Career development in the canadian workplace, national business survey employer breakdown

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Career Development in the Canadian Workplace: National Business Survey Employer Size Comparison April 2015

Transcript of Career development in the canadian workplace, national business survey employer breakdown

Career Development in the Canadian Workplace:

National Business Survey

Employer Size Comparison

April 2015

Research Details

Survey conducted by: Environics Research Group

Survey methodology:

• Telephone survey conducted among 500 senior officials from Canadian business

• Survey took place from October 25 to November 11, 2013

• Sampling method designed to complete interviews within businesses randomly selected

across Canada

• Results in this document may not add up to 100% (due to rounding or multiple responses

as well as the omission of “don’t know” answers)

Respondents by Employer Size (“Including yourself, how many employees does your company

currently have?”) :

<10 232

10 to 49 109

50 to 99 22

100 to 499 36

500+ 97

Q4: Looking ahead to the coming year, what would you say is

the greatest challenge facing Canadian businesses in general?

21%

27%

9%

7%

3%

7%

6%

42%

16%

2%

10%

7%

6%

8%

32%

14%

5%

14%

14%

5%

9%

28%

22%

8%

3%

17%

6%

3%

44%

20%

7%

3%

10%

5%

5%

Shortage of skilled workers

General state of the economy

Foreign competition

Increasing overhead/operation costs

Shortage of quality workers (other)

Regulation/red tape

Financial growth/profitability

<10

10 to 49

50 to 99

100 to 499

>500

Q5: To what extent would you say that each of the following

presents a challenge to your business right now?

5%

7%

5%

8%

8%

19%

11%

9%

6%

11%

35%

42%

32%

28%

39%

31%

25%

23%

11%

11%

22%

11%

23%

22%

49%

45%

40%

45%

44%

55%

23%

39%

36%

31%

39%

22%

32%

41%

33%

30%

19%

28%

45%

33%

28%

20%

29%

36%

36%

26%

19%

6%

23%

31%

16%

19%

20%

27%

39%

34%

48%

52%

27%

33%

14%

16%

17%

9%

8%

8%

22%

13%

9%

8%

4%

27%

21%

9%

17%

24%

<10

10 to 49

50 to 99

100 to 499

>500

<10

10 to 49

50 to 99

100 to 499

>500

<10

10 to 49

50 to 99

100 to 499

>500

<10

10 to 49

50 to 99

100 to 499

>500

Very challenging Somewhat challenging Not very challenging Not at all challenging

Loss of senior employeesto retirement

Keeping up with technology

Shortage of skilled workers

Finding young workers

Career Development in the Canadian Workplace:

National Business Survey

Recruitment: 4 Questions

Q6: In general, how easy or difficult is it to find people with

the right skill set to fill positions in your company? Is it...?

8%

6%

5%

1%

3%

20%

20%

14%

31%

21%

37%

44%

55%

53%

60%

33%

29%

27%

3%

11%

1%

1%

1%

11%

5%

<10

10 to 49

50 to 99

100 to 499

>500

Very easy Somewhat easy Somewhat difficult Very difficult Depends on the position

Q7: What are the main reasons it is difficult to

find the right candidates?

66%

18%

12%

9%

12%

9%

4%

68%

14%

14%

10%

9%

4%

3%

50%

17%

17%

6%

17%

0%

6%

65%

10%

15%

15%

5%

5%

5%

61%

9%

19%

22%

12%

3%

1%

Hard to find qualified candidates/with right skill set

Hard to find reliable candidates/with right work ethic

Company's physical location is a barrier

Very competitive job market in this industry

We can only offer low/uncompetitive wages (includingseasonal)

Takes too much time/effort to find right candidate

Hard to break through noise/get job/company noticed

<10

10 to 49

50 to 99

100 to 499

>500

Q8: Has your business done any of the following in the past

five years in order to find skilled employees? (YES)

