Canon IR2535 Trouble Error Codes

7/26/2019 Canon IR2535 Trouble Error Codes

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Canon iR2535 Trouble Error Codes List

Code Description Remedy

E000-

0001

Fixing temperature abnormal riseThe temperature detected by themain thermistor does not rise tothe specified value during startupcontrol.

1.Go through the following to clear the error:

CLEAR > ENGIN > ERRCLR; and then turnOFF and then ON the power. 2.Checkconnection of the Connectors (ThermistorConnector and AC Connector). 3.Replace theFixing Main Thermistor (Film Unit). 4.Replacethe Fixing Assembly. 5.Replace the DCController PCB (PCB4).

E001-

0000

Fixing unit temperature risedetection

The reading of the mainthermistor is 250 deg C or morecontinuously for 200 msec.

1.Go through the following to clear the error:CLEAR > ENGIN > ERRCLR; and then turnOFF and then ON the power. 2.Checkconnection of the Connectors (Thermistor

Connector and AC Connector). 3.Replace theFixing Main Thermistor (Film Unit). 4.Replacethe Fixing Assembly. 5.Replace the DCController PCB (PCB4).

E001-

0001

Fixing unit temperature risedetectionThe hardware circuit detectsoverheating of the main or subthermistor for 200 msec.

1.Go through the following to clear the error:CLEAR > ENGIN > ERRCLR; and then turnOFF and then ON the power. 2.Replace theDC Controller PCB (PCB4).

E001-

0002

Fixing unit temperature risedetectionThe reading of the sub thermistoris 295 deg C or morecontinuously for 200 msec.

1.Go through the following to clear the error:

CLEAR > ENGIN > ERRCLR; and then turnOFF and then ON the power. 2.Checkconnection of the Connectors (ThermistorConnector and AC Connector). 3.Replace theFixing Main Thermistor (Film Unit). 4.Replacethe Fixing Assembly. 5.Replace the DCController PCB (PCB4).

E002-

0000

Fixing unit temperatureinsufficient rise1.The reading of the mainthermistor is less than 115 deg Ccontinuously for 400 msec 1.3sec after it has indicated 100 degC.2.The reading of the mainthermistor is less than 150 deg Ccontinuously for 400 msec 1.3sec after it has indicated 140 deg

1.Go through the following to clear the error:CLEAR > ENGIN > ERRCLR; and then turn

OFF and then ON the power. 2.Checkconnection of the Connectors (ThermistorConnector and AC Connector). 3.Replace theFixing Main Thermistor (Film Unit). 4.Replacethe Fixing Assembly. 5.Replace the DCController PCB (PCB4).



2

C.

E003-

0000

Low fixing temperature detectionafter standbyThe reading of the mainthermistor is less than 140 deg Ccontinuously for 400 msec ormore.

1.Go through the following to clear the error:CLEAR > ENGIN > ERRCLR; and then turnOFF and then ON the power. 2.Checkconnection of the Connectors (ThermistorConnector and AC Connector). 3.Replace theFixing Main Thermistor (Film Unit). 4.Replacethe Fixing Assembly. 5.Replace the DCController PCB (PCB4).

E004-

0000

Thermistor disconnectiondetection errorWhen disconnection is detectedwith connector (J214) for 30 seccontinuously.

1.Check connection of the Connector (J214).2.Replace the Film Unit. 3.Replace the Fixing

Assembly. 4.Replace the DC Controller PCB(PCB4).

E010-

0001

Unstable rotation of the Main

Motor (M1)Detection is executed every 100msec after the start of motorrotation; however, the drivedetection signal is absent for 2sec.

1.Replace the Main Motor (M1). 2.Replace theDC Controller PCB (PCB4).

E010-

0002

Unstable rotation of the MainMotor (M1)During motor rotation, detectionis executed every 100 msec;

however, the drive signal isabsent 5 times in sequence.

1.Replace the Main Motor (M1). 2.Replace theDC Controller PCB (PCB4).

E014-

0001

Unstable rotation of the FixingMotor (M2)Detection is executed every 100msec after the start of motorrotation; however, the drivedetection signal is absent for 2sec.

1.Replace the Fixing Motor (M2). 2.Replacethe DC Controller PCB (PCB4).

E014-

0002

Unstable rotation of the FixingMotor (M2)During motor rotation, detectionis executed every 100 msec;however, the drive signal isabsent 5 times in sequence.

1.Replace the Fixing Motor (M2). 2.Replacethe DC Controller PCB (PCB4).

E019-

0000

Error in Waste Toner Sensor(S17)Warning when the sensor goes

1.Replace the Waste Toner Sensor (S17).2.Replace the DC Controller PCB (PCB4).



3

on for 2000 consecutive sheets,and error when the sensor goeson for 100 consecutive sheets.* Error occurs after the delivery ifa paper in passage exists.

E020-

0000

The path between the subhopper and the developingassembly is clogged with toner.The Developing Assembly TonerSensor (TS1) detects theabsence of toner,while the SubHopper Toner Sensor (TS2)detects the presence of toner.With the Developing CylinderClutch (CL3) turned on, thehopper feedscrew motor (M7) is

rotated for 1 sec intermittently194 times; still, theDeveloping

Assembly Toner Sensor (TS1)does not detect the presence oftoner.* Error occurs after the delivery ifa paper in passage exists.

1.Check the rotation of hopper motor gear. (Ifrotating, false detection by the sensor isdoubted. Feed the toner to the developing unitin service mode: CLEAR>ENGIN>TNRINST.)2.Replace the Developing Assembly TonerSensor (TS1). 3.Replace the Sub Hopper

Toner Sensor (TS2). 4.Replace the DCController PCB (PCB4).

E024-

0000

The connector (J207) ofDeveloping Assembly TonerSensor (TS1) is disconnected.

The Developing Assembly TonerSensor (TS1) connectiondetection signal is absent for 100msec 10 times in sequence. *Error occurs after the delivery if apaper in passage exists.

1.Check connection of the Connector (J207).

2.Replace the Developing Assembly TonerSensor (TS1). 3.Replace the DC ControllerPCB (PCB4).

E024-

0001

The Developing Assembly TonerSensor (TS1) is disconnected<At LOW SPEED> - Thedeveloping assembly tonersensor (TS1) ON counter is

checked every 2.5 seconds, andthe counter increments 1 countevery 25 times when the sensorgoes on, and 300 counts arereached.<At HIGH SPEED> - Thedeveloping assembly tonersensor (TS1) ON counter is

1.Check connection of the Connector (J207).2.Correct the cable. 3.Replace the Developing

Assembly Toner Sensor (TS1).



4

checked every 1.5 seconds, andthe counter increments 1 countevery 15 times when the sensorgoes on, and 300 counts arereached.


E025-

0000

The connector (J207) of SubHopper Toner Sensor (TS2) isdisconnected.The Sub Hopper Toner Sensor(TS2) connection detection signal isabsent for 100 msec 10 times insequence.

* Error occurs after the delivery if apaper in passage exists.

1.Check connection of the Connector(J207). 2.Replace the Sub Hopper TonerSensor (TS2). 3.Replace the DC ControllerPCB (PCB4).

E025-

0001

Failure of the Bottle Motor (M6)The bottle motor (M6) is unlockedwhen it goes on for 12 consecutivetimes at 0.1 sec. intervals.* Error occurs after the delivery if apaper in passage exists.

1.Replace the Bottle Motor (M6).2.Replace the DC Controller PCB (PCB4).

E110-

0001

Failure of the Scanner Motor (M21)The Scanner Motor (M21) speed

lock signal does not indicate alocked state a specific period oftime after the Scanner Motor (M21)has been started.* The same condition is detectedafter the error retry is performed.

1.Check the cable. 2.Replace the LaserScanner Unit. 3.Replace the DC ControllerPCB (PCB4).

E110-

0002

Failure of the Scanner Motor (M21)The speed lock signal indicates adeviation 10 times in sequence atintervals of 100 msec after thesignal has indicated a locked state.

* The same condition is detectedafter the error retry is performed.


E110-

0003

Failure of the Scanner Motor (M21)The scanner motor (M21) speedlock signal does not indicate alocked state for 6.5 sec. after aswitchover is made from low to




5

normal speed or for 8 sec. after aswitchover is made from normal tolow speed.* The same condition is detectedafter the error retry is performed.

