Cards & Payments Asia 2015 Brochure

38
THE FUTURE OF PAYMENTS: INNOVATION, DISRUPTION, COLLABORATION 22–23 APRIL 2O15 Suntec Convention Centre, Singapore www.terrapinn.com/cardsbrochure 2OO SPEAKERS | 12O SESSIONS | 1,OOO CONFERENCE ATTENDEES | 8,OOO EXHIBITION ATTENDEES The power of sharing. Cards and Payments Asia runs alongside four complementary events – one ticket buys you access to all. Co-located with: Early birds ticket is now available. BOOK ONLINE NOW!

Transcript of Cards & Payments Asia 2015 Brochure

THE FUTURE OF PAYMENTS: INNOVATION, DISRUPTION, COLLABORATION

22–23APRIL 2O15Suntec Convention Centre, Singapore

www.terrapinn.com/cardsbrochure

2OO SPEAKERS | 12O SESSIONS | 1,OOO CONFERENCE ATTENDEES | 8,OOO EXHIBITION ATTENDEES

The power of sharing. Cards and Payments Asia runs alongside four complementary events – one ticket buys you access to all.

Co-located with:

Early birds ticket is now available.BOOK ONLINE NOW!

OMNI-CHANNEL PAYMENTS AND MOBILE PAYMENTS WILL BE TWO OF THE TOP THREE CHALLENGES FOR MERCHANTS IN 2O15. ”EDGAR, DUNN & COMPANY

Connected commerce is changing the way that retailers and merchants transact with their customer. And the connected customer is demanding simpler, easier and faster alternatives to cash and other traditional payment methods.

Banks and financial institutions in turn are transforming the way they process payments and are looking to provide innovative payment solutions to their customers.

Digital wallets are launching across the globe, banks are developing their own apps and now with the emergence of Bitcoin and digital currencies the future is unpredictable. Which solution will win?

Cards and Payments Asia 2015 is the perfect place to help you navigate the complexities of the new payments era and ensure you make the right decisions for your business. We’re flying in some incredibly inspirational speakers from around the world:

THE FUTURISTRobert Scoble, Author of ‘The Age of Context’

THE INNOVATORAnthony Thomson, Co-Founder Metro bank and now Atom Bank

THE DISRUPTORMike Brown, Regional General Manager, Uber

Our event format offers inspiration, practical advice and collaboration with your peers. Welcome to Cards and Payments Asia 2015.

WELCOME TOTHE FUTUREOF PAYMENTS

ROBERT SCOBLEAUTHOR, THE AGE OF CONTEXT

THE FUTURIST

We live in a new world of personalised technology. A world where technology knows us better than our friends. Robert defines this new era as the Age of Context. But how is it going to affect how you do business?

Where can you see him?22nd April 2015, 09:00, Keynote Theatre

Raised in Silicon Valley, Robert’s finger has always been firmly on the technology pulse. A recent profile called him “a blogger that doesn’t need a blog”, following his decision to move away from his famous Scobleizer blog, and focus on Facebook and Twitter. In his words, “…the world has moved, and it is on social media”. Robert is always looking for the next big technology in his role as Rackspace’s Startup Liaison Officer, a role he is uniquely qualified for following his tenure as a technology evangelist at Microsoft.

Outspoken yet respected, his opening keynote address will leave you inspired and curious, ready for two days of learning and knowledge-sharing.

HOW CAN YOU BRING CONTEXT TO HOW YOU DO BUSINESS?

DAY 1WEDNESDAY, 22 APRIL 2O15

PREMIUM CONFERENCE (9am – 5:30pm)

KEYNOTE: Contextual technology

FUTURE BANK

• Omnichannel banking

• Digital disruption

• Branch strategy

Strategy

PAYMENTS

• Panel: Payments disruption and innovation

• Customer experience

RETAIL

Retail Outlook

• Panel: Asia retail market

• Retail in emerging markets

Payments Disruption

• Economics of customer acquisition

• Engaging with the connected customer

• Using storytelling to win your customers’ hearts

ECOMMERCE

Customer Acquisition

THE EXHIBITION (10:30am – 6pm)

Exhibition showcase featuring cards & payments, retail, ecommerce, future bank,cash handling, digital ID products, services and solutions

Roundtables on Payments & Banking, Cash Handling and Fraud & Security

Roundtables on Payments & Banking, Cash Handling and Fraud & Security

On-floor Seminars

KEYNOTE: Payments innovation and disruption

Close of Conference followed by Smart Awards Asia 2015 Party

FUTURE BANK

CARDS

• Contextual Financial Services

• Crowd funding

• Emerging markets

Opportunities

PAYMENTS

PAYMENTS

• Bitcoin and digital currencies

• Consumer Retail Experience

• Mobile Wallet

• Competing in an omnichannel world

• Seamless customer experience

• Reaching shoppers in an omnichannel world

RETAIL

RETAIL

OmnichannelDigital Currencies and Wallets

• Tackling remote delivery challenges

• Click & collect

• Grocery delivery model

ECOMMERCE

ECOMMERCE

Home Delivery

EVENT AT A GLANCE

DAY 2THURSDAY, 23 APRIL 2O15

CARDS PAYMENTS RETAIL ECOMMERCE

FUTURE BANK

FUTURE BANK

• Experience and engagement

• Future bank brand

• Social opportunity

• Asia and the world

• Mobile as an online channel

• Mobile Marketing

Customers

Mobile Banking

PAYMENTS

PAYMENTS

• Carrier billing

• Data Analytics

• Financial Inclusion

• Alternative currencies and payments

• Cyber security threats

• Multi-channel commerce

RETAIL

RETAIL

Retail Outlook

Future Store

• Loyalty in 2020

• Personalised customer journey

• Buying behavior of the millennial customer

• Retail store of the future

• Integration of office and online space

• Visual merchandising as enhanced store experience

Payments Opportunities

Security and Privacy

• Increasing conversion rates and insights into customer behavior

• Monetising digital traces

• Creating a successful ecommerce loyalty programme

• Manufacturer to consumer

• Community building for ecommerce success

• Tackling remote delivery challenges

ECOMMERCE

ECOMMERCE

Customer Acquisition

New Business Models

PREMIUM CONFERENCE (9am – 4pm)

THE EXHIBITION (10am – 6pm)

Exhibition showcase featuring cards & payments, retail, ecommerce, future bank, cash handling, digital ID products, services and solutions

Roundtables on Payments & Banking, Cash Handling and Fraud & Security

On-floor Seminars

KEYNOTE: Banking Disruption

Close of Conference

EVENT AT A GLANCE

ANTHONY THOMSONCO-FOUNDER, METRO BANK & ATOM BANK

THE INNOVATOR

In a climate where high-street banking numbers are falling, how can you make sure you engage with your customers and create a compelling reason for them to stay?

