Career Direction Starts Here - Highmark · Highmark Internship Program SharePoint Site . A...
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CAREER DIRECTION STARTS HERE HIGHMARK INTERNSHIP PROGRAM - 2013 HANDBOOK - 2013 HANDBOOK HIGHMARK.COM INDIVIDUAL AND GROUP ACTIVITIES Strategies for Development Career success requires a serious commitment to ongoing learning and self development. Real learning seldom has a distinct beginning and end; rather it is an ongoing, cyclical process. The book Development FIRST describes a process that includes fve strategies to drive development and establish a cycle of continuous learning. • Focus on priorities: Identify your critical issues and goals • Implement something every day: Stretch your comfort zone • Refect on what happens: Extract maximum learning from your experiences • Seek feedback and support: Learn from others’ ideas and perspectives • Transfer learning to the next level: Adapt and plan for continued learning Speakers’ Series Highmark’s mission is to be the leading health and wellness company in the communities we serve. Interns will have the opportunity to attend a series of business focused presentations to develop an understanding of Highmark priorities and strategies that support our corporate mission. Presenters will discuss the forces shaping the health care industry such as Health Care Reform and the actions we are taking to successfully compete in the marketplace. Additional topics include the impact of Diversity and Inclusion in the workplace, marketplace and community as well as Talent Management initiatives. Interns will also tour a Highmark Direct Store. Professional Foundation KnowledgeCenter All interns will have access to the Professional Foundation KnowledgeCenter. This resource provides a variety of online development options. The KnowledgeCenter includes: courses, simulations, job-aids, books, skill briefs, case study vignettes, featured articles and websites. You are encouraged to review the available resources, select those that support your performance goals and discuss your individual development plans with managers and mentors. Community Service Project Highmark has a tradition of helping build stronger, healthier communities. As part of the Highmark Internship Program you will participate in a Community Service Project. It is our hope that each of you will have a greater appreciation and understanding of the problems and rewards related to the care and support of the community in which we live. You will have the opportunity to see that your eforts, small as they might seem, can make a diference. The Community Afairs department will coordinate volunteer placements. Presentations to Managers and Mentors What did you learn from your Highmark Internship? Each intern will prepare and make a presentation on what you learned from your internship, or other topic agreed upon with your manager. The audience will consist of your managers, mentors, peers and special guests. Highmark Internship Program SharePoint Site A SharePoint site has been established for the Highmark Internship Program. All interns and their managers and mentors have access to the site. The site will provide you with the opportunity to connect with your peers, review shared documents, stay current on scheduled activities and complete surveys. TO DO LIST q Plan to attend all Scheduled Events q Establish Work Assignments and Learning Objectives with Manager q Access Professional Foundation KnowledgeCenter q Develop Presentation as agreed upon with Manager Highmark is an Independent Licensee of the Blue Cross and Blue Shield Association. 2/13 CS 104240
Transcript of Career Direction Starts Here - Highmark · Highmark Internship Program SharePoint Site . A...
