Care Partners Monthly Webinar #3

August 17th & 19th, 2015

Theresa Hoeft, PhD

Ashley Heald, MA

Agenda

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• Patient Consents

• Psychiatric Consultant training expectations

• Overview of upcoming CMTS training activities

• Prep-work for 2-day training

• Overview of training and coaching after project launch

• Problem-Solving Treatment certification training

Patient Consents

• UW IRB determined that Care Partners is not human subjects research

• UC Davis IRB determined that Care Partners is not human subjects research

• We have a further modified patient consent that we can

send to you along with the consent you have already customized

• If you adopt this new language, please send updated consent back to AIMS Center by August 31st

Psychiatric consultant training expectations

• Collaborative Care learning activities • Watch training modules in the Learning Community Site

• CMTS training activities • Self-paced training completed by September 7th

• Attend Q&A webinar September 11th at 11am Pacific

• Quarterly psychiatric consultant conference call • First call September 23rd 12-1pm • Subsequent calls 1st Wednesday in January, April, and July 12-1pm

• First Individual Coaching call • Date: TBD

Overview of upcoming CMTS activities • CMTS Registry Training

– Account Manager completes training • Review account manager recordings and manual; http://aims.uw.edu/care-management-

tracking-system • Participate in live webinar and Q&A on August 25, 2015 at 12pm Pacific • Create accounts for all users by August 28, 2015 and send them the training/orientation

information provided by AIMS Center

– Users (e.g. care managers, psychiatric consultants, program leaders) complete self-paced training by September 7, 2015 • Review relevant training recordings about how to use the registry (based on role):

http://aims.uw.edu/care-management-tracking-system • Review relevant user manual • Care Managers: Use the Sample Care Manager Scenario on the page link above to enter

fake patient into the Test Site registry • Care Managers: Enter additional fake patients into registry until comfortable with key

functions

– Users participate in live Q&A webinar on September 11, 2015 at 11am Pacific • Attendees: psychiatric consultants and care managers

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Most important things to know about the registry

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Prep-work for 2-day training

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Vision and Workflow

Care Partners Training – Clinic Info Sharing (please feel free to add additional slides if you need additional space!)

Clinic and CBO Introductions

• Please include your

– Clinic Name, Location, Team Members

– CBO Name, Description and Team Members

Clinic Name: Vision Statement

• Paste your vision statement here

Clinic Name: Innovation and Workflow

• Please include a high level description of your workflow (7 minutes)

- Tell the story of how a patient would experience your workflow

- Include key parts of workflow that are innovative

- Include key parts of workflow that have been/are expected to be the most challenging

- Include ideas you may have on how to overcome challenges

Overview of training and coaching after project launch

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• Training

– Psychiatric consultants

• participate in quarterly calls with the other psychiatric consultants starting September 2015

– Care Managers and Project Leads

• participate in monthly Learning Community Webinar/Case Call starting October 21, 2015

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Overview of training and coaching after project launch (continued) • Coaching

– PCPs • Coaching opportunity in development

– Care Managers and Project Leads • Participate in monthly call Individual coaching call with the AIMS

Center • Work with Ashley to schedule this ongoing call • First call attendees need to also include your psychiatric consultant • Subsequent calls do not

– Psychiatric Consultants • Attend first Individual Coaching call. Date TBD

– Program Leadership • Participate in a call every other month to discuss implementation

progress and challenges

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Problem-Solving Treatment certification training

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Problem-Solving Treatment certification training (continued) • Appropriate for licensed behavioral health

clinicians

• 8 Role Play calls – Thursdays from 1:00-2:30pm

– First call November 5th, 2015

• Project leads: Obtain a digital recorder – with USB capability / PC connectivity

• Un-licensed staff doing care management tasks – We can provide training on supporting patient PST

goals during individual coaching calls

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Questions? Comments?

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