Where can you see him?23rd April 2015, 09:00, Keynote Theatre

Anthony started bucking trends in 2010 when he co-founded Metro Bank, the first new UK high-street bank in over 150 years. In 2012, he left Metro Bank to create Atom Bank, a new online-only bank, launching in 2015. Atom Bank will be the world’s first genuine, wholly online bank with no established bank legacy issues.

A staunch believer in ‘customer-first’ banking, Anthony’s work is changing the banking landscape. Join us for his keynote and take away ideas for how you can innovate your own business for the digital future.

BANKS NEED TO BE ENTREPRENEURIAL

Andrew KohDeputy Chief Manager, Risk Control,China Construction Bank

Angelo RoxasChief Operating Officer APAC Technology and Head of Technology Strategic & Regulatory Change APAC, Barclays

Sandhya DevanathanManaging Director of Retail Products,Standard Chartered Bank

Christopher EvansMarketing Director, Collinson Group

Carlos SilvaCo-founder, President and COO,Seedrs

Chandra SegaranSenior Vice President, Information Technology & Strategic Development,Transit Link

Anil RamachandranEVP & Head , Retail Unsecured Assets,Indusind Bank

Daron LiewChairman/CEO, Transnational Group of Companies

Christian LacknerBusiness Segment Manager Smart Mobility, BL Secure Identification Solutions,NXP Semiconductors

Jonathan LiewAVP,Transnational Company

Kelvin PoonRegional Marketing Director, International Cards, Industrial and Commercial Bank of China

Aditya GuptaVP and Head of E-Business,OCBC Bank

Dante FuentesChief Compliance Officer,Security Bank Corporation

Gene WongExecutive Director, Regional Head of e-Payments,DBS Bank

Faraaz AliExecutive Director and Regional Business Head - Cards and Lending - Retail Banking Asia Pacific, ANZ

John KnuffGeneral Manager, Global Financial Services, Equinix

Bob TurnerBusiness Development Director, Cash Handling – Asia Pacific, Gunnebo

Chris RogersDirector, Market Development, Collinson Latitude

Erik WilgenhofChief Compliance Officer,ItBit

THE INNOVATORS AND DISRUPTORS WHO ARE TRANSFORMING THE PAYMENTS LANDSCAPE

MEET THEINDUSTRY LEADERS

Gary CollinsHead Mobile Banking & InStore banking,Westpac Pacific

Stephanie NgHead, Usage & Rewards, Cobrands & Strategic Alliances, Unsecured Lending, Standard Chartered Bank

Prashant GokarnChief Strategy and Planning Officer,Indosat

Kris KubienaInternational Sales Director, VocaLink

Richard HartungDirector,Transcarta

Koichi TagawaChairman, NFC Forum

Michele TucciDirector of International Business Development,Mint Payments Asia Pte Ltd

Ramon Vicente V. de Vera II Transaction Banking Product Head and Business Development Director, Union Bank of the Philippines

Loon Wing YuenProgramme Director of Innovation, Group Information and Operations Division,CIMB

Martin GruberGeneral Manager,NXP Semiconductors

Rahn WoodHead of Retail Banking,Vietnam International Bank

Paul AranjoChief Commercial Officer,Infinia Services and Solutions

Xavier Marzan President & CEO, G-Xchange,Globe Telecom

Tana PothikamjornSenior Vice President, Head of Digital Banking,Siam Commercial Bank

Neal CrossChief Innovation Officer,DBS Bank

Brian ChambersInternational Operations Director,Octopus Holdings

Monica LimDirector Instant Issuance, Asia Pacific, Entrust Datacard

Paul StoddartManaging Director, Strategy, Products, Marketing & Business Development, VocaLink

Rocky ScopellitiGroup General Manager - Industry Centre of Excellence & Non-Executive Director,Telstra

Sanjoy SenManaging Director, Retail Banking Asia Pacific,ANZ

Silvester PrakasamDirector of Fare System Division,Land Transport Authority

Saravanan SelvarajuSenior Cash Handling Manager, SC_MY, Gunnebo

Philip LawVice President of International Acceptance – Asia Pacific, Discover Financial Services

THE POWER OF SHARING

CARDS AND PAYMENTS RUN ALONGSIDE FOUR COMPLEMENTARY EVENTS

VISIT WWW.CARDSASIA.COM.SG

MIKE BROWNREGIONAL GENERAL MANAGER, UBER

THE DISRUPTOR

How can you disrupt a crowded market?

Where can you see him?22nd April 2015, 17:10, Keynote Theatre

With a market valuation of over $18 million, Uber is one of the world’s fastest growing companies. Despite facing opposition in almost every market they enter, they continue to grow and a phenomenal rate and inspire customer loyalty. But how are they doing it?

With a background heading up Corporate Development at Twitter, Mike understands the need to be entrepreneurial and how to build a brand. Come and listen as he outlines how Uber are redefining the realm of taxi hire, embracing new payment technology and turning the sharing economy into a tangible earning strategy.