CArEEr DIrECTIoN STArTS HErE HIGHMARK INTERNSHIP PROGRAM - 2013 HANDBOOK - 2013 HANDBOOK
HigHmarkcom
INDIVIDUAL AND GroUp ACTIVITIES Strategies for Development Career success requires a serious commitment to ongoing learning and self development Real learning seldom has a distinct beginning and end rather it is an ongoing cyclical process The book Development FIRST describes a process that includes five strategies to drive development and establish a cycle of continuous learning
bull Focus on priorities Identify your critical issues and goals bull Implement something every day Stretch your comfort zone bull Reflect on what happens Extract maximum learning from your experiences bull Seek feedback and support Learn from othersrsquo ideas and perspectives bull Transfer learning to the next level Adapt and plan for continued learning
Speakersrsquo Series Highmarkrsquos mission is to be the leading health and wellness company in the communities we serve Interns will have the opportunity to attend a series of business focused presentations to develop an understanding of Highmark priorities and strategies that support our corporate mission Presenters will discuss the forces shaping the health care industry such as Health Care Reform and the actions we are taking to successfully compete in the marketplace Additional topics include the impact of Diversity and Inclusion in the workplace marketplace and community as well as Talent Management initiatives Interns will also tour a Highmark Direct Store
Professional Foundation KnowledgeCenter All interns will have access to the Professional Foundation KnowledgeCenter This resource provides a variety of online development options The KnowledgeCenter includes courses simulations job-aids books skill briefs case study vignettes featured articles and websites You are encouraged to review the available resources select those that support your performance goals and discuss your individual development plans with managers and mentors
Community Service Project Highmark has a tradition of helping build stronger healthier communities As part of the Highmark Internship Program you will participate in a Community Service Project
It is our hope that each of you will have a greater appreciation and understanding of the problems and rewards related to the care and support of the community in which we live You will have the opportunity to see that your efforts small as they might seem can make a difference The Community Affairs department will coordinate volunteer placements
Presentations to Managers and Mentors What did you learn from your Highmark Internship Each intern will prepare and make a presentation on what you learned from your internship or other topic agreed upon with your manager The audience will consist of your managers mentors peers and special guests
Highmark Internship Program SharePoint Site A SharePoint site has been established for the Highmark Internship Program All interns and their managers and mentors have access to the site The site will provide you with the opportunity to connect with your peers review shared documents stay current on scheduled activities and complete surveys
To Do LIST q Plan to attend all Scheduled Events
q Establish Work Assignments and Learning Objectives with Manager
q Access Professional Foundation KnowledgeCenter
q Develop Presentation as agreed upon with Manager
Highmark is an Independent Licensee of the Blue Cross and Blue Shield Association
213 CS 104240
As a leading Pennsylvania employer Highmark is committed to creating a positive employee experience in an inclusive working environment Our goal is to provide you with the opportunity to participate in monitored work assignments and coordinated learning activities that will enable you to apply your education and experience consider career options and develop professional skills
WorK ASSIGNMENTS During your internship you will work on a variety of challenging and meaningful assignments to help build valuable business knowledge and skills You will receive individual feedback on multiple types of projects from your department manager and mentor This process will foster awareness of your strengths and areas for personal and professional development
pErSoNAL AND proFESSIoNAL DEVELopMENT As a Highmark intern you will be engaged in a variety of classroom and on-the-job learning opportunities to enhance your business acumen and encourage career exploration In addition you will participate in community service projects
NETWorKING All Highmark interns will be provided with networking and team building opportunities to develop and cultivate interpersonal contacts and relationships You will be invited to attend receptions to get to know your peers and members of Highmark management
HIGHMArK INTErNSHIp proGrAM ACTIVITIES
bull Manager and Mentor Briefings bull Intern Kick Off Briefings bull Receptions bull Department Work Assignments bull Speakersrsquo Series bull Highmark Direct Store Tour bull Professional Foundation KnowledgeCenter bull Community Service Project bull Presentations to Managers and Mentors bull Farewell Socials bull Highmark Internship Program SharePoint Site bull Coffee and Catch Up
