March 24, 2016

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Housekeeping

• Thank you for joining us in the WebEx Event Center• Teleconference: 1-855-339-4595• Feel free to engage with the speakers at any time via the

chat feature• Questions and comments during the Facilitated Discussion

portion: *1

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Welcome

• Welcome! • Call materials will be posted to

www.QIOProgram.org• Chat monitors:

– Rachel Digmann– Lisa Morrise

Knitasha Washington, DHAConsumers Advancing

Patient Safety

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Centers for Medicare & Medicaid Services

Anita Thomas, PharmDMedication Safety LeadCenters for Medicare & Medicaid Services

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What is the Campaign for Meds Management (CMM)?

• It is an innovative campaign informed and driven by the experiences of medication users successfully managing their own medications.

• The campaign will capture and pilot innovative self-management practices for safe medication use.

• The aim of this campaign is to aggregate promising practices to create a change package and spread it nationally.

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What are the goals of the campaign?

• Raise awareness, motivate, and integrate promising practices across national quality improvement initiatives

• Recruit patients, advocates, providers, networks, and communities

• Align community-based coalitions and partnerships improving medication management practices through QIN-QIOs, AIMMc, and other CMS quality initiatives

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What will the campaign do?

• Collect and aggregate experiences of a number of people–Patients, families, caregivers, advocates–Facilities, providers, practices–Communities, networks

• Create a change package• Share resources and information nationally• Connect participants to local medication safety and

effectiveness initiatives

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Telligen

Rachel Digmann, PharmD, BCPSMedication Safety & Program LeadTelligen

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Campaign for Meds Management (CMM)

• New logo and look

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Campaign for Meds Management (CMM)

John ScanlonCCM Design ConsultantPrincipal, FTI

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Medication Self-Management: A Campaign with Potential Big Impact

Patient Centered Healthcare

Specialist Home HealthHospital Primary Care

Medication Program

Complexity, Risk of the Medication ProgramAbility of PCN to Manage Meds

Patient

Family

Neighbors

Personal Caregiver Network (PCN)

•

•

Neighborhood Engagement for Support

Community Social ServicesPharmacy: Comprehensive Medication Management

Coach In Medication Self-Management

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Medication Self-Management: A Campaign with Potential Big Impact

Self-Management Of Medication: Cases and FacultyMedical

ConditionCaregiverSituation

Med Self Manager

Scope, Depth of Med Management

Bruce,Connie

Stroke, kidney transplant

Husband, Wife (H/W)

Husband Personal system manages med flow, effects, & health

Teresa Breast cancer H/W, Neighbor

Neighbor, 1.5 years

Manage flow of meds

Richard Heart valve replacement

Individual Individual New test process. Manage med level and own health

Gerry, Kathy

Dementia Mom, Daughter

Family with assisted living

Created controlled situationManage flow of meds

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Beneficiary Story: Richard Scholtz

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Campaign for Meds Management Timeline

Phase 1: Practice capture & implementation, change

package development10/2015 – 12/2016

15 Months

*Phase 2: National spread1/2017 – 12/2018

24 Months

*tentative

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CMM Phase 1 and 2 Goals

PHASE 1: Oct 1, 2015 – Dec 31, 2016

Goal Capture & aggregate promising medication self-management practices to create a change package

Scale Synthesize experiences of 10,000 people to assess feasibility of promising practices for medication self-management

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CMM Phase 1 and 2 Goals

PHASE 1: Oct 1, 2015 – Dec 31, 2016

*PHASE 2:Jan 1, 2017 – Dec. 31, 2018

Goal Capture & aggregate promising medication self-management practices to create a change package

Widespread dissemination and post-implementation feedback through multiple initiatives

Scale Synthesize experiences of 10,000 people to assess feasibility of promising practices for medication self-management

Scale change practices to new audiences (target # ???)

*tentative

Change Package Structure

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Practice Bold Aim

Secondary Drivers

Change Concepts

ChangeTactics

PrimaryDrivers

Operational Definitions of a Driver

Actionable

Intended Results

Strategy & Program

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Primary Drivers

Possible Primary Drivers for Medical Provider Change Package

• Assess/Plan: Identify, share, and/or support practice(s) forpatient/family medication self-management

• CQI: Continuous quality improvement for supporting dynamiclife situations

• Sustainable: Focused on practices related to self-managementof medications that make continuous engagement streamlinedand sustainable

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Primary Drivers

Possible Primary Drivers for Medical Provider Change Package

• Assess/Plan: Identify, share, and/or support practice(s) for patient/family medication self-management

• CQI: Continuous quality improvement for supporting dynamic life situations• Sustainable: Focused on practices related to self-management of

medications that make continuous engagement streamlined and sustainable

Possible Primary Drivers for Patient/Family Change Package

• Assess/Plan: Patient/family, with provider as a partner, share and/or adopt an assessment of “medication self-management”

• Tailor a Personal System: Tailor and adopt an “end to end” system for self-management covering med flow, monitoring effects, quality adjustment

• Sustainable: Continuous adoption and measurement for ongoing medication self-management

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My Experience Using a Change Package

Jason Byrd, JDDirector, Patient SafetyCarolinas Healthcare System

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Seeking Participants

• Communities, networks, providers &practitioners- Willing to recruit and partner with individuals to

identify and implement self-management practices• Patients, family members, caregivers, advocates

- Using -- or interested in using -- a self-managementpractice

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Pilot Participants: Expectations and Benefits

• Expectations–Participate in regular calls–Recruit patients, families and caregivers to participate in the pilot–Organize to refer to “medication self-management”–Collect and report data to assess outcomes

• Benefits–Connections with other participants to share success and barriers–Technical assistance from the CMM steering committee–Patients have control over their medications and the methods of

management–Learn about successful strategies from colleagues and like-minded

others

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Discussion

Please write in the chat:

Please document your information (name & organization if applicable) if you are interested in joining the campaign and helping to create and/or implement the practice change package.

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Call to Action: Join the Campaign

• Sign-up for the Campaign for Meds Management.• If you are interested in participating:

–Email Lisa Morrise at Lisa.Morrise@gmail.com OR call800-506-4550

• Invite others who are passionate about medicationadherence and self-management techniques.

• Keep an eye out for more information on the QIOProgram website (http://QIOProgram.org).

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Questions & Feedback

Let’s hear from you!

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Save the Date!

• Join us for the next Campaign for Meds Management Call – Tuesday, April 26, 2016– 3:00 - 4:00 PM ET– Registration is required!▪ Register at http://qualitynet.webex.com▪ Navigate to the Campaign for Meds Management event on

April 26, 2016▪ Click “Register”

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Thank you!

This material w as prepared by Telligen, the Quality Innovation Netw ork National Coordinating Center, under contract w ith the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 11SOW-QINNCC-00693-03/23/16