Carecall and Queen’s
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Transcript of Carecall and Queen’s
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Carecall and Queen’s
Staff Counselling/Employee Assistance Programme
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carecallwellbeing.com
Five a Day for Mental Wellbeing?
• UK Government Foresight programme• Mental Capital and Wellbeing Project• New Economics Foundation identified
five key drivers
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Freephone 24 hour immediate telephone support Structured telephone counselling Structured face to face counselling available across NI Financial advice Legal advice Retirement planning service Work related problems Family relationship problems Health concerns Alcohol / substance abuse
Employee Assistance ProgrammeOverview
carecallwellbeing.com
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Independent Self-referred Confidential Free service Complementary to professional support mechanisms Complementary to personal support networks
Employee Assistance ProgrammeEmployee Counselling Service
carecallwellbeing.com
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Freephone number Answered 24/7, 365 days a year Immediate support Staffed by professional, qualified & experienced personnel at all times
BACP accredited staff Appointments within 3 days/20 miles Evenings possible
Employee Assistance ProgrammeTelephone Support
carecallwellbeing.com
* British & Irish Associations for Counselling and Psychotherapy
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Up to six one hour sessions Time limited, practical & solution focused
(Brief Solution Focused Model) Clear boundaries of confidentiality Moves from analysis of the problem to identify your
own skills, strengths & resources Helps you to find a solution
Employee Assistance ProgrammeCounselling Model & Process
carecallwellbeing.com
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Support Training Performance Work Colleagues Stress New Skills Office Politics Mediation & Conflict
Coaching Stress Risk Assessments
Your Working Life
carecallwellbeing.com
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Bereavement Caring for relatives Family frictions Childcare Losing independence Drug & alcohol abuse Personal Crises Ill health Depression & anxiety Discrimination Divorce
Your Personal Life
carecallwellbeing.com
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carecallwellbeing.com
0800 389 5362
It helps to talk.
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carecallwellbeing.com
Wellbeing• Feel Good
• Happiness• Contentment• Engagement• Able to enjoy• Curiosity
• Function Well
• Key relationships going ok
• Feeling purposeful
• Having some sense of control
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Connect
• …with the people around you• Family, colleagues community• The cornerstones of your life• Invest in these relationships• And get out what you put in
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Be active…
• Walk, run, swim, garden, salsa• Find the activity you enjoy• That suits your fitness levels• Spend time outside
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Take notice…
• Be present• Be aware of your (changing) environment• In conversation, really listen
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Keep learning…
• Try new challenges • Rediscover and old interest• Take on a new task at work
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Give…
• Pay it forward…• Thank people• Help someone• Link to the community• Volunteer
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carecallwellbeing.com
0800 389 5362
It helps to talk.