HEAR FROM THE WORLD’S MOST VALUABLE START UP

DAY 1WEDNESDAY, 22 APRIL 2O15

PREMIUM CONFERENCECARDS AND PAYMENTS

KEYNOTE PLENARY CONFERENCE

Organiser’s opening remarks08:45

Chairperson’s opening remarks - Philip Law, Vice President, International Acceptance - Asia Pacific, Discover Financial Services

08:50

RESERVED FOR DISCOVER FINANCIAL SERVICES09:40

Chairperson’s opening remarks - Philip Law, Vice President, International Acceptance - Asia Pacific, Discover Financial Services

10:50

PAYMENTS

PAYMENTS DISRUPTION

Panel: Payment disruption and innovation • Making different, better and cheaper customer propositions • Disintermediation and the threat to banks and the payments industry • Google, Apple, Amazon and the allure of payments • Opportunity in data and insight • New collaboration possibilities • Learning from disruptors and emerging markets

MODERATOR: Discover Financial Services PANELIST: Angelo Roxas, Chief Operating Officer APAC Technology and Head of Technology Strategic & Regulatory Change APAC, Barclays Sunny Cheung, CEO, Octopus Card Xavier Marzan, President & CEO, G-Xchange, Globe Telecom Kris Kubiena, International Sales Director, VocaLink

11:00

MORNING REFRESHMENTS, SPEED NETWORKING & EXHIBITION VIEWING10:30

CONTEXTUAL TECHNOLOGY • Essential elements: sensors, mobiles, social, data, location-based • Where we are, where we are going and how we will get there • Getting more personal, less personal • Unimagined new opportunity • How contextual technology will change

SPEAKER: Robert Scoble, Author of “Age of Context”

09:00

Payments and the customer experience • Using Dash as a case study • Challenges and obstacles: privacy and security • Achieving sophistication in retail and ecommerce payments

SPEAKER: Sandhya Devanathan, Managing Director of Retail Products, Standard Chartered Bank

Enhancing Security and Productivity Across the Full Cash Supply ChainSPEAKER: Daron Liew, Chairman/CEO, Transnational Group of Companies

12:00

11:40

4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE12:20

NETWORKING LUNCH AND EXHIBITION VIEWING13:10

ROUNDTABLESPayments & Banking

1. Omni-channel mobile payments solution for Large Corporates and SMEsSPEAKER: Michele Tucci, Director of International Business Development, Mint Payments Asia Pte Ltd

2. New opportunities in Branchless BankingSPEAKER: Faraaz Ali, Executive Director and Regional Business Head - Cards and Lending - Retail Banking Asia Pacific, ANZ

3. Changing trends and Issues in Asia Payments: Key issues facing the payments market todaySPEAKER:1. Zennon Kapron, co-founder of Kapronasia2. John Knuff, General Manager, Global Financial Services, Equinix

4. Will mobile wallets threaten the consumption of credit cards?SPEAKER: Stephanie Ng, Head, Usage & Rewards, Cobrands & Strategic Alliances, Standard Chartered Bank

1. Retail Cash automation via intelligent cash machinesSPEAKER: Jonathan Liew, AVP, Transnational Company

2. Building an effective cash handling systemSPEAKER: 1. Saravanan Selvaraju, Senior Cash Handling Manager, SC_MY, Gunnebo 2. Bob Turner, Business Development DirectorCash Handling – Asia Pacific, Gunnebo

3. Selecting optimal cash automation methods in developing marketsSPEAKER: Rahn Wood, Head of Retail Banking, Vietnam International Bank

4. New automatic devices to make your back-end operations more effective

1. Authentication in the multi-channel approach of thingsSPEAKER: Wilson Yan, Territory Manager (Southeast Asia), Entrust Datacard

2. Can smart cards reduce credit card fraud at point of purchase?SPEAKER: Jeremy King, International Director, PCI Security Standards Council

3. Challenges around compliance for EMV SPEAKER: Ron DeDera, CEO, MillenTech CTI Group

4. Digital Payments, balancing convenience with security and the concerns of the regulations SPEAKER: Andrew Chow, Partner, Wong Partnership LLP

1. Comparison shopping engines for today’s online retailer SPEAKER: Neil Thomas, VP APAC, Leadmedia Group

2. The importance of retention rate in e-logisticsSPEAKER: Parin Songpracha, Vice President, Thai E-Commerce Association

3. The power of context for retail brands: Staying relevant in today’s world and exploring the future SPEAKER: Claire Mula, MD & Co-founder, Sprooki 4. Do you know the WWW of your e-business?SPEAKER: Timothy Hitchens, Chief Technology Officer, Ensogo

ROUNDTABLESFraud & Identification

ROUNDTABLESCash Handling

ROUNDTABLESRetail & E-Commerce

DAY 1—2

DAY 1—3

AFTERNOON REFRESHMENTS, SPEED NETWORKING & EXHIBITION VIEWING15:40

4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE16:10

ROUNDTABLESPayments & Banking

1. Challenges of a viable business model with new methods of paymentSPEAKER: Silvester Prakasam, Director of Fare System Division, Land Transport Authority

1. Can closed-loop cash management systems really reduce theft or robbery?

2. Building an effective vacash handling system

1. Overcoming card fraud with ATM skimming devices

1. Achieving agility in your end to end supply chainSPEAKER: Phi Nguyen, Head of Special Projects, Gloria Jeans

ROUNDTABLESFraud & Identification

ROUNDTABLESCash Handling

ROUNDTABLESRetail & E-Commerce

PAYMENTS

DIGITAL CURRENCIES AND WALLETS

How NFC is transforming the consumer retail experience? • Leveraging NFC at point of sales • Shaping compelling research data on consumer preferences from the new NFC Forum retail study • An update on HLE in Asia and Beyond SPEAKER: Koichi Tagawa, Chairman, NFC Forum

14:20

Improving customer engagement with mobile wallet • Case study: DBS PayLah! • Building higher levels of ease, convenience and security • Creating engaging customer experiences in the payment journey

SPEAKER: Gene Wong, Executive Director, Regional Head of e-Payments, DBS Bank

14:40

Bitcoin and digital currencies • Where digital currencies come from and where they are going • New commerce opportunities • Regulatory and systemic issues • Creating confidence

SPEAKER: Erik Wilgenhof, Chief Compliance Officer, ItBit

15:00

Everything Connected, Everything Secure, Everything SmartSPEAKER: Martin Gruber, General Manager, NXP Semiconductors