E196-

0000

Error in EEPROM access20 retries failed after error occurredduring communication withEEPROM.* Error occurs after the delivery if apaper in passage exists.

1.Replace the DC Controller PCB (PCB4).

E197-

0000

Error in communication of LaserDriver PCB (PCB14)Communication error 1 with imagePCB


E197-

0001

Error in communication of LaserDriver PCB (PCB14)Communication error 2 with imagePCB


E202-

0000

There is an error in the detection ofthe CIS home position.1.The attempt to detect the homeposition fails when the CIS ismoved forward.2.The attempt to detect the home

position fails when the CIS ismoved back.

1.Disconnect and then connect the flexiblecable(Relay PCB (PCB2)-Main ControllerPCB (PCB1) 64pin). 2.Replace the flexiblecable. 3.Replace the CCD HP sensor(S22). 4.Replace the Scanner Motor (M21).5.Replace the Relay PCB (PCB2).

6.Replace the Main Controller PCB(PCB1).

E225-

0000

The light intensity of the CCD isfaulty.The light intensity of the CCDduring shading is under thespecified level.

1.Disconnect and then connect the flexiblecable. 2.Replace the flexible cable.3.Replace the CCD Unit. 4.Replace theRelay PCB (PCB2). 5.Replace the MainController PCB (PCB1).

E227-

0000

The reader unit power supply (24V)is faulty.1.At time of power-on, the 24V portis off.2.At the start of a job, the 24V portis off.3.At the end of a job, the 24V port isoff.4.When a load is being driven, the24V port is off.

1.Disconnect and then connect the powersupply harness connector. 2.Replace thePower Supply PCB (PCB3).

E240- Error in controller communication 1.Check the Connectors. 2.Replace the DC



6

0000 The serial communication errorsuch as parity error or overrun erroris constantly detected.

Controller PCB (PCB4).

E240-

0001

Error in controller communicationThe serial communication errorsuch as parity error or overrun erroris detected while printing.

1.Check the Connectors. 2.Replace the DCController PCB (PCB4).

E248-

0000

EEPROM error1.An error has occurred at power-on.2.An error has occurred during writeoperation.3.An error has occurred during read

operation following write operation.

1.Disconnect and then connect the flexiblecable(Relay PCB (PCB2)-Main ControllerPCB (PCB1) 50pin). 2.Disconnect and thenconnect the flexible cable(CCD unit- RelayPCB (PCB2)). 3.Disconnect and thenconnect the power supply harnessconnector. 4.Replace the flexible cable.5.Replace the CCD Unit. 6.Replace the

Relay PCB (PCB2). 7.Replace the PowerSupply PCB (PCB3). 8.Replace the MainController PCB (PCB1).

E261-

0000

Error in Zero CrossZero Cross failed to be detected for500ms or more while the relay wasON.* The same condition is detectedafter the error retry is performed.

1.Check the Connectors. 2.Replace the DCController PCB (PCB4).


E280-

0000

Reading unit communicationerrorReading error after writing.

1.Disconnect and then connect the flexiblecable(Relay PCB (PCB2)-Main Controller PCB(PCB1) 50pin). 2.Disconnect and then connectthe flexible cable(Relay PCB (PCB2)-MainController PCB (PCB1) 64pin). 3.Disconnectand then connect the flexible cable(CCD unit-Relay PCB (PCB2)). 4.Replace the flexiblecable. 5.Replace the Relay PCB (PCB2).6.Replace the Main Controller PCB (PCB1).

E413-

0000

Release Motor (M2) errorThe sensing level of therelease motor HP sensor(SR11) does not change withina specified period when therelease motor (M2) is driven.

1.Replace the Release Motor HP Sensor(SR11). 2.Replace the Release Motor (M2).3.Replace the ADF Driver PCB.

E500- Communication error 1.Check the cable. 2.Replace the Finisher



7

0000 The communication with thehost machine is interrupted.

Controller PCB (PCB1). 3.Replace the DCController PCB.

E505-

0001

EEPROM errorThe checksum for theEEPROM data has an error.

1.Replace the Finisher Controller PCB (PCB1).

E520-

0001

Shift Motor (M4) errorThe shift roller does not leavethe shift roller home positionwhen the Shift Motor (M4) hasbeen driven for 1.2 seconds.

1. Replace the Shift Roller HP Sensor (S2). 2.Replace the Shift Motor (M4). 3.Replace theFinisher Controller PCB (PCB1).

E520-

0002

Shift Motor (M4) errorThe shift roller does not returnto the shift roller home positionwhen the Shift Motor (M4) hasbeen driven for 1.2 seconds.

1. Replace the Shift Roller HP Sensor (S2). 2.Replace the Shift Motor (M4). 3.Replace theFinisher Controller PCB (PCB1).

E531-

8001

Stapler Motor (M10) errorThe stapler does not leave thestaple home position when theStaple Motor (M10) has beendriven for 0.5 sec.

1.Check the wiring between the FinisherController PCB and Stapler. 2.Replace theStapler. 3.Replace the Finisher Controller PCB(PCB1).

E531-

8002

Stapler Motor (M10) errorThe stapler does not return tothe staple home position whenthe Stapler Motor (M10) hasbeen driven for 0.5 sec.

1.Check the wiring between the FinisherController PCB and Stapler. 2.Replace theStapler. 3.Replace the Finisher Controller PCB(PCB1).

E532-

0001

STP Move Motor (M1) errorThe stapler does not leave thestapler move home positionwhen the STP Move Motor(M1) has been driven for 0.25sec.

1.Replace the Stapler Move HP Sensor (S10).2.Check the wiring between the FinisherController PCB and the STP Move Motor.3.Check the stapler shift base. 4.Replace theSTP Move Motor (M1). 5.Replace the FinisherController PCB (PCB1).

E532-

0002

STP Move Motor (M1) errorThe stapler does not return tothe stapler move homeposition when the STP Move

Motor (M1) has been driven for2.8 sec.

1.Replace the Stapler Move HP Sensor (S10).2.Check the wiring between the FinisherController PCB and the STP Move Motor.3.Check the stapler shift base. 4.Replace the

STP Move Motor (M1). 5.Replace the FinisherController PCB (PCB1).

E540-

0001

Tray Lift Motor (M11) time outerrorThe stack tray does not movewithin a specified time period.

1.Replace the Tray Lift Motor (M11). 2.Replacethe Finisher Controller PCB (PCB1).

E540- Tray Lift Motor (M11) closing 1.Replace the Stack Tray Clock Sensor (S13).



8

0005 detect switch errorThe FG input cannot bedetected when the Tray LiftMotor (M11) has been drivenfor 0.1 second.

2.Replace the Tray Lift Motor (M11). 3.Replacethe Finisher Controller PCB (PCB1).

E542-

0001

Additional Tray Lift Motor(M12) time out errorThe stack tray does not movewithin a specified time period.

1.Replace the Additional Tray Lift Motor (M12).2.Replace the Finisher Controller PCB (PCB1).

E542-

0005

Additional Tray Lift Motor(M12) closing detect switcherrorThe FG input cannot bedetected when the AdditionalTray Lift Motor (M12) has been

driven for 0.1 second.

1.Replace the Additional Tray Clock Sensor(S23). 2.Replace the Additional Tray Lift Motor(M12). 3.Replace the Finisher Controller PCB(PCB1).

E567-

0001

Shift Roller Release Motor(M5) errorThe shift roller does not leavethe shift roller release homeposition when the Shift RollerRelease Motor (M5) has beendriven for 0.1 sec.

1.Replace the Shift Roller Release Sensor (S3).2.Replace the Shift Roller Release Motor (M5).3.Replace the Finisher Controller PCB (PCB1).

ode Description Remedy

E567-

0002

Shift Roller Release Motor (M5) errorThe shift roller does not return to theshift roller release home position whenthe Shift Roller Release Motor (M5) hasbeen driven for 0.06 sec.

1.Replace the Shift Roller ReleaseSensor (S3). 2.Replace the ShiftRoller Release Motor (M5). 3.Replacethe Finisher Controller PCB (PCB1).

E571-

0001

Gripper Open/Close Motor (M7) errorThe gripper unit does not leave thegripper unit home position when theGripper Open/Close Motor (M7) has

been driven for 0.25 seconds.

