Campus Card Program Enterprise Solution€¦ · If your Campus Card solution looks, feels, and...
Transcript of Campus Card Program Enterprise Solution€¦ · If your Campus Card solution looks, feels, and...
Campus Card Program
Enterprise Solution
John Younk
Associate Director of Operations
2
3
4
Day 3
5
6
Day 5
7
8
Week 2
9
10
11
University Of Alberta
Fort McMurray Shelter
C$FREE!!!1200 Booked in the last 24 hours
12
1. Planning and then Flexibility (and then really fast planning)
2. Talent
3. Partnerships
4. Preparedness
13
Key Factors to Building an Emergency Shelter
Having your poop together for your everyday operations
means that your solution can be relied upon during
extraordinary circumstances
The degree that your system achieves Enterprise Status is
proportional to the level of Senior Administration Support.
14
The Enterprise System Principle
Corollary to the Enterprise System Principle:
Enterprise System Status is largely gained by behaving like an
Enterprise System that provides solutions to your entire
campus.
15
The Enterprise System Principle
How to behave like an Enterprise Solution Provider
1. Behave like the manager of an Enterprise Solution Provider
2. Be Relevant
3. Be Reliable
4. Be Compliant
16
Enterprise Systems
1. Behave like the manager of an Enterprise Solution Provider
17
Enterprise Systems
Enterprise Resource Planning System (ERP)
18
Behave
Dave
Dave has a team
19
Behave
Dave leverages other systems and services
John has a team
20
Behave
John leverages other systems and services
2. Be Relevant
21
Enterprise Systems
Upgrade
22
Be Relevant
1. Known Bug fixes
2. Systems Enhancements
3. Be Reliable
23
Enterprise Systems
99.9%
24
Be Reliable
3.5 Days
Project Management
25
Be Reliable
1. GANTT
2. RACI
Project Meetings
26
Be Reliable
1. Effective
2. Short, Frequent, Action
4. Be Compliant
27
Enterprise Systems
Campus Policy
28
Be Compliant
1. Information Technology Security Policy
2. Information Privacy Policy
Industry Standards
29
Be Compliant
1. Payment Card Industry (PCI)
2. Payment Application Data Security Standard (PADSS)
If your Campus Card solution looks, feels, and behaves
like an Enterprise Solution then it IS an Enterprise
Solution.
30
Be An Enterprise Solution
This is a responsibility that you have not only to your
department, but to your entire campus.
During extraordinary circumstances, make sure that your
services and the systems that support your services are
ready to deliver.