15:20

DAY 1—4

ROUNDTABLESPayments & Banking

2. Banks need to respond to increasing pressure from changing market dynamics. How can planning for the future help to deliver incremental revenue and meet rising customer demands?SPEAKER: Christopher Evans, Marketing Director, Collinson Group

3. Creating An Omnichannel Experience With Financial Instant Issuance And BeyondSPEAKER: Monica Lim, Director Instant Issuance, Asia Pacific, Entrust Datacard

4. Next Stop: Smart MobilitySPEAKER: Christian Lackner, Business Segment Manager Smart Mobility, BL Secure Identification Solutions, NXP Semiconductors

3. Can new cash handling technologies overcome security threats?

4. Treasury Management in Asia – current practices and future opportunities

2. Facilitating cross-border fraud operations and networks with Internet of Things SPEAKER: Simon Goo, Executive Director, Head of Risk Analytics, Group Risk Management, UOB

3. Regulation and sanctions imposed to combat fraud SPEAKER: Andrew Koh, Deputy Chief Manager, Risk Control, China Construction Bank

4. Winning the fight against fraud in authentication with biometrics

2. Enhancing customer satisfaction with social commerce channels SPEAKER: Jason Ling, Director of Global E-Commerce, Millennium & Copthrone International Limited

3. Engaging customers and staying relevant with CRM segmentation

4. Sharing product standards in e-commerce businessSPEAKER: Liew Wai Leong, CEO, GS1 Singapore

ROUNDTABLESFraud & Identification

ROUNDTABLESCash Handling

ROUNDTABLESRetail & E-Commerce

Chairperson’s closing remarks17:30

Smart Awards Asia 2015 Party17:40

CLOSING KEYNOTE

UBER COMES TO ASIA : DISRUPTING THE PAYMENTS LANDSCAPE. • Reinvigorating and redfining the taxi wire industry • Embracing new payment technology • Encouraging customer adoption • Setting the trend for future

SPEAKER: Mike Brown, Regional General Manager, Uber

17:00

RESERVED FOR DIAMOND SPONSOR09:40

DAY 2THURSDAY, 23 APRIL 2O15

PREMIUM CONFERENCE

KEYNOTE PLENARY SESSION

Organiser’s opening remarks08:45

Chairperson’s opening remarks08:50

PAYMENTS

PAYMENTS OPPORTUNITIES

Opportunities in carrier billing for Asia • Cross-industry collaboration • Increase in Financial inclusion • New opportunities from the mobile-savvy consumers • Challenges in costs and infrastructures

SPEAKER: Prashant Gokarn, Chief Strategy and Planning Officer, Indosat

11:00

MORNING REFRESHMENTS, SPEED NETWORKING & EXHIBITION VIEWING10:00

09:00

New opportunities created by data analytics • What data and analytics mean for the data value chain • How are financial institutions preparing and responding to the new rules of data infused competition? • What are the data and analytics based experiences that consumers value? • What are the next generation and emerging technologies fuelling disruption?

SPEAKER: Rocky Scopelliti, Group General Manager - Industry Centre of Excellence & Non-Executive Director, Telstra

11:20

10:50 Chairperson’s opening remarks - Gaurava Zutshi, Independent Consultant

CHAMPIONING CHANGE: DISRUPTING THE BANKING LANDSCAPEHaving launched Metro Bank, the UK’s first new high-street bank in over 150 years, Anthony is now launching the world’s first genuine, wholly online bank in 2015, Atom Bank. In this exclusive keynote, he will offer insights into how you can break the mould and embrace change in an industry traditionally weighted down by legacy issues, giving you a real insight into the bank of the future.

SPEAKER: Anthony Thomson, Co-Founder, Metro Bank & Atom Bank

RESERVED FOR INTEL12:00

DAY 2—2

Financial inclusion in Asia • Reaching out to the unbanked and under-banked through innovative methods • How can financial inclusion bring greater profitability? • Which market segments offer the best opportunity?

SPEAKER: Ramón Vicente V. de Vera II, Transaction Banking Product Head and Business Development Director, Unionbank of the Philippines

11:40

4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE

ROUNDTABLESPayments & Banking

1. How reward programmes can drive value in FS. The advantages of driving redemptionSPEAKER: Chris Rogers, Director, Market Development, Collinson Latitude

2. How to get Consumers to use Mobile Wallet SPEAKER: Richard Hartung, Director, Transcarta

3. Challenges in designing a safe and reliable digital serviceSPEAKER: Chandra Segaran, Senior Vice President, Information Technology & Strategic Development, Transit Link

4. Future of digital bankingSPEAKER: Anthony Thomson, Co-Founder, Metro Bank & Atom Bank Link

1. Innovation in retail cash security and cash transport cutting cost SPEAKER: David Milner, Business Development Manager, Spinnaker

1. Minimizing the PCI footprint: Reduce risk and simplify complianceSPEAKER: Jeremy King, International Director, PCI Security Standards Council

2. Preventing identity theftSPEAKER: Sanjay Nandrajog, Head of Retail Rish Operations, Standard Chartered Bank

3. Quick adapting of fraud-prevention practicesSPEAKER: Dante Fuentes, Chief Compliance Officer, Security Bank Corporation

4. Credit card fraud cases & SAR filing obligation.SPEAKER: Abhay Kumar Pahuja, Senior Financial Crime Compliance Manager, Standard Chartered Bank

1. Developing competitive advantage with retail business insightsSPEAKER: Kate Ancketill, CEO & Founder, GDR Intelligence

2. Creating a positive in-store experience for your millennial customersSPEAKER: Joel Low, Director, The Drinking Market

3. Taking loyalty & micropayment to the next level e-mobile wallet: The retailer and the consumer experienceSPEAKER: Alexander Rensink, Business Segment Manager (BU Security & Connectivity), NXP Semiconductors

4. The blurring lines between e-commerce and physical retail space: Who will win?SPEAKER: Gordon Nugent, Head of Online/Multichannel, Harvey Norman