1.Replace the Grip Arm Sensor(S13). 2.Replace the GripperOpen/Close Motor (M7). 3.Replace

the Finisher Controller PCB (PCB1).

E571-

0002

Gripper Open/Close Motor (M7) errorThe gripper unit does not return to thegripper unit home position when theGripper Open/Close Motor (M7) hasbeen driven for 0.15 seconds.

1.Replace the Grip Arm Sensor(S13). 2.Replace the GripperOpen/Close Motor (M7). 3.Replacethe Finisher Controller PCB (PCB1).

E575- Gripper Unit Move Motor (M2) error 1.Replace the Gripper Unit HP



9

0001 The gripper unit does not leave thegripper unit home position when theGripper Unit Move Motor (M2) has beendriven for 3.8 seconds.

Sensor (S7). 2.Replace the GripperUnit Move Motor (M2). 3.Replace theFinisher Controller PCB (PCB1).

E575-

0002

Gripper Unit Move Motor (M2) errorThe gripper unit does not return to thegripper unit home position when theGripper Unit Move Motor (M2) has beendriven for 0.1 seconds.

1.Replace the Gripper Unit HPSensor (S7). 2.Replace the GripperUnit Move Motor (M2). 3.Replace theFinisher Controller PCB (PCB1).

E602-

0001The built-in SD card is not detected

E602-

1105 Access to the built-in SD card failed

E711-

0001

Error in UFDI communication

The communication system error (suchas reception timeout or checksum error)occurred.

1.Check and Replace the cable.

2.Replace the DC Controller PCB(PCB4). 3.Replace the FinisherController PCB.

E713-

0000

Erroneous communication with finisherThe communication does not restart bythe error retry after the communicationfailure with the finisher.

1.Check the cable. 2.Replace the DCController PCB (PCB4). 3.Replacethe Finisher Controller PCB.

E716-

0000

Erroneous communication with optionalcassette or 2-way unit

After the presence of a cassettepedestal or a 2-way unit has beendetected, the communication fails to benormal for 5 sec.

1.Check the cable. 2.Replace the DCController PCB (PCB4). 3.Replacethe Cassette Pedestal Driver PCB.4.Replace the 2-way unit driver PCB.

E716-

0010

Failure of the communication with the 2-way unitWhen the communication with the 2-wayunit is faulty after detecting theconnection with the finisher.

1.Install the 2-way unit. 2.Check thecable. 3.Replace the DC ControllerPCB (PCB4). 4.Replace the 2-wayunit driver PCB.

E719-

0000

Erroneous communication with NewCard Reader (serial communication)

E719-0002

Erroneous communication with CoinVendor (serial communication)

E736-

0000

Erroneous communication betweenCCU and controller.

E744-

0001

Mismatched version between thelanguage file and the Bootable



10

ode Description Remedy

E567-

0002

Shift Roller Release Motor (M5) errorThe shift roller does not return to theshift roller release home position when

the Shift Roller Release Motor (M5) hasbeen driven for 0.06 sec.

1.Replace the Shift Roller ReleaseSensor (S3). 2.Replace the Shift

Roller Release Motor (M5). 3.Replacethe Finisher Controller PCB (PCB1).

E571-

0001

Gripper Open/Close Motor (M7) errorThe gripper unit does not leave thegripper unit home position when theGripper Open/Close Motor (M7) hasbeen driven for 0.25 seconds.


E571-

0002

Gripper Open/Close Motor (M7) errorThe gripper unit does not return to thegripper unit home position when the

Gripper Open/Close Motor (M7) hasbeen driven for 0.15 seconds.


E575-

0001

Gripper Unit Move Motor (M2) errorThe gripper unit does not leave thegripper unit home position when theGripper Unit Move Motor (M2) has beendriven for 3.8 seconds.

1.Replace the Gripper Unit HPSensor (S7). 2.Replace the GripperUnit Move Motor (M2). 3.Replace theFinisher Controller PCB (PCB1).

E575-

0002

Gripper Unit Move Motor (M2) errorThe gripper unit does not return to thegripper unit home position when the

Gripper Unit Move Motor (M2) has beendriven for 0.1 seconds.

1.Replace the Gripper Unit HPSensor (S7). 2.Replace the GripperUnit Move Motor (M2). 3.Replace the

Finisher Controller PCB (PCB1).

E602-

0001The built-in SD card is not detected

E602-

1105 Access to the built-in SD card failed

E711-

0001

Error in UFDI communicationThe communication system error (suchas reception timeout or checksum error)occurred.

1.Check and Replace the cable.2.Replace the DC Controller PCB(PCB4). 3.Replace the FinisherController PCB.

E713-

0000

Erroneous communication with finisherThe communication does not restart bythe error retry after the communicationfailure with the finisher.

1.Check the cable. 2.Replace the DCController PCB (PCB4). 3.Replacethe Finisher Controller PCB.

E716-

0000

Erroneous communication with optionalcassette or 2-way unit

After the presence of a cassette

1.Check the cable. 2.Replace the DCController PCB (PCB4). 3.Replacethe Cassette Pedestal Driver PCB.



11

pedestal or a 2-way unit has beendetected, the communication fails to benormal for 5 sec.

4.Replace the 2-way unit driver PCB.

E716-0010

Failure of the communication with the 2-way unitWhen the communication with the 2-wayunit is faulty after detecting theconnection with the finisher.

1.Install the 2-way unit. 2.Check the

cable. 3.Replace the DC ControllerPCB (PCB4). 4.Replace the 2-wayunit driver PCB.

E719-

0000

Erroneous communication with NewCard Reader (serial communication)

E719-

0002

Erroneous communication with CoinVendor (serial communication)

E736-

0000

Erroneous communication betweenCCU and controller.

E744-0001

Mismatched version between thelanguage file and the Bootable

Canon iR6570 Trouble Error Codes List


E000-0000

The heater fails to heat. Aftercorrecting the fault, be sure to reset theerror.(COPIER>FUNCTION>CLEAR>ERR)

After power-on, the reading of the mainthermistor does not increase to 70 degC or higher within 20 sec.

- Replace the main/shutter thermistor. -Replace the DC controller PCB.

E000-

0010

The heater fails to heat. Aftercorrecting the fault, be sure to reset theerror.(COPIER>FUNCTION>CLEAR>ERR)The power has been turned off andthen on without resetting the error.

- Reset the error.(COPIER>FUNCTION>CLEAR>ERR)

E001-

0001

There is an abnormal rise intemperature. After correcting the fault,be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)There is an error or an open circuit inthe main thermistor, shutter thermistor,or sub thermistor.

- Check the connector of eachthermistor for any fault in connectionand wiring. - Replace the thermistor inquestion. - Replace the DC controllerPCB.



12

E001-

0002

There is an abnormal rise intemperature. After correcting the fault,be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)The reading of the main thermistor,

shutter thermistor, or sub thermistor is230 deg C or higher for 2 sec.

- Replace the thermistor in question. -Replace the DC controller PCB.

E001-

0003

There is an abnormal rise intemperature. After correcting the fault,be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)The reading is not 150 deg C or higheror 210 deg C or lower within 30 sec.

-Cheak the connecting of the main/ sub/shutter thermistors. -Check themounting of the main/ sub/ shutterthermistors. -Exchange the main/ sub/shutter thermistors. -Exchange the DCcontroller PCB.

E001-

0010

There is an abnormal rise intemperature. After correcting the fault,

be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)The power has been turned off andthen back on without resetting theerror.


E002-

0000

There is an abnormal rise intemperature. After correcting the fault,be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)The reading of the main thermistor isnot 100 deg C 12 sec after it has

exceeded 70 deg C.

- Check the connector of themain/shutter thermistor for any fault inconnection and wiring. - Check themain/shutter thermistor for mountingcondition. - Replace the main/shutterthermistor. - Replace the fixing heater

unit. - Replace the DC controller PCB.

E002-

0001

There is an abnormal rise intemperature. After correcting the fault,be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)The reading of the main thermistor isnot 150 deg C 15 sec after it hasexceeded 100 deg C.

- Check the connector of themain/shutter thermistor for any fault inconnection and wiring. - Check themain/shutter thermistor for mountingcondition. - Replace the main/shutterthermistor. - Replace the fixing heaterunit. - Replace the DC controller PCB.

