Campground Policy Highlights · Ocean Lakes Family Campground, 6001 S. Kings Hwy., Myrtle Beach, SC...

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Ocean Lakes Family Campground, 6001 S. Kings Hwy., Myrtle Beach, SC 29575 • 843.238.5636 (v. Jan. 2017, Page 1 of 5) Campground Policy Highlights We continue to monitor our guests' comments and contemplate ways to improve their experience at Ocean Lakes. Sadly, the biggest complaint we continue to receive is NOT about our campground or service, but about other guests’ behavior – please remember “young eyes” are watching and listening. Many guests have heralded the policy modifications that we have implemented during the last few years and we have seen guest behavior, and thus guest experiences, improve. We appreciate and value your feedback and hope you have a great vacation. Are You Aware? You will be charged $100 after you are warned once for the following violations: 1. Loud, lewd or vulgar music on golf cars, while walking or at your site. 2. Open containers on your golf car, or in your possession off your site. 3. "Cruising" during Quiet Hours (11 PM 7 AM) with no legitimate destination. No Warnings for taking rental cars off property! No Warnings for underage or reckless driving! Also Note: Drones are not permitted in the park for privacy and safety reasons. Flags must fit into a 2ft. x 2ft. size. They must not impede the vision of the driver. Aftermarket lighting is permitted on golf cars as long as it does not blink, pattern flash or strobe. The lights should NOT resemble emergency lighting. Learn more at www.OceanLakes.com or feel free to contact the Ocean Lakes Security team for more details or with any questions anytime at 843.828.4847. Park Policies & Information Families only, please. Consumption of alcoholic beverages is permissible at your site only by adults 21 years of age and older! 10 mph speed limit throughout the campground - strictly enforced. No motorcycles and no 2 and 3 wheeled gas operated vehicles inside the campground under power. No motorcycle "Coasting" to site past authorized areas. Gas golf cars are not allowed. Electric scooters and electric mo-peds are permitted. Riders must obey all traffic rules. All visitors must register at the Main Office before entering the campground. A parking permit is required inside Ocean Lakes. All visitor passes are $8 per day, per vehicle. Please note: the overflow parking lot located outside the Main Gate (near the fountain) is closed

Transcript of Campground Policy Highlights · Ocean Lakes Family Campground, 6001 S. Kings Hwy., Myrtle Beach, SC...

Page 1: Campground Policy Highlights · Ocean Lakes Family Campground, 6001 S. Kings Hwy., Myrtle Beach, SC 29575 • 843.238.5636 (v. Jan. 2017, Page 3 of 5) Campsite Policies • Check-out

OceanLakesFamilyCampground,6001S.KingsHwy.,MyrtleBeach,SC29575•843.238.5636(v.Jan.2017,Page1of5)

CampgroundPolicyHighlightsWecontinuetomonitorourguests'commentsandcontemplatewaystoimprovetheirexperienceat Ocean Lakes. Sadly, the biggest complaint we continue to receive is NOT about ourcampgroundorservice,butaboutotherguests’behavior–pleaseremember“youngeyes”arewatching and listening. Many guests have heralded the policy modifications that we haveimplemented during the last few years and we have seen guest behavior, and thus guestexperiences,improve.Weappreciateandvalueyourfeedbackandhopeyouhaveagreatvacation.

AreYouAware?Youwillbecharged$100afteryouarewarnedonceforthefollowingviolations:1.Loud,lewdorvulgarmusicongolfcars,whilewalkingoratyoursite.2.Opencontainersonyourgolfcar,orinyourpossessionoffyoursite.3."Cruising"duringQuietHours(11PM–7AM)withnolegitimatedestination.NoWarningsfortakingrentalcarsoffproperty!NoWarningsforunderageorrecklessdriving!AlsoNote:•Dronesarenotpermittedintheparkforprivacyandsafetyreasons.•Flagsmustfitintoa2ft.x2ft.size.Theymustnotimpedethevisionofthedriver.•Aftermarketlightingispermittedongolfcarsaslongasitdoesnotblink,patternflashorstrobe.ThelightsshouldNOTresembleemergencylighting.Learnmoreatwww.OceanLakes.comorfeelfreetocontacttheOceanLakesSecurityteamformoredetailsorwithanyquestionsanytimeat843.828.4847.

ParkPolicies&Information•Familiesonly,please.•Consumptionofalcoholicbeverages ispermissibleat your siteonlybyadults21yearsofageandolder!•10mphspeedlimitthroughoutthecampground-strictlyenforced.•Nomotorcycles andno2 and3wheeled gas operated vehicles inside the campgroundunderpower. Nomotorcycle "Coasting" to site past authorized areas. Gas golf cars are not allowed.Electricscootersandelectricmo-pedsarepermitted.Ridersmustobeyalltrafficrules.•AllvisitorsmustregisterattheMainOfficebeforeenteringthecampground.•AparkingpermitisrequiredinsideOceanLakes.Allvisitorpassesare$8perday,pervehicle.Pleasenote:theoverflowparkinglotlocatedoutsidetheMainGate(nearthefountain)isclosed

Page 2: Campground Policy Highlights · Ocean Lakes Family Campground, 6001 S. Kings Hwy., Myrtle Beach, SC 29575 • 843.238.5636 (v. Jan. 2017, Page 3 of 5) Campsite Policies • Check-out

OceanLakesFamilyCampground,6001S.KingsHwy.,MyrtleBeach,SC29575•843.238.5636(v.Jan.2017,Page2of5)

WewanttoemphasizethatQUIETHOURSare11PMto7AM.

•Cruisingongolfcarsduringquiethours(11PM-7AM)isnotpermittedandsubjecttoa$100fine.•Allbicycles,scootersandgolfcarsoperatedafterdarkmusthavelight(s)turnedon.•Guestsmustcleanupaftertheirpetsandaresubjecttoa$100fine iftheydonot.DoggieDoobagsareavailableforusethroughoutthecampground.•Noparkingonbeachfrontovernight(beachsideofstreet).ParkingrestrictionsapplyIN-SEASONonbeachfrontbetween7PMand7AM.•Alltrailers(utility,motorcycle,boat,etc.)mustbeonyoursiteorplacedinshorttermstoragefor$5perday.ContactourMainOfficeat843.238.5636formoreinformation.•AnnualLeaseSites:Campingintents/motorhomesisnotpermittedandcampingequipmentmaynotbehookedtopowersource.

CAUTION-Whendiggingatasite!Rememberwehaveshallowundergroundutilities.

•OceanLakesrequiresinsuranceonallvendors/sub-contractors.PleasecontactComplianceat843.828.4853.Afterhours-callSecurityattheMainGateat843.828.4847.•Pleasefishfrombanksonly,nowadefishing.Crabbingandnetfishingarenotpermittedinourlakesorswash.•Boatsarenotpermittedinourlakes,includingremotecontrolboats.•Nofireworksareallowedtobedischargedinthecampground.• Please remember - water balloons, water guns, and marshmallow guns can be consideredassaultweaponsbyotherguests.•Nofirearmsareallowedinthecampground.•Anyguestplaying loudmusicorwith lewd languageat sitesorongolf cars (karaoke, stereos,amps,etc.)maybesubjectto$100fine.•Sandy'sCenterStagecanbeusedforevents-pleasecheckwiththeRecreationOffice.•Dronesarenotpermittedanywhereinthecampgroundforprivacyandsafetyreasons.

PLEASESECUREYOURVALUABLES

(Bikes,scooters,skateboards,coolers,cars,etc.)

•Laserpointersarenotpermittedanywhereinthecampground.•"ForSale"signsarenotpermitted,oranysign includingphonenumbersorwebsites implyingsuch,includingpoliticalsignsorotherpromotionalsigns.•AnnualLeaseHoldersandguestsarenotpermittedtosellanyitemanywhereinthepark.Failureto complywith thispolicymay result in the removalof theguest and/or jeopardize theAnnualLeaseHolder’ssitelease.•Glassbottlesandcampfiresarenotallowedonthebeach.•Allcommonareasaresmokefree(includingvaping).•Mainentrancegateisopen24hours.24hoursecuritypatrolon-site.•WatchChannel5tokeepup-to-datewithOceanLakesinfoandactivities.

Page 3: Campground Policy Highlights · Ocean Lakes Family Campground, 6001 S. Kings Hwy., Myrtle Beach, SC 29575 • 843.238.5636 (v. Jan. 2017, Page 3 of 5) Campsite Policies • Check-out

OceanLakesFamilyCampground,6001S.KingsHwy.,MyrtleBeach,SC29575•843.238.5636(v.Jan.2017,Page3of5)

CampsitePolicies•Check-out11AM/Check-in3PM•Sitenotguaranteedtobeavailableforearlycheck-inpriorto3PM.• Two overnight cars limited per site on all campsites. No parking on any part of another sitewithoutpermissionandneveronanemptysite.•Campfiresarepermittedoncampsites,conditionspermitting(i.e.wind,fog,drought),andmustbecontainedinaringorelevatedfirepit.Guestsmuststaywiththefireuntilitiscompletelyout.Alldebrismustbecleanedupafterwards.•Weallowonesmall inflatablepoolpercampsite,whichshouldbedrainedofwatereachnightandwhen leftunattended.Largepoolsorhottubsthatfilterwaterandrequireelectricalpowerarenotpermitted.•Caution-pleasedonotplacegrillsonthecampsitepicnictables.•Pleasedonotwalkordriveacrossanoccupiedsite.•Storagecampernotguaranteedtobeonsiteuponarrival.•Onecampingunitpersite(asmall2persontentforchildrenisallowed).•Campsitereservationscanbemadeupto18monthsinadvancebycalling:Toll-Freeat1.800.722.1451.

RentalPoliciesReviewallrentalpoliciesatwww.OceanLakesProperties.com•RentalCheck-in4PM/Check-out10AM•AnnualLeaseSalescall:(843)238-3446•RentalReservationscall:1-800-845-2229

CampsiteReservationPolicies•Campsitereservationscanbemadeupto18monthsinadvancebycalling:Toll-Free1-800-722-1451orgotowww.OceanLakes.com.•OceanLakesFamilyCampgroundrequiresadepositonalladvancedreservations.•Alladvancedreservationsmustbeaminimumof4nightsfromJune15throughAugust15.Thereisnominimumatanyothertimeoftheyear.•Reservationswillbehelduntil11AMthedayaftertheguest’sarrivaldate.IftheguesthasnotarrivedbythattimeandhasnotcontactedOceanLakes,thereservationwillbecanceledasaNoShowandtheentirerequireddepositwillberetained.•A$25latepullfeewillbechargedforstoragereservationsmadeforsamedayserviceafter3PM.•Reservationbalancedueuponcheck-in.•Deposits:Alladvancedreservationsrequireadepositof50%ofthetotalbalancedue,basedoncurrentyear’srates,witha$50minimumdeposit.

•Depositsuptotheentirebalanceareaccepted.•Depositsmustbereceivedwithin7daysofmakingthereservation.Ifthedepositisnotreceived within 7 days of the date the reservation ismade, the reservation is canceledautomaticallybythesystem.Acancellationnoticewillbemailedtothestreetaddressoremailaddressonfile.•Depositsareappliedtowardcampingfeesuponcheck-in.•Excessdepositsarerefundeduponcheck-inorcancellation.

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•Cancellations:Cancellations14ormoredayspriortothearrivaldate,excludingthearrivaldate,aresubjecttoa$25administrativefee.•Cancellationslessthan14dayspriortothearrivaldate,excludingthearrivaldate,aresubjecttocancellationfeeofonenight’sstaywithaminimum$50fee.•Modifications:Amodificationconstitutesachangetoanexistingreservationaroundorwithintheinitialdatesreserved(i.e.changearrivaldate,departuredateorsite#).

•Amodificationdoesnotconstitutechangingdatestoanotherweek,monthoryear,thisconstitutesacancellationandallcancellationpoliciesapply.•Anymodificationsmadetoexistingreservationsmaychangetherequireddepositamounts.•Extendedreservations,greaterthanorequalto28days,thatmodify25%ormorefromoriginalnumberofdaysreservedwillforfeitthedepositassociatedwiththedayscanceledormodified.

DIAL911…Then843-828-4847tocalltheOceanLakesMainGate,SOANOCEANLAKESSECURITYVEHICLECANESCORTTHEEMERGENCYVEHICLE

TOTHEPROPERLOCATION.

GolfCarRulesforEveryoneViolationsofthesepoliciesmayresultina$100fine.• Drivermust be at least 16 years old and have a VALID driver's license in their possession tooperateagolfcar inOceanLakes (alsoSCStateLaw).Youmustbe21yearsoldtosignarentalcontract.•Privatelyownedgolfcarsmustberegisteredandhaveavalidregistrationstickerattachedtothedriver's side of the front of the car. Proof of proper liability insurance must be shown with aminimumof$50,000 coverage inPersonal InjuryandPropertyDamageheldon thegolf car.Beawareof SouthCarolinadriving lawsonpublic roads. There is a$35 charge for requiredOceanLakesstickers.•NOgaspoweredormotorizedgolfcarsarepermitted.•Golfcarsoperatingaftersunsetmusthavethe light(s) turnedon.Lightsmustbepermanentlyattachedandatleastfourinchesindiameter.•Flagsongolfcarsarenottoexceed24"x24".Nowhipantennasorextendedpostmountedflagsarepermitted.•Amaximumof5peoplecanbeonagolfcaratanygiventime;amaximumof8peopleforalimocar.•Cruisingongolfcarsduringquiethours(11PM-7AM)isnotpermitted.•Pleasekeep thevolume levelon radios, stereos,orotheraudiodevices lowsoothersarenotdisturbed.Vulgarorlewdlyricswillnotbetolerated.•Noopencontainersofalcoholicbeveragesareallowedongolfcars.•AnnualLeaseHoldersandtransientcampsitecarownersareresponsiblefortheoperationofthegolfcarincludinganydamagesthatresultfromoperation.•AnnualLeaseHoldersmusthave3" reflectivesitenumbersonthe frontandbackoftheirgolfcars.•Golfcarsmustbeoperatedproperlyanddrivenonlyonroadways.Golfcarsarenottobedrivenacrossvacantoroccupiedcampsites,thebeach,orinotherrestrictedareas.

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•RentalgolfcarscannotbedrivenoffOceanLakes'property.•UnderNOcircumstancescangolfcarsberentedtoothersitesorotherguestsasaseparatetransaction.

GolfCarViolationsResultintheFollowingActions:RentalGolfCars•FirstOffenseofunderageorrecklessdriving:$100finewillbeleviedandthecarisimmediatelytakenawayfromthepersontowhomitwasrented.Apossiblelossofprivilegetorentoroperateagolfcarbyanyguestonthesamesiteduringthatvisitmayresult.FinestobepaidatGolfCarRentalOffice.AnnualLeaseHolderGolfCars•FirstOffenseofunderageorrecklessdriving:$100finewillbeleviedagainstthatsiteanddocumentationrecordedinthesite'slinefile.PrivatelyOwnedCampsiteGuests• First Offense of underage or reckless driving: $100 fine will be levied and must be paidimmediatelyattheMainOffice.AllSecondOffenseViolationswillresultinthelossofprivilegetooperateagolfcarinthecampground.Thegolfcarmustbeplacedbackonthecampingguest'strailerorintothegolfcarstoragearea.AnnualLeaseHolder'sgolfcarsmustberemovedfromthepropertyorplacedintothegolfcarstorageareaandlossofprivilegeforoneyear.

PetPoliciesSorry,petsareNOTpermittedinOceanLakesProperties'rentalunits,butwedowelcomepetsatourcampsites!•Donotleaveyourpetunattendedatyoursite.•PetsMUSTbeonaleashatalltimes.•Leashesmustnotexceed6feetinlength.•CAUTION:Securepetsongolfcars.•YouMUSTcleanupafteryourpetsandaresubjecttoa$100 fine ifyoudonot!*DoggieDoobagsareavailableforyourusethroughoutthecampground.(Seelocationsmarkedonmap).•Donotdepositanypetwasteintoanysewerline.•NoPitBulls,Rottweilersoranyotherdangerous,destructiveorexoticpetsallowed.•PleasevisitourRecreationOfficeorourwebsiteforHorryCountylawsabouthavingpetsonthebeach.•Noloudbarkingorunrulybehaviortolerated.*Petwasteismorethangross-itisdetrimentaltoourenvironmentandhumans.Petpollutioniscarriedbystormwaterrunoffthatcontributestohighbacterialevelsinourwaterwaysandbeachesafteritrains.Therearealotofgoodpetparentsouttherewhodotherightthing,andweappreciateit!Wehadtoalterourtacticstogettheattentionofthosewhorefusetocleanupaftertheirpet.