ROUNDTABLESFraud & Identification

ROUNDTABLESCash Handling

ROUNDTABLESRetail & E-Commerce

12:20

NETWORKING LUNCH AND EXHIBITION VIEWING13:10

15:30

Chairperson’s closing remarks - Gaurava Zutshi, Independent Consultant15:20

CLOSE OF CARDS AND PAYMENTS ASIA CONFERENCE

PAYMENTS

SECURITY AND PRIVACY

Impact of alternative currencies and payments • The unregulated e-monies • Fighting identification fraud in money transfers

SPEAKER: Dante Fuentes, Chief Compliance Officer, Security Bank Corporation

14:20

Cyber security threats to payments and banks • High risk, high profile threats to customers, merchants and the system • Increasing sophistication and scale of threat • Using data, analytics and intelligence to combat fraud • Defense and attack technologies • Power of collaboration • Role of regulators

SPEAKER: Andrew Koh, Deputy Chief Manager, Risk Control, China Construction Bank

How to protect and secure multi-channel commerce • Which new technologies have the greatest potential? • Combating mobile fraud • Balancing security and customer experience

14:40

15:00

DAY 2—3

www.terrapinn.com/cardsbrochure

BOOK NOW

Limited slot left.Contact Melissa Ang at +65 6322 2756 or email [email protected]

SPEAK FOR US!

A TRULY HOLISTIC PLATFORM. WITH A WIDE VARIETY OF PROFESSIONALS FROM BANKING, PAYMENTS AND RETAIL. GREAT PRESENTATIONS, INTERACTIVE ROUNDTABLES ANDA LARGE EXHIBITION.”FOREIGN TRADE BANK

When it comes to solving problems there is often no better way of going about it than sitting down and discussing it with someone going through the same experience.

This is why we’re running four full hours of roundtable sessions across the two days of Cards and Payments Asia.

How they workOnce you’ve registered and closer to the event, you’ll be sent a list of all the roundtables taking place across the entire event. You then sign up for the table topic of your choice.

Each table will have a moderator, whose job it is to spark discussion and debate. Roundtable sessions facilitate real in-depth discussion and allow attendees to informally meet and network. They are generally voted one of the most valuable sessions in the entire event.

Some proposed roundtable topics • Resilience and reliability of payment infrastructure • Securing payment platforms • Payments and customer experience • Should you adopt a mobile wallet? • The impact of real-time payment processing • Transaction security and preventing fraud

THEROUNDTABLES

If you’d like to moderate a round table contact

Melissa Ang at+65 6322 2756 or email

[email protected]

WHOSHOULD ATTEND

Banks & Financial Institutions Government

Telco Operators Manufacturers

Healthcare Retailers and Shopping Centres

F&B Airlines & Travel

Hospitality Casinos

Advertisers Transport

Managing Director, Retail Banking Asia Pacific, ANZSenior Vice President, Head of Digital Banking, Siam Commercial BankHead of Retail Banking, Vietnam International BankChief Operating Officer APAC Technology and Head of Technology Strategic & Regulatory Change APAC, BarclaysDirector, IDA CEO, Octopus CardPresident & CEO, Globe M-Commerce/ G-Xchange IncManaging Director Credit Card & Unsecured Loans, Standard Chartered BankProgramme Director of Innovation, Group Information and Operations Division, CIMB Co-founder, President and COO at SeedrsExecutive Director, Regional Head of e-Payments at DBS BankChief Compliance Officer, ItBitRegional General Manager, UberCo-Founder, Metro Bank & Atom BankChief Innovation Officer, DBS BankChief Strategy and Planning Officer, Indosat Director, Digital Engagement, Citibank Asia-PacificGroup General Manager – Industry Centre of Excellence & Non-Executive Director, TelstraTransaction Business Head & Business Development Director, Unionbank of the PhilippinesGlobal Head, Channel Management and Business Performance, Standard Chartered Bank Head of Mobile Banking & InStore banking, Westpac PacificChief Compliance Officer, Security Bank CorporationRegional Marketing Director, International Cards, Industrial and Commercial Bank of ChinaDeputy Chief Manager, Risk Control, China Construction BankRegional Head of Fraud Risk, Citi Asia PacificVP and Head of E-Business, OCBC BankSales Director, New Business, TelstraBusiness Development Director, TelstraAccount Director, TelstraHead of Marketing - Retail, Asia, Lend LeaseDirector, eCommerce, Dell

Head of Digital Strategy, Siam Commercial BankRegional Head, Offline Marketing/Partnerships, ZaloraManaging Director, Regional Marketing, ZaloraRegional Head of Products, EasyTaxiManaging Director, EasyTaxiCEO & Founder, GDR Creative IntelligenceManaging Director, Zalora GroupGlobal Retail Creative Director, New BalanceCOO, Lazada CIO, Lazada Head of Online/Multichannel, Harvey NormanHead of Special Projects, Gloria JeansVP Marketing, RedMartVP Marketing, Bobobobo Head of Content, LuxolaCMO, LuxolaCOO, LuxolaHead of eCommerce, ElectroluxFounder & Managing Director, TaradCEO, AVA Online GroupFounder, MoxyPresident, Franchise IndiaDirector of Global E-Commerce, Millennium & Copthrone International LimitedVice President, Thai E-Commerce AssociationHead of Development, Marks & Spencer Senior Director, Flipkart Behavioural Psychologist, Reading Room Vice President, CitibankAssistant Manager- Operations (Retail Services), Sengkang Health Pte LtdSenior Executive Vice President And Retail Banking Center Head, UnionBank Of The PhilippinesTransaction Banking Product Head and Business Development Director, UnionBank Of The PhilippinesDirector - Asia Pacific, StriataResearch and Development Engineer, Handal Indah Sdn BhdProject Manager, Handal Indah Sdn BhdStrategic & Planning Director, Handal Indah Sdn Bhd

Get your FREE Visitor Badge when you pre-register at www.terrapinn.com/

showpreview15 before 14 April 2015.