E002-0010

There is an abnormal rise intemperature. After correcting the fault,

be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)The power has been turned off andthen back on without resetting the error


E003-

0000

There is an abnormal rise intemperature. After correcting the fault,be sure to reset the error.

connection and wiring. - Check themain/shutter thermistor for mountingcondition. - Replace the main/shutter



13

(COPIER>FUNCTION>CLEAR>ERR)The reading of the main thermistor islower than 70 deg C for 2 sec or moreafter it has exceeded 100 deg C.

thermistor. - Replace the fixing heaterunit. - Replace the DC controller PCB.

E003-

0010

There is an abnormal rise intemperature. After correcting the fault,be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)The power has been turned off andthen back on without resetting theerror.


E004-

0010

The IH power supply is faulty/the IHcontrol mechanism is faulty. Aftercorrecting the fault, be sure to reset theerror.

(COPIER>FUNCTION>CLEAR>ERR)The power has been turned off andthen back on without resetting theerror.

- Reset the error.

(COPIER>FUNCTION>CLEAR>ERR)

E004-

0101

The IH power supply is faulty/the IHcontrol mechanism is faulty. Aftercorrecting the fault, be sure to reset theerror.(COPIER>FUNCTION>CLEAR>ERR)There is a mismatch between the inputvoltage and the IH power supply ID.

Replace the fixing heater power supplywith one designed for the country ofinstallation (voltage).

E004-

0102

The IH power supply is faulty/the IHcontrol mechanism is faulty. Aftercorrecting the fault, be sure to reset theerror.(COPIER>FUNCTION>CLEAR>ERR)The IH current is faulty. (currentleakage)

- Check the connector for any fault inconnection. - Replace the fixing heaterpower supply. - Replace the DCcontroller PCB.

E004-

0103

The IH power supply is faulty/the IHcontrol mechanism is faulty. Aftercorrecting the fault, be sure to reset the

error.(COPIER>FUNCTION>CLEAR>ERR)The IH current is faulty. (no current)

- Check the connector for any fault inconnection. - Replace the fixing heater

power supply. - Replace the DCcontroller PCB.


E004- The IH power supply is faulty/the IH - Check the connector for any fault in



14

0104 control mechanism is faulty. Aftercorrecting the fault, be sure to reset theerror.(COPIER>FUNCTION>CLEAR>ERR)There is an IH over-current.PCB.

connection. - Replace the fixing heaterpower supply. - Replace the DCcontroller PCB.

E004-

0105

The IH power supply is faulty/the IHcontrol mechanism is faulty. Aftercorrecting the fault, be sure to reset theerror.(COPIER>FUNCTION>CLEAR>ERR)The IH input voltage is too high.


E004-

0106

The IH power supply is faulty/the IHcontrol mechanism is faulty. Aftercorrecting the fault, be sure to reset theerror.

(COPIER>FUNCTION>CLEAR>ERR)The IH input voltage is too low.

- Check the connector for any fault inconnection. - Replace the fixing heaterpower supply. - Replace the DC

controller PCB.

E004-

0201

The IH power supply is faulty/the IHcontrol mechanism is faulty. Aftercorrecting the fault, be sure to reset theerror.(COPIER>FUNCTION>CLEAR>ERR)

At power-on (or, when IH is at reset), theIH control mechanism is not in an initialstate.


E004-

0202


At IH start-up, the IH control enable flagis not set within 1 sec after the start flagis set.


E004-

0203


error.(COPIER>FUNCTION>CLEAR>ERR)With IH at rest, the IH control flag is notreleased.


E004-

0204


- Check the connector for any fault inconnection. - Replace the fixing heaterpower supply. - Replace the DC



15

error.(COPIER>FUNCTION>CLEAR>ERR)The 12-V power supply (IH relay) isidentified as being off.

controller PCB.

E004-

0205


At IH start-up, the PWM/ON data isfaulty ('0' or 'FFFF')

- Replace the DC controller PCB.

E005-

0000

There is no fixing web/there is an error inthe detection of web solenoidconnection.

The absence of the fixing web has beendetected for 5 sec or more.

- Replace the fixing web. - Replace thefixing web length sensor. - Replace theDC controller PCB. After correcting thefault, be sure to reset the fixing web

counter reading.(COPIER>COUNTER>MISC>FIX-WEB)

E005-

0001

There is no fixing web/there is an error inthe detection of web solenoidconnection.

At power-on, the connection of the websolenoid is not detected.

- Check the connector for any fault inconnection. - Replace the solenoid.

E005-

0010

There is no fixing web/there is an error inthe detection of web solenoid

connection.The power has been turned off and thenback on without resetting the error.

- Reset the fixing web counter.

(COPIER>COUNTER>MISC>FIX-WEB)

E010-

0000

There is a feed motor error.The FG signal of the feed motor doesnot arrive for 2 sec or more even whenthe feed motor has been turned on.

- Check the connector for any fault inconnection. - Replace the motor

E012-

0000

There is a drum motor error.The FG signal of the drum motor doessnot arrive for 2 sec or more even whenthe drum motor has been turned on.

- Check the connector for any fault inconnection. - Replace the motor.

E013-

0000

The waste toner pipe is clogged.The waste toner pipe is identified asbeing clogged for 4 sec or more.

- Check the connector for any fault inconnection. - Replace the waste tonerfeedscrew lock detecting switch. -Replace the waste toner feed unit. -Replace the DC controller PCB.

E013- The waste toner pipe is clogged. - Check the connector for any fault in



16

0010 The power has been turned off and thenback on without resetting the error.

connection. - Replace the waste tonerfeedscrew lock detecting switch. -Replace the waste toner feed unit. -Replace the DC controller PCB.


E014-

0000

There is a fixing motor error.The Phase lock signal of the fixing motor does notarrive for 2 sec even when the fixing motor hasbeen turned on.

- Check the connector forany fault in connection. -Replace the motor.

E020-

0000

There is no toner in the developing assembly;there is an error in the detection of developingtoner sensor connection; there is an error in thedetection of hopper toner sensor connection.The presence of toner is detected inside the subhopper and, in addition, the absence of toner isdetected inside developing assembly for 120 seccontinuously even when operation has beenunder way for the supply of toner to thedeveloping assembly.

- Check the connector of thedeveloping toner sensor forany fault in connection. -Replace the developing tonersensor. - Replace the hoppertoner sensor.

E020-

0001

There is no toner in the developing assembly;there is an error in the detection of developingtoner sensor connection; there is an error in thedetection of hopper toner sensor connection.

At power-on, the connection of the developingassembly toner sensor is not detected.

- Check the connector forany fault in connection. -Replace the sensor.

E020-

0002

There is no toner in the developing assembly;there is an error in the detection of developingtoner sensor connection; there is an error in thedetection of hopper toner sensor connection.

At power-on, the connection of the developinghopper toner sensor is not detected.

- Check the connector forany fault in connection. -Replace the sensor.

E025-

0001

There is a toner feed motor over-current detectionerror, there is a toner bottle motor connection

detection error. An over-current has been detected in the tonerfeed motor.

- Check the connector for

any fault in connection. -Replace the motor.

E025-

0002

There is a toner feed motor over-current detectionerror, there is a toner bottle motor connectiondetection error.

An over-current has been detected in the tonerbottle motor.




17

E025-

0003

There is a toner feed motor over-current detectionerror, there is a toner bottle motor connectiondetection error.

At power-on, the connection of the toner bottlemotor is not detected.


E032-

0001

The NE controller counter has malfunctioned. An open circuit has been detected for the countpulse signal.

Turn off the main power, andcheck for an open circuit inthe cable; then, turn the mainpower back on.

E061-

0001

There is a potential control error/there is an APCerror.

As a result of potential control, the drum surfacepotential (VL2) of the background is 200 V orhigher (i.e., causing a solid black image).

- Replace the potentialsensor unit. - Replace thelaser scanner unit. - Replacethe DC controller PCB.

E061-

0002

There is a potential control error/there is an APC

error.The primary charging output used at time ofprinter output and the drum surface potential afterlaser output is identified as being 200 V or more(i.e., causing a solid black image).

- Replace the potentialsensor unit. - Replace thelaser scanner unit. - Replacethe DC controller PCB.

