CapabilityStatement

1800 PLATINUMplatinumelectricians.com.au

CAPABILITY STATEMENT

Platinum Electricians National Pty LtdA Level 1 The Cutaway Corner Main St & Civic Way, Rouse Hill Town Centre NSW 2155T 02 9834 8644 E national@platinumelectricians.com.auABN: 74 166 363 195

Platinum Electricians is one of the few, true national electrical brands that exist in the Australian marketplace, and the only one whose main focus is customer service.

History, growth, sizePlatinum Electricians is an Australian owned and operated company with electricians in all major cities of NSW, QLD, VIC, SA, NT and WA. Founded in NSW in 2001 by Joshua Nicholls at only 22 years of age, Platinum Electricians was a totally new start-up company with only $15,000 capital. Within its first 5 years of operation, Platinum Electricians grew from owner operator to 30 sta�. After experiencing the success of Platinum Electricians’ rapid growth, Joshua Nicholls knew he had a savvy business model that worked, and knew many electricians could benefit from joining the Platinum Electricians brand. So in 2008, Platinum Electricians welcomed its first franchisee to the brand and now currently has 45 franchisees throughout Australia in addition to head o�ce’s team of electricians, and now boasts over 300 sta� nationwide.

Vision Statement: Our Vision is to be the world’s greatest customer focused electricians.Mission Statement: Our Mission is to deliver a WOW experience to customers that creates smiles and is unforgettable.

Platinum Electricians e�ectively, e�ciently and safely delivers all work by addressing 5 key areas; Experience, Customer Service, Quality Workmanship, Utilising Technology, Safety & Environmental Management.

Platinum Electricians is a franchise brand that has successfully delivered a strict process of quality workmanship coupled with excellent customer service into multiple locations across Australia while maintaining a recognisable brand throughout every franchise location.

Competitive AdvantageOur national team, based in the Platinum head o�ce, utilises all 54 Platinum Franchise territories to provide a 90% coverage of national work with the assistance of proven Master Electricians used as sub-contractors to provide our coverage in other areas. Our reach as a national company stretches from QLD, NSW, ACT, VIC, SA, NT and WA, with the support of our Master electricians we also service TAS. All of this is managed from our head o�ce to provide our customers with a ‘single point of contact’ to complete all electrical and data works anywhere in the country. This saves the hassle of calling di�erent contractors while having the benefit of one company and one account to take care of multiple sites across Australia.

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Software & SystemsPlatinum Electricians utilises simPRO software, which not only allows the company to manage and process every aspect of the business, but allows flexibility to integrate any future project and also allows a base level of integration and useability for the end user. We also provide the ‘Platinum Live’ system from our website. This portal allows you to start booking jobs online. You can also view the progress of your jobs, quotes and general information. This provides a seamless way to check all job bookings all over the country. This service also allows you to accept pending quotes and pay invoices online.

Key Personnel

Aaron Mangan General Manager

Kevin Wynne-SmytheNational Operations Manager

Cameron DavisNational Project Manager

James WorrellBusiness Development Manager

Projects• RCD and Switchboard Upgrade of multiple Anglican Retirement Village site (approx. $1 Million project)• CO2 monitor installation for 350 McDonalds Restaurants – Logistical handling of all stock throughout the country• AGL – Full Lighting upgrade for Unilever head o�ce (o�ce and manufacturing)• Digital media screen installation for 200 Australia Post sites

Preferred electricians for: • Anglican Retirement Villages• Southern Cross Care• Costco Wholesale Australia

Client listBUPA Aged CareCostcoARV – Anglican Retirement VillagesDepartment of DefenceTelstra Business ABBComputertrans – ATM installation and removal

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Quality, Safety and Environmental ManagementPlatinum Electricians is an ISO triple certified company in Quality, Environment and Health & Safety. This high standard of endorsement guarantees our commitment to consistent delivery of Quality, Safety and Environmentally friendly solutions. To receive certification, Platinum Electricians is audited regularly to ensure it complies with the strict, intensive requirements of ISO 9001 Quality Management, AS 4801 Occupational Health & Safety andISO 14001 Environmental Management systems.

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InsurancesPlatinum Electricians has all insurances required with Public Liability cover of $20,000,000.00.

Platinum Electricians is a member of the Accredited Master ElectriciansAll work is carried out to AS/NZS 3000:2007 standards and comes with a lifetime labour warranty

Recent Acknowledgments

• Ranked 84th fastest growing company in Australia in the 2015 BRW Fast 100 list.

• Featured and interviewed on 'Small Business Big Marketing' #1 Marketing Show.

• Finalist for the 2014 BRW GE Momentum Mid-MarketBusiness Awards in the Best Mid-Market Rising Star category

• Awarded a national finalist in the Franchisor Social Responsibility Award for our One Van One Child initiative at MYOB FCA Excellence in Franchising Awards

Blessed to be a blessing.We feel a strong mandate that our business is purposed to make a di¢erence. Platinum is not about creating excessive wealth for ourselves, we believe in doing what we can to help others. This is why we exist and why we’re in business. Platinum Foundation is our non for profit organisation that allows us to deliver on our WHY. Through child sponsorship and projects, we are having great impact.