Professor, Cornell UniversityManaging Director and Chief Operating Officer, Stradcom CorporationProject Development Manager, Stradcom CorporationVice President - Business Connectivity, Stradcom CorporationSnr Executive, SBS Transit DTL Pte LtdAssistant Manager, Macro Kiosk BerhadAsst Vice President, SBS Transit LtdManager, SBS Transit LtdAssistant Director, Midea GroupDirector, Temasek International Pte LtdSenior Associate, Temasek International Pte LtdAssociate, Temasek International Pte LtdDirector, Shenzhen Xinguodu Technology Co LtdAnalyst, Bloomberg IntelligenceVice President, Network For Electronic TransfersAssistant Vice President, Network For Electronic TransfersSales Engineer, SmartQ SystemsIT Manager, Lulu International Exchange LLCTeam Lead, Card Production - eBusiness Group, First Bank of Nigeria LtdDirector, NTUC Fairprice Co-operative LimitedAssistant Director, NTUC Fairprice Co-operative LimitedPresident and Chief Executive Officer, CONTINENTAL BUSINESS & RESEARCH GROUPChief Executive Officer, Cellar Brothers And CompanyBusiness Development Manager Asia, NeverblueVice President, Daimler South East Asia Pte LtdVice President, MegaLink, IncAssistant Head - Technology Adoption Programme, Agency For Science, Technology And Research, (A*STAR)Regional Director South East Asia, InCommAccount Manager, PT. Nusa Satu Inti ArthaDirector, RaSan Business Solutions and Services Inc.Corporate Communication Director, Cleanpro Laundry Ho

WHO’SATTENDING?

This is just a slice of our confirmed attendees. Visit www.terrapinn.com/cardsbrochure for the full attendee list

LUNCH AREA

SEMINAR THEATER

P07 N07 M07 L07 K07

K09

SPEAKER’S LOUNGE

A10

A09

A08

GRAND CONSTELLATION CLUB

L17

L19

L15

P09 N09 M09 M10

K23

K19 K20

K18

K16

K14

K17

K15

K13

A15

A07

A02

A01

A04

A05

A03

T14

T12

T13

T11

T07 T08

U01

U05

U07

S03

U03

U02

U06

U08

S04

V10

V06

V12

V09

V07

V11

U11

U09

U12

U10

U13 U14

S07 S08

S11

R07 Q07R08 Q08

R12 Q12L09

N10

R11 Q11

U04

S01

P03 N05

P01 N01 M01

M06

L01

L06

R01

RETAIL,ECOMMERCE,

& CASH HANDLING THEATRE

K05 K06

K03 K04

K01 K02

J07 J08

J19

J22

J20

J23

J18

J16

J17

J15

J13

J05 J06

J03 J04

J01 J02

JUMPSTARTI

G21

G23

G22

G24

G18

G16

G17

G15

G13

G05 G06

G03 G04

G01 G02

CARDS & DIGITAL IDTHEATRE

HOSPITALITYSUITES

B16

B14

B17

B15

B13

B03 B04

B01

F09 F08

F07

F21

F23

F22

F24

F13

F15 F16

F05

F01

E09 E10

E07

E21

E19

E22

E13

E15 E16

E03

E01

C19

C21

C20

C22

C16

C14

C17

C15

C13

C09 C08

C07

C03

C01

PAYMENTSTHEATRE

D09

D07

D13

D15 D16

D01

H09

H07

FUTUREBANK

THEATRE

H13

H17 H18

H05 H06

H03 H04

H01 H02L13

L15

L13

L15

J12

J10

J11

J09

ENTRANCE/EXIT ENTRANCE/EXIT ENTRANCE/EXIT

SINGAPORE PAVILION

SINGAPORE PAVILION

CHINA PAVILION KOREA PAVILION FRANCE PAVILION

ZONE

PAVILION

LOUNGE RESERVED

SOLD

98% SOLD• ATM Solutions• Banks• Banking Platforms• Bill Validators• Biometrics• Business & Customer Analytics• Card Printers and Manufacturers• Card Readers, Barcode Scanners• Cash Recycling• Cash Hardware Solutions• Cash in Transit• Contextual Technology, Big Data• CRM / Loyalty• Deposits & Cash Device Systems• Data Processing• eWallet• Financial Management Tools & Solutions• Fraud & Risk Companies• Fraud and Secure Transactions• Identification and Access• Implementation Partners and Consultants • In-Store Technology / Self Service Kiosks• Mobile Payments, Banking & Commerce• NFC• Notes & Coins Hardware Solutions• Payment Gateways and Platforms• Payment & Transaction Processing Solutions• Point of Sales• Pre-Paid• RFID• Safes• Security• Social Media and Digital Marketing Solutions• Surveillance & Security• Telcos, Cloud and IT Infrastructure• Testing Systems• Turnkey Cash Handling & Management Solutions

WHO EXHIBITS

THE EXHIBITION

EXHIBITORS TO DATE

Because your customers are continuously looking to• Purchase new products• Drive revenue• Deliver more secure and reliable services• Invest in new technologies• Streamline operational process

WHY EXHIBIT

• Ace Peripherals Pte Ltd• Advanced Card Systems Ltd.• Advantech Co. Singapore Pte Ltd• Agfa-Gevaert NV• ALCINEO• ALC Technologies Pte Ltd• Arbor Technology Corp• ARH Inc• Asiapay• Askey Computer Corporation • Ask• AT Internet• Automated Retail Pte Ltd• Barnes International Ltd• Beijing Huada Zhibao Electronic System Co., Ltd. • Beijing Unionpay Card Technology Co., Ltd. (Bank Card Test Center)• Bemapack Srl• BPC Banking Technologies (Asia Pacific) Pte Ltd• Braintree Payments• BUSINESSFRANCE• CardPresso Lda• CCPITECC• Channel Advisor• Clientron• Cognitec Systems Pty Ltd• Collinson Group• Comworth Solutions Pte Ltd

