Cancun flowchart (interactive) board game

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description

For Cancun Market's process modernization, the company was analyzed and structured to the SPOTS Tracking Systems SaaS product. The above project was used to train all 26 personnel and improve understanding of the operations. Keep in mind that the original is a hyper-linked PDF for ease of workflow navigation.

Transcript of Cancun flowchart (interactive) board game

Page 1: Cancun flowchart (interactive) board game

Close

Accounting

Warehouse Expedite

McEwen

Vista

Cedar Hill Mall

Irving Mall

Ridgmar

CHARMAXCOASTER Deliveries

908CRAFTON

GENERATION TRADE

GOLDEN FURNITURE HOUSTON

CROWN MARK SOUTHERLAND

PFC FURNITUREUNITED

FURNITURE Other Vendors

HOMELEGANCE WELMAXAMERICAN FURNITURE

MANF

GLOBAL FURNITURE McFerran

Purchasing

rvaldes
Sticky Note
This represents the sales area. Users: Alejandra Hernandez Angelica Paniagua Blanca Martinez Dalia Vela Juan Martinez Karla Sandoval Luz Castellanos Manuel Larraga Maria Mora Maribel Cruz Martin Reavis Mayra Rayo Melissa Noe Paola Ramirez Rodrigo Frutos Steven Pollock
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Sticky Note
This represents the purchasing area. Users: Angelica Paniagua Karla Sandoval Manuel Larraga Martin Reavis
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This represents the warehouse area. Users: Karla Sandoval Martin Reavis Randolfo Carias
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This represents the Expedite area. Users: Julia Muñoz Martin Reavis Melissa Noe
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Sticky Note
This represents the Accounting area. Users: Gabriela Reavis Diana Vilchis
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Sticky Note
This represents the close area. This is the end game. Users: Martin Reavis
Page 2: Cancun flowchart (interactive) board game

Initial Status:

Receiving Status:

Receiving Status:

Receiving Status:

OPS Statuses are internal.Therefore, they are optional and can

be bypassed.

S14 Send to PurchasingS20 Send to TBO: CROWN MARKS21 Send to TBO: SOUTHERLANDS22 Send to TBO: CHARMAXS23 Send to TBO: COASTERS24 Send to TBO: CRAFTONS25 Send to TBO: GENERATION TRADES26 Send to TBO: GOLDEN FUR HOUS27 Send to TBO: HOMELEGANCES28 Send to TBO: WELMAXS29 Send to TBO: AMERICAN FUR MANFS30 Send to TBO: GLOBAL FURS31 Send to TBO: PFC FURNITURES32 Send to TBO: UNITED FURS33 Send to TBO: Other VendorsS34 Send to TBO: McFERRAN

Receiving Status:

Receiving Status:S17 Send to Accounting

S16 Send to Close

S15 Send to Warehouse

S01 New Order

S01 New Item

S02 In Transit to McEwen

S04 In Transit to Cedar Mall

S05 In Transit to Irving Mall

S06 In Transit to Ridgmar

S07 In Transit to Vista

S11 At Sales

S40 Xfer from McEwen

S41 Xfer from Cedar Hill

S42 Xfer from Vista

S43 Xfer from Irving Mall

S44 Xfer from Ridgmar

S12 On Hold

P01 At Purchasing

P20 TBO: CROWN MARK

P21 TBO: SOUTHERLAND

P22 TBO: CHARMAX

P23 TBO: COASTER

P24 TBO: CRAFTON

P25 TBO: GENERATION TRADE

P26 TBO: GOLDEN FUR HOU

P27 TBO: HOMELEGANCE

P28 TBO: WELMAX

P29 TBO: AMERICAN FUR MANF

P30 TBO: GLOBAL FUR

P31 TBO: PFC FURNITURE

P32 TBO: UNITED FUR

P33 TBO: Other Vendors

P34 TBO: McFERRAN

W01 At Warehouse

C01 Closed

A01 At Accounting

rvaldes
Sticky Note
This is the status for the Newly Created Orders. Note: I suggest that once the items of the order get moved, the order is no longer a "New Order", therefore, I feel that it should be move to "S11 At Sales" for the order. Just a suggestion.
rvaldes
Sticky Note
This is the status for the Newly Created Items. Note: This is good to let everyone know what is going on and when the item go freshly created.
rvaldes
Sticky Note
This is a generic place for items and order to land if people send them out. Not: Suggestion, this is a good place to send order and items from the "New" statuses, so there will be no confusion between "New" orders/items and NOT SO new orders/items.
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Sticky Note
This is the status where items/orders are in transit to McEwen. Note: Suggestion: Use it to transfer items/orders between stores.
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This is the status where items/orders are in transit to Cedar Hill. Note: Suggestion: Use it to transfer items/orders between stores.
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Sticky Note
This is the status where items/orders are in transit to Irving Mall. Note: Suggestion: Use it to transfer items/orders between stores.
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This is the status where items/orders are in transit to Ridgmar. Note: Suggestion: Use it to transfer items/orders between stores.
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This is the status where items/orders are in transit to Vista. Note: Suggestion: Use it to transfer items/orders between stores.
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This is the status where items/orders that need to be held up for whatever reason. Ex. Credit problems, the customer is undecided, etc...
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If the item is being transferred by a specific store. In this case, McEwen. As Martin for further guidance on this status.
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If the item is being transferred by a specific store. In this case, Cedar Hill. As Martin for further guidance on this status.
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If the item is being transferred by a specific store. In this case, Vista. As Martin for further guidance on this status.
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Sticky Note
If the item is being transferred by a specific store. In this case, Irving Mall. As Martin for further guidance on this status.
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If the item is being transferred by a specific store. In this case, Ridgmar. As Martin for further guidance on this status.
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Sticky Note
All these statuses send the items/orders items to purchasing. You can assign them to a specific TBO bucket like Crafton or Coaster. Note: The "Purchasing" is more generic, which is good when an order has multiple items that go to different vendors.
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If you want to send the orders/items to the warehouse to be processed, use this status.
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Using this status will send the orders/items to close. Warning: Please use wisely. Suggestion, use for only cancelation.
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Using this status will send the orders/items to accounting for checking and to place the information in QuickBooks or other accounting systems. Note: This is critical, because accounting is the back bone of the operations. They need to make sure they are tracking the money.
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Receiving Status:

OPS Statuses are internal.Therefore, they are optional and can be bypassed.

P60 Drop Shipping to Warehouse

Receiving Status:

P40 Return to SalesP70 On BackorderP71 Discontinued

P61 Drop Shipping to Store: McEwenP63 Drop Shipping to Store: Cedar HillP64 Drop Shipping to Store: IrvingP65 Drop Shipping to Store: RidgmarP66 Drop Shipping to Store: Vista Ridge

Receiving Status:

P01 At Purchasing

P20 TBO: CROWN MARK

P21 TBO: SOUTHERLAND

P22 TBO: CHARMAX

P23 TBO: COASTER

P24 TBO: CRAFTON

P25 TBO: GENERATION TRADE

P26 TBO: GOLDEN FUR HOU

P27 TBO: HOMELEGANCE

P28 TBO: WELMAX

P29 TBO: AMERICAN FUR MANF

P30 TBO: GLOBAL FUR

P31 TBO: PFC FURNITURE

P32 TBO: UNITED FUR

P33 TBO: Other Vendors

P34 TBO: McFERRAN

P10 TBO Hold

P40 Ordered: CROWN MARK

P41 Ordered: SOUTHERLAND

P42 Ordered: CHARMAX

P43 Ordered: COASTER

P44 Ordered: CRAFTON

P45 Ordered: GENERATION TRADE

P46 Ordered: GOLDEN FUR HOU

P47 Ordered: HOMELEGANCE

P48 Ordered: WELMAX

P49 Ordered: AMERICAN FUR MANF

P50 Ordered: GLOBAL FUR

P51 Ordered: PFC FURNITURE

P52 Ordered: UNITED FUR

P53 Ordered: Other Vendors

P54 Ordered: McFerran

S11 At Sales

S02 In Transit to McEwen

S04 In Transit to Cedar Mal

S05 In Transit to Irving Mall

S06 In Transit to Ridgmar

S07 In Transit to Vista

W02 In Transit to CM Warehouse

rvaldes
Sticky Note
This is the general pool of items and orders that needs to be handled by the purchasing agents. Note: This is good for items and orders that the sales people do not know what to do with, but know that purchasing needs to handle.
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Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
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Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for minor vendors that may need a special order.
rvaldes
Sticky Note
This is the TBO pool of items and orders that needs to be ordered by the purchasing agents. This is one is for this specific vendor
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Sticky Note
This status can puts that items/orders on Hold for whatever reason.
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This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
rvaldes
Sticky Note
This is the pool of items and orders that have be ordered by the purchasing agents. Note: Suggestion, it is best to keep orders/items here until the vendor confirms that they are being dropped shipped to the warehouse or stores.
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Sticky Note
Use this status to send items/orders to the warehouse. The warehouse should expect the shipments.
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Sticky Note
Use this status to send back to the sales for a back order situation.
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Use this status to send items/orders to the sales in their GENERAL pool of work.
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Use this status to send back to the sales in order to talk to the client to select another item.
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Sticky Note
Use this status to send items/orders to the Sales. Each specific store should expect the shipments.
Page 4: Cancun flowchart (interactive) board game

Receiving Status:

Receiving Status

C01 Closed

A20 Send to Close

A21 Send to Sales

OPS Statuses are internal.Therefore, they are optional and can

be bypassed.