E100-

0001

There is a BD error. A check is made of VLOCK at intervals of 100msec while the laser is on. An error will beidentified if it is not detected 10 times insequence.

- Replace the laser scannerunit. - Replace the DCcontroller PCB.

E102-

0001

There is a laser verify error.The machine model ID that has been read fromthe laser scanner EEPROM is not correct.

E110-

0001

There is a polygon motor error.- Although the polygon motor has been turned on,VLOCK is not detected at all within 76.5 sec. - Attime of a shift from full-speed to half-speedcontrol, VLOCK is not detected at all for 7.5 sec. -

At time of half-speed control, a check is made ofVLOCK at intervals of 100 msec. An error will beidentified if it is not detected 10 timescontinuously.

- Replace the laser scannerunit. - Replace the DCcontroller PCB.

E121-

0001

There is a controller cooling fan error.Even though the controller cooling fan has beenturned on, the controller cooling fan stop signalhas been detected for 5 sec or more.

- Check the connector forany fault in connection. -Replace the fan.

E193- There is a gate array error.



18

0001 The add-on through setting of the IMGI cannotcorrectly be done (it is not correctly set 10continuous times)


E196-

1abb

The EEPROM is faulty.There is a mismatch between the data that hasbeen written in EEPROM and the data that hasbeen read. (a: chip No. 0 through 5; bb: chipfaulty address)

- Initialize the RAM. - Replacethe EEPROM. - Replace theDC controller PCB.

E196-

2abb

The EEPROM is faulty.The ID in EEPROM that has been read and theID in ROM are compared. An error will beidentified if they do not match. (a: chip No. 0through 5; bb: chip faulty address)

- Initialize the RAM. - Replacethe EEPROM. - Replace theDC controller PCB.

E196-

3abb

The EEPROM is faulty.When the main power is turned on, the ID inEEPROM and the ID in ROM are compared.

An error will be identified if they do not match.(a: chip No. 0 through 5; bb: chip faultyaddress)

- Check the position andcondition of the EEPROM. -Initialize the RAM. - Replacethe EEPROM. - Replace theDC controller PCB.

E197-0000

There is an error in communication betweenthe DC controller PCB and the video PCB/anerror in communication of the DC controller

PCB. An error in the communication between the DCcontroller PCB and the video PCB hasoccurred.

E197-

0001

There is an error in communication betweenthe DC controller PCB and the video PCB/anerror in communication of the DC controllerPCB.

An error in the communication with the laserdriver module of the DC controller PCB has

occurred.

E225-

1010

Error in CIS Unit (DADF)- The error is cleared by turning off/on thepower switch. This triggers function-restrictedmode. - CIS unit suspends its functions; onlyCCD unit performs duplexing reading. -Functions will be automatically restored byreplacing CIS unit.



19

E240-

0000

The communication between the maincontroller PCB and the DC controller PCB isfaulty.There is an error in the communicationbetween the main controller PCB and the CPU

of the DC controller PCB.

- Check the connector for anyfault in connection. - Replacethe DC controller PCB. -Replace the main controllerPCB.

E315-

0007

There is a fault in the image data.There is a JIBIG encode error.

- Turn off and then back on thepower.

E315-

000d

There is a fault in the image data.There is a JBIG decode error.

- Turn off and then back on thepower.

E315-

0200

There is a fault in the image data.CRC error detected in OpenI/F (image transferfrom the external controller); retried but failedto restore.

- Replace the external controllerconnection PCB

E315-0300

There is a fault in the image data.Cubic timeout

- Turn off/on the power switch.Replace the PCB for frequenterror occurrence.

E315-

0400

There is a fault in the image data.Shift device A timeout


E315-

0401

There is a fault in the image data.Shift device B timeout


E503-0002

There is an error in the finisher internal

communication (finisher).There is an error in the communicationbetween the finisher and the saddle unit.

- Check the connection

between the saddle stitchercontroller PCB and the finishercontroller PCB.

E503-

0003

There is an error in the finisher internalcommunication (finisher).There is an error in the communicationbetween the finisher and the punch unit.

- Check the communicationbetween the saddle stitchercontroller PCB and the finishercontroller PCB.


E505-

0001

There is a finisher backupmemory error (finisher).

An error has occurred inthe data stored in thebackup memory.

- Turn off the main power; check the DC controllerPCB and the finisher controller PCB for wiring;check the 24-V system fuse; then, turn the mainpower back on.

E505-

0002

There is a finisher backupmemory error (finisher).

- Turn off the main power; check the DC controllerPCB and the puncher controller PCB for wiring;



20

There is an error in thepunch unit EEPROM data.

then, check the 24-V system fuse; then, turn themain power back on.

E514-

8001

There is a trailing edgeassist motor error(finisher).The home position sensordoes not go off even whenthe trailing edge assistmotor has rotated for aspecific period of time.

1. Check the trailing edge assist home positionsensor. Is the sensor normal? 2. Check the wiring

between the finisher controller PCB and the trailingedge assist motor. Is it normal? 3. Check the trailingedge assist mechanism. Is there a fault? 4. Tryreplacing the trailing edge assist motor. Is theproblem corrected?

E514-

8002

There is a trailing edgeassist motor error(finisher).The home position sensordoes not go on even when

the trailing edge assistmotor has rotated for aspecific period of time.

1. Check the trailing edge assist home positionsensor. Is the sensor normal? 2. Check the wiringbetween the finisher controller PCB and the trailingedge assist motor. Is it normal? 3. Check the trailingedge assist mechanism. Is there a fault? 4. Try

replacing the trailing edge assist motor. Is theproblem corrected?

E519-

0002

There is a gear changemotor error (finisher).The home position sensordoes not go on even whenthe gear change motor hasrotated for a specificperiod of time.

1. Check the gear change home position sensor. Isthe sensor normal? 2. Check the wiring between thefinisher controller PCB and the change motor. Is itnormal? 3. Check the gear change mechanism. Isthere a fault? 4. Try changing the gear changemotor. Is the problem corrected?

E519-

8001

There is a gear changemotor error (finisher).The home position sensordoes not go off even whenthe gear change motor hasrotated for a specificperiod of time.


E519-

8002

There is a gear changemotor error (finisher).The home position sensordoes not go on even when

the front alignment motorhas rotated for a specificperiod of time.


E530-

8001

There is a front alignmenterror. (finisher)The home position sensordoes not go off even when

1. Check the aligning plate home position sensor. Isit normal? 2. Check the wiring between the finishercontroller PCB and the aligning plate front motor. Isit normal? 3. Is there any mechanical obstacle in the



21

the front alignment motorhas rotated for a specificperiod of time.

path in which the aligning plate moves? 4. Tryreplacing the aligning plate front motor. Is theproblem corrected?

E531-

0001

There is a stapling error.(finisher)The home position sensordoes not go off even whenthe stapler motor hasrotated for a specificperiod of time.

1. Check the wiring between the finisher controllerPCB and the stapler. Is it normal? 2. Try replacingthe stapler. Is the problem corrected?

E531-

0002

There is a stapling error.(finisher)The home position sensordoes not go on even whenthe stapler motor has

rotated for a specificperiod time.

1. Check the wiring between the finisher controllerPCB and the stapler. Is it normal? 2. Try replacingthe stapler. Is the problem corrected?

E532-

8001

There is a stapler shifterror. (finisher)The home position sensordoes not go off even whenthe stapler shift motor hasrotated for a specificperiod of time.

1. Check the stapler shift home position sensor. Isthe sensor normal? 2. Check the wiring between thefinisher controller PCB and the stapler shift motor.Is it normal? 3. Is there any mechanical obstacle inthe path of the stapler shift base? 4. Try replacingthe stapler shift motor. Is the problem corrected?

E532-

8002

There is a stapler shift

error. (finisher)The home position sensordoes not go on even whenthe stapler shift motor hasrotated for a specificperiod of time.

1. Check the stapler shift home position sensor. Is

the sensor normal? 2. Check the wiring between thefinisher controller PCB and the stapler shift motor.Is it normal? 3. Is there any mechanical obstacle inthe path of the stapler shift base? 4. Try replacingthe stapler shift motor. Is the problem corrected?