31%

34%

49%

6%

13%

27%

40%

59%

59%

50%

64%

11%

25%

48%

72%

76%

64%

32%

82%

14%

55%

64%

91%

73%

78%

81%

97%

22%

56%

56%

89%

89%

97%

87%

89%

41%

59%

60%

96%

82%

Recruited through social media

Marketed the advantages of workingat your organisation

Offered training and advancementfor lower-level employees

Used automated resume software

Outsourced recruitment to searchor personnel firms

Used community employment agencies

Identified internal candidates

Employee referral

<10

10 to 49

50 to 99

100 to 499

>500

Q10: How important to you is a potential employees

online profile or footprint? Is it...?

9%

13%

18%

17%

8%

34%

46%

45%

44%

48%

30%

24%

36%

28%

28%

26%

13%

0%

11%

12%

<10

10 to 49

50 to 99

100 to 499

>500

Very important Somewhat important Not very important Not at all important

Career Development in the Canadian Workplace:

National Business Survey

Skills Gap: 2 Questions

Q12: There is a gap between the skill level and experience that

prospective employees have, and what organizations in my

industry are looking for…

26%

27%

27%

11%

14%

47%

50%

55%

44%

56%

19%

21%

18%

42%

23%

3%

1%

0%

3%

5%

<10

10 to 49

50 to 99

100 to 499

>500

Strongly agree Somewhat agree Somewhat disagree Strongly disagree

Q14: Which of the following statements is closer to your own

opinion—The best way to close the skills gap is for…

44%47%

6%

40%43%

16%

44% 44%

11%

55%

35%

10%

40%

32%

28%

…employers to offer more training to new employees

…prospective employees to better prepare themselves for

the labour market

both/combinationof the two

<10 10 to 49 50 to 99 100 to 499 >500

Career Development in the Canadian Workplace:

National Business Survey

Soft Skills: 4 Questions

13

Q15 What soft skills are most important to you

in an employee?

37%

27%

19%

22%

15%

13%

13%

10%

10%

9%

5%

41%

25%

18%

20%

20%

6%

12%

10%

9%

4%

4%

36%

27%

32%

14%

14%

5%

9%

0%

9%

0%

14%

36%

36%

42%

22%

22%

11%

3%

17%

17%

6%

14%

26%

37%

38%

30%

26%

15%

8%

7%

4%

10%

11%

Positive attitude

Communication skills

Teamwork skills

Strong work ethic

Interpersonal/customer service skills

Flexibility/adaptability

Honesty/integrity

Time management abilities

Reliability/dependability

Problem-solving skills

Accountability

<10

10 to 49

50 to 99

100 to 499

>500

Q16: How easy or difficult is it to find people

with these soft skills? Is it...?

4%

4%

5%

3%

2%

24%

25%

45%

33%

33%

47%

55%

23%

53%

56%

23%

15%

27%

6%

6%

0%

1%

0%

6%

2%

<10

10 to 49

50 to 99

100 to 499

>500

Very easy Somewhat easy Somewhat difficult Very difficult Depends on position

Q17: If you are having difficulty finding technically skilled

workers, is your organization more likely to...

69%

22%

6%

74%

19%

6%

64%

23%

9%

53%

19%

28%

36%

48%

12%

Hire someone with soft skillswho is a good fit and provide

training

Keep searching until you findsomeone with the right

technical skills

Depends

<10 10 to 49 50 to 99 100 to 499 >500

Q18: Are senior level positions in your organization

more likely to be filled by…?

63%

18%

7%

60%

25%

10%

50%

27%

18%

53%

28%

19%

49%

13%

37%

Current employees who haveadvanced within the

organization

New employees brought infrom other organizations

Depends

<10 10 to 49 50 to 99 100 to 499 >500

Career Development in the Canadian Workplace:

National Business Survey

Training: 6 Questions

Q19: Does your organization provide new employees

with any of the following types of training?