Receiving Status:

S11 At Sales

A10 Layway

A11 Hold

A30 India Team

A12 Refunding in Process

A01 At Accounting

S11 At Sales

C01 Closed

rvaldes
Sticky Note
This is the status where accounting receieves all the orders & items.
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Sticky Note
This is the status where the accountants can put the items or orders in layway.
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Sticky Note
This is the status where the accountants can put the items or orders in "Hold" for whatever reason.
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This is the status where the accountants place the items or orders that need to be refunded.
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This is the status where the accountants place the items or orders that need to be reviewed by the India Team.
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This is the status where the accountants can use to send orders and items back to Sales.
rvaldes
Sticky Note
This is the status where the accountants can use to send orders and items to be closed and files away. Note: This is technically the "Done" pile.
Page 5: Cancun flowchart (interactive) board game

Receiving Status:

Receiving Status:

Receiving Status:

W22 Send to Accounting

W21 Send to Expedite

OPS Statuses are internal.Therefore, they are optional and can be bypassed.

W20 Send to Sales

Receiving Status:

W02 In Transit to CM Warehouse

W01 At Warehouse

W10 Picking Inventory

W12 Waiting Customer Pickup

W11 Hold

S11 At Sales E01 At Expedite

A01 At Accounting

rvaldes
Sticky Note
Items and order that come to the warehouse area. This is usually the receiving team.
rvaldes
Sticky Note
Items and order that come to the warehouse area from purchasing. This is usually the receiving team responsibility to check the bill of lighten to ensure that the items/orders in transit get received.
rvaldes
Sticky Note
This is for personnel to let others know that they are picking the inventory.
rvaldes
Sticky Note
This status is for holding items/orders for whatever reason.
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Sticky Note
This is for items/orders that the customers is going to directly going to pickup.
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Sticky Note
Send the order/items to back to Sales.
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Sticky Note
Send the order/items to back to Expedite in order to deliver the items/orders to the customers.
rvaldes
Sticky Note
If the customer picks the items/orders to the warehouse, just send it accounting to process the items and orders into Ez-Pro, the India Team, or QuickBooks. They will send it to close from there. Note: It is a good to send stuff to accounting in order for them to match and see what is going on. It is a good control check.
Page 6: Cancun flowchart (interactive) board game

Receiving Status:

Receiving Status:

E20 Send to Accounting

OPS Statuses are internal.Therefore, they are optional and can

be bypassed.

E22 Send to Sales

E30 Transfer to Cedar HillE31 Transfer to IrvingE32 Transfer to RigmarE33 Transfer to VistaE34 Transfer to McEwen

E21 Send to Warehouse

Receiving Status:

Receiving Status:

E01 At ExpediteE11 Packaging

E10 Hold

W01 At Warehouse

S11 At Sales

S02 In Transit to McEwen

S04 In Transit to Cedar Mall

S05 In Transit to Irving Mall

S06 In Transit to Ridgmar

S07 In Transit to Vista

A01 Accounting

rvaldes
Sticky Note
This is the Delivery Area. You will receive order to send to different places from here.
rvaldes
Sticky Note
If the orders/items needs to be on hold for whatever reason before delivery, you should place them here.
rvaldes
Sticky Note
If the orders/items needs to be on packaged for whatever reason before delivery, you should place them here.
rvaldes
Sticky Note
This will send the items and order to accounting.
rvaldes
Sticky Note
This will send the items and order to the back to the warehouse personnel.
rvaldes
Sticky Note
This will send the items and orders to sales. It is generic for a reason. Just in case you do not know what is going on.
rvaldes
Sticky Note
This will send the orders/items to a specific store. At least in transit to them.
Page 7: Cancun flowchart (interactive) board game

Receiving Status:

Return to AcocuntingReceiving Status:

A01 At AccountingC01 Closed

rvaldes
Sticky Note
This is the graveyard/filling cabinet of orders and items. This is the end game. This is where you no longer have to worry about the orders/items. Note: Clients may call about his previous orders/items, use this as your database of information to be able to talk to him in an informed matter.
rvaldes
Sticky Note
If for whatever reason, one has to revive orders/items, use the return to accounting status.