Camper Force Newsletter May 2012

6
Camper Check List Make Campground Reservaons. Provide Educaonal Verificaon to your CamperForce Team. Take inventory of your fitness level You are the most valuable asset here at Amazon. It is vitally important that our workplace be as safe as possible. Amazon actively seeks to prevent accidents and injury to it’s associates by providing a safe working environment. We know that our fulfillment centers (FC’s) are an industrial warehouse envi- ronment where there are inher- ent hazards. While not all haz- ards can be eliminated, we be- lieve all hazards can be minimized by providing training, personal protective equipment, policies and procedures for safe practic- es, and constant diligence of every person in the building. Got questions? Send them to: [email protected] We’ll share them in upcoming issues. The main topic in each of our Fulfillment Centers each day is SAFETY. Each day begins with a safety tip and stretches. The “Porcelain Press” is the safety newsletter packed with safety tips and safe practices posted in all of the restrooms. Safety tips are even included on the napkin holders in our break rooms! Each Fulfillment Center has a day shift and night shift Safety Com- mittee. One of the responsibili- ties of the Safety Committee is completing Safety Audits and investigations into unsafe practic- es as well as accidents. “Safety Saves” is a tool that empowers each associate to immediately correct an unsafe condition any- where in the facility. Noise levels are monitored to ensure compli- ance with OSHA guidelines and temperature is monitored as well. Both Fernley and Coffeyville are “climate controlled” and this year, Campbellsville is expected to be “climate controlled” by mid -June! Water is available through- out the facility, either in refriger- ators and coolers, or at fountains and in very warm weather, breaks may be extended so you can spend extra time in an air- conditioned environment. These are a few examples of Amazon’s commitment to safety. Safety Markings Throughout our Fulfillment Centers, you’ll noce safety markings of vari- ous kinds, as well as other safety indicators. In the above photo, the green markings indicate a pedestrian walkway, while the yellow and black area indicates a cauon area. Noce the yellow metal safety guard barrier and red marked area indicang a fire exnguisher locaon. At Safety School you’ll learn about these and other safety features at our facilies. Protecng our Most Valuable Asset CamperForce Safety Issue INSIDE THIS ISSUE Valuable Assets 1 Safety “Fast 5” 2 Contact Information 3 Site Info 3 Campground Reservation Guidelines 4 Referral Info 5 Around the Campfire 6 Safety is an Attitude Amazon CamperForce Newsleer MAY 2012 VOLUME I, ISSUE 4

Transcript of Camper Force Newsletter May 2012

Page 1: Camper Force Newsletter May 2012

Camper Check

List

Make

Campground

Reservations.

Provide

Educational

Verification to

your

CamperForce

Team.

Take inventory

of your fitness

level

You are the most valuable

asset here at Amazon. It is vitally

important that our workplace be

as safe as possible. Amazon

actively seeks to prevent

accidents and injury to it’s

associates by providing a safe

working environment. We know

that our fulfillment centers (FC’s)

are an industrial warehouse envi-

ronment where there are inher-

ent hazards. While not all haz-

ards can be eliminated, we be-

lieve all hazards can be minimized

by providing training, personal

protective equipment, policies

and procedures for safe practic-

es, and constant diligence of

every person in the building.

Got questions? Send them to:

[email protected]

We’ll share them in upcoming

issues.

The main topic in each of our

Fulfillment Centers each day is

SAFETY. Each day begins with a

safety tip and stretches. The

“Porcelain Press” is the safety

newsletter packed with safety

tips and safe practices posted in

all of the restrooms. Safety tips

are even included on the napkin

holders in our break rooms!

Each Fulfillment Center has a day

shift and night shift Safety Com-

mittee. One of the responsibili-

ties of the Safety Committee is

completing Safety Audits and

investigations into unsafe practic-

es as well as accidents. “Safety

Saves” is a tool that empowers

each associate to immediately

correct an unsafe condition any-

where in the facility. Noise levels

are monitored to ensure compli-

ance with OSHA guidelines and

temperature is monitored as

well. Both Fernley and Coffeyville

are “climate controlled” and this

year, Campbellsville is expected

to be “climate controlled” by mid

-June! Water is available through-

out the facility, either in refriger-

ators and coolers, or at fountains

and in very warm weather,

breaks may be extended so you

can spend extra time in an air-

conditioned environment. These

are a few examples of Amazon’s

commitment to safety.

Safety Markings

Throughout our Fulfillment Centers, you’ll notice safety markings of vari-

ous kinds, as well as other safety indicators. In the above photo, the green

markings indicate a pedestrian walkway, while the yellow and black area

indicates a caution area. Notice the yellow metal safety guard barrier and

red marked area indicating a fire extinguisher location. At Safety School

you’ll learn about these and other safety features at our facilities.