E535-

8001

There is a swing error.(finisher)The home position sensordoes not go off even whenthe swing motor has

rotated for a specificperiod of time.

1. Check the swing home position sensor. Is itnormal? 2. Check the wiring between the finishercontroller PCB and the swing motor. Is it normal? 3.Is there a fault in the swing mechanism? 4. Tryreplacing the swing motor. Is the problemcorrected?

E535-

8002

There is a swing error.(finisher)The home position sensordoes not go on even whenthe swing motor has

1. Check the swing home position sensor. Is itnormal? 2. Check the wiring between the finishercontroller PCB and the swing motor. Is it normal? 3.Is there a fault in the swing mechanism? 4. Tryreplacing the swing motor. Is the problem



22

rotated for a specificperiod of time.

corrected?

E537-8001

There is a rear alignmenterror. (finisher)The home position sensordoes not go off even whenthe swing motor hasrotated for a specificperiod of time.

1. Check the aligning plate rear home positionsensor. Is it normal? 2. Check the wiring betweenthe finisher controller PCB and the aligning platerear motor. Is it normal? 3. Is there a mechanicalobstacle in the path of the aligning plate? 4. Tryreplacing the aligning plate rear motor. Is theproblem corrected?


E537-

8002

There is a rear alignment error.(finisher)The home position sensor doesnot go on even when the swingmotor has rotated for a specificperiod of time.

1. Check the aligning plate rear homeposition sensor. Is it normal? 2. Check thewiring between the finisher controller PCBand the aligning plate rear motor. Is itnormal? 3. Is there a mechanical obstacle inthe path of the aligning plate? 4. Tryreplacing the aligning plate rear motor. Is theproblem corrected?

E540-

8001

There is an upper trayascent/decent error. (finisher)- If the tray does not return tohome position when the tray 1shift motor is driven for 20

seconds. - If the tray does notmove to other area when tray 1shift motor is driven for 4 seconds.

1. Check the No. 1 tray area sensors 1through 3. Are they normal? 2. Check thewiring between the finisher controller PCBand the No. 1 tray shift motor. Is it normal?3. Is there a fault in the tray ascent/descent

mechanism? 4. Try replacing the No. 1 tray 1paper surface sensor tray shift motor. Is theproblem corrected?

E540-

8002

There is an upper trayascent/decent error. (finisher)- The dangerous area is reachedbefore the tray 1 paper surfacesensor detects paper surfaceduring the paper surface detectionoperation. - A discontinuous areais detected during tray operation

1. Check the No. 1 tray area sensors 1through 3. Are they normal? 2. Check thewiring between the finisher controller PCBand the No. 1 tray shift motor. Is it normal?3. Is there a fault in the tray ascent/descentmechanism? 4. Try replacing the No. 1 tray 1paper surface sensor tray shift motor. Is theproblem corrected?

E540-

8003

There is an upper trayascent/decent error. (finisher)The tray 1 closing detect switch isactivated while the tray 1 isoperating.

1. Check the No. 1 tray area sensors 1through 3. Are they normal? 2. Check thewiring between the finisher controller PCBand the No. 1 tray shift motor. Is it normal?3. Is there a fault in the tray ascent/descentmechanism? 4. Try replacing the No. 1 tray 1paper surface sensor tray shift motor. Is the



23

problem corrected?

E540-

8004

There is an upper trayascent/decent error. (finisher)Clock signal input cannot bedetected when the tray 1 shiftmotor has been driven for 0.2second.


E540-

8005

There is an upper trayascent/decent error. (finisher)The lock detection signal turnsOFF 150 ms after the lockdetection signal turned ON

1. Check the No. 1 tray area sensors 1through 3. Are they normal? 2. Check thewiring between the finisher controller PCBand the No. 1 tray shift motor. Is it normal?3. Is there a fault in the tray ascent/descentmechanism? 4. Try replacing the No. 1 tray 1

paper surface sensor tray shift motor. Is theproblem corrected?

E540-

8006

There is an upper trayascent/decent error. (finisher)The lock detection signal does notturn ON when the tray 1 shiftmotor has been driven for 1second.


E540-

8007

There is an upper trayascent/decent error. (finisher)The lock detection signal does notturn OFF when the tray 1 shiftmotor is at a stop.


E542-0003

There is a lower trayascent/descent error. (finisher)The safety switch has activated

1. Check the No. 2 tray area sensors 1through 3. Are the sensors normal? 2. Checkthe wiring between the finisher controller

PCB and the No. 2 tray shift motor. Is itnormal? 3. Is there a fault in the trayascent/descent mechanism? 4. Try replacingthe No. 2 tray shift motor. Is the problemcorrected?

E542-

8001

There is a lower trayascent/descent error. (finisher)

1. Check the No. 2 tray area sensors 1through 3. Are the sensors normal? 2. Check



24

There is a fault in the lower trayascent/descent motor clocksignal.

the wiring between the finisher controllerPCB and the No. 2 tray shift motor. Is itnormal? 3. Is there a fault in the trayascent/descent mechanism? 4. Try replacingthe No. 2 tray shift motor. Is the problem

corrected?

E542-

8002

There is a lower trayascent/descent error. (finisher)There is an area error.

1. Check the No. 2 tray area sensors 1through 3. Are the sensors normal? 2. Checkthe wiring between the finisher controllerPCB and the No. 2 tray shift motor. Is itnormal? 3. Is there a fault in the trayascent/descent mechanism? 4. Try replacingthe No. 2 tray shift motor. Is the problemcorrected?

E584-

0002

There is a shutter unit error.(finisher)The shutter open sensor does notgo on. (The shutter does notopen.)

1. Check the shutter home position sensor.

Is it normal? 2. Check the wiring between thefinisher controller PCB and the stack feedingmotor and between the finisher controllerPCB and the shutter open/close clutch. Is itnormal? 3. Is there a fault in the shuttermechanism? 4. Try replacing the stackedging motor and the shutter open/closeclutch. Is the problem corrected?

E584-

8001

There is a shutter unit error.

(finisher)The shutter open sensor fails togo off. (The shutter does notclose.)

1. Check the shutter home position sensor.Is it normal? 2. Check the wiring between thefinisher controller PCB and the stack feeding

motor and between the finisher controllerPCB and the shutter open/close clutch. Is itnormal? 3. Is there a fault in the shuttermechanism? 4. Try replacing the stackedging motor and the shutter open/closeclutch. Is the problem corrected?

E590-

8001

There is a punch motor error.(punch unit)The punch home position sensoris not detected even when thepunch motor has been driven for200 msec.

- Check the punch home position sensor,horizontal registration motor, and punchdriver PCB; thereafter, turn off and then backon the main power.

E590-

8002

There is a punch motor error.(punch unit)The puncher does not detect thepunch home position sensor whilethe motor is at rest at time ofpunch motor initialization.

- Check the punch home position sensor,horizontal registration motor, and punchdriver PCB; thereafter, turn off and then backon the main power.



25



26


E591-

8001

There is a punch dust sensor error. (punch unit)The incoming light voltage is faulty in thepresence of light.

- Turn off and then back onthe main power.

E591-

8002

There is a punch dust sensor error. (punch unit)The incoming light voltage is faulty in theabsence of light.

- Turn off and then back onthe main power.

E592-

8001

There is a punch horizontal registration sensorerror. (punch unit)The incoming light voltage is faulty in thepresence of light. (trailing edge sensor)

- turn off and then back onthe main power.

E592-

8002

There is a punch horizontal registration sensorerror. (punch unit)The incoming light is faulty in the absence of

light and voltage. (trailing edge sensor)


E592-

8003

There is a punch horizontal registration sensorerror. (punch unit)The incoming light voltage is faulty in thepresence of light. (horizontal registration sensor1)


E592-

8004

There is a punch horizontal registration sensorerror. (punch unit)The incoming light voltage is faulty in theabsence of light. (horizontal registration sensor

1)


E592-

8005



E592-

8006

There is a punch horizontal registration sensorerror. (punch unit)The incoming light voltage is faulty in theabsence of light. (horizontal registration sensor2)


E592-

8007



E592- There is a punch horizontal registration sensor - turn off and then back on



27

8008 error. (punch unit)The incoming light voltage is faulty in theabsence of light. (horizontal registration sensor3)

the main power.

