required in its activities, technology, materials and procedures. Otherwise, the
enterprise cannot develop the human resource development system that requires
career planning.
Motivated and Hardworking Staff – An organization can create an environment and
express genuine concern for development. But unless the employees are willing to
make use of the available opportunities and resources career planning cannot be
effective. If the employees are contented with what they are, the question of
planning their career does not arise.
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Proper Selection – Selection of right jobs is essential for career planning. The
person should not only be fit for the job but should have enough potential and urge
to develop himself and grow in his career.
Proper Age Balance – Unbalanced age structure causes promotion blocks which
hampers career planning. There should be both continuity and growth needs of the
organization and aspiration of individual employee.
Fair Promotion Policy – There should be an equitable policy for promoting
employees. In addition there should be systematic training for those who are
trainable and willing to learn higher skills.
Management of Career Stress – Stress at work is harmful to an individual career as
well as to the organization. It arises due to blockage of career or lack of control
over one’s career. Management can help employees get over this stress through
career stress management programmes. Employee participation in career decisions
and career counselling can also be helpful.
Internal Publicity – A career plan should be given wide publicity within the
organization. The employees for whom the plan is designed should know the career
paths they can follow, the training and development facilities available for career
growth, etc. In this respect, the personnel department can play an important role.