Can Systems Evaluation Be Simple and Elegant?

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Evaluating Complexity Presenter: Charles Gasper, TCC Group Can Systems Evaluation be Simple and Elegant? Evaluation 2015: Exemplary Evaluations in a Multicultural World November 13, 2015

Transcript of Can Systems Evaluation Be Simple and Elegant?

Page 1: Can Systems Evaluation Be Simple and Elegant?

Evaluating Complexity

Presenter: Charles Gasper, TCC Group

Can Systems Evaluation be Simple and Elegant?

Evaluation 2015: Exemplary Evaluations in a Multicultural World

November 13, 2015

Page 2: Can Systems Evaluation Be Simple and Elegant?

Evaluation isn’t new to public media

• Episodic

• Large project focused

• Discrete from organizations

Page 3: Can Systems Evaluation Be Simple and Elegant?

However, program theory is new

• Production and count focused

• Assumed impact

• Campaign is a swear word

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Challenge – Build framework for evaluation with program theory!

Must:

• Be sustainable

• Support multiple projects

• Allow integration of outcomes & impact across projects

• Include the possibility of partnerships

Make it “simple and elegant”

Page 5: Can Systems Evaluation Be Simple and Elegant?

Media has simple activities

Collection Production Distribution

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Media’s effects are also pretty simple

Nine Network of Public Media

Exposure Awareness Understanding Attitudes Activation

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At least at the 100,000 foot level Production Workflow

Openings, Transitions,

Graphics

Brand Sunday Arts

Brand Nine Arts Programs

& Activities

On Air Promos (Dependent on

Local Production)

Determine other Arts Orgs We

Need to Partner/Represent Develop/

Leverage Relationships with Arts Orgs

Create Funding Proposals

Arts Production

LSL Best of the Arts (Sun)

New ½ Arts Show

Sunday Arts Block

Connect w/ Arts Institutions re:

Upcoming Events & Stories

LSL (Monday)

Non-Broadcast Activity

Providing Access to Arts Content Online

Other in the Community Elements?

Audience

Scheduling Arts Programming

Scheduling Breaks

Creating Local Arts On-Air

Promos

Other Arts Programming

Editing On-Air Promos for

National Arts Programs

Increased Awareness of Arts Culture in STL

On Air, Online, In Community

Arts Orgs Realize Their Objectives

- Attendance- Recognition- Whatever

New Audiences

Increased Community Understanding of Importance of Arts

- Economy- Culture

St. Louis IDed as a Vibrant Arts

Community in STL & Beyond

Incorporating Arts ID into

Organization Language

Incorporating Arts ID into- Jack's Letter- Donor Letter- Member Letters- Pledge Scripts- Proposals

Strengthened ID as Trusted in STL Arts

Community

Increased Funding

Increased Nine Membership

Legend

Activity

Output

Outcome

Technical Support

Technical Support

Events

Additional Arts Related Content

Increased Nine DonorsIncreased Nine Underwriters/Foundations

Interstitials

Promotion

Promoting Arts Content on Websites

Promoting Arts Content in

Press Release

Promoting Arts Content in Magazine

Promoting Arts Content on Air

Promoting Arts Content in

Social Media

Page 8: Can Systems Evaluation Be Simple and Elegant?

At least at the 100,000 foot level Production Workflow

Openings, Transitions,

Graphics

Brand Sunday Arts

Brand Nine Arts Programs

& Activities

On Air Promos (Dependent on

Local Production)

Determine other Arts Orgs We

Need to Partner/Represent Develop/

Leverage Relationships with Arts Orgs

Create Funding Proposals

Arts Production

LSL Best of the Arts (Sun)

New ½ Arts Show

Sunday Arts Block

Connect w/ Arts Institutions re:

Upcoming Events & Stories

LSL (Monday)

Non-Broadcast Activity

Providing Access to Arts Content Online

Other in the Community Elements?

Audience

Scheduling Arts Programming

Scheduling Breaks

Creating Local Arts On-Air

Promos

Other Arts Programming

Editing On-Air Promos for

National Arts Programs

Increased Awareness of Arts Culture in STL

On Air, Online, In Community

Arts Orgs Realize Their Objectives

- Attendance- Recognition- Whatever

New Audiences

Increased Community Understanding of Importance of Arts

- Economy- Culture

St. Louis IDed as a Vibrant Arts

Community in STL & Beyond

Incorporating Arts ID into

Organization Language

Incorporating Arts ID into- Jack's Letter- Donor Letter- Member Letters- Pledge Scripts- Proposals

Strengthened ID as Trusted in STL Arts

Community

Increased Funding

Increased Nine Membership

Legend

Activity

Output

Outcome

Technical Support

Technical Support

Events

Additional Arts Related Content

Increased Nine DonorsIncreased Nine Underwriters/Foundations

Interstitials

Promotion

Promoting Arts Content on Websites

Promoting Arts Content in

Press Release

Promoting Arts Content in Magazine

Promoting Arts Content on Air

Promoting Arts Content in

Social Media

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Or is it really that complex?

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Let’s add community!

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Let’s add community!

Allign Public Media Organizations

Assess Public Media

Organizations

ID Organizations to Participate

Community Conversations

- Issues and Solutions

Common Agenda- Goals- Objectives- Outcomes

Alignment of Activities- Hub Market Stations- Local Partners

Shared Measurement

System Awareness

Station & Partner Dissemination of

Content

Content/Program Production

Understanding Public Media & Partner Driven

Action

Increased Dialogue in the

Community

Local Partner Activity

Improved Youth Outcomes

System Design, Goal Setting & Early ActivitiesImplementation of Mutually

Reinforcing ActivitiesOutcomes

Formative Evaluation

Organizational Assessment

Document & Support DevelopmentDevelop &

Implement SystemProcess Evaluation Capture & Assess Outcomes & Impact

Impact

New Projects

New Local Partners & Funders

Local Network Strengthened

Multi-Year Funding

Local FundraisingNew Prospect

Advising

Shared Content

Legend

Outcome

Activity

Output

National MarketingMarketing Capacity

Assessment

Create Brand Messaging, Communication Strategy &

Marketing Resource Website

Visibility & Effectiveness Assessment

Local MarketingAdvise as to how to Heighten Visibility of

the Initiative

Position Development

Create & Maintain an Initiative Website & Web Guidelines for Stations

National Content

Content Goal Setting

Content Managemnt System

Local ContentEstablish Editorial

Framework

Assess Stations' Content Creation &

Dissemination Capacity

Content Scheduling

Assess Local/National Content

Connectivity

Assess National Programming Possibilities

Nine Network of Public Media

American Graduate: Let’s Make It Happen Project Design

December 11, 2013

Shared Reinforcing Content

Assess Stations' Fundraising

Capacity

Use of Content by Teachers & Parents

Increased Youth Engagement in the Classroom

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Finding what’s critical!

Improved Community Perception

Improved Partner Perception

Improved Partner

Collaboration

Organizational Learning • Changes in how work is done • Changes in capacity to do the work

Our Work Increased

Awareness / Understanding

Discussion American Graduate

Champions

Increased Volunteerism &

Donations

Things Get Better for

Young People

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Impact on program managers

• Clarity

• Focus

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Challenges

• Fear

• Measurement fatigue

• Organizational culture

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Lessons learned

• Find clarity

• Overcome your fear

• Pick the ripe apples

• Refresh and revise

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CONTACT US @TCCGRP #EVAL15

Charles Gasper [email protected]

@KarcsiG