CROWDSOURCING FOR QUALITY OF LIFE

THE CASE OF COLLABORATIVE CRISIS MAPPING

Eunsu AhnCamille HervéLaury ZinszMaster’s students - École nationale supérieure des sciences de l’information et des bibliothèques (Enssib)FRANCE 1

Paper presented at BOBCATSSS 2017 Tampere, Finland25-27 Jan 2017

OUTLINE

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1.Introduction & Topic2.Methodology3.Findings4.Conclusion

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1.

NGO

UN

Gov.

???Communities

Individuals

LeadersCivilians...

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Scientific literature on crisis mapping

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What about “people”? “Communities”?

How does digital collaborative mapping

help improve quality of life for people affected

by crisis?Potential and challenges

of collaborative crisis mapping

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[T]he individuals' perception of their position in life in the context of the culture and value systems in which they live and in relation to their goals, expectations, standards and concerns.

(WHOQOL, 1995)

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In humanitarian standards:

Respect of individuals’ dignity

In practice:▸ Right to access accurate

information;▸ People must be involved in the crisis

response through participation and their initiatives and abilities supported;

▸ Community capacity building.

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Self-help and community-led initiatives contribute to psychological and social well-being through restoring dignity and a degree of control to disaster-affected populations.

(The Sphere Project, 2011)

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Hypothesis: crisis mapping as...

A way for people to

access information

A tool for action and

empowerment

A support to build

community resilience

CASE STUDIES

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NEPALEARTHQUAKE2015Natural disaster

SYRIANCIVIL WAR2011-Conflict

CALAISJUNGLE2002-2016Refugee camp

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2.Methodology

Assessing:▸ Production, collection, verification,

diffusion and conservation of data▸ Content, suggested uses, target

audienceThrough an observation grid.

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UMAP CALAIS

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QUAKEMAP

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SYRIA TRACKER

3. Findings

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Map Access to information Action Resilience

Umap Calais Refugee & Volunteer Define and build their own territory

“The jungle become part of the world.”

QuakeMap Relief organisation & civilian in need

Act immediately in an ongoing crisis

Essential source to rebuild the areas

Syria TrackerAnonymous access & Data-mining from social media

-Collect and amplify testimonies-Less short-term action

Place of memory, repository, testimony.

4.ConclusionPotential:

▸ Gives the ability for people to express their own perception of their physical and social space/their needs and concerns regarding where they live in relationship with others

▸ A powerful communication channel▸ Enables autonomy and self-

expression

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Observed issues and questions:

Accessibility of the technical tools

Informational noise

Data preservation and archiving, knowledge management

Towards inclusive tools and skills development/mediation?

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THANKS

Quotes sources:● The WHOQOL Group. (1995). The World Health Organization quality of life assessment

(WHOQOL): Position paper from the World Health Organization. Social Science & Medicine, 41(10), 1403–1409. https://doi.org/10.1016/0277-9536(95)00112-K

● The Sphere Project. (2011). Humanitarian Charter and Minimum Standards in Humanitarian Response (Third edition).

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