Managers and Mentors invited to participate
CALENDAr oF SCHEDULED EVENTS
Highmark Internship Program 2013 Scheduled Events - Pittsburgh
DATE ACTIVITY LoCATIoN TIME
Tuesday May 14 Manager and Mentor Briefing Directors Room - FAP 4 300 ndash430
Wednesday May 15 Manager and Mentor Briefing Room 15 - FAP 19 1000 ndash1130
Thursday June 6 Intern Kick Off Briefing PAP Auditorium 100 ndash230
Thursday June 6 Reception PAP Atrium 300 ndash430
Wednesday June 19 Highmark Direct Store Tour North Hills 930 amp 100
Wednesday July 10 Speakersrsquo Series - Health Care Reform PAP Auditorium 130 ndash300
Friday July 19 Speakersrsquo Series - Business Leadersrsquo Discussion PAP Auditorium 900ndash 1100
Friday July 26 Speakersrsquo Series - DampI and Talent Management PAP Auditorium 900ndash 1100
Tuesday August 6 Farewell Social PAP Atrium 230 ndash430
Highmark Internship Program 2013 Scheduled Events - Camp Hill
DATE ACTIVITY LoCATIoN TIME
Thursday May 16 Manager and Mentor Briefing Room 319 - 2A L3 300 ndash430
Friday May 17 Manager and Mentor Briefing Room 319 - 2A L3 1000 ndash1130
Tuesday June 4 Intern Kick Off Briefing Room 318 - 2A L3 100 ndash230
Tuesday June 4 Reception Room 317 - 2A L3 300 ndash430
Tuesday June 25 Highmark Direct Store Tour Mechanicsburg 930 amp 100
Wednesday July 10 Speakersrsquo Series - Health Care Reform Multi-Purpose Room 130 ndash300
Friday July 19 Speakersrsquo Series - Business Leadersrsquo Discussion Multi-Purpose Room 900 ndash 1100
Friday July 26 Speakersrsquo Series - DampI and Talent Management Multi-Purpose Room 900 ndash 1100
Thursday August 8 Farewell Social Room 317 - 2A L3 230 ndash430
As a leading Pennsylvania employer Highmark is committed to creating a positive employee experience in an inclusive working environment Our goal is to provide you with the opportunity to participate in monitored work assignments and coordinated learning activities that will enable you to apply your education and experience consider career options and develop professional skills
WorK ASSIGNMENTS During your internship you will work on a variety of challenging and meaningful assignments to help build valuable business knowledge and skills You will receive individual feedback on multiple types of projects from your department manager and mentor This process will foster awareness of your strengths and areas for personal and professional development
pErSoNAL AND proFESSIoNAL DEVELopMENT As a Highmark intern you will be engaged in a variety of classroom and on-the-job learning opportunities to enhance your business acumen and encourage career exploration In addition you will participate in community service projects
NETWorKING All Highmark interns will be provided with networking and team building opportunities to develop and cultivate interpersonal contacts and relationships You will be invited to attend receptions to get to know your peers and members of Highmark management
HIGHMArK INTErNSHIp proGrAM ACTIVITIES
bull Manager and Mentor Briefings bull Intern Kick Off Briefings bull Receptions bull Department Work Assignments bull Speakersrsquo Series bull Highmark Direct Store Tour bull Professional Foundation KnowledgeCenter bull Community Service Project bull Presentations to Managers and Mentors bull Farewell Socials bull Highmark Internship Program SharePoint Site bull Coffee and Catch Up
Managers and Mentors invited to participate
CALENDAr oF SCHEDULED EVENTS
Highmark Internship Program 2013 Scheduled Events - Pittsburgh
DATE ACTIVITY LoCATIoN TIME
Tuesday May 14 Manager and Mentor Briefing Directors Room - FAP 4 300 ndash430
Wednesday May 15 Manager and Mentor Briefing Room 15 - FAP 19 1000 ndash1130
Thursday June 6 Intern Kick Off Briefing PAP Auditorium 100 ndash230
Thursday June 6 Reception PAP Atrium 300 ndash430
Wednesday June 19 Highmark Direct Store Tour North Hills 930 amp 100
Wednesday July 10 Speakersrsquo Series - Health Care Reform PAP Auditorium 130 ndash300
Friday July 19 Speakersrsquo Series - Business Leadersrsquo Discussion PAP Auditorium 900ndash 1100
Friday July 26 Speakersrsquo Series - DampI and Talent Management PAP Auditorium 900ndash 1100
Tuesday August 6 Farewell Social PAP Atrium 230 ndash430
Highmark Internship Program 2013 Scheduled Events - Camp Hill
DATE ACTIVITY LoCATIoN TIME
Thursday May 16 Manager and Mentor Briefing Room 319 - 2A L3 300 ndash430
Friday May 17 Manager and Mentor Briefing Room 319 - 2A L3 1000 ndash1130
Tuesday June 4 Intern Kick Off Briefing Room 318 - 2A L3 100 ndash230
Tuesday June 4 Reception Room 317 - 2A L3 300 ndash430
Tuesday June 25 Highmark Direct Store Tour Mechanicsburg 930 amp 100
Wednesday July 10 Speakersrsquo Series - Health Care Reform Multi-Purpose Room 130 ndash300
Friday July 19 Speakersrsquo Series - Business Leadersrsquo Discussion Multi-Purpose Room 900 ndash 1100
Friday July 26 Speakersrsquo Series - DampI and Talent Management Multi-Purpose Room 900 ndash 1100
Thursday August 8 Farewell Social Room 317 - 2A L3 230 ndash430