E592-

8009



E592-

800A

There is a punch horizontal registration sensorerror. (punch unit)The incoming light voltage is faulty in theabsence of light. (horizontal registration sensor4)


E593-

8001

There is a punch shift motor error. (punch unit)

In the presence of light, the incoming lightvoltage HP sensor does not go off.

- Turn off and the back onthe main power.

E593-

8002

There is a punch shift motor error. (punch unit)In the absence of light, the incoming lightvoltage HP sensor does not go on.

- Turn off and the back onthe main power.

E5F0-

0001

There is a saddle paper positioning error.The paper positioning plate home positionsensor does not go on even when the paperpositioning plate motor has been driven for 1.33sec. paper positioning plate motor (M4S), paper

positioning plate home position sensor (PI7S)

- Check the paperpositioning plate motor(M4S) and the paperpositioning plate homeposition sensor (PI7S).


E5F0-

0002

There is a saddle paper positioning error.The paper positioning plate home positionsensor does not go off even when the paperpositioning plate motor has been driven for 1sec. paper positioning plate motor (M4S), paperpositioning plate home position sensor (PI7S)

- Check the paperpositioning plate motor(M4S) and the paperpositioning plate homeposition sensor (PI7S).

E5F1-

0001

There is a saddle paper folding error.The number of detection pulses of the paperfolding motor clock sensor is lower than aspecific value. paper folding motor (M2S), paperfolding motor clock sensor (PI4S)

- Check the paper foldingmotor (M2S) and the paperfolding motor clock sensor(PI4S).

E5F1-

0002

There is a saddle paper folding error.The state of the paper folding home position

- Check the paper foldingmotor (M2S) and the paper



28

sensor does not change even when the paperfolding motor has been driven for 3 sec. paperfolding motor (M2S), paper folding motor clocksensor (PI4S)

folding motor clock sensor(PI4S).

E5F2-

0001

There is a saddle guide error.The guide home position sensor does not go oneven when the guide motor has been driven for0.455 sec. guide motor (M3S), guide homeposition sensor (PI13S)

- Check the guide motor(M3S) and the guide homeposition sensor (PI13S).

E5F2-

0002

There is a saddle guide error.The guide home position sensor does not go offeven when the guide motor has been driven for1 sec. guide motor (M3S), guide home positionsensor (PI13S)

- Check the guide motor(M3S) and the guide homeposition sensor (PI13S).

E5F3-

0001

There is a saddle alignment error.

The aligning plate home position sensor doesnot go on even when the aligning motor hasbeen driven for 0.5 sec. (if at time ofinitialization, 1.67 sec) alignment motor (M5S),aligning plate home position sensor (PI5S)

- Check the alignmentmotor (M5S) and thealigning plate homeposition sensor (PI5S).

E5F3-

0002

There is a saddle alignment error.The aligning plate home position sensor doesnot go off even when the aligning motor hasbeen driven for 1 sec. alignment motor (M5S),aligning plate home position sensor (PI5S)

- Check the alignmentmotor (M5S) and thealigning plate homeposition sensor (PI5S).

E5F4-

0001

There is a saddle rear stapler error.The stitching home position sensor does not goon even when the stitching motor (rear) hasbeen driven in reverse for 0.5 sec or more.stitching motor (rear, M6S), stitching homeposition sensor (rear, MS5S)

- Check the stitching motor(rear, M6S) and thestitching home positionsensor (rear, MS5S).

E5F4-

0002

There is a saddle rear stapler error.The stitching home position sensor does not gooff even when the stitching motor (rear) hasbeen driven in normal direction for 0.5 sec ormore. stitching motor (rear, M6S), stitchinghome position sensor (rear, MS5S)

- Check the stitching motor(rear, M6S) and thestitching home positionsensor (rear, MS5S).

E5F5-

0001

There is a saddle front stapling error.The stitching home position sensor does not goon even when the stitching motor (front) hasbeen driven in reverse for 0.5 sec or more.stitching motor (front, M7S), stitching homeposition sensor (front, MS7S)

- Check the stitching motor(front, M7S) and thestitching home positionsensor (front, MS7S).



29


E5F6-

8005

There is a saddle butting error.The paper pushing plate leading edgeposition sensor does not go on even when

the paper pushing plate has been driven for0.3 sec or more. paper pushing plate motor(M8S), paper pushing plate leading edgeposition sensor (PI15S)

- Check the paper pushing plate

motor (M8S) and the paperpushing plate leading edgeposition sensor (PI15S).

E5F9-

0001

There is a saddle switch error.With any of the sensor identifying itsrespective cover as being closed, the inlet

- Check the inlet cover switch(MS1S), front cover switch(MS2S), and the delivery cover

E5F5-

0002

There is a saddle front stapling error.The stitching home position sensor does not gooff even when the stitching motor (front) hasbeen driven in normal direction for 0.5 sec ormore. stitching motor (front, M7S), stitching

home position sensor (front, MS7S)

- Check the stitching motor(front, M7S) and thestitching home positionsensor (front, MS7S).

E5F6-

8001

There is a saddle butting error.The paper pushing plate home position sensordoes not go on even when the paper pushingplate motor has been driven for 0.3 sec or more.paper pushing plate motor (M8S), paperpushing plate home position sensor (PI14S)

- Check the paper pushingplate motor (M8S) and thepaper pushing plate homeposition sensor (PI14S).

E5F6-

8002

There is a saddle butting error.The paper pushing plate home position sensordoes not go off even when the paper pushing

plate motor has been driven for 80 msec. paperpushing plate motor (M8S), paper pushing platehome position sensor (PI14S)

- Check the paper pushingplate motor (M8S) and the

paper pushing plate homeposition sensor (PI14S).

E5F6-

8003

There is a saddle butting error.The number of detection pulses of the paperpushing plate motor clock sensor is lower than aspecific value. paper pushing plate motor(M8S), paper pushing plate motor clock sensor(PI1S)

- Check the paper pushingplate motor (M8S) and thepaper pushing plate motorclock sensor (PI1S).

E5F6-

8004

There is a saddle butting error.

The paper pushing plate leading edge sensordoes not go off even when the paper pushingplate motor has been driven for 80 msec. paperpushing plate motor (M8S), paper pushing plateleading edge position sensor (PI15S)

- Check the paper pushing

plate motor (M8S) and thepaper pushing plate leadingedge position sensor(PI15S).



30

cover switch is identified as being open for1 sec from the start of initial rotation orprinting: - inlet cover sensor (PI9S) - frontcover open/closed sensor (PI2S) - deliverycover sensor (PI3S) Or, the front cover

switch (MS2S) or the delivery cover switch(MS3S) is open. inlet cover switch (MS1S),front cover switch (MS2S), delivery coverswitch (MS3S)

switch (MS3S).

E5F9-

0002

There is a saddle switch error.With any of the following sensors identifyingits respective cover as being closed, thefront cover switch is identified as beingopen for 1 sec or more after the start ofinitial rotation or printing. - inlet coversensor (PI9S) - front cover open/closed

sensor (PI2S) - delivery cover sensor (PI3S)- front cover switch (MS2S), delivery coverswitch (MS3S)

- Check the front cover switch(MS2S) and the delivery coverswitch (MS3S).

E5F9-

0003

There is a saddle switch error.With any of the following sensors identifyingits respective cover as being closed, thedelivery cover switch is identified as beingopen for 1 sec or more from the start ofinitial rotation or printing: - inlet coversensor (PI9S) - front cover open/closed

sensor (PI2S) - delivery cover sensor (PI3S)- delivery cover switch (MS3S)

- Check the delivery cover switch(MS3S).

E602 error in hard disk or HDD encryption board

E604-

0000

The image memory is faulty or inadequate.The memory is inadequate for the model.

- Add memory.

E609-

0008

The hard disk is faulty. At time of start-up, the HDD fails to reach aspecific temperature within a specific periodof time.

- Replace the hard disk. - Replacethe DC controller PCB.

E609-0009

The hard disk is faulty. At time of a sleep shift, the temperature isbelow a specific level.

- Replace the hard disk. - Replacethe DC controller PCB.

E610

The HDD encryption key is faulty.(hardware composition error, initializationerror, ID key error, ID processing error)

- Check the hardware composition.- Turn off and then on the mainpower.

E611- retried reboot due to SRAM crash and the Clear SRAM to cancel the



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0000 like during the shutdown recovery jobexecutionSRAM data were broken and the stored jobinformation cannot be read; this causes therepeated reboot trials to recover the power

shutdown, and thus the redundant jobtransmission. This phenomenon triggers Ecode.

shutdown recovery job.

E612error in postponement Timing: when startingthe host machine

Write the correct license and newserial numbers and turn off/on thepower switch. - Turn off and thenon the main power.

E674-0001

There is a fault in the communicationbetween the fax controller PCB (2-line) and

the main controller PCB. An attempt to set fax device mode hasfailed.

- Check the connection of thecable between the fax controllerPCB (2-line) and the main

controller PCB. - Replace the ROMDIMM of the fax controller PCB (2-line). - Replace the fax controllerPCB (2-line). - Replace the maincontroller PCB.

E710-

0001

There is a fault in IPC initialization. At time of power-on, the communications ICon the main controller PCB does notbecome ready within 3 sec after start-up.

- Check the connection of thecable.

E710-

0002

There is a fault in IPC initialization.

At power-on, the machine communicationIC has detected an error.

- Check the connection of the

cable.

E711-

0001

There is a fault in the IPC communication. After power-on, the occurrence of an errorhas been written 4 times in 1.5 sec to theerror register of the communications IC onthe main controller PCB.

- Check the connection of thecable


E711-

0002

There is a fault in the IPC communication. After power-on, the machine communication IChas detected an error.


E713-

0000

There is a sorter IPC error. An error has been detected in the sortercommunication IC.

- Check the connection of thecable. - Replace the finishercontroller PCB. - Replace theDC controller PCB.



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E717-

0001

There is a fault in the communication with the NEcontroller. After correcting the fault, be sure toreset the error.(COPIER>FUNCTION>CLEAR>ERR)

An error has occurred at time of NE controller

start-up. The NE controller that was connectedbefore power-off is not connected at power-on.


E717-

0002

There is a fault in the communication with the NEcontroller. After correcting the fault, be sure toreset the error.(COPIER>FUNCTION>CLEAR>ERR)There is an IP error while the NE controller is inoperation. The IPC may have an open circuit orthe IPC communication cannot be recovered.


E719-

0001

There is a fault in the coin vendor. After

correcting the fault, be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR) An error has occurred at time of coin vendorstart-up. The coin vendor was connected beforepower-off, but is not connected at power-on.

- Check the connector of thecable.

E719-

0002

There is a fault in the coin vendor. Aftercorrecting the fault, be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)

An IPC error has occurred while the coin vendoris in operation. The IPC may have an opencircuit, or the IPC communication cannot be

recovered. The pickup/delivery signal line has anopen circuit. An illegal connection has beendetected.


E719-

0003

There is a fault in the coin vendor. Aftercorrecting the fault, be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)While a unit price is being obtained at start-up,an error has occurred in the communication withthe coin vendor.


E719-

0011

There is a fault in the coin vendor. After

correcting the fault, be sure to reset the error.(COPIER>FUNCTION>CLEAR>ERR)

An error has occurred at card reader start-up.The card reader that was connected beforepower-off is not connected at power-on.


E719-

0012

There is a fault in the coin vendor. Aftercorrecting the fault, be sure to reset the error.




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(COPIER>FUNCTION>CLEAR>ERR) An IPC error has occurred while the card readeris in operation. The IPC may have an opencircuit, or the IPC communication cannot berecovered.

E730 There is a fault in the PDL software

- Execute PDL resetting. -Turn off and then on the mainpower. - Check the connectionof the SURF board. - Re-install the firmware. - Replacethe main controller PCB.

E732-

0001

Error in reader communication

There is a communication error between thereader and main controller (DDI-Scommunication error), or between the reader andthe charger unit.

- Check the communicationbetween the reader unit andthe main controller. - Checkthe power supply of the reader

unit. (Check to see ifinitialization takes place atstart-up.) - Replace the readercontroller PCB, reader relayPCB, or main controller PCB. -Check the connection of thecharger unit. (iR5075/5075Nonly.)

E732-

8888

Error in reader communicationError in difference of scanner

- check the scanner model - inservice mode, select: COPIER> OPTION > BODY >

SCANTYPE to check

E733-

0000

There is a fault in the printer communication.The attempt at communication with the printerfails at start-up.

- Check the connection of thecable between the DCcontroller and the maincontroller. - Check the powersupply of the printer. (Checkto see if initialization takesplace at start-up.) - Replacethe DC controller PCB or themain controller PCB.

E733-

0001

There is a fault in the printer communication.There is a DDI-P communication error.

- Check the connection of thecable between the DCcontroller and the maincontroller. - Check the powersupply of the printer. (Checkto see if initialization takesplace at start-up.) - Replacethe DC controller PCB or the



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main controller PCB.

E740-

0002

There is a fault in the Ethernet board.The MAC address is illegal.ernet board.

- Replace the main controllerPCB.


E744There is a fault in thelanguage file/boot ROM.

- Download the language file of the correctversion. - Replace the boot ROM with one of theappropriate version.

E746-

0003

There is an error caused by amismatch of the accessoriesboard.

At start-up, a UFR board for adifferent model has been

detected.

- Replace the UFR board with one for the modelin question.

E748-

4910

Error in controller board.Error in detection of thecontroller plate differs fromthe equipment

- Replace the main controller PCB.

E804-

0000

There is a DC power supplyfan error/there is an IH powersupply cooling fan error.The DC power supply fanstop signal has been

detected for 5 sec or moreeven when the DC power fanis on.

- Check the connection of the connector. -Replace the fan.

E804-

0001

There is a DC power supplyfan error/there is an IH powersupply cooling fan error.The IH power supply coolingfan stop signal has beendetected for 5 sec or moreeven when the IH powersupply cooling fan is on.


E804-

0002

There is a DC power supplyfan error/there is an IH powersupply cooling fan error.The accessories powersupply cooling fan stop signalhas been detected for 5 secor more even when the




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accessories power supplycooling fan is on.

E805-

0001

There is a heat discharge fanerror/there is a feed fan error.The heat discharge fan stopsignal has been detected for5 sec or more even when theheat discharge fan is on.


E805-

0002

There is a heat discharge fanerror/there is a feed fan error.The feed fan stop signal hasbeen detected for 5 sec evenwhen the feed fan is on.


E808-

0001

IH power supply input errorThe IH power supply input

voltages are higher than thestipulated voltages

- Connect with the outlet of a correct voltage. -

Check the connection of the connector. -Replace the fixing heater power supply.

E808-

0002

IH power supply input errorThe IH power supply inputvoltages are lower than thestipulated voltages

- Connect with the outlet of a correct voltage. -Check the connection of the connector. -Replace the fixing heater power supply.

E821-

0001

There is a cleaner cloggingerror.Clogging of toner inside thecleaner has been detected

with reference to an abnormalrise in the cleaner thermistor.

- Remove the collecting toner from inside thecleaner. - Replace the air filter of the heatdischarge fan.

E824-

0001

There is a primary chargingcooling fan error.The primary charging coolingfan stop signal has beendetected for 5 sec or moreeven when the primarycharging cooling fan is on.


E840-

0001

There is a shutter error.While the shutter is inoperation, the sensor signal isnot detected and, in addition,it is still not detected after 3retries.

- Check the connection of the connector of the

shutter motor and the shutter HP sensor. - checkthe mounting of the pin used to match the shuttergear phase of the fixing unit (See descriptionsunder "Points to Note When Mounting the FixingRoller.") - Replace the shutter HP sensor and theshutter motor.

E840- There is a shutter error. - Check the connection of the connector of the



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0002 The interval of ON-OFFdetection by the sensor inresponse to shutter operationis shorter than a specific timeperiod.

shutter motor and the shutter HP sensor. - checkthe mounting of the pin used to match the shuttergear phase of the fixing unit (See descriptionsunder "Points to Note When Mounting the FixingRoller.") - Replace the shutter HP sensor and the

shutter motor.

E841-

0001

There is an error in thedetection of fixing inlet guideconnection.

At power-on, the connectionof the fixing inlet guidesolenoid is not detected.

- Check the connection of the connector. -Replace the solenoid.

Canon IR2535 Trouble Error Codes

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