• COMPRION• Cortex Pte Ltd• Crane Payment Innovations (CPI)• Crossmatch • Cybersoft• Daifuku Mechatronics (S) Pte Ltd• Direct Link APAC• Dspread• Eastern Trade Media- Industrial Automation Asia (IAA)• Elyctic • Embisphere• Empathy Co• Entrust Datacard• Estel Technologies (P) Ltd• Equinix Singapore Pte Ltd• Eve Energy• Franchise India Holdings Ltd.• FAMOCO• GIGA-TMS INC. • Givex Australia Pty Ltd• Glocal Informart Pvt Ltd• Golden Spring Internet Things Inc• GS1 Singapore Ltd• Gunnebo• Hangzhou Ontime Electronic Technology Co., Ltd• HID Global• Hewlett-Packard Company• Hightech Payment Systems

• HUISENG TECHNOLOGY CO., LTD• Hybrid Paytech• IDP Corp Ltd• Infinia Services & Solutions• Innovatrics• Integrated Research Limited• Intel• Institute for Infocomm Research• JIANGYIN HONGKAI PLASTIC CEMENT CO.,LTD• Kingdom Majorlink Kiosk Systems Ltd.• Konica Minolta• KYTRONICS• Leadmedia Group• Logistics Security Solutions• Marson Technology Co. Ltd• MillenTech CTI Group• Mint Payments Asia Pte Ltd• Mitsubishi Paper Mills Limited• Mobile Credit Payment Pte Ltd• Nagra ID Security• NEXPERTS Asia Pte Ltd• Numotics Motions Pte Ltd• NXP Semiconductors• Omnikx Technologies Pte Ltd• OmniPay• oti Ltd.• Otto Künnecke GmbH • Paclin Office Products Pte Ltd• Partner Tech Corp

• POWA Technologies• Protex• R&X SMART CARD Co.,Ltd• Sealed Air (Singapore) Pte Ltd• Secure I-C • Securitag Assembly Group• Security Solution Today• SES RFID Solutions Asia Co., Ltd.• Sewoo Tech Co Ltd• Shenzhen Cardy• Shenzhen Guanri• Shenzhen HCC Technology Co., Ltd• Shenzhen JEHE Technology (Giada)• Shenzhen Kaifa Technology Co.,Ltd• Shenzhen Unique Electronic International Limited• Shin Heung Precision Co. Ltd• Silone Cardtech Company Ltd• Silver Leap Technology Limited • Singapore Manufacturing Federation• SLI Systems• SmartDisplayer Technology Co., Ltd.• Smartrac Technology Group• Smartstripe Marketing Pte Ltd• Smartware• SNBC• Sony Corporation• Spartan System (S) Pte Ltd• Sprooki Pte Ltd• STARCHIP

Contact us today to secure your stand

Contact Melissa Ang at+65 6322 2756 or email

[email protected]

• Stevic Singapore Pte Ltd• Tailwind Solutions• Tendyron Corporation• Thales e-Security• The ESP Group• Transnational Company Pte Ltd• Trusted Lab• TSYS• UL• Ultimate Display System Pte Ltd• Unipro Software Pte Ltd• UROVO• Vanstone Electronic (Beijing) Co., Ltd• VFP Ink• Viccard Pte Ltd• VISEO• Vix Verify• Wuhan Tianyu Information Industry Co.,Ltd• VTT High Tech Lamination Plate Technology• Zebra Technologies Asia Pacific Pte Ltd The exhibitors list is updated as of MARCH 2015.

2OO+ EXHIBITORS

1OO+ TECHNICAL SEMINAR PRESENTATIONS

8OOO+ ATTENDEES

2o15 Award Categories

1. Best Co-Branded Card

2. Best Anti-Fraud Initiative

3. Most Innovative NFC Project

4. Best Mobile Payment Implementation

5. Best Payment Innovation NEW

6. Best Loyalty Programme NEW

7. Most Effective Customer Engagement Strategy NEW

8. Best Omni-channel Implementation NEW

We can customise a talior made package for you. Contact Melissa Ang at (65) 6322 2756 or email [email protected]

With over 8,000 people attending the event, finding like-minded people and potential business partners is a little like finding a needle in a haystack.

As a conference attendee we have several ways to take the chance out of the networking.

• Roundtable sessions. Join roundtables sessions throughout the two days to meet people jostling with the same issues as you. You may even meet someone with a solution.• Event mobile app. The app includes details of all attendees and allows you to search and connect with them before, during and after the event.• Networking Manager. We have a dedicated team of networking managers. They are there to ensure you meet the people you want to meet. They will endeavor to make introductions and set up meetings at the event.• Cocktails and awards. Network in a more relaxed atmosphere at the awards party at the end of day 1.

We’ll try to create a little serendipity.

YOURNETWORKING OPPORTUNITY

MEET ALLOUR SPEAKERS

Andrew KohDeputy Chief Manager, Risk Control,China Construction Bank

Angelo RoxasChief Operating Officer APAC Technology and Head of Technology Strategic & Regulatory Change APAC, Barclays

Gary CollinsHead Mobile Banking & InStore banking,Westpac Pacific

Sandhya DevanathanManaging Director of Retail Products,Standard Chartered Bank

Christopher EvansMarketing Director, Collinson Group

Carlos SilvaCo-founder, President and COO,Seedrs

Chandra SegaranSenior Vice President, Information Technology & Strategic Development,Transit Link

Anil RamachandranEVP & Head , Retail Unsecured Assets,Indusind Bank

Daron LiewChairman/CEO, Transnational Group of Companies

Christian LacknerBusiness Segment Manager Smart Mobility, BL Secure Identification Solutions,NXP Semiconductors

Jonathan LiewAVP,Transnational Company

Kelvin PoonRegional Marketing Director, International Cards, Industrial and Commercial Bank of China

Aditya GuptaVP and Head of E-Business,OCBC Bank

Dante FuentesChief Compliance Officer,Security Bank Corporation

Gene WongExecutive Director, Regional Head of e-Payments,DBS Bank

Faraaz AliExecutive Director and Regional Business Head - Cards and Lending - Retail Banking Asia Pacific, ANZ

John KnuffGeneral Manager, Global Financial Services, Equinix

Bob TurnerBusiness Development Director, Cash Handling – Asia Pacific, Gunnebo

Chris RogersDirector, Market Development, Collinson Latitude

Erik WilgenhofChief Compliance Officer,ItBit

Get your FREE Visitor Badge when you pre-register at www.terrapinn.com/

showpreview15 before 14 April 2015.