67%

57%

43%

82%

4%

92%

70%

38%

92%

2%

91%

59%

45%

91%

0%

81%

64%

61%

97%

0%

96%

79%

53%

96%

2%

Orientation

Mentorship

Apprenticeship

Job-specific training

Do not offer training

<10 10 to 49 50 to 99 100 to 499 >500

Q20: Would you say that your organization is very willing,

somewhat willing, not very willing or not at all willing to hire and

train new employees who may lack in some technical skills?

36%

48%

59%

33%

35%

41%

46%

27%

61%

44%

12%

5%

14%

6%

18%

9%

1%

0%

0%

2%

<10

10 to 49

50 to 99

100 to 499

>500

Very willing Somewhat willing Not very willing Not at all willing

Q21: Would you say that losing skilled employees in which you

have invested training to other organizations is...?

25%

29%

36%

17%

21%

33%

38%

36%

44%

55%

20%

23%

14%

36%

18%

21%

10%

14%

3%

7%

<10

10 to 49

50 to 99

100 to 499

>500

A great concern Somewhat of a concern Not really a concern Not at all a concern

Q23 (a-b): Does your organization provide ongoing training

for long-standing employees?

74%

84%

91% 89%

97%

Yes

<10 10 to 49 50 to 99 100 to 499 >500

53%

20%

1%

40%

23%

3%

40%

10%

0%

31%

19%

0%

20%

16%

1%

Technical

Soft Skills

Both

If “yes”, is the training you provide to staff technical in nature, or focused on soft skills,

such as team building or diversity awareness?

Q25: Does your organization offer formal coaching or

mentoring programs for employees?

32%

39%

45% 47%

74%

Yes

<10 10 to 49 50 to 99 100 to 499 >500

Career Development in the Canadian Workplace:

National Business Survey

Youth Employment: 4 Questions

Q26: Which of the following do you think is the greatest

reason unemployment is particularly high

for young workers under the age of 25?

17%

11%

5%

22%

10%

9%

9%

9%

17%

9%

3%

20%

11%

14%

10%

9%

5%

14%

9%

27%

5%

9%

18%

14%

25%

19%

0%

11%

25%

3%

3%

8%

21%

16%

3%

13%

12%

6%

14%

7%

A lack of real world experience

Older workers staying at their jobs longer

A lack of networking and job search skills

They are too demanding in the job they want

Fewer entry-level jobs available

Lack of soft skills

Lack of technical skills

Lack of communication skills necessary to conveyabilities in an application or interview

<10

10 to 49

50 to 99

100 to 499

>500

Q27: When recruiting job candidates, how much effort does your

company put into customizing the recruitment approach in order

to reach young workers? Would you say...?

15%

36%

44%

10%

48%

40%

23%

50%

27%

19%

33%

44%

35%

41%

24%

A lot of effort Some effort Not much effort

<10 10 to 49 50 to 99 100 to 499 >500

Q28: Which of the following is your organization doing

to attract younger workers?

32%

33%

21%

18%

12%

19%

17%

16%

61%

57%

36%

29%

17%

22%

16%

20%

55%

50%

45%

36%

23%

27%

9%

27%

89%

67%

67%

31%

56%

53%

33%

22%

90%

74%

69%

81%

85%

57%

49%

29%

Online job sites/boards

Recruiting through social media

Government sites

Recruiting on campuses

Taking part in job fairs

Offering paid internships

Offering unpaid internships

Recruiting through youth-servingagencies

<10

10 to 49

50 to 99

100 to 499

>500

Q29: Would you say that hiring and training recent grads and

young adults is part of your organization's

Corporate Social Responsibility?

36%

51%

59% 58%

71%

Yes

<10 10 to 49 50 to 99 100 to 499 >500

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Career Development in the Canadian Workplace:

National Business Survey

Please visit the CERIC website at ceric.ca to download the

National Business Survey Executive Summary

(available in English and French) and related information

as it becomes available.