Protecting our Most Valuable Asset

CamperForce Safety Issue

I N S I D E

T H I S I S S U E

Valuable

Assets

1

Safety

“Fast 5”

2

Contact

Information

3

Site Info 3

Campground

Reservation

Guidelines

4

Referral Info 5

Around the

Campfire

6

Safety is an Attitude

Amazon CamperForce Newsletter

M A Y 2 0 1 2 V O L U M E I , I S S U E 4

Page 2: Camper Force Newsletter May 2012

P A G E 2

Our Mission:

“To be Earth's

most customer-

centric company

where people can

find and discover

anything they want

to buy online.”

Safety signage is placed

so you can fully under-

stand various markings.

Important Contact Information

CamperForce Benefits

Safety “Fast 5” In the fulfillment center, safety is our #1 concern. Our Associates are the most valuable part of our building, and it is our priori-ty to ensure that know how to perform processes in the safest way possible. Use your Personal Protective Equipment (PPE): We equip you with the right tools needed to perform your job in the safest way possible. We expect that you’ll do your part and take advantage of them! Wear your orange safety vest at all times, use your gloves when handling wooden pallets, and whip out that step stool to retrieve that hard-to-reach item.

Pay attention in school!...Safety School, that is! Our trainers make this lesson as fun as it is informa-tive! Here you will learn how to safely lift heavy items, handle carts, and use proper body mechanics.

Be aware of your sur-roundings: Forev-er buzzing with activity, the floor makes for a very exciting place! Amidst the hustle and bustle, it is important to be aware of your sur-

roundings. Always look both ways before crossing a PIT-zone, stay in pedestrian areas, and be cognizant of the actions of those nearby.

Ask for help: It is im-perative that we work as a team. We lean on each other daily. Have a question? Don’t be afraid to ask! Need help lifting? ? Ask your neighbor for help!

Be proactive: Every-body plays a role in safety!

Complimentary Campsites

One great benefit Amazon provides is complimentary campsites

for its CamperForce associates! Your campsite is available two

days prior to your start date and one day following your sched-

uled departure date. At Campbellsville & Coffeyville utilities are

included. In Fernley, electric usage is your own responsibility.

We’ll provide a list of available campgrounds so you can make

your reservation as soon as possible.

Coffeyville Campbellsville Fernley

2654 N. Highway 169 1050 S. Columbia Ave. 1600 E. Newlands Drive

Coffeyville, KS 67337 Campbellsville, KY 42718 Fernley, NV 89408

(620) 464-2265 (270) 849-2604 775-575-8045

(620) 464-2123 fax (270) 849-2701 fax (775) 575-8058 fax

[email protected] [email protected] [email protected]

A M A Z O N C A M P E R F O R C E N E W S L E T T E R

Throughout each

facility Amazon

uses various floor

markings to

indicate usage and

function.

Page 3: Camper Force Newsletter May 2012

News From Each Site

Fernley News Flash P A G E 3

V O L U M E I , I S S U E 4

Here at Amazon, the rate of growth is often astounding. A recent example is the busy week we are currently experi-encing: With Mother’s Day around the corner, our building has been chal-lenged with a tremendous amount of orders to fill. The HR department has even found itself on the floor a couple times this week to assist on the Pack lines! Naturally, with astounding growth comes astounding change, and RNO1 is certainly no exception to this rule. To keep up with our building’s continual growth, we continuously evaluate ways

to better serve our Associates and thus, our customers. One such change is that as of May, RNO1 has fully implemented “Paperless Payroll,” meaning that we no longer hand out live checks to our Associates. What does this mean for you? When you arrive on site, you can elect to receive your pay via direct deposit, or through an automat-ed pay card. Not only will this change make your life easier, but it will also help save a few trees in the process!

Another exciting change is that our HR department is in the midst of relocating from the front offices out onto the warehouse floor! We think this will help us better sup-port Operations and our Associ-ates by being more available and approachable during the day. Be sure to look out for our friendly faces throughout Peak! We are here to help YOU have an enjoya-ble and unforgettable experience with us!

Management at Amazon listens, learns and accepts feedback from the CamperForce know-ing it is backed with years of solid work history, trouble shooting and problem solving. We are very proud to be associated with the RVing community at the Kansas Fulfillment Center and look forward to another record-breaking Peak Season! You truly are a valuable asset to Amazon and its Customers, and when the or-ders start pouring in, you’re a force to be reck-oned with!

One of the best connections that Amazon has to our CamperForce associates is our high-hiring bar. CamperForce associates come to their assignments with years of life experience, dedication and ethic. This has been a tremendous benefit to our Customers and their holiday experience with Amazon- year after year! Full time Amazonians get excited about the ramp up to the arrival of the CamperForce, knowing that they can count on each one to fulfill the increase in orders with great quality in their production.

An improvement that’s been some time in coming and should be in place prior to your arrival is the in-stallation of Climate Control! Installa-tion is currently scheduled for mid-to late May and is expected to take approximately 10 weeks to com-plete.We are installing these cooling units in an effort to ensure our work place is safe and to will help mini-mize the impact of high heat and humidity in our facility. While these cooling units will make our environ-

ment more comfortable, it won’t be like air-conditioning in your home. It’s still a ware-house environment , and your comfort is subject to external factors, such as opening of bay doors, ceiling height, etc. For those of you who joined us in previous years and are arriv-ing earlier this year, you should notice a differ-ence for the better temperature-wise this season! When you arrive this year know that while most things will look familiar, change is hap-pening all around us! You can have a part in change as well. See a way a process can be improved? Tell us and we’ll consider it!

This month we want to share a little about some of the changes taking place this season at Campbellsville. As you know, Amazon constantly seeks new ways to refine processes so that our customers are better served. As a result, changes have been made in the way we get prod-uct to our Receive team, resulting in improvements to our Receive pro-cess. Another change that’s been made is the re-vamping of C-2,3,4 as a better and more spacious environ-ment for our High Risk merchandise.

Campbellsville Corner

Coffeyville Chronicle

Within the past 3 weeks, we have seen some positive changes to our fulfillment services warehouse in Coffeyville. In those few, short weeks, 51 permanent cooling units were added by helicopter and have already begun to “climate control” our FC. With actual air tem-peratures reaching the triple digit mark many times last season, we see this as a huge suc-cess! Some additional changes have included the acquisition of new talent in Coffeyville. Upwards of 15 new leaders will be helping to

assist in learning process paths this season!

Page 4: Camper Force Newsletter May 2012

Volume I, Issue 4 Page 4

Campground Reservation Guidelines

We are excited about you joining us in the fall for the 2012 Holiday Peak Season! A smooth transition

from “road mode” to “camp mode” begins with good communications concerning your campground reser-

vations. This information will guide you through that process so that you can be assured there is a place

for you when you arrive at your destination.

Although Amazon is not and does not want to be in the campground business, it is important to us that

you have campground accommodations that meet your needs and desires. It is equally important that we

know which campground you have chosen, and any changes that may occur before and during your stay.

Therefore, please use the following guidelines when you plan your stay:

1. Make a reservation: It is up to you to make a reservation at the campground of your choice. You

will be provided with the campground information for all campgrounds with site openings. We suggest

you make the reservation as soon as possible after you have completed the initial hiring process.

2. Call our Amazon CamperForce hotline or email us: Please call your location (contact info is found

on page 2 of the Newsletter) or email them and let them know where you have a reservation. We need

your name, contact information in case we have a question, and the name of the campground where you

have the reservation.

3. Keep in touch with your campground: Make sure your campground has your updated contact in-

formation, and inform them of any changes in your hire date, travel plans, etc.

4. What Amazon pays for: We know you may need a few days to rest up and set up camp before you

start work; and may need a day in final preparation to hit the road again. Therefore, in addition to paying

the campground for your campsite for all days of your employment, Amazon will also pay for two days

before your start date and one day after your release date. If you decide to come earlier or stay later,

those arrangements are between you and the campground owner.

5. If you change your campgrounds before you arrive: We understand you may want to change

from one campground to another before your arrival. For example, you initially booked at campground A

and then found out you have friends coming, and they are booked at Campground B. It’s OK to change

the reservations as long as (a) the original campground is notified before your arrival and the reservation

there is cancelled; and (b) the new campground of your choice can accommodate you. If you make such

a change, you must also notify Amazon. (see #2 above).

6. If you change campgrounds after you arrive: We understand that there may also be some move-

ment between campgrounds (premium site at another campground opens up or you want to be next to

your friends, for example). We don’t have any issues with someone moving as long as the original

campground is notified in a timely manner and the new campground can accommodate the move. Be

sure you vacate the site before the checkout time, or you may be held responsible for the extra day! If

you make a move for any reason, the same guidelines apply, including notifying Amazon of the

move!

On behalf of the Amazon CamperForce Staff and the Campground Owners, we appreciate your cooperation with these reservation

guidelines. We sincerely hope your stay is comfortable and rewarding!

Page 5: Camper Force Newsletter May 2012

V O L U M E I , I S S U E 3 P A G E 5

Amazon CamperForce Facebook Page By now, many of you have seen the Facebook “Like” icon contained in the CamperForce team’s email

signatures. If you have not already done so, we encourage you to log onto:

www.facebook.com/amazoncamperforce

and “Like” our page! We will post weekly updates and hope to use the page as an interactive forum

for campers to ask questions, share stories, and meet other campers joining our program this fall.

As a special incentive, we will be giving away limited editions of our 2011 CamperForce T-shirts to

the first 25 people who email [email protected] requesting a shirt. You must

“like” our Facebook page to be eligible for this prize. Sizes are limited to remaining stock.

Referrals

Did you know that Amazon paid out thousands of dollars last year in Referral Bonuses? The process is very simple:

1. To refer a potential candidate, please fill out the referral form you received in your new hire packet and return it via email or fax to the location you’ll be working at this season

2. You are eligible for a referral bonus when you refer a potential candidate that hasn’t previously worked for Amazon before and is not currently interviewing for an open position.

3. If the candidate you refer is hired and indicates during the interview process that you referred them, you will receive a $50 bonus after the new associate has worked for Amazon.com for 30 days. You must completely fill out the CamperForce Referral Form at the time of referral and be employed by Amazon.com at the time the referral is eligible to be paid in order to receive the bonus.

4. Employees involved in the hiring decisions are not eligible for a referral bonus.

Page 6: Camper Force Newsletter May 2012

This month’s edition of Around the Campfire features CamperForce associates from each of our

CamperForce locations: Campbellsville, Coffeyville, and Fernley!

Al & Jan Schwartz

Al & Jan will be returning to Campbellsville for their 4th season with Amazon! They first worked in Coffeyville in 2009 in Shipping and VDF, and since then have worked in Receive, HRV, & ICQA in Campbellsville. Al & Jan have been full timers since 2004. In her spare time Jan enjoys Hiking, Biking, and Cooking, and Al writes Fi-nancial Commentaries! They’ve traveled in many states and have worked in 7. When asked about the places they particularily enjoyed, they replied,” We enjoy Yellowstone and Glacier National park for their beauty. Montana for its wide open spaces and Washington for its beautiful scenery” When asked what they liked best about Amazon, they said,” We enjoyed the money of course and all the great people at Campbellsville. We often say Amazon is paying us to go to the gym!” Their tip for new CamperForce associates? “Get some great

shoes and start walking now. Then save some money for those smaller clothes sizes!”

John & Linda Parker

John & Linda Parker’s home-base is Prescott, Arizona! This couple has been full-timing for 4 years and we were fortunate to get the opportunity to work with the Parker’s during Peak Season 2011. With one peak season under their belt, it is our pleasure to see this great, hard-working couple back for their 2nd peak this coming fall! While working at the Kansas Fulfillment Center, John & Linda worked in Receiving, Stowing & our new Pack Complete area (Crisplant)! When they aren’t working, Linda enjoys quilting and beading, while John enjoys his music as he is a guitarist! We happen to know that Linda has awesome pie making prowess! The Parkers do enjoy riding their Harley-Davidson Trike, together, when they get the opportunity-check out the photo! Linda & John speak very highly of their experience at Amazon and state that it was positive one. This couple is very strongly in favor of the CamperForce program! When asked what they liked best about their experience at Amazon, Linda said, “ We thought it was FUN! It is HARD WORK and you earn every red cent. The opportunity to be Santa’s little elves and enrich our own lives was great! I can’t stress enough how friendly and helpful the full-time staff and management was to us and their willingness to help.” Linda tells their friends (potential recruits) about this opportunity to enrich their lives, financially, and add the experience of a unique working opportunity, enjoy a Christmas parade and multiple dinners!

Jerry Bradbury

Jerry Bradbury is a 2011 camper who is excited to return to Fernley for another great year (his Jack Rus-sell terrier, Rizzo, shares his enthusiasm). Jerry and Rizzo are both originally from Maine, and have been full-timing since 2007. Jerry worked in the Shipping department last year and enjoyed “figuring out the systems and trying to come up with ways to improve them.” He says, “This was a difficult task because

Amazon.com has a lot of really smart people working for them, but I tried anyway.” Jerry enjoys reading and cooking, and has toured every state except Alaska. A fun fact about Jerry is that he was the US Touring Car Championship Professional Road Racing Series Rookie of the Year in 2008 driving his #37 John Cooper Works MINI Cooper S. A fun fact about Rizzo is that he “ain’t never caught a rabbit.” Jerry’s wise words to new campers? “Wear plastic suspenders or a piece of clothesline to keep your pants up [editor’s note: belts often go off in the metal detectors], and bring nothing but your water bottle and PPE into the warehouse. That way you won't lose any time at the security checkpoint. If you have metal in your body from surgeries, get an exemption card from HR for the same reason.”

V O L U M E I , I S S U E 4 P A G E 6

AROUND THE CAMPFIRE