Stephanie NgHead, Usage & Rewards, Cobrands & Strategic Alliances, Unsecured Lending, Standard Chartered Bank

Prashant GokarnChief Strategy and Planning Officer,Indosat

Kris KubienaInternational Sales Director, VocaLink

Richard HartungDirector,Transcarta

Koichi TagawaChairman, NFC Forum

Michele TucciDirector of International Business Development,Mint Payments Asia Pte Ltd

Ramon Vicente V. de Vera II Transaction Banking Product Head and Business Development Director, Union Bank of the Philippines

Loon Wing YuenProgramme Director of Innovation, Group Information and Operations Division,CIMB

Martin GruberGeneral Manager,NXP Semiconductors

Rahn WoodHead of Retail Banking,Vietnam International Bank

Paul AranjoChief Commercial Officer,Infinia Services and Solutions

Neal CrossChief Innovation Officer,DBS Bank

Monica LimDirector Instant Issuance, Asia Pacific, Entrust Datacard

Paul StoddartManaging Director, Strategy, Products, Marketing & Business Development, VocaLink

Rocky ScopellitiGroup General Manager - Industry Centre of Excellence & Non-Executive Director,Telstra

Sanjoy SenManaging Director, Retail Banking Asia Pacific,ANZ

Silvester PrakasamDirector of Fare System Division,Land Transport Authority

Saravanan SelvarajuSenior Cash Handling Manager, SC_MY, Gunnebo

Philip LawVice President of International Acceptance – Asia Pacific, Discover Financial Services

Brian ChambersInternational Operations Director,Octopus Holdings

THE POWER OF SHARING

Anil KonidenaChief Operating Officer, RSH Limited

Andrew ChowPartner, Wong Partnership LLP

Alexander RensinkBusiness Segment Manager (BU Security & Connectivity), NXP Semiconductors

Anthony RoseChairman and CEO, House of Rose Professional (former Vice President, Corporate Affairs, Walmart Asia)

Gaurav ZutshiIndependent Consultant

David MilnerBusiness Development Manager, Spinnaker

Claire Mula MD & Co-Founder, Sprooki

Daniel LatevHead of Retailing, Euromonitor International

David LeeHead of eCommerce, Electrolux

Jason LingDirector of Global E-Commerce, Millennium & Copthorne International Limited

Deborah KoBehavioral Psychologist, Reading Room

Gordon NugentHead of Online/Multichannel, Harvey Norman

Jeremy KingInternational Director, PCI Security Standards Council

Joel LowDirector, The Drinking Market

John RiadyCo-Founder, MatahariMall.com

Liew Wai LeongCEO, GS1 Singapore

Kate AncketillCEO & Founder, GDR Intelligence

Xavier Marzan President & CEO, G-Xchange,Globe Telecom

Tana PothikamjornSenior Vice President, Head of Digital Banking,Siam Commercial Bank

VISIT WWW.CARDSASIA.COM.SG

Michele FerrarioManaging Director, Zalora Group

Nishant KapoorFounder & CEO, Life Project

Oliver SegoviaCEO, AVA Online Group

Pankaj BatraChief Marketing Officer, Yum! Asia

Parin SongprachaVice President, Thai E-Commerce Association

Patrick JungoCo-Founder, Edit Suits Co

Pawoot PongvitayapanuFounder & Managing Director, Tarad

Phi NguyenHead of Special Projects, Gloria Jeans

Philip WegenerManaging Director, Price Panda

Pierre PoignantChief Operating Officer, Lazada Group

Ron DeDeraCEO, MillenTech CTI Group

Ronan HurleyChief Operating Officer, Luxola

Sachin MaryaPresident, Franchise India

Shannon KalayamamitrRegional Chief Marketing Officer, WhatsNew Asia

Surawat PromyotinCEO & Co-Founder, Stylhunt Pte Ltd

Matthew TeoAsst Director (Retail, Sectoral Department), IDA Singapore

Todd KurieVP Marketing, RedMart

Wilson YanTerritory Manager (Southeast Asia), Entrust Datacard

Wong Kai HongCEO, Asia Academy for Retailing

Strategy, technology and innovation for Asian retailers

E-commerce strategy and implementation for Asian businesses

Cash technology and solutions for cash intensive businesses

Innovation and customer experience for the Asian banking industry

The power of sharing. Cards and Payments runs alongside four complementary events - one ticket buys you access to all.

POWEROF 5

The earlier you book, the more you’ll save.

It is really easy to book your place online.

Our online calculator will ensure you take advantage of the best deal.

Go online and book now on www.terrapinn.com/cardsbrochure

RESERVE YOUR PLACE TODAY

BOOK NOWGo to www.terrapinn.com/cardsbrochure and book or call + 65 6322 2700

BRING YOUR TEAMThere’s so much great content, you can’t possibly cover it all alone! Bring your team and get and extra discount.

There are special group packages available.Call +65 6322 2700 for more details or go to www.terrapinn.com/cardsbrochure

DELEGATE BOOKING

SMART AWARDS PARTY SGD 250 *only applicable with the purchase of premium conference tickets

PACKAGEBEFORE

3RD APRIL 2015FINAL PRICE

BANK, TELCOS, RETAILER, GOVERNMENT, ACADEMIC RATE SGD 1,575 SGD 1,650

2 DAY PREMIUMCONFERENCE TICKET SGD 3,145 SGD 3,295

Register now and get the offer price - on your phone

Scan this QR pattern with the camera on your smartphone and register.

Don’t have a QR reader app? You can download one for free from the App Store. Don’t have a smartphone? You can also register on our web site at www.terrapinn.com/cardsbrochure

SPONSORS

PARTNERS

REGISTRATION SEMINAR THEATRE

PAVILION ASSOCIATE COFFEE BREAK

SESSION

PLATINUM GOLD SILVER